mCarbon is the leading mobile technology solutions innovator delivering context-aware offerings that enable communication service providers to enhance usage and retention and create superior customer engagement.
3. WHAT WE DO,
Monetize Telco Network Assets
Revenue
Enhancement
Customer Value
Management
Network
Enablers
Our products and solutions are high impact applications in
Customer Value Management, Network Enablement Tools,
ARPU Enhancer, and Operational Efficiency where mCarbon
technology is employed based on industry best practices.
Aligned to market leading
vendors and consultancies to
bring the best solutions to
market enabling Telco’s to
innovate.
Increase competitiveness
through reduced cycle-times,
through self service analysis
and reporting.
Create effective retention and
acquisition strategies with our
customer insight and
personalized Telco offerings.
Drive recurring revenue from
ongoing support and through
sale of services through our
products.
6. Revenue Enhancement
Talk-time Commerce
Intellience - EOCN
Campaign Manager
One SIM Recharge
• T-Commerce solution is a multi-channel electronic system that complements the traditional
physical prepaid vouchers already in use.
• Intellience notifies customer about offers and new services based on individual customer
attributes to offer them personalized service recommendations at the end of a call.
• Campaign Manager offers a comprehensive approach for creation, execution, delivery and
monitoring of scheduled interactive surveys, promotional alerts and key messages.
• One SIM Recharge System brings together Telcos recharge distribution, retailers and
customers in an extremely seamless and proficient manner and completely eliminates all
the troubles associated with getting a recharge done.
7. Customer Value Management
Call Management Suite
Data & On-Device
mGratification & Loyalty
• Advanced Call Manager can be used as a spam call blocker or a personal assistant for handling
business calls even while roaming. There are additional features like contacts backup, voice call
completion, pre-call announcement, missed call alert and SMS screening.
• Mobile Self-care and On‐Device Portal is a mobile-ready integration that gives direct access to
user for all services through application interface.
• Sponsored Call & Messaging offers
alternate ways of increasing revenue
sources by diversifying revenue streams
from subscribers to advertisers and
increasing subscriber loyalty.
8. Network Enablers
USSD Suite
Messaging Suite
Intelligent Networks
Feature Delivery
Single API
Service Brokering
• Simplify network consolidation and migration
• Increase your revenue with "sticky” blended services
• Streamline network management
• Extend the value of your existing service platforms
• Select best-of-breed components and avoid vendor lock-in
• Create a seamless service
experience, regardless of
access technology.
• Deliver customer-centric
solutions that solve
challenging problems,
exploit business
opportunities and create
sustainable competitive
advantage