Marketing Your Church UISBC 2008
Free E-Book! Make first impressions count with people who come in contact with your ministry  Spark excitement among your church members  Stay on-track with your own ministry communication plan  Keep new people who visit your church Connect with your community
 
You are a Marketer Gospel: The Greek word ευαγγελιον originally meant a reward for good news given to the messenger (ευ = "good", αγγελλω = "I bring a message“)  Colossians 4:5:  “Be wise in the way you act toward outsiders; make the most of every opportunity.” (NIV) 1 Corinthians 3:6: I planted, Apollos watered, but God [all the while] was making it grow and [He] gave the increase. (AMP)
You are a Marketer Begin with prayer, spiritual maturity and dependence on God Ministry marketing promotion is announcing the gospel persuasively using media.  Marketing planning is good stewardship of your communication. (Much like churches who now use time management and budgeting) Promotion is the investment your church makes in getting the gospel beyond the walls of your church
What is marketing? Everything you do to promote your organization Name of your organization “ Products” or services How you treat people How you get referrals How you follow-up Every contact with the public
Marketing Mix Product Price Place Promotion
Reach Your Potential! Define Your Mission People focus (not programs) Clear Vision Be On Mission Develop Your Message Know Your Target Audience Learn Their Needs Link Communication to Life Application Needs
Reach Your Potential! Deliver Your Message Match Media to Target Audience Share the “Good News” G.O.S.P.A.. Do the Ministry Follow-up Feedback Evaluation
Marketing Mix for Ministry Marketing Product:  Ministries Services Classes Relationships Sense of belonging Behaviors Actions Beliefs
Questions to ask Product:  What ministries will you offer? How well does your ministry connect to people? What are the life-application benefits you offer people? How will you connect them to the gospel?
Judgment House Quality Presentation (product) Promotional Materials Community Service Public Relations Follow-up plan
One Simple Principle that will help you reach more people: Learn to think like the people you want to reach.  “ Me” marketing not “You” marketing
Marketing Mix for Ministry Marketing Price:  Obstacles Participation Time Talent  Treasure
Questions to ask Price:  What will people have to do to be involved? What commitments do you expect from people? What are the “barriers” people cross? What “bridges” can you build on?
Church Planter Promotion  Door Hangers  Biz Reply (price) Free Purpose Driven Life Books (price) Small groups for discussion (price) Follow-up plan
How to Build Positive Awareness of Your Church: If You don’t Manage Your  Brand, Someone Else Will
Marketing Mix for Ministry Marketing Place:  Facilities (restrooms) Meeting locations  Counseling rooms Cell groups Types of gatherings Media (Video venues, web, etc)
Questions to ask Place:  Where will you meet? How can you “take it to them?” What are the limitations of your facilities? Can we try something new? How clean are the facilities Etc…
Ask God Anything Survey Print and Web Publicity Promotional Materials Sermon Series Follow-up plan
Develop a Personalized Playbook for Reaching Your Community: Get the message outside into the mainstream of your community
Ten State Tour 10,000 Evangelistic contacts Activate Christians to share Roadcasting Website and blog Radio station call-in updates Public relations campaign 100,000 contacts in Oklahoma March 2007
Think about  Your “Branding” or Reputation Logos from MinistryMarketingCoach.com © 2006 Used by permission
Logos Communicate! This is a sight and sound generation You can communicate visually  What is the message here?
Build Your Branding with a Quality Logo
Integration Builds  Synergy
Places to Brand Your Identity Stationary Business Cards Church Bulletin Worship Services Events Newsletter Public Relations Advertising Direct Mail Brochure Website Signage Radio/TV Your Location T-shirts/Specialty More!
Using Media to Reach the Mainstream Ways You Can Mainstream Your Message:  Word of mouth Advertising Direct mail Publicity Etc…
Kinds of Media Personal  WOM Face to Face Printed Cards and Flyers Direct Mail Email Internet Telemarketing Mass Print Electronic Outdoor
Questions to ask. Promotion:  When people talk about you, what do they say? What media will you use to communicate? What do you want people to think when they think of your ministry? What would get people’s attention? Who can we reach with media?
Selecting your target audience media outreach Understand who your church already reaches best (Demographic Analysis) Understand who is not yet being reached Understand who lives in your community that you could best reach Demographics: What people are Geographics: Where people live Psychographics: How people live Spiritual Openness  Life needs: Divorce, recovery, health, recreation, emotional support, etc Develop a profile of the people you want to reach! (“Saddleback Sam”)
Maslow’s Hierarchy Find a Need and Fill it! Physical Safety Social Esteem Self-actualization
How do you discover needs? Secondary Research Demographic Profiles (Prism Cluster, Data Analysis) Studies others have done (BGCO Research) Primary Research Surveys  Focus Groups and Interviews Study your own data!
Anatomy of an Advertising Campaign Background:  What is the situation Objectives:  What do you want to accomplish? Target Audience : Who are you going to reach? Positioning:  What do you want people to think? Creative Strategy:  What messages will you send? Media Strategy:  What media are you going use? Budget:  How much can you spend? Timeline:  What is the schedule? Evaluation:  Post mortem
Write out your marketing plans! Purpose of your Marketing Benefits that will motivate people to respond Target Audience Marketing tools (name them all) What your ministry stands for (niche) Your Message Your budget
 
 
 
 
Neg. Pos. Attitude 1. 10 Knowledge Marketing in Action Behavior
Getting Visitors is the Tip of the Iceberg! 10% Visitors and New Referrals Attracting People 30% Following-up on Prospects Establishing Participation 60% Assimilating Existing Contacts Getting People Involved
Passive Active Emotional Attachment, Commitment, Need for Information, Loyalty 1. Initial Awareness 2. Initial Contact and Impressions 3. Surfing Information 4. Beginning to Learn 5. Willingness to Consider Joining 6. Limited Participation 7. Forming Relationships 8. Joining  9. Adapting to Being a Member 10. Ready to Teach
Getting Interest Presentation Bookings Filter Filter How Do you Fill Your Pipeline?
An Assimilation Plan Ongoing Prospect gives  contact information First Visit Newcomer Friendly  Outreach Every 6 Weeks Newsletter Birthday Notes Outreach Events Phone Call Visit Gift First Week Invitation to Newcomers  Fellowship First Month Put information  in database Send Letter Next Day
Why Assimilation? Prospect needs time to decide Prolonged contact builds  rapport Personalized touches make person feel special Helps you take advantage of contacts you make It is relational  evangelism

Marketing Your Church

  • 1.
  • 2.
    Free E-Book! Makefirst impressions count with people who come in contact with your ministry Spark excitement among your church members Stay on-track with your own ministry communication plan Keep new people who visit your church Connect with your community
  • 3.
  • 4.
    You are aMarketer Gospel: The Greek word ευαγγελιον originally meant a reward for good news given to the messenger (ευ = "good", αγγελλω = "I bring a message“) Colossians 4:5: “Be wise in the way you act toward outsiders; make the most of every opportunity.” (NIV) 1 Corinthians 3:6: I planted, Apollos watered, but God [all the while] was making it grow and [He] gave the increase. (AMP)
  • 5.
    You are aMarketer Begin with prayer, spiritual maturity and dependence on God Ministry marketing promotion is announcing the gospel persuasively using media. Marketing planning is good stewardship of your communication. (Much like churches who now use time management and budgeting) Promotion is the investment your church makes in getting the gospel beyond the walls of your church
  • 6.
    What is marketing?Everything you do to promote your organization Name of your organization “ Products” or services How you treat people How you get referrals How you follow-up Every contact with the public
  • 7.
    Marketing Mix ProductPrice Place Promotion
  • 8.
    Reach Your Potential!Define Your Mission People focus (not programs) Clear Vision Be On Mission Develop Your Message Know Your Target Audience Learn Their Needs Link Communication to Life Application Needs
  • 9.
    Reach Your Potential!Deliver Your Message Match Media to Target Audience Share the “Good News” G.O.S.P.A.. Do the Ministry Follow-up Feedback Evaluation
  • 10.
    Marketing Mix forMinistry Marketing Product: Ministries Services Classes Relationships Sense of belonging Behaviors Actions Beliefs
  • 11.
    Questions to askProduct: What ministries will you offer? How well does your ministry connect to people? What are the life-application benefits you offer people? How will you connect them to the gospel?
  • 12.
    Judgment House QualityPresentation (product) Promotional Materials Community Service Public Relations Follow-up plan
  • 13.
    One Simple Principlethat will help you reach more people: Learn to think like the people you want to reach. “ Me” marketing not “You” marketing
  • 14.
    Marketing Mix forMinistry Marketing Price: Obstacles Participation Time Talent Treasure
  • 15.
    Questions to askPrice: What will people have to do to be involved? What commitments do you expect from people? What are the “barriers” people cross? What “bridges” can you build on?
  • 16.
    Church Planter Promotion Door Hangers Biz Reply (price) Free Purpose Driven Life Books (price) Small groups for discussion (price) Follow-up plan
  • 17.
    How to BuildPositive Awareness of Your Church: If You don’t Manage Your Brand, Someone Else Will
  • 18.
    Marketing Mix forMinistry Marketing Place: Facilities (restrooms) Meeting locations Counseling rooms Cell groups Types of gatherings Media (Video venues, web, etc)
  • 19.
    Questions to askPlace: Where will you meet? How can you “take it to them?” What are the limitations of your facilities? Can we try something new? How clean are the facilities Etc…
  • 20.
    Ask God AnythingSurvey Print and Web Publicity Promotional Materials Sermon Series Follow-up plan
  • 21.
    Develop a PersonalizedPlaybook for Reaching Your Community: Get the message outside into the mainstream of your community
  • 22.
    Ten State Tour10,000 Evangelistic contacts Activate Christians to share Roadcasting Website and blog Radio station call-in updates Public relations campaign 100,000 contacts in Oklahoma March 2007
  • 23.
    Think about Your “Branding” or Reputation Logos from MinistryMarketingCoach.com © 2006 Used by permission
  • 24.
    Logos Communicate! Thisis a sight and sound generation You can communicate visually What is the message here?
  • 25.
    Build Your Brandingwith a Quality Logo
  • 26.
  • 27.
    Places to BrandYour Identity Stationary Business Cards Church Bulletin Worship Services Events Newsletter Public Relations Advertising Direct Mail Brochure Website Signage Radio/TV Your Location T-shirts/Specialty More!
  • 28.
    Using Media toReach the Mainstream Ways You Can Mainstream Your Message: Word of mouth Advertising Direct mail Publicity Etc…
  • 29.
    Kinds of MediaPersonal WOM Face to Face Printed Cards and Flyers Direct Mail Email Internet Telemarketing Mass Print Electronic Outdoor
  • 30.
    Questions to ask.Promotion: When people talk about you, what do they say? What media will you use to communicate? What do you want people to think when they think of your ministry? What would get people’s attention? Who can we reach with media?
  • 31.
    Selecting your targetaudience media outreach Understand who your church already reaches best (Demographic Analysis) Understand who is not yet being reached Understand who lives in your community that you could best reach Demographics: What people are Geographics: Where people live Psychographics: How people live Spiritual Openness Life needs: Divorce, recovery, health, recreation, emotional support, etc Develop a profile of the people you want to reach! (“Saddleback Sam”)
  • 32.
    Maslow’s Hierarchy Finda Need and Fill it! Physical Safety Social Esteem Self-actualization
  • 33.
    How do youdiscover needs? Secondary Research Demographic Profiles (Prism Cluster, Data Analysis) Studies others have done (BGCO Research) Primary Research Surveys Focus Groups and Interviews Study your own data!
  • 34.
    Anatomy of anAdvertising Campaign Background: What is the situation Objectives: What do you want to accomplish? Target Audience : Who are you going to reach? Positioning: What do you want people to think? Creative Strategy: What messages will you send? Media Strategy: What media are you going use? Budget: How much can you spend? Timeline: What is the schedule? Evaluation: Post mortem
  • 35.
    Write out yourmarketing plans! Purpose of your Marketing Benefits that will motivate people to respond Target Audience Marketing tools (name them all) What your ministry stands for (niche) Your Message Your budget
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
    Neg. Pos. Attitude1. 10 Knowledge Marketing in Action Behavior
  • 41.
    Getting Visitors isthe Tip of the Iceberg! 10% Visitors and New Referrals Attracting People 30% Following-up on Prospects Establishing Participation 60% Assimilating Existing Contacts Getting People Involved
  • 42.
    Passive Active EmotionalAttachment, Commitment, Need for Information, Loyalty 1. Initial Awareness 2. Initial Contact and Impressions 3. Surfing Information 4. Beginning to Learn 5. Willingness to Consider Joining 6. Limited Participation 7. Forming Relationships 8. Joining 9. Adapting to Being a Member 10. Ready to Teach
  • 43.
    Getting Interest PresentationBookings Filter Filter How Do you Fill Your Pipeline?
  • 44.
    An Assimilation PlanOngoing Prospect gives contact information First Visit Newcomer Friendly Outreach Every 6 Weeks Newsletter Birthday Notes Outreach Events Phone Call Visit Gift First Week Invitation to Newcomers Fellowship First Month Put information in database Send Letter Next Day
  • 45.
    Why Assimilation? Prospectneeds time to decide Prolonged contact builds rapport Personalized touches make person feel special Helps you take advantage of contacts you make It is relational evangelism