This document discusses quality management processes including establishing necessary documents, controlling performance through processes, and satisfying customers. It includes 8 quality management principles and describes defining requirements, purpose, procedures and necessary documentation for quality control. Steps for process management include determining goals and performance metrics, planning, activities, checks and adjustments. The relationship between documents, files and quality records is also explained.

2. i/definination:()
 That is method classify activity
following process.change value input
become value output.

3. Establish document necessary for
organization or enterprise inspection
Control detail performance through
establish process and necessary points
need control
Determine detail satisfying
customer,analysis process behaviour.
Standardize information about goods

4. Include 8 principle:
1. Customer focus
2. Leadership
3. Involvement of people
4. Process approach
5. System approach to management
6. Continuous Improving
7. Decide following events
8. Mutual benefit supplier relationship

5. Determine necessary documents for
establish
Edit document follow standardize
Check and approve documents before
we apply
 update documents
Ensure documents ready at workplaces
Ensure documents clearly and identity
Ensure Eliminate obsolete documents

6. Definition:
SMart is abbreviate of:
S:specific:verything specific and easy
understand
M:measurable
A:achieverable
R:realistics
T:time-bound

7. 1. Determine mothed perform,determine
deparment performance,section
performance
2. Discussion focus big goals
3. Discussion focus small goals
4. Make planing perfomance
5. Activity
6. Check and adjust
7. Result and appraise

8. 1. Discriminate between documents and
file:
* Documents is texts was promulgated
that everybody obey.
Example:
+procedure
+form
+handbook
*File is proof about performance
document.
Example:
+form infringement.

9. 1. Determine requirement
2. Determine purpose
3. Determine infringement
4. Determine all step job
5. Determine points control
6. Determine people performance
7. Determine document performance and
file
8. Determine method control steps job
9. Determine necessary points experiment.
10.Discribe/explain job

10. 5why 1how 5M (determine manpower)
What? man
Why? money
Who? machine
when? material
where? method
How?

11. stt section Point control machine frequency document
s
Performer file
Particular/
paramater
Limit
control
measure technolog
y
1
2
2

12. I Hope success come with you
See you