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MARKETING STRATEGY
AMUL MILK
DAIRY INDUSTRY
DAIRY INDUSTRY
 MILK Production from 1950 TO 2020
 India contributes to world milk production rise from 12 -15 % and it will increase up
to 30-35% (year 2020)
 Dairy market is currently growing at an annual growth rate of around 10 per cent in
volume terms.
 In India, rural households consume almost 50% of total milk production
1950 17 million tones
1996 70.8 million tones
1997 74.3 million tones
2020 (Projected) 198 million tones
2021(Expected) 208 million tones
CONSUMER INSIGHTS: DAIRY INDUSTRY
Quantity Consumption
1 66.70%
2-4 31.30%
5 2%
The average consumption of milk per day for our
respondents was as follows:
CONSUMER INSIGHTS: DAIRY INDUSTRY
Expenditure on Milk :
Expenditure % values
Below 1000 27.9%
1000-1500 27.2%
1500-2500 16.3%
Above 2500 28.6%
Conclusion: The expenditure on milk helps us segment our respondents as young adult
people who stay alone or with families where milk consumption crosses 2 litres a day.
CONSUMER INSIGHTS: DAIRY INDUSTRY
Type of Milk preferred :
Type of Milk %
values
Full Cream 51.4%
Double Toned 36.1%
Toned 6.75%
Others 5.75%
Conclusion: Maximum families draw satisfaction from full cream milk and
Double toned milk
AMUL MILK
FOUNDED IN 1946
HEADQUARTER- GUJRAT
CEO- R.S. SODHI
3.03 MILLION MILK PRODUCERS
SUPPLY CHAIN OF AMUL MILK
8
CONSUMER INSIGHTS:AMUL MILK
No. of products tried by customers of Amul:
Conclusion: Maximum no. of people has tried at least two products and 95.3% of the
respondents. The top 40%ile has tried above 5 products of Amul.
No. of Products % form
1 product 4.7%
2-5 56.8%
5 Products+ 38.5%
CONSUMER INSIGHTS: AMUL MILK
Feature of Milk that stands out? :
Conclusion: Maximum families draw satisfaction from full cream milk and Double toned milk
Quality 48.6%
Brand Image 25%
Availability 20.9%
Vast Product Line 2%
Price Point 2%
Other Reasons 1.5%
AMUL GOLD( Full
Cream Milk)
AMUL TAAZA (Single
Toned Milk)
AMUL CALCI +MILK
(Doubled Toned Milk)
AMUL PRODUCT
OFFERINGS
AMUL SLIM & TRIM
(Skimmed milk)
AMUL MOTI (Homogenized,
Toned Long life Milk)
CONSUMER INSIGHTS: AMUL MILK
Type of Milk preferred :
Conclusion: Maximum families draw satisfaction from full cream milk and Double toned milk
Type of Milk %
values
Full Cream 51.4%
Double Toned 36.1%
Toned 6.75%
Others 5.75%
CONSUMER INSIGHTS: AMUL MILK
Does it satisfy nutritional need :
Satisfaction Analysis % age distribution
Yes 89.2%
No 10.8%
COMPETITOR’S
ANALYSIS
MOTHER DAIRY
STRENGTHS WEAKNESS
NANDINI
STRENGTHS WEAKNESS
LOCAL DAIRY MILK
STRENGTHS WEAKNESS
MAJOR
COMPETITORS
CONSUMER INSIGHTS:AMUL MILK
Preference over other brands :
Preference %age
Amul 69.4%
Not Amul 30.6%
CONSUMER INSIGHTS: AMUL MILK
Substitute Analysis :
Substitutes Available %age distribution
Almond 52.8%
Soy 31.7%
Cashew 12.2%
Rice 3.3%
18
AMUL MILK PRICE TABLE
NANDINI MILK PRICE TABLE MOTHER DIARY MILK PRICE TABLE
21
SWOT ANALYSIS
22
KIDS -AMUL KOOL
WOMEN- AMUL CALCI +
CALORIE CONSCIOUS- SKIMMED MILK,
SLIM AND TRIM MILK
HEALTH CONCIOUS- AMUL SHAKTI
TARGETING
25
26
POSTIONING
• EMOTIONAL COMPONENT-
Campaigns like "Taste of India"
• FUNCTIONAL ATTRIBUTES-
Unique functional attributes of
Amul are-
• VALUE FOR MONEY: The
Best Quality MIlk at reasonable
price
• PRODUCT AVAILABILITY : It
has huge supply chain and
distribution networks across India
and has strong link back to the
sourcing farming
27
4 P'S OF MARKETING
28
PRODUCT
Diverse product
range
Focus on quality
and packaging
PRICE
The USP of milk
is its affordable
pricing scheme.
Backward
pricing
intergration
strategy to have
cost reduction
PLACE
Enormous
distribution
channel
Minimising the
administrative
and
transportation
cost
PROMOTION
Uses the current
news scenario
The Famous
Amul girl takes
care of
promotional
stratergies.
MARKETING
CAMPAIGN
• Amul has been awarded the Guinness
world record for the longest-running
advertisement campaign
• Amul's utterly Butterly girl has
managed to keep her fan following intact
and by the 17th Oct 2020, she celebrates
her 54 years birthday
• Amul being in the top positioning,
spend not more than 1% of their total
revenue for marketing and advertising
• Amul milk adverts have the tagline “
Amul Doodh Peeta hai India” “Doodh Ka
Packet, Safety Ka Jacket” in 2018
• Amul has a tagline “Taste of India”
• Amul launched “ Har Ghar Amul Ghar”
in 2014 as a part of a social media
campaign
• Amul does not use any public figure
for marketing advertisements.
Advertisment is captivating in itself
29
30
CONSUMER INSIGHTS: MARKETING CAMPAIGN
Customer Psychology and Induction :
Induction Sources %age form
Family induced 56.1%
Reference Groups 16.2%
Advertisement
Campaigns
26.4%
Single Option Available 1.3%
COMMUNICATION
When meme marketing was not even a thing Amul was able to sensitize Indians on some raging and
genuine societal and political that it till date communicates through the Mascot (Young Butterly Girl)
and effective marketing that has really helped the brand not just one product line to meet its respective
bottom line and consolidated company top line many times.
In terms of advertising butter has been able to anchor the sales or drives up the sale of milk at least in
the tier-2 segment with its white, garlic and the raging favourite salted butter.
Post COVID-19 era saw every one in the family restricted to their homes and this was when Amul
achieved a 50% growth in sale.
The above mentioned achieved through them playing on Nostalgia and running their old advertisement
that brought back memories and connected well the generations X and Early millennials.
The other keywords that resonated with all the respondents was trust, loyalty and quality that for time
immemorial has been the value proposition offered by Amul.
Customer perception in the case of Amul
Tier-wise Analysis
Tier 2 cities still prefer fresh milk from unbranded dairy
farmers and not the pasteurized milk from Amul as the
holding period is more than a day for amul that dissuades
people in smaller cities to go for packet milk where these
alternative sources are easily available.
Butter as a product is better and has been able to capture
and push the overall top line and holds the Brand
together in smaller cities where there is still a gap
between the company and consumer.
Covid
Old advs to re-inforce trust among customers
Sponsored Ramayana re-airing
RECOMMENDATIONS
• Adding an Immunity booster milk
product to the portfolio will help Amul
to increase it's sales.
• Milk purchasing decision are more
decided by women rather than male
because she acts as a invigilator,
execute her decision and influence the
same to the purhcase while
ascertaining the quality, freshness and
price. Hence we suggest Amul to
concentrate more on the women
suggestions for designing the
marketing stratergies.
34
Thank
You
SABHYA BAJAJ
HARJAS PREET SINGH
MANI TEJA BAIROJU
JANAV ARORA
SHIVAM TANEJA
SWASTI JAIN
THANK
YOU!

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Marketing Strategy Amul Milk

  • 2. DAIRY INDUSTRY  MILK Production from 1950 TO 2020  India contributes to world milk production rise from 12 -15 % and it will increase up to 30-35% (year 2020)  Dairy market is currently growing at an annual growth rate of around 10 per cent in volume terms.  In India, rural households consume almost 50% of total milk production 1950 17 million tones 1996 70.8 million tones 1997 74.3 million tones 2020 (Projected) 198 million tones 2021(Expected) 208 million tones
  • 3. CONSUMER INSIGHTS: DAIRY INDUSTRY Quantity Consumption 1 66.70% 2-4 31.30% 5 2% The average consumption of milk per day for our respondents was as follows:
  • 4. CONSUMER INSIGHTS: DAIRY INDUSTRY Expenditure on Milk : Expenditure % values Below 1000 27.9% 1000-1500 27.2% 1500-2500 16.3% Above 2500 28.6% Conclusion: The expenditure on milk helps us segment our respondents as young adult people who stay alone or with families where milk consumption crosses 2 litres a day.
  • 5. CONSUMER INSIGHTS: DAIRY INDUSTRY Type of Milk preferred : Type of Milk % values Full Cream 51.4% Double Toned 36.1% Toned 6.75% Others 5.75% Conclusion: Maximum families draw satisfaction from full cream milk and Double toned milk
  • 6. AMUL MILK FOUNDED IN 1946 HEADQUARTER- GUJRAT CEO- R.S. SODHI 3.03 MILLION MILK PRODUCERS
  • 7. SUPPLY CHAIN OF AMUL MILK
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  • 9. CONSUMER INSIGHTS:AMUL MILK No. of products tried by customers of Amul: Conclusion: Maximum no. of people has tried at least two products and 95.3% of the respondents. The top 40%ile has tried above 5 products of Amul. No. of Products % form 1 product 4.7% 2-5 56.8% 5 Products+ 38.5%
  • 10. CONSUMER INSIGHTS: AMUL MILK Feature of Milk that stands out? : Conclusion: Maximum families draw satisfaction from full cream milk and Double toned milk Quality 48.6% Brand Image 25% Availability 20.9% Vast Product Line 2% Price Point 2% Other Reasons 1.5%
  • 11. AMUL GOLD( Full Cream Milk) AMUL TAAZA (Single Toned Milk) AMUL CALCI +MILK (Doubled Toned Milk) AMUL PRODUCT OFFERINGS AMUL SLIM & TRIM (Skimmed milk) AMUL MOTI (Homogenized, Toned Long life Milk)
  • 12. CONSUMER INSIGHTS: AMUL MILK Type of Milk preferred : Conclusion: Maximum families draw satisfaction from full cream milk and Double toned milk Type of Milk % values Full Cream 51.4% Double Toned 36.1% Toned 6.75% Others 5.75%
  • 13. CONSUMER INSIGHTS: AMUL MILK Does it satisfy nutritional need : Satisfaction Analysis % age distribution Yes 89.2% No 10.8%
  • 15. MOTHER DAIRY STRENGTHS WEAKNESS NANDINI STRENGTHS WEAKNESS LOCAL DAIRY MILK STRENGTHS WEAKNESS MAJOR COMPETITORS
  • 16. CONSUMER INSIGHTS:AMUL MILK Preference over other brands : Preference %age Amul 69.4% Not Amul 30.6%
  • 17. CONSUMER INSIGHTS: AMUL MILK Substitute Analysis : Substitutes Available %age distribution Almond 52.8% Soy 31.7% Cashew 12.2% Rice 3.3%
  • 19. NANDINI MILK PRICE TABLE MOTHER DIARY MILK PRICE TABLE
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  • 23. KIDS -AMUL KOOL WOMEN- AMUL CALCI + CALORIE CONSCIOUS- SKIMMED MILK, SLIM AND TRIM MILK HEALTH CONCIOUS- AMUL SHAKTI
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  • 27. POSTIONING • EMOTIONAL COMPONENT- Campaigns like "Taste of India" • FUNCTIONAL ATTRIBUTES- Unique functional attributes of Amul are- • VALUE FOR MONEY: The Best Quality MIlk at reasonable price • PRODUCT AVAILABILITY : It has huge supply chain and distribution networks across India and has strong link back to the sourcing farming 27
  • 28. 4 P'S OF MARKETING 28 PRODUCT Diverse product range Focus on quality and packaging PRICE The USP of milk is its affordable pricing scheme. Backward pricing intergration strategy to have cost reduction PLACE Enormous distribution channel Minimising the administrative and transportation cost PROMOTION Uses the current news scenario The Famous Amul girl takes care of promotional stratergies.
  • 29. MARKETING CAMPAIGN • Amul has been awarded the Guinness world record for the longest-running advertisement campaign • Amul's utterly Butterly girl has managed to keep her fan following intact and by the 17th Oct 2020, she celebrates her 54 years birthday • Amul being in the top positioning, spend not more than 1% of their total revenue for marketing and advertising • Amul milk adverts have the tagline “ Amul Doodh Peeta hai India” “Doodh Ka Packet, Safety Ka Jacket” in 2018 • Amul has a tagline “Taste of India” • Amul launched “ Har Ghar Amul Ghar” in 2014 as a part of a social media campaign • Amul does not use any public figure for marketing advertisements. Advertisment is captivating in itself 29
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  • 31. CONSUMER INSIGHTS: MARKETING CAMPAIGN Customer Psychology and Induction : Induction Sources %age form Family induced 56.1% Reference Groups 16.2% Advertisement Campaigns 26.4% Single Option Available 1.3%
  • 32. COMMUNICATION When meme marketing was not even a thing Amul was able to sensitize Indians on some raging and genuine societal and political that it till date communicates through the Mascot (Young Butterly Girl) and effective marketing that has really helped the brand not just one product line to meet its respective bottom line and consolidated company top line many times. In terms of advertising butter has been able to anchor the sales or drives up the sale of milk at least in the tier-2 segment with its white, garlic and the raging favourite salted butter. Post COVID-19 era saw every one in the family restricted to their homes and this was when Amul achieved a 50% growth in sale. The above mentioned achieved through them playing on Nostalgia and running their old advertisement that brought back memories and connected well the generations X and Early millennials. The other keywords that resonated with all the respondents was trust, loyalty and quality that for time immemorial has been the value proposition offered by Amul. Customer perception in the case of Amul
  • 33. Tier-wise Analysis Tier 2 cities still prefer fresh milk from unbranded dairy farmers and not the pasteurized milk from Amul as the holding period is more than a day for amul that dissuades people in smaller cities to go for packet milk where these alternative sources are easily available. Butter as a product is better and has been able to capture and push the overall top line and holds the Brand together in smaller cities where there is still a gap between the company and consumer. Covid Old advs to re-inforce trust among customers Sponsored Ramayana re-airing
  • 34. RECOMMENDATIONS • Adding an Immunity booster milk product to the portfolio will help Amul to increase it's sales. • Milk purchasing decision are more decided by women rather than male because she acts as a invigilator, execute her decision and influence the same to the purhcase while ascertaining the quality, freshness and price. Hence we suggest Amul to concentrate more on the women suggestions for designing the marketing stratergies. 34
  • 35. Thank You SABHYA BAJAJ HARJAS PREET SINGH MANI TEJA BAIROJU JANAV ARORA SHIVAM TANEJA SWASTI JAIN THANK YOU!