Mark Hercula has over 20 years of experience in embedded software development for defense projects. He has strengths in software configuration management, process development, documentation, and understanding standards like ISO and CMMI. He currently works as a Senior Software Engineer, and has experience in roles such as Documentation Lead, ClearQuest Administrator, and Metrics Analyst. He aims to continuously improve processes and ensure high quality, on-time delivery of software and documentation.

1. MARK A. HERCULA
33296 Mazara, Fraser, Mi. 48026 E-Mail: maherc@wowway.com
(586) 294-7831 (Home) (586) 306-9913 (Cell)
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• Over twenty years of experience in the embedded software defense industry, encompassing all phases of
software development, from software process improvement to software quality.
SUMMARY
• Strengths include software and vehicle systems configuration management, software process
development and control, metrics analysis, documentation and document development, system analysis.
• Practiced in the understanding and implementation of government and industry standards including ISO,
CMMI, and IEEE12207.
• Experienced in the administration and application development of Rational ClearQuest and in the
administration of Rational ClearCase.
• Knowledgeable in all phases of manufacturing from machining and assembly to quality control.
General Dynamics Land Systems, Sterling Heights, MI 1994 - Present
EXPERIENCE
Software Engineer/Senior Software Engineer
• Accountable for collaborating with the Software Quality organization to establish an improved process
with applicable documentations, providing enhanced capabilities and efficiencies.
• Responsible for the renovation, creation, and review of various processes, Software Development Plans
(SDP), Software Quantitative Project Management Plans (SQPM), and Software Quality Project Plans
(SQPP) resulting in the improvement of project performance and process improvement initiatives.
• Librarian in charge of the successful CMMI Level 5 appraisals in 2009 and 2012 for Software Engineering.
• Promoted Documentation Lead for the Software Engineering department and improved processes for
the production of high quality, accurate, and on schedule software documentation for the Abrams and
Stryker projects, as well as for FCS and GCV.
• Elevated to ClearQuest administrator, permitting the flawless transition in the administration of multiple
trouble reporting applications; improved the performance in these applications creating more efficient
trouble reporting tools.
• Tasked with creating new system trouble reports in the ClearQuest application, which were developed
ahead of schedule and under budget.
• Appointed to the Software Configuration Management team allowing for the continued high quality
configuration control of software work products.
• Team member of the document conversion group that developed a new procedure for the automation
of document production in Dynamic Object Oriented Requirements System (DOORS).
• Accepted a metrics analyst position and devised an improved way to analyze peer reviews saving time,
while providing quality information to project leads on a weekly basis for their use in achieving project
schedules and cost goals.
• Answerable as the customer interface for the Software Engineering department with other organizations
for problem reports, documentation products and delivery, and software metrics.
• Participated in many proposal teams that obtained additional contracts for various projects by reviewing
and enhancing proposal documents.
• Responsible for the validation and verification of new versions of software applications, as well as for the
conversion periods, such as Y2K and Windows 7 upgrade, providing for a seamless rollout of new
products for continued development.

2. MARK A. HERCULA
33296 Mazara, Fraser, Mi. 48026 E-Mail: maherc@wowway.com
(586) 294-7831 (Home) (586) 306-9913 (Cell)
_______________________________________________________________________________________________________
• Involved in the creation and production of test documents establishing a basis for a quality product that
is easy to produce, modify, and use.
General Dynamics Land Systems, Sterling Heights, MI 1992 – 1994
Representative Systems Configuration Management
• Developed a shortened schedule for the processing of vehicle change requests preventing schedule
delays and cost over runs for enhancements, modifications and repairs on production and after
production vehicles.
• Created various reports providing valuable data to assist in the change request process.
• Valuable team member that acquired a contract from the Thyssen Henschel company to purchase a
cloned version of the configuration change tracking tool in use.
General Dynamics Land Systems Tank Plant, Warren, MI 1976 - 1992
• Performed positions of increasing responsibilities during the duration of time here.
• Selected as member of team that traveled to Germany to modify and repair defective subcontractor
parts, performing so proficiently that the task was completed early.
• Re-established the quality control inspection process of various machined part after a 2 year respite and
the moth balling of all equipment used in the production and inspection of these parts.
• Established a quicker process for the testing target tracking for vehicles.
• Re-trained to become machinist allowing for the continued manufacturing of machined parts needed for
production and assembly.
• Qualified for and became vehicle test driver.
Bachelor of Science – Computer Information Systems 1998 University of Detroit Mercy, Detroit, MI
EDUCATION
Associates of Applied Science – Computer Programming 1993 Macomb Community College, Warren, Mi
Associates of Liberal Arts – General Studies 1992 Macomb Community College, Warren, Mi
Certified Lean Six Sigma Yellow Belt.
CERTIFICATES AND TRAINING
Certificate for the Introduction to the Capability Maturity Model (CMMI) -Integrated, Staged Representation,
v1.1 Carnegie Mellon University.
Certificate of Achievement, CMMI, Oakland University.
Certificate of Security Awareness Concepts and Practices.
Certificate of Achievement in Statistical Process Control (SPC).
IBM Rational ClearCase, and ClearQuest training.
Certificate of Advanced Machinist Training and Manual Programming.
Certificate for CCC/Harvest v4.x Configuration Management, Computer Sciences International, Inc.
• Multiple positions were performed concurrently during the 1994 – Present timeframe with no loss of
quality or effects to cost and schedule, through improvements to the processes, efficiencies found, and
the implementation of these improvements.
OTHER
• All degrees were obtained while employed at General Dynamics Land Systems.