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Maximizing Profit Through Strategic Pricing




                       Robert A. McKinney
        Pricing Strategist with The McKinney Group, LLC
                          Copyright 2009
The McKinney Group, LLC

Effect of price on profit

What is traditional pricing
   • Cost-plus pricing
   • Customer-driven pricing
   • Competition-driven pricing

What is strategic pricing
   • Keys to strategic pricing
   • Differentiated-Value Pricing(sm)
   • Copier example




                                        2
• Growth-oriented startup to $50MM
                • Competitive Strategy
                • Strategic Pricing
                •




• Certified Managerial Accountant (CMA)
• MBA, Strategic Management, Purdue University
• Member:

• Experience:




                                                     3
The McKinney Group, LLC

Effect of price on profit

What is traditional pricing
   • Cost-plus pricing
   • Customer-driven pricing
   • Competition-driven pricing

What is strategic pricing
   • Keys to strategic pricing

   • Differentiated-Value Pricing(sm)

   • Copier example




                                        4
Pricing affects the bottom line in many ways


 • Influences perceived value in marketplace
 • Influences how well a product will sell
 • Determines profit
    • Each 1% Δ in price = 8% Δ in profit



    Original Price         Discounted price
Price            $114     Price        $103    10% price cut
Costs            $100     Costs        $100
Net Profit       $14      Net Profit   $3      80% profit cut!




                                                                 5
While lower prices sometimes lead to more sales,
more sales are required just to break even

  Total Profit = Profit per piece x Quantity sold

  $100,000 overhead (fixed) costs
  / $14    profit per piece
  7,143    pieces must be sold to break even



  $100,000 overhead (fixed) costs
  / $3     profit per piece
  33,333   pieces must be sold to break even

             Lower price would require >4x the
             sales just to break even

                                                    6
The McKinney Group, LLC

Effect of price on profit

What is traditional pricing
   • Cost-plus pricing
   • Customer-driven pricing
   • Competition-driven pricing

What is strategic pricing
   • Keys to strategic pricing

   • Differentiated-Value Pricing(sm)

   • Copier example




                                        7
What is traditional pricing


Reacts to market conditions rather than proactively
managing them

Focused on:
   • Closing deals
   • Growth
   • Maximizing market share


Players:
   • Finance:
   • Marketing:
   • Sales:




                                                      8
Cost-plus pricing


“Fair” profit after all costs

Leads to overpricing and underpricing
   •   Most companies don’t know their total costs
   •   Costs change
   •   Competitor’s costs are different than yours
   •   Customers don’t care about your costs




                                                     9
Customer-driven pricing
(“Willingness-to-pay” pricing)

Goal: Maximum number of happy customers

Leads to discounting and underpricing
   • Teaches customers that you are not serious about getting paid for the
     value you create
   • Rewards aggressive behavior by procurement departments
   • Price disparities can damage relationships with existing customers
   • Encourages competitors to discount also (“Race to the bottom”)




                                                                             10
Customer-driven pricing
(“Willingness-to-pay” pricing)

                                Price History,                 Division
         $400


         $350


         $300


         $250
$/unit




         $200
                       5-year CAGR
                       ( 2002-2007)
         $150

                       Fredonia bulk -11%
         $100
                       Paulding bulk -10%

          $50


         $-
                2000     2001         2002       2003   2004   2005       2006   2007



                                                                                        11
Customer-driven pricing
           (“Willingness-to-pay” pricing)
                                           Pricing vs. volume,                                  Division
          $1,800


          $1,600


          $1,400


          $1,200


          $1,000
$/ unit




           $800


           $600


           $400


           $200


            $-
                   -           0           0           0           0            0           0             0           0           0           00
                       1, 00       2, 00       3, 00       4, 00        5, 00       6, 00         7, 00       8, 00       9, 00       10, 0
                                                                       Units per year
                                                                                                                                                   12
Competition-driven pricing


Driven by market share and growth goals

Leads to price wars and commoditization
  • Easiest way to make a sale, cut the price

        Generic business strategies
        1. Low Cost
        2. Differentiation




                                                13
The McKinney Group, LLC

Effect of price on profit

What is traditional pricing
   • Cost-plus pricing
   • Customer-driven pricing
   • Competition-driven pricing

What is strategic pricing
   • Keys to strategic pricing

   • Differentiated-Value Pricing(sm)

   • Copier example




                                        14
What is strategic pricing


Focused on value creation

Proactively manages market conditions

Driven to maximize net profit

Controlled



Players:
   • Finance
   • Marketing
   • Sales
   • Management



                                        15
Differentiated-Value Pricing(sm) ensures that you
profit from the value that you create

DVP(sm) is a framework to quantify value
   • Basis of your value proposition


DVP(sm) is the foundation of strategic pricing
   • Allows you to determine prices that maximize net profits
   • Minimizes risk of commoditization
   • Minimizes risk of price wars & “races to the bottom”


DVP(sm) helps the marketing team with all aspects of developing a
marketing mix

DVP(sm) improves the effectiveness of Sales




                                                                    16
Example: Determining price for new copier from
Alpha Copier Company

Finance
  • Manufacturing costs: $1,250
  • Alpha’s standard gross margin: 50%
  • Price should be $1,875


Sales
  • “Market is very competitive”
  • Beta company has a $1,200 copier.
  • Beta has also been very aggressive regarding price, and has been
    marketing themselves heavily in an attempt to grow market share
  • Price can be no more than 15% higher than Beta ($1,400)



              Finance and Sales agree on $1,750


                                                                       17
The first step is to understand the value created by
your company and its competition


 Attributes              Alpha              Beta
 Pages per minute          30                15
 Resolution             600 x 600         300 x 300
 Paper capacity        500 sheets       1,000 sheets
 Duplex capacity          Yes                No
 USB input                Yes                No
 Internet capability      Yes                No
 Brand image            Reliable          Low cost
 Cost                      ??              $1,200




                                                       18
The next step is to quantify the value


Secondary research
   • Historical company sales data
   • Scanner data


Primary research
   • Market research panels or focus groups
   • Surveys
       • Buy-response surveys
       • Conjoint (“tradeoff”) analysis
   • In-store or laboratory purchase experiments
   • In depth customer interviews




                                                   19
The next step is to quantify the value


Secondary research
   • Historical company sales data
   • Scanner data


Primary research
   • Market research panels or focus groups
   • Surveys
       • Buy-response surveys
       • Conjoint (“tradeoff”) analysis
   • In-store or laboratory purchase experiments
   • In depth customer interviews




                                                   20
Translating value creation to dollars and cents


 Attributes              Alpha         Beta         Avg ∆ in value
                                                   (Alpha vs. Beta)
 Pages per minute         30            15               $75
 Resolution            600 x 600     300 x 300          $200
 Paper capacity        500 sheets   1,000 sheets        -$50
 Duplex capacity          Yes           No               $75
 USB input                Yes           No               25
 Internet capability      Yes           No               50
 Brand image            Reliable     Low cost           $300
 Cost                     ??          $1,200            $725



                                                                      21
Using Differentiated-Value Pricing (sm) to calculate price showed
Alpha that their new copier created more value than they thought


$1,200 Beta copier
$725 Additional value created by Alpha’s new model
$1,925 Value of Alpha’s new copier

       3% difference in price
                                       38% difference in price
       7% difference in net profit
                                       450% Δ in net profit
$1,875 Cost-plus price determined by Finance

$1,400 Competition-driven price determined by Sales




                                                                    22
Differentiated-Value Pricing (sm) also allows Alpha to support
their value proposition when communicating with internal
players, distributors, and customers




$1,200 Beta copier                               Attributes       Alpha        Beta

                                                 Pages /minute      30          15
       Additional value created by               Resolution      600 x 600   300 x 300
$725   Alpha’s new (differentiated) model        Duplex            Yes          No
                                                 USB input         Yes          No

$1,925 Value of Alpha’s new copier               Internet          Yes          No
                                                 Brand image     Reliable    Low cost




                                                                                     23
DVP(sm) is a foundation for strategic pricing


 Skim pricing
                      Bundling          Rebates /
                      Bundling           Coupons
                      Bundling



                                 Seg   mentation
  Price fences
||||||||||||||


    Differentiated-Value Pricing(sm)


                                                    24
For more information, including many free resources about
pricing and business strategy, go to: www.TMG-SMC.com




                                                            25

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Maximizing Profit Through Strategic Pricing

  • 1. Maximizing Profit Through Strategic Pricing Robert A. McKinney Pricing Strategist with The McKinney Group, LLC Copyright 2009
  • 2. The McKinney Group, LLC Effect of price on profit What is traditional pricing • Cost-plus pricing • Customer-driven pricing • Competition-driven pricing What is strategic pricing • Keys to strategic pricing • Differentiated-Value Pricing(sm) • Copier example 2
  • 3. • Growth-oriented startup to $50MM • Competitive Strategy • Strategic Pricing • • Certified Managerial Accountant (CMA) • MBA, Strategic Management, Purdue University • Member: • Experience: 3
  • 4. The McKinney Group, LLC Effect of price on profit What is traditional pricing • Cost-plus pricing • Customer-driven pricing • Competition-driven pricing What is strategic pricing • Keys to strategic pricing • Differentiated-Value Pricing(sm) • Copier example 4
  • 5. Pricing affects the bottom line in many ways • Influences perceived value in marketplace • Influences how well a product will sell • Determines profit • Each 1% Δ in price = 8% Δ in profit Original Price Discounted price Price $114 Price $103 10% price cut Costs $100 Costs $100 Net Profit $14 Net Profit $3 80% profit cut! 5
  • 6. While lower prices sometimes lead to more sales, more sales are required just to break even Total Profit = Profit per piece x Quantity sold $100,000 overhead (fixed) costs / $14 profit per piece 7,143 pieces must be sold to break even $100,000 overhead (fixed) costs / $3 profit per piece 33,333 pieces must be sold to break even Lower price would require >4x the sales just to break even 6
  • 7. The McKinney Group, LLC Effect of price on profit What is traditional pricing • Cost-plus pricing • Customer-driven pricing • Competition-driven pricing What is strategic pricing • Keys to strategic pricing • Differentiated-Value Pricing(sm) • Copier example 7
  • 8. What is traditional pricing Reacts to market conditions rather than proactively managing them Focused on: • Closing deals • Growth • Maximizing market share Players: • Finance: • Marketing: • Sales: 8
  • 9. Cost-plus pricing “Fair” profit after all costs Leads to overpricing and underpricing • Most companies don’t know their total costs • Costs change • Competitor’s costs are different than yours • Customers don’t care about your costs 9
  • 10. Customer-driven pricing (“Willingness-to-pay” pricing) Goal: Maximum number of happy customers Leads to discounting and underpricing • Teaches customers that you are not serious about getting paid for the value you create • Rewards aggressive behavior by procurement departments • Price disparities can damage relationships with existing customers • Encourages competitors to discount also (“Race to the bottom”) 10
  • 11. Customer-driven pricing (“Willingness-to-pay” pricing) Price History, Division $400 $350 $300 $250 $/unit $200 5-year CAGR ( 2002-2007) $150 Fredonia bulk -11% $100 Paulding bulk -10% $50 $- 2000 2001 2002 2003 2004 2005 2006 2007 11
  • 12. Customer-driven pricing (“Willingness-to-pay” pricing) Pricing vs. volume, Division $1,800 $1,600 $1,400 $1,200 $1,000 $/ unit $800 $600 $400 $200 $- - 0 0 0 0 0 0 0 0 0 00 1, 00 2, 00 3, 00 4, 00 5, 00 6, 00 7, 00 8, 00 9, 00 10, 0 Units per year 12
  • 13. Competition-driven pricing Driven by market share and growth goals Leads to price wars and commoditization • Easiest way to make a sale, cut the price Generic business strategies 1. Low Cost 2. Differentiation 13
  • 14. The McKinney Group, LLC Effect of price on profit What is traditional pricing • Cost-plus pricing • Customer-driven pricing • Competition-driven pricing What is strategic pricing • Keys to strategic pricing • Differentiated-Value Pricing(sm) • Copier example 14
  • 15. What is strategic pricing Focused on value creation Proactively manages market conditions Driven to maximize net profit Controlled Players: • Finance • Marketing • Sales • Management 15
  • 16. Differentiated-Value Pricing(sm) ensures that you profit from the value that you create DVP(sm) is a framework to quantify value • Basis of your value proposition DVP(sm) is the foundation of strategic pricing • Allows you to determine prices that maximize net profits • Minimizes risk of commoditization • Minimizes risk of price wars & “races to the bottom” DVP(sm) helps the marketing team with all aspects of developing a marketing mix DVP(sm) improves the effectiveness of Sales 16
  • 17. Example: Determining price for new copier from Alpha Copier Company Finance • Manufacturing costs: $1,250 • Alpha’s standard gross margin: 50% • Price should be $1,875 Sales • “Market is very competitive” • Beta company has a $1,200 copier. • Beta has also been very aggressive regarding price, and has been marketing themselves heavily in an attempt to grow market share • Price can be no more than 15% higher than Beta ($1,400) Finance and Sales agree on $1,750 17
  • 18. The first step is to understand the value created by your company and its competition Attributes Alpha Beta Pages per minute 30 15 Resolution 600 x 600 300 x 300 Paper capacity 500 sheets 1,000 sheets Duplex capacity Yes No USB input Yes No Internet capability Yes No Brand image Reliable Low cost Cost ?? $1,200 18
  • 19. The next step is to quantify the value Secondary research • Historical company sales data • Scanner data Primary research • Market research panels or focus groups • Surveys • Buy-response surveys • Conjoint (“tradeoff”) analysis • In-store or laboratory purchase experiments • In depth customer interviews 19
  • 20. The next step is to quantify the value Secondary research • Historical company sales data • Scanner data Primary research • Market research panels or focus groups • Surveys • Buy-response surveys • Conjoint (“tradeoff”) analysis • In-store or laboratory purchase experiments • In depth customer interviews 20
  • 21. Translating value creation to dollars and cents Attributes Alpha Beta Avg ∆ in value (Alpha vs. Beta) Pages per minute 30 15 $75 Resolution 600 x 600 300 x 300 $200 Paper capacity 500 sheets 1,000 sheets -$50 Duplex capacity Yes No $75 USB input Yes No 25 Internet capability Yes No 50 Brand image Reliable Low cost $300 Cost ?? $1,200 $725 21
  • 22. Using Differentiated-Value Pricing (sm) to calculate price showed Alpha that their new copier created more value than they thought $1,200 Beta copier $725 Additional value created by Alpha’s new model $1,925 Value of Alpha’s new copier 3% difference in price 38% difference in price 7% difference in net profit 450% Δ in net profit $1,875 Cost-plus price determined by Finance $1,400 Competition-driven price determined by Sales 22
  • 23. Differentiated-Value Pricing (sm) also allows Alpha to support their value proposition when communicating with internal players, distributors, and customers $1,200 Beta copier Attributes Alpha Beta Pages /minute 30 15 Additional value created by Resolution 600 x 600 300 x 300 $725 Alpha’s new (differentiated) model Duplex Yes No USB input Yes No $1,925 Value of Alpha’s new copier Internet Yes No Brand image Reliable Low cost 23
  • 24. DVP(sm) is a foundation for strategic pricing Skim pricing Bundling Rebates / Bundling Coupons Bundling Seg mentation Price fences |||||||||||||| Differentiated-Value Pricing(sm) 24
  • 25. For more information, including many free resources about pricing and business strategy, go to: www.TMG-SMC.com 25