The mobile app allows users to search and book hotels, check in and out using their phone, unlock their hotel room with their phone, submit service requests, and access their account details. It provides features like mobile key, mobile check-in, ability to submit requests, and view account information. Users can search for hotels by location, name, or points of interest and book same day. They can also save favorite hotels and room preferences.

1. Mobile App

2.  Search and book
 Mobile check-in
 Mobile key
 Mobile requests
 My account

3.  Users can get the lowest price for
booking by login the app.
 Hotels can be searched as per user’s
preferences on the basis of country,
city, address, point of interest, hotel
name or what’s near.
 Customers can search and book the
hotels for the same night.
 Customers can save their favorite
hotels and room preferences for
future bookings.

4.  Get notifications exactly when
the room is ready.
 With mobile check-in get info
about hotel amenities, local
dining, local transportation and
nearby attractions.
 Easy to find the hotel with
Apple Maps, Google Maps or
Waze.

5.  Users can use their
iPhone or Apple watch
to unlock their room.
 They can also access
public areas such as the
parking garage, fitness
center and pool with
mobile key.

6.  Users can get services such as
housekeeping and luggage
assistance anytime.
 With the mobile requests option
users can skip housekeeping and
earn points for each day they skip.
 Users can chat anytime, before,
during and after the stay
regarding any requests, questions
and more.

7.  Users can access their
account balance, status,
nights, points and activity.
 Users can view and update
their personal information
into their profile, earning
preferences and email
subscriptions.
 Get instant and automatic
updates of account balance.

8.  “Marriott App: The Perfect Travel
Companion®.” Marriott Mobile App,
mobileapp.marriott.com/#my-account.