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Title	of	Project-	Marketing	Strategies	of	Micromax	
	
Submitted	in	partial	fulfillment	of	the	requirement	of	
	
	
	
	
	
	
	
	
Name:	Pujit	Chanana		
Roll	No:	15																																																															Si
CONTENTS	
	
Introduction	Part	
	
• Synopsis/Summary
• Acknowledgement
• Objective of Study
	
	Company	Profile	
	 	 	 	 	
• Overview of the industry
• Company Profile
• Change In Logo
• Innovation
• Recent Achievements
• Products
• Competitors
Introduction	to	the	Topic-Marketing	Strategy	
• Explanation of marketing Strategy
• Marketing Strategy By The Company
• Benefits of It
	
Market	Methodology	
• Explanation of research
• Types of research
-Primary
- Secondary
• Graphical Representation
	
Findings	
	
Questionnaire/Annexure	
	
Bibliography
Acknowledgement	
I am deeply grateful to my project guide Mr. BHISHAM	TECKCHANDANI	
who	has	helped	me	in	completion	of	this	project.	He	has	been	a	
constant	guiding	force	source	of	illumination	for	me.	It	entirely	goes	to	
his	credit	that	this	project	has	attained	its	final	shape.	I	would	like	to	
thank	for	his	valuable	advice	and	guidance.	
	
I	am	also	thankful	to	all	the	respondents	who	spared	their	valuable	time	
for	filling	up	the	questionnaire	and	helped	me	out	with	the	project	
	
	
Pujit	Chanana
Executive	Summary
Micromax has entered into handset market in 2008 and within 6 years it
has become the second largest manufacture in India. In this period it has
focused mainly on rural market and has become the leader in the same.
Now they have started to expand to the international market.
This plan incorporates innovative strategies that will utilize
opportunities and address weakness as outlined in the situation analysis.
Micromax is planning to launch an IPO of 2.15 crore shares to raise
around Rs 2270 million.
Title	of	the	Project:-	
Marketing	Strategy	OF	Micromax	Industries	
Objective & Scope Of Study:
Every time business organization that comes into contact with
customers, they develop a perception in the mind of the customers.
Today every organization needs to know the perception in the mind of
the customers, as the market is highly competitive. In order to gain the
mind share of the customers along with the market share certain
strategies are required. Especially in the mobile sector as there are many
competitors, so to leave a positive impact on the customers, provide
them best services to them. To gain the advantage over the competitors.
Objective of The Project
• Overview of the Micromax Company
• Reputation of the company in market
• Consumer Perception towards the brand
• Competitors in the market
Hypothesis:	
Marketing strategies help develop winning product and gain competitive
advantage
In Mobile sector Marketing Strategies play a very important role to
gain the consumers and their confidence.
Market	Methodology	
1. Primary Source
2. Secondary Source
• Primary Source
It would be in the form of questionnaire survey which will
reveal the consumer perception about the company and the
products.
• Secondary Source
It would be collected from Case Studies, Newspaper and
Search Engines (Google,Yahoo).
Company	Profile
Journey	of	a	homegrown	brand	
	
Micromax	started	as	an	IT	software	company	in	the	year	2000	working	
on	embedded	platforms.	By	2008,	it	entered	mobile	handset	business	
and	by	2010	became	the	largest	Indian	domestic	mobile	handsets	
company.	This	transformation	was	steered	by	four	friends	who	divided	
responsibilities	on	functional	lines,	which	haven’t	changed	since:	Rajesh	
Agarwal,	47,	Managing	Director,	Rahul	Sharma,	37,	Executive	Director,	
Vikas	Jain,	37,	Business	Director.	
	
Through	its	emphasis	on	adapting	to	the	changing	market	dynamics,	
introducing	feature-rich	phones	and	smartphones	that	are	innovative	
and	unique,	Micromax	has	today	become	a	brand	to	reckon	with.	
	
Today,	Micromax	has	presence	across	India	and	global	presence	in	
Bangladesh,	Nepal,	Sri-Lanka.	
	
	
Corporate	Profile	
	
Micromax	Mobiles	is	one	of	the	leading	mobile	companies	in	the	World	
today.	According	to	Strategy	Analytics’	Global	Handset	vendor	market	
share	report,	it	is	the	12th
	largest	mobile	brand	in	the	World	with	a	
global	market	share	of	1%	and	close	to	8%	market	share	in	India.	With	
in-depth	understanding	of	rapidly	changing	consumer	preferences	
coupled	with	the	use	of	advanced	technologies,	Micromax	has	been	
able	to	differentiate	itself	from	the	competitors	through	innovation		
and	design.	
	
It	took	some	6	years	for	this	new	company	Indian	company	to	enter	the	
domestic	Smartphone	market	and	win	this	area	with	its	great-selling	
devices.	The	company,	Micromax	has	been	occupying	the	second	
position	in	the	top	Smartphone	sellers	in	India	since	last	year	and	is	all	
set	to	make	a	rocking	start	into	the	next	year,	2014.	
		
In	less	than	a	decade	of	existence	in	the	Indian	markets	this	company	
was	able	to	take	the	battle	on	with	the	tech	biggies.	Samsung,	Nokia,	
Apple	and	others	with	tons	of	experience	and	loads	of	smart	gadgets	
have	been	for	a	run	for	their	market	share.		
These	companies	also	introduced	buyback	schemes	on	their	premium	
and	budget	products	this	year.	But	due	to	its	cheaper	products	
Micromax	had	no	worries	as	far	as	its	products	were	concerned.
The	brand	took	on	the	leaders	in	the	category	with	specific	products	
that	addressed	different	customer	needs.	The	company	has	focused	
their	efforts	towards	creating	life-enhancing	mobile	phone	solutions	
and	wireless	technologies	that	cater	to	the	increasingly	evolving	needs	
of	mobile	users	in	India.	Micromax	aims	to	be	a	billion	dollar	company	
with	a	significant	double	digit	market	share	by	2015.
Change	in	Company	Logo	
	
Micromax	unveiled	its	new	punch	logo.	The	new	logo	was	selected	
from	list	of	logos	submitted	by	the	participants	in	creative	hunt	to	
revamp	logo	contest,	in	association	with	Talent	house	India.	The	new	
logo	was	revealed	at	the	Micromax	Asia	Cup	2012,	during	the	India	vs.	
Pakistan	match	on	Sunday,	March	18,	2012.	
	
The	contest	targeted	the	design	community	across	the	virtual	world	
and	students	from	over	150	colleges	and	design	schools.	The	contest	
ran	for	a	span	of	2	months	registered	over	2500	entries	by	more	than	
1500	participants	from	across	the	globe.	Out	of	the	entries	received,	
Eric	Atkins	of	USA	was	announced	as	the	winner	of	the	contest.	
The	winner	of	the	online	contest	was	rewarded	with	a	MacBook	Pro	
and	recognition	on	the	Company’s	website.	The	entire	Micromax	
branding	was	revamped	
	
	
	
	
	
	
	
																																														
	
Old	Logo	 New	Logo
The	Core	Team	
	
	
	
	
Rajesh	Agarwal(Co-Founder	&	Managing	Director)	
	
Rajesh	Agarwal,	Co	Founder,	Micromax	Informatics	is	a	key	force	behind	one	of	
the	largest	mobile	brand	in	India	in	terms	of	volumes.	With	an	enriching	
experience	of	22	years,	Rajesh	has	orchestrated	strategic	accomplishments	that,	
together	with	ground-up	development,	allowed	Micromax	to	assemble	a	portfolio	
amongst	the	top-tier	handset	manufacturers	that	serve	consumers	across	the	
Globe.	
	
Inspired	by	Warren	Buffett,	Rajesh	an	electrical	engineer	encompasses	
from	him	the	rich	virtues	of	will	strength,	determination	and	risk-taking	
ability	and	applies	them	across	all	diversification	and	growth	to	emerge	
as	a	victor.	An	ardent	outdoor	sports	lover,	Rajesh	shows	keen	interest	
in	volley	ball,	cricket	and	table	tennis.	He	is	fond	of	travelling	to	new	
places	and	exploring	different	cultures.	In	his	leisure	he	reads	about	
successful	leaders	and	draws	inspiration	through	their	ideologies.
Rahul	Sharma(Co-Founder	&	Executive	Director)	
	
Mr.	Rahul	Sharma,	Co	Founder,	Micromax	Informatics	Limited,	is	the	
driving	force	behind	Micromax’s	commendable	position	in	the	Indian	
mobile	handset	market.	Leading	the	Product	and	Sales	strategies	in	
Micromax,	Rahul	encompasses	an	enriching	work	experience	of	13	
years.	The	phenomenal	growth	of	Micromax	can	be	attributed	to	the	
dynamic	leadership	of	Mr.	Sharma.	An	unparalleled	increase	in	revenue	
inflow	further	substantiates	the	Midas	touch	that	Rahul	has	brought	to	
the	company	and	an	equally	impressive	growth	of	the	company	
highlights	the	consistency	of	his	leadership	
	
For	the	successful	person	he	is	today,	Rahul	considers	his	father	to	be	
his	true	inspiration	in	life,	his	real	hero.	It	was	his	father	who	instilled	in	
Rahul	a	strong	work	ethic,	honesty,	sincerity	and	humility.	Besides	
being	an	entrepreneur,	Rahul	is	a	sports	enthusiast	with	a	passion	for	
fast	cars	and	Formula	1	racing.
Vikas	Jain	(Co-Founder	&	Business	Director)	
	
Vikas	Jain	is	the	Co-Founder	Micromax	Informatics	Limited.	With	over	
14	years	of	experience	in	international	business	&	planning	and	the	
information	technology	sector,	Vikas	has	played	a	crucial	role	in	
garnering	and	accelerating	the	business	dynamics	of	Micromax.	With	
his	unique	set	of	expertise	in	the	3G	business	dynamics,	coupled	with	a	
great	sense	of	innovative	world	successfully	contributed	in	taking	the	
company	to	newer	markets	and	helping	in	global	expansion.	
	
Vikas	upholds	diligence	and	perceptiveness	in	all	his	endeavors	and	
understands	the	fact	that	Micromax	being	a	homegrown	market	has	an	
edge	over	the	rest	when	it	comes	to	its	international	counterparts	in	
terms	of	the	understanding	of	the	Indian	consumer.	
Prior	to	his	entrepreneurial	journey,	Vikas	was	associated	with	
renowned	companies	like	TELCO,	GE	and	Daewoo.	An	aggressive	
winning	trait	coupled	with	undying	efforts	of	a	like	assumes	to	be	the	
thrust	behind	Micromax’s	step	to	a	successful	pedestal.
Brand	Ambassadors	
	
(Hugh	Jackman)
	
Hollywood	superstar	Hugh	Jackman	has	been	chosen	over	a	Bollywood	
star	as	the	brand	ambassador	of	Indian	mobile	handset	brand	
Micromax.	He	says	he	is	a	"huge	lover"	of	India.	
	
Jackman	is	known	for	films	like	"Les	Miserable’s",	"The	Wolverine"	and	
"Prisoners".	
	
His	association	with	Micromax	will	start	with	its	new	Smartphone	
Canvas	Turbo,	which	will	be	launched	in	India	soon.	
	
	
	
(Akshay	Kumar)	
	
Interestingly,	while	the	Hugh	Jackman	is	being	signed,	we’re	seeing	
parallel	ads	by	Akshay	Kumar	promoting	the	recently	launched	Bolt	A67	
and	Bolt.	
	
These	ads	are	running	in	conjunction	with	his	movie	Boss,	so	that	these	
devices	are	rightly	targeted	at	that	kind	of	audience.	But,	this	is	not	the	
first	time,Micromax	has	roped	Akshay	Kumar	for	its	ads.	Back	in	2010,	
Micromax	launched	a	campaign	with
Akshay	Kumar	to	showcase	not	just	its	products,	but	its	mantra	of	
‘Nothing	like	Anything’.	The	setting	of	the	ad	showed	how	various		
Devices	from	the	company	can	be	helpful	in	any	kind	of	situation.	
	
	
	
	
	
	
	
(Kalki	Koechlin)	
	
The	new	TVC	of	Micromax	Mobiles’	M2	music	handset	featuring	
Koechlin	shows	her	using	her	phone	to	get	together	with	her	boyfriend	
in	a	movie	theatre.	The	ad’s	catch	line	is	"Micromax	M2:	looks	like	a	
music	player,	works	like	a	phone."	Prior	to	this,	Koechlin	has	also	
featured	in	the	Coke	ad	with	Imran	Khan.	
	
Mircromax	Mobiles	already	has	Akshay	Kumar	and	Twinkle	Khanna	as	
its	brand	ambassadors	
	
	
	
(Twinkle	Khanna)	
	
Twinkle	Khanna,	who	had	taken	a	sabbatical	from	the	tinsel	town,	was	
back.	This	time	round,	she	was	seen	in	a	commercial	for	Micromax	Bling	
Mobile.	It	is	the	same	brand	of	cell	phones	endorsed	by	Twinkle's	
hubby	dearest	Akshay	Kumar.
Innovations	
	
–	First	Long	Battery	Life	Phone	with	30	days	battery	
backup	
o	X1i	Marathon	Battery	phone	with	30	days	standby	time	&	17	days	
Talk	time	
	
	
	
	
	
	
–	First	Dual	SIM	Dual	mode	active	Phone	(GSM+CDMA)	
o	Micromax	GC700	is	the	first	GSM	+	CDMA	Mobile	phone
–	First	Gaming	Device	
o	G4	Gamolution	phone	with	motion	sensor	gaming	like	Wi-fi		
	
	 	
	
	
	
–	First	Women’s	Line	of	Devices		
	o	Q55	Bling	phone-	First	women’s	phone	
	
	
	
	
	
–	First	Universal	Remote	Control	Phone	
o	X235	With	Universal	Remote	Control	for	TV,	DVD,	AC	in	your	phone
–	First	phone	with	built-in	blue	tooth	
o	Micromax	X450	Van	Gogh	–	A	stylish	phone	that	integrates	a	
detachable	Bluetooth	headset	in	its	sleek	design	
		
				 	
	
	
	
–	First	Superphone	with	Gesture	Control		
	o	Created	a	new	category	called	‘Superfone’	with	Gesture	Control,	
powered	with	1GHz	dual	core	NVIDIA	Tegra	2	Processor
Recent	Achievements	
	
The	success	of	any	Smartphone	maker	is	a	direct	proportional	to	the	
number	of	brands	it	has	created	for	its	products.	Micromax	is	planning	
to	launch	an	IPO	of	2.15	crore	shares	to	raise	around	Rs	2270	million.	
	
	Micromax,	according	to	IDC,	has	a	4.1	percent	market	share	in	India	
and	is	now	valued	at	over	$1	billion.	M	Financial,	Citigroup,	Edelweiss	
and	Nomura	are	the	book	running	lead	managers	to	the	issue.	
	
	For	the	year	ended	March	2013,	Micromax	had	sales	of	2,400	crore	on	
selling	over	85	lakh	handsets,	with	a	net	profit	of	200	crore,	as	against	
revenue	and	profit	of	350	crore	and	35	crore	respectively	for	the	
previous	year.
Products	
	
	
	
	
																																																																																							
	
	
	
	 																															
							 	 	 	 	 	 	
	 																						
					Mobile																																																Data	Cards																							
																																																																																								
																																																																																				
	
	
	
	
	
	
	
	
	
	
	
	
			Tablet																																																																				LED	TV
Competitors	
	
Micromax	mobile	manufacturer	is	putting	up	some	tough	competition	
for	big	brands	like	Samsung,	Nokia	and	Sony	as	the	latest	numbers	from	
the	International	Data	Corporation	(IDC)	show.	
The	Q2	numbers	for	2013	are	out	and	what	is	noticeable	is	that	
Samsung,	which	in	Q1	of	2013	had	a	market	share	of	32	percent,	is	
facing	some	serious	competition	from	home	grown	vendors	such	as	
Micromax.	Samsung	is	still	number	one	in	the	Indian	smartphone	
market	but	its	share	has	fallen	to	26	percent.	
	Samsung	is	the	biggest	challenger	to	Micromax	with	nearly	22	percent	
market	share.	(the	company	had	19	percent	market	share	in	Q1)	
Micromax	also	shipped	2	million	devices	this	quarter	and	its	Canvas	
range	has	done	well	to	boost	the	company’s	volume	share.
Samsung	
	
Samsung	was	formed	in	1938	by	Lee	Byung-chull	as	a	trading	company	
based	in	Su-dong.	The	small	company	started	as	a	grocery,	trading	
goods	produced	in	and	around	the	city	as	well	as	its	own	noodles.	The	
company	grew	and	soon	expanded	to	Seoul	in	1947	but	left	once	
the	Korean	War	broke	out.	After	the	war,	Lee	expanded	in	to	textiles	
and	built	the	largest	woolen	mill	in	Korea.	
The successful diversification became a growth strategy for Samsung,
which rapidly expanded in to the insurance, securities, and retail
business
	
LAVA	
LAVA	International	Ltd	is	one	of	the	fastest	growing	mobile	handset	
companies	in	India.	Established	in	2009,	Lava	has	emerged	as	a	
dominant	player	in	the	market;	having	consolidated	its	position	
amongst	the	top	3	Indian	brands	in	slightly	more	than	3	years	of	its	
market	presence.	With	"Create	Possibilities"	as	its	guiding	principle,	
LAVA	has	embarked	on	an	ambitious	journey	of	empowering	every	
human	with	quality	innovative	products.	
	
LAVA	has	a	wide	product	portfolio	that	encompasses	tablets,	feature	
phones	and	smart	phones	having	various	models	in	bar	and	touch	form	
factor	at	multiple	price	points	to	suit	all	categories	of	consumers.	
LAVA's	basket	of	brands	includes	ETAB	series	of	tablets,	IRIS	series	of	
Android	based	smartphones,	Discover	series	of	Internet	experience	
touch	phones,	Spark	series	of	premium	bar	phones	and	ARC	&	KKT	
series	of	feature	rich	budget	phones.
Nokia	
	
A	wired	and	wireless	telecommunications	company,	Nokia	India	is	a	
pioneer	of	cellular	network	in	the	country.	It	manufactures	a	wide	
range	of	mobile	devices	and	provides	people	with	experiences	in	music,	
navigation,	video,	television,	imaging,	games	and	business	mobility	
through	these	devices.	It	handles	research	and	development,	network	
infrastructure	businesses	and	company	handsets.	Nokia	has	its	
manufacturing	unit	in	Chennai.	
	
Nokia	Chennai	is	one	of	Nokia’s	biggest	facilities,	it’s	also	big	on	
sustainability.	In	2010	it	received	the	Golden	Peacock	Award	for	its	high	
standards	of	environment	management.	And	it’s	highly	active	in	the	
community	with	projects	ranging	from	a	local	library	programmer	to	
village	regeneration	projects.
Introduction	to	the	Topic	
		Marketing	Strategy	of	Micromax
What	is	Marketing?	
	
The	activities	of	a	company	associated	with	buying	and	selling	a	product	
or	service.	It	includes	advertising,	selling	and	delivering	products	to	
people.	People	who	work	in	marketing	departments	of	companies	try	
to	get	the	attention	of	target	audiences	by	using	slogans,	packaging	
design,	celebrity	endorsements	and	general	media	exposure.	The	4	'Ps'	
of	marketing	are	product,	place,	price	and	promotion.	
	
What	is	Marketing	Strategy?	
	
There	are	many	marketing	strategies.	The	great	thing	about	this	is	that	
there	is	no	one	way	to	achieve	success.	An	organization's	strategy	that	
combines	all	of	its	marketing	goals	into	one	comprehensive	plan.	A	
good	marketing	strategy	should	be	drawn	from	market	research	and	
focus	on	the	right	product	mix	in	order	to	achieve	the	maximum	profit	
potential	and	sustain	the	business.	
	
A	strategy	is	a	long-term	plan	to	achieve	certain	objectives.	A	marketing	
strategy	is	therefore	a	marketing	plan	designed	to	achieve	marketing	
objectives.	For	example,	marketing	objective	may	relate	to	becoming	
the	market	leader	by	delighting	customers.	The	strategic	plan	therefore	
is	the	detailed	planning	involving	marketing	research,	and	then	
developing	a	marketing	mix	to	delight	customers.	Every	organization	
needs	to	have	clear	marketing	objectives,	and	the	major	route	to	
achieving	organizational	goals	will	depend	on	strategy.	It	is	important,	
therefore,	to	be	clear	about	the	difference	between	strategy	and	
tactics.	
	
These	terms	originate	from	military	use	(military	strategy	before	and	
during	a	military	campaign	is	the	general	policy	overview	of	how	to	
defeat	the	enemy).	Developing	a	strategy	involves	establishing	clear	
aims	and	objectives	around	which	the	framework	for	a	policy	is	created.	
Having	established	its	strate	gy,	an	organization	can	then	work	out	its	
day-to-day	tools	and	tactics	to	meet	the	objectives.	Marketing	can	thus	
be	seen	as	the	process	of	developing	and	implementing	a	strategy	to	
plan	and	coordinate	ways	of	identifying,	anticipating	and	satisfying	
consumer	demands,	in	such	a	way	as	to	make	profits.	It	is	this	strategic	
planning	process	that	lies	at	the	heart	of	marketing.
A	formal	approach	to	this	customer-focused	marketing	is	known	
as	SIVA]
	(Solution,	Information,	Value,	Access).	This	system	is	basically	
the	four	Ps	renamed	and	reworded	to	provide	a	customer	focus.	The	
SIVA	Model	provides	a	demand/customer-centric	alternative	to	the	
well-known	4Ps	supply	side	model	(product,	price,	placement,	
promotion)	of	marketing	management.	
	
	
Marketing	Mix	
	
The	Marketing	mix	is	a	set	of	four	decisions	which	need	to	be	taken	
before	launching	any	new	product.	These	variables	are	also	known	as	
the	4	P’s	of	marketing.	These	four	variables	help	the	firm	in	making	
strategic	decisions	necessary	for	the	smooth	running	of	any	
product/organization.		
	
	
4P’s	of	Marketing	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
Product	 →	Solution	
Promotion	 →	Information	
Price	 →	Value	
Place	(Distribution)	 →	Access
1.	Product	
The	first	thing	you	need,	if	you	want	to	start	a	business,	is	a	product.	
Therefore	Product	is	also	the	first	variable	in	the	marketing	mix.	
Product	decisions	are	the	first	decisions	you	need	to	take	before	
making	any	marketing	plan.	A	product	can	be	divided	into	three	parts.	
The	core	product,	the	augmented	product	and	the	tertiary	product.		
	
A	product	can	be	either	a	tangible	good	or	an	intangible	service	that	
fulfills	a	need	or	want	of	consumers.	Whether	you	sell	custom	pallets	
and	wood	products	or	provide	luxury	accommodations,	it’s	imperative	
that	you	have	a	clear	grasp	of	exactly	what	your	product	is	and	what	
makes	it	unique	before	you	can	successfully	market	it.	
	
2.	Price
	
Pricing	of	a	product	depends	on	a	lot	of	different	variables	and	hence	it	
is	constantly	updated.	Major	consideration	in	pricing	is	the	costing	of	
the	product,	the	advertising	and	marketing	expenses,	any	price	
fluctuations	in	the	market,	distribution	costs	etc.	Many	of	these	factors	
can	change	separately.	Thus	the	pricing	has	to	be	such	that	it	can	bear	
the	brunt	of	changes	for	a	certain	period	of	time.	However,	if	all	these	
variables	change,	then	the	pricing	of	a	product	has	to	be	increased	and	
decreased	accordingly.	Along	with	the	above	factors,	there	are	also	
other	things	which	have	to	be	taken	in	consideration	when	deciding	on	
a	pricing	strategy.		
	
Competition	can	be	the	best	example.	Similarly,	pricing	also	affects	
the	targeting	and	positioning	of	a	product.	Pricing	is	used	for	sales	
promotions	in	the	form	of	trade	discounts.	Thus	based	on	these	
factors	there	are	several	pricing	strategies,	one	of	which	is	
implemented	for	the	marketing	mix.
3.	Place	
	
Place	refers	to	the	distribution	channel	of	a	product.	If	a	product	is	a	
consumer	product,	it	needs	to	be	available	as	far	and	wide	as	possible.	
On	the	other	hand,	if	the	product	is	a	Premium	consumer	product,	it	will	
be	available	only	in	select	stores.	Similarly,	if	the	product	is	a	business	
product,	you	need	a	team	who	interacts	with	businesses	and	makes	the	
product	available	to	them.	Thus	the	place	where	the	product	is	
distributed	depends	on	the	product	and	pricing	decisions,	as	well	as	any	
STP	decisions	taken	by	a	firm.	
				
Distribution	has	a	huge	affect	on	the	profitability	of	a	product.	Consider	
a	FMCG	company	which	has	national	distribution	for	its	product.	An	
increase	in	petrol	rates	by	10	Rs	will	in	fact	bring	about	drastic	changes	
in	the	profitability	of	the	company.	Thus	supply	chain	and	logistics	
decisions	are	considered	as	very	important	costing	decisions	of	the	
firm.	The	firm	needs	to	have	a	full	proof	logistics	and	supply	chain	plan	
for	its	distribution.	
	
4.	Promotion	
	
Promotions	decides	the	segmentation	targeting	and	positioning	of	the	
product.	The	right	kind	of	promotions	affects	all	the	other	three	
variables	–	The	product,	price	and	place.	If	the	promotions	are	
effective,	you	might	have	to	increase	distribution	points,	you	might	get	
to	increase	the	price	because	of	the	rising	brand	equity	of	the	product,	
and	the	profitability	might	support	you	in	launching	even	more	
products.	However,	the	budget	required	for	extensive	promotions	is	
also	high.	Promotions	are	considered	as	marketing	expenses	and	the	
same	needs	to	be	taken	in	consideration	while	deciding	the	costing	of	
the	product.	
	
Promotion	looks	at	the	many	ways	marketing	agencies	disseminate	
relevant	product	information	to	consumers	and	differentiate	a	
particular	product	or	service.	Promotion	includes	elements	like:	
advertising,	public	relations,	social	media	marketing,	email	marketing,	
search	engine	marketing,	video	marketing	and	more.	Each	touch	point	
must	be	supported	by	a	well	positioned	brand	to	truly	maximize	return	
on	investment.
Strategic	Discipline	
	
Marketing	is	now	accepted	as	a	strategic	discipline	or	general	
management	function	and	in	this	respect	must	care	for	the	health	of	a	
business	in	the	future	-	especially	against	competitive	influences.	This	is	
because	it	is	increasingly	realized	that	although	making	a	profit	is	
important,	an	organization	should	also	develop	its	market	share	and	
search	for	brand	leadership	as	well.	So	the	marketer	must	monitor	the	
profitability	of	the	business	and	attempt	to	anticipate	the	likely	trends.		
Successful	marketers	must	therefore	be	concerned	with	every	aspect	of	
their	business,	including	future	project	and	other	areas	of	their	
industry.	Successful	companies	plan	five	or	ten	years	and	more	in	
advance	and	often	know	as	much	about	their	competition	as	they	know	
about	themselves.	Marketing	is	not	just	a	series	of	business-related	
functions,	but	more	wide-reaching	than	this.	It	is	a	business	philosophy	
designed	to	develop	an	attitude	of	mind	which	should	be	shared	by	
everyone	in	an	organization	and	is	often	enhanced	by	both	frequent	
and	open	communication.	Developing	such	an	attitude	of	mind	reduces	
the	likelihood	of	crisis	and	contributes	to	the	development	of	the	
overall	future	of	an	enterprise	at	both	strategic	and	tactical	levels.	
	
At	the	heart	of	marketing	lies	the	degree	to	which	an	organization	
becomes	marketing-orientated.	The	more	committed	a	company	is	to	
its	marketing	activities,		the	more	able	it	will	be	to	pursue	its	corporate	
objectives	and	develop	and	retain	customers.	Every	business	in	
existence	relies	upon	its	customers	for	survival,	and	those	who	best		
meet	customer	needs	will	always	survive	a	period	of	change.	
	
The	marketing	function	is	therefore	an	essential	ingredient	of	corporate	
strategy,	and	this	marketing	focus	should	be	communicated	through	
marketing	planning	into	all	aspects	of	business	activity.
Principles	of	Marketing	Strategy		
	
1.	Clarify	Business	Objectives	
2.	Use	Innovation	Teams	to	Identify	
3.	Decouple	Strategy	and	Innovation	
4.	Build	Open	Assets	in	the	Marketplace
1.	Clarify	Business	Objectives	
	
There’s	so	much	going	on	in	the	marketing	arena	today,	everybody	is	
struggling	to	keep	up.	At	the	same	time,	every	marketing	professional	
feels	pressure	to	be	“progressive”	and	actively	integrate	emerging	
media	into	their	marketing	program.	However,	the	mark	of	a	good	
marketing	strategy	is	not	how	many	gadgets	and	neologisms	are	
crammed	into	it,	but	how	effectively	it	achieves	worthy	goals.		
	
Therefore,	how	you	define	your	intent	will	have	a	profound	impact	on	
whether	you	succeed	or	fail.	Unfortunately,	there	is	a	tendency	for	
marketers	to	try	to	create	a	“one	size	fits	all”	approach	for	a	portfolio	of	
brands	or,	alternatively,	to	want	to	create	complicated	models	to	
formulate	marketing	objectives	
	
Some	brands	are	not	widely	known,	others	are	have	trouble	converting	
awareness	to	sales	and	still	others	need	to	encourage	consumer	
advocacy.
2.	Use	Innovation	Teams	to	Identify	Emerging	
Opportunities	
	
Marketing	executives	are	busy	people.		They	need	to	actively	monitor	
the	marketplace,	identify	business	opportunities,	collaborate	with	
product	people	and	run	promotional	campaigns.		It	is	unreasonable	to	
expect	them	to	keep	up	with	the	vast	array	of	emerging	technology	and	
tactics,	especially	since	most	of	it	won’t	pan	out	anyway.	
Therefore,	it	is	essential	to	have	a	team	dedicated	to	identifying	
emerging	opportunities,	meeting	with	start-ups	and	running	test-and-
learn	programs	to	evaluate	their	true	potential.		Of	course,	most	of	
these	will	fail,	but	the	few	winners	will	more	than	make	up	for	the	
losers.	
Once	an	emerging	opportunity	has	performed	successfully	in	a	pilot	
program,	it	can	then	be	scaled	up	and	become	integrated	into	the	
normal	strategic	process	as	a	viable	tactic	to	achieve	an	awareness,	
sales	or	advocacy	objective.
3.	Decouple	Strategy	and	Innovation	
	
Unfortunately,	in	many	organizations,	strategy	and	innovation	are	often	
grouped	together	because	they	are	both	perceived	as	things	that	
“smart	people”	do.		Consequently,	when	firms	approach	innovation,	
they	tend	to	put	their	best	people	on	it,	those	who	have	shown	a	knack	
for	getting	results.	
That’s	why,	all	too	often,	innovation	teams	are	populated	by	senior	
executives.		Because	innovation	is	considered	crucial	to	the	future	of	
the	enterprise	(and	also	due	to	the	institutional	clout	of	the	senior	
executives)	they	also	tend	to	have	ample	resources	at	their	disposal.	
	They	are	set	up	to	succeed.		Failure,	all	too	often,	isn’t	an	option.	
However,	strategy	is	fundamentally	different	from	innovation.		As	
noted	above,	a	good	strategy	is	one	that	achieves	specific	objectives.	
	The	truth	is	that	innovation	is	a	messy	business.	So	failure	must	be	an	
option,	which	is	why	technologically	focused	venture	capital	firms	
expect	the	vast	majority	of	their	investments	to	fail
4.	Build	Open	Assets	in	the	Marketplace	
The	primary	focus	of	marketing	promotion	used	to	be	to	create	
compelling	advertising	campaigns	that	would	get	the	consumer’s	
attention	and	drive	awareness.		Once	potential	customers	were	aware	
of	the	product,	direct	sales	and	retail	promotions	could	then	close	the	
deal.	
	
Today,	effective	promotional	campaigns	are	less	likely	to	lead	to	a	sale	
and	more	likely	to	result	in	an	Internet	search,	where	consumers’	
behavior	can	be	tracked	and	then	retargeted	by	competitors.	Simply	
building	awareness	and	walking	away	is	more	likely	to	enrich	your	
competition	than	yourself.
Marketing	Strategies	By	Micromax	
	
	
1.	Newer,	cheaper	and	better	products	
The	Company’s	first	bet	was	on	feature	loaded	feature	phones.	The	aim	
was	Nokia	phones	that	were	the	best	selling	phones	in	India	during	
2008-2011.This	was	the	time	when	Samsung	was	introducing	
Smartphone’s	that	were	priced	at	premium	price	points.	
	One	of	the	earliest	phones	Micromax	introduced	was	X1i	that	
promised	30	days	battery	backup.	After	this	it	introduced	the	first	dual-
sim	dual-standby	phone,	the	X600	Gravity.	Then	there	was	a	phone	for	
gamers,	a	phone	with	built-in	Bluetooth	and	the	journey	took	to	new	
heights	by	the	year	2012.	
	Within	years	the	company	became	the	largest	Indian	domestic	mobile	
handsets	company.	On	March	31,	2010,	the	company	registered	a	
market	share	of	6.24	per	cent	for	the	quarter,	this	was	0.59	per	cent	in	
September	2008.	This	was	19.7	percent	(smartphones)	in	2013	
	
	
2.	Leave	no	segment	
	
In	a	market	where	there	were	almost	no	gadgets	aimed	at	ladies,	the	
company	took	the	courage	to	introduce	a	phone	aimed	at	ladies	only.	
	
The	company	launched	Q55	and	A55	in	its	Bling	series	specially	for	
women,	without	the	fear	of	being	branded	as	sexiest.	In	which	Twinkle	
Khanna	appeared.	These	two	Smartphone’s	were	studded	with	
Swarovski	crystals	and	enjoyed	very	good	response	in	the	market
3.	Competitive	
	
The	company	knew	very	well	that	it	will	be	difficult	for	it	to	make	a	
mark	in	the	urban	market.	It	aimed	at	the	rural	and	semi-urban	areas.	
“Our	approach	was	to	first	attack	the	rural	markets,	and	then	come	to	
the	towns”	said	Rahul	Sharma	in	an	interview	to	Business	Standard.	
	
The	strategy	was	a	success.	When	Samsung	was	releasing	products	
at	Rs.	10000,	Micromax	was	ready	with	a	Rs.2000/	Rs.	3000	product.	
After	Nokia	silently	made	way	out	of	the	Smartphone	battle	Micromax	
geared	with	a	focus	on	the	urban	markets.	
	
	
4.	Brand	building	
	
Brand	building	was	one	of	the	major	tasks	it	had	in	hand.	It	went	with	
Akshay	Kumar,	the	popular	‘khiladi’	of	the	Bollywood	who	has	a	huge	
fan	following	in	the	rural	and	sub-urban	areas.		It	promoted	its	image	as	
an	innovator	and	pioneer	in	bringing	amazing	‘nothing-like--anything’	
phones	to	Indian	market.	
	
In	2012	it	went	for	an	International	look.	It	started	with	TVCs	that	
featured	out-of-India	landscapes	and	users.	By	the	end	of	the	year	it	
signed	Hugh	Jackman	as	its	brand	Ambassador	for	Canvas	phones.	The	
first	phone	launched	with	the	Wolverine	star	was	the	Canvas	Turbo.	
5.		Low-cost	premium	products	
	
It	was	selling	feature	phones	and	was	a	known	brand	in	Smartphone	
segment	also.	It	was	time	for	the	company	to	take	its	bigger	challenge.	
In	year	2011	it	shook	up	its	Chinese	partners	for	better	phones	that	it	
can	call	its	flagships.		It	named	them	Canvas,	and	introduces	more	than	
a	dozen	of	new	entries	into	the	year	throughout	2013.
6.	Grabbing	the	Market	
	
The	Company	needed	to	find	a	suitable	peg	to	shake	the	Indian	urban	
market	while	also	gaining	on	sales	figures.	With	Samsung	as	the	only	
company	selling	5-inch	Galaxy	S3	(4.8-inch)	and	a	bigger	Note	(5.3-inch)	
in	India	at	premium	prices,	Micromax	zeroed-in	on	the	5-inch	segment.	
The	target	it	laid	for	itself	was	making	a	5-inch	device	affordable	to	
everyone	who	wants	one.	
	After	the	success	of	Canvas	A110	in	2012,	in	January	2013	it	launched	
Canvas	HD,	followed	by	a	series	of	Canvas	phones	in	the	price	range	
of	Rs.	6500	to	Rs.	20000.	While	Canvas	HD	got	a	720	x	1280	pixels	
display	resolution	to	the	market,	the	Canvas	Viva	was	an	affordable	5-
incher.	
	
	
7.	Product	Transformation	
In	mid	of	2013	it	progressed	a	bit	with	software.	Its	phone	usually	ran	
stock	Android.	But	with	the	Canvas	4	A240,	it	not	only	went	for	a	metal	
mid-body	but	also	slight	change	in	the	software	to	bring	premium	
features	to	the	phone.	No	doubt	it	went	premium	in	the	Canvas	range.	
With	the	Canvas	Turbo	it	continued	to	cater	to	this	premium	segment.		
	
	
	
8.	Customization	
The	Company	have	realized	that	in	the	next	year	there	will	be	cheaper	
phones	that	will	move	from	4-core	processors	to	8-core	powerhouses.	
It	is	the	first	domestic	company	that	was	rumored	to	launch	an	octa-
core	phone	in	the	market	next	year.
9.	New	products	
	
Nokia	is	back	in	smartphone	market	with	low	cost	Lumia,	attractive	
buyback	schemes	and	Asha	phones.	It	is	the	only	phone	in	Indian	
market	with	the	Windows	OS	(leaving	Samsung	Omnia	performing	good	
in	sales)	Microsoft	and	Nokia	has	already	entered	into	a	partnership	
and	Nokia	will	go	aggressive	on	5-inch	segment	in	2014.	
	
Keeping	this	in	view	Micromax	has	already	revealed	that	it	will	bring	a	
Windows	OS	phone	this	year	and	a	4G	capable	phone	in	2014	for	the	
Indian	market.
Benefits	of	Marketing	Strategies	
	
Saves	time	and	money	
Time	and	money	are	important	primary	factors	of	success	in	the	
business	industry.	As	you	will	see	below,	a	marketing	strategy	helps	
owners	to	define	a	brand	so	that	they	don’t	spend	loads	of	productivity	
time	marketing	a	product	to	the	wrong	people.	A	marketing	plan	
provides	a	blue	print	for	business	owners	to	follow	with	hopes	to	bring	
in	more	money	than	they	put	out.	
	
	
Provides	a	plan	
	
Marketing	plan	acts	as	a	guide	as	the	business	progresses,	so	owners	
can	see	where	their	time	and	money	is	going.	It	provides	a	look	into	the	
future	goals	of	the	company,	and	gives	step-by-step	directions	on	how	
to	achieve	those	goals.	
Defines	the	brand
This	is	a	very	important	element	of	the	marketing	plan	because	without	
it,	a	business	wouldn’t	last	long.	They	would	be	exhausted.	Defining	a	
brand	means	knowing	what	you	are	selling,	and	to	whom	you’re	selling	
it	to.	In	other	words,	you	must	also	define	your	audience.	Without	
knowing	who	to	market	to,	business	owners	can	lose	valuable	time.	
Marketing	strategies	help	with	issues	such	as	these,	and	plans	out	these	
things.
Market	Methodology
Need	For	Study	
	
The	basic	idea	of	taking	up	this	study	is	to	analyze	the	market	share	of	
Micromax	Products	in	New	Delhi.	At	the	same	time,	an	attempt	was	
made	to	understand	the	Brand	image	of	micromax	in	New	Delhi.	
	
Primary	Objective	
	
The	primary	objective	of	the	study	is	to	analyze	the	market	share	and	
understand	the	Brand	image	of	Micromax	Mobile	
	
Secondary	Objective	
	
• To	find	out	the	market	share
• To Know the brand image
• To find out which is the largest selling mobile
	
Research	Methodology	
	
The	essential	part	of	any	report	in	research	methodology.	The	field	
study	was	conducted	to	analyze	the	market	share	and	understand	the	
brand	image	of	Micromax.	
	
Sample	Size	
• The	sample	size	was	30	respondents	taken	
	
Field	Work	&	Data	Collection	
In	the	data	collected	phase,	I	tried	to	cover	maximum	area	and	the	
consumer	of	Model	Town	&	Pitampura(New	Delhi)	
	
Collection	of	Data	
Data	used	in	this	report	is	mainly	primary	data,	which	are	collected	first	
hand	by	survey	in	the	field.	In	some	areas	secondary	data	may	also	be	
taken	into	consideration.
Collection	of	Primary	Data	
It	would	be	in	the	form	of	questionnaire	survey	which	will	reveal	the	
consumer	perception	about	the	company	and	the	products.	
	
Collection	of	Secondary	Data			
It	would	be	collected	from	Case	Studies,	Newspaper	and	Search	Engines	
(Google,Yahoo).
Data	Interpretation	&	Analysis	
	
	
1.	Gender?	
									
	
Interpretation		
From	the	above	table	it	can	be	observed	that	60%	males	and	40%	
females	have	been	taken	in	the	survey	
	
	
	
	
	
	
60%
40%
Male Female
2.	Age?	
	
	
Interpretation	
From	the	above	table	it	can	be	observed	that	the	age	respondent	which	
is	Less	than	18(7%),	18-22(36%),	22-26(30%),	26-30(17%),	More	than	
30(10%)	
	
	
	
	
	
	
	
	
7%
36%
30%
17%
10%
Less	Than	18 18-22 22-26 26-30 More	Than	30
3.Occupation?	
	
	
		
Interpretation	 	
From	the	above	table,	it	can	be	observed	that	the	occupation	of	the	
respondent	are	college	students	(46%),	Businessman	(17%),	Service	
(20%),	others	(17%)	
	
	
	
	
	
	
	
	
46%
17%
20%
17%
College	Student Busines	Man Service Others
4.Do	you	have	any	of	the	following	products	
manufactured	by	Micromax?	
	
	
Interpretation	
From	the	above	table	it	can	be	observed	that	the	respondents	use	
Micromax-Mobile	(57%),	Tablet(33%),	TV(3%),	Data	Card(7%)	
	
	
	
	
	
	
	
	
	
57%
33%
3%
7%
Mobile Tablet TV Data	Card
5. Which mobile phone you are using?
Interpretation
From	the	above	table	it	can	be	observed	that	the	respondents	use	
Micromax	mobile	more	than	other	consumer.	Nokia(10%),	
Samsung(23%),	Micromax(57%),	iPhone(7%),	Blackberry(3%).	
	
	
	
	
10%
23%
57%
7%
3%
Nokia Samsung Micromax iPhone Blackberry
6.	How	long	do	you	use	your	mobile	phone?	
	
Interpretation
From	the	above	table	it	can	be	observed	that	the	respondents	are	
using	mobile	phone.	Less	than	one	year	(70%),	1-2years	(20%),	2-
4years	(7%),	above	4	years	(3%)		
	
70%
20%
7%
3%
Less	Than	1	Year 1-2	Year 2-4	Year Above	4	Year
7.		What	is	the	image	of	Micromax	in	your	mind?	
	
	
Interpretation		
From	the	table	it	can	be	observed	that	the	respondent	consider	
Micromax	as	a	Economical	(80%),	Durable(7%),	Safe	Product(13%)	
	
	
	
	
	
	
	
	
	
80%
7%
13%
Economical Durable Safe	Product
8.	Where	do	you	often	see	Micromax	advertisement?	
	
	
	
Interpretation	
	From	the	above	table,	it	can	observed	Micromax	TV	advertisements	
affects	the	respondents	more.	TV(60%),	Newspaper(15%),	Online(20%),	
Radio(5%)	
	
	
	
	
	
	
	
	
	
	
60%
15%
20%
5%
TV Newspaper Online Radio
9.	Do	you	think	Micromax	can	be	market	leader?	
	
	
	
Interpretation	
From	the	above	table	it	can	be	observed	that	87%	respondent	believe	
that	Micromax	can	be	a	market	leader	but	13	%	think	it	cannot	be	a	
market	leader.	
	
	
	
	
	
	
	
	
	
87%
13%
Yes No
10.		Are	you	satisfied	with	Micromax?	
	
	
	
Interpretation	
From	the	above	table	it	cTan	be	observed	that	the	respondent	are	
satisfied	with	the	Micromax	products.	77%	are	satisfied	and	23	%	are	
not	satisfied.		
	
	
	
	
	
	
	
	
77%
23%
Yes No
SWOT	ANALYSIS	OF	MICROMAX	
	
	
	
	
	
	
	
	
	 	
	 	
	
	
Strengths	
	
Micromax	 is	 No.1	 in	 terms	 of	 market	 share	 in	 terms	 of	 mobiles,	 it	
captured	 Samsung	 market	 share	 by	 superior	 innovation	 in	 Smart	
Phones’	
Micromax	is	financially	strong	and	stable	company.	The	production	
process	and	process	of	inventory	management	are	consistent	with	
industrial	standards.	
The	brand	value	increased	by	80%	in	last	three	years	
The	Company	enjoys	wide	range	of	product	portfolio	which	includes	
Mobiles,	Tablets,	Television,	Data	Card	and	other	accessories.		
Micromax	holds	significant	market	share	in	most	of	the	product	
categories.	
Micromax	is	best	in	terms	of	technology.	It	was	first	to	introduce	dual-
sim	mobile	phone,	first	motion	sensor	phone,	first	universal	remote	
phone.	
Micromax	took	advantage	of	growing	economy	of	Asian	market	by	
setting	up	manufacturing	plant	in	India	there	by	reducing	logistics	and	
supply	chain
Weakness	
Micromax	needs	improvement	in	defining	the	vision,	mission	and	
strategic	corporate	objective.Marketing	management	needs	
improvement	in	all	the	facts	of	marketing	
	
HRM	also	needs	improvement	in	all	the	facts	of	human	resource	
management		
	
Chinese	products	focus	on	economies	of	scale	and	dump	into	Indian	
market	for	lesser	cost	
	
Online	stores	which	sell	a	wide	range	of	products	are	giving	better	
deals	as	they	don’t	incur	cost	in	distribution	channel.	
	
Opportunity	
	
• Micromax	is	reasonable	equipped	to	take	care	of	technological	
changes	
	
• Micromax	is	maintaining		good	international	relationship	with	
countries	and	local	
	
• Micromax	has	future	plans	for	customized	phones	in	the	Indian	
market.	
	
• The	population	is	growing	so	as	the	demand	for	mobile	phone	
demand	is	also	growing.	
	
• The	financial	position	is	strong	and	there	is	a	scope	of		entering	
into	unrelated	diversification
Threats		
• Regulatory issues and safeguarding of property rights was main threats in
legislation
• The competitor like Nokia are focused only in one segment
• Threats from Chinese Products
• Retail chain like Bigbazar sell consumer electronics in low cost strategy
which is procured in bulks from foreign market.
QUSENTIONNAIRE	
Study	of	mobile	market	for	Micromax	Informatics	with	special	
reference	to	New	Delhi.	
	
NAME:	______________________		
	
	
1.	Gender	
	
				Male	
					
				Female	
	
	
2.	Your	Age	
	
				Less	than	18	
	
					18-22	
	
					22-26	
	
					26-30	
	
					More	than	30	
	
	
3.		Occupation	
	
						College	
	
						Business	
	
						Service	
	
						Others
4.	Do	you	have	any	of	the	following	products	manufactured	by	
Micromax?	
	
Mobile	
	
Tablet	
	
Television	
	
Data	Card	
	
	
5.	Which	mobile	phone	you	are	using?	
	
Nokia	
	
Samsung	
	
Micromax	
	
iPhone	
	
Blackberry	
	
	
6.	How	long	do	you	use	your	mobile	phone?	
	
Less	than	1	year	
	
1-2	Year	
	
2-4	Year	
	
More	than	4	Year
7.		What	is	the	image	of	Micromax	in	your	mind?	
	
Economical	
	
Safe	Product	
	
Durable	
	
	
8.	Where	do	you	often	see	Micromax	advertisement?	
	
TV	
	
Newspaper	
	
Online	
	
Radio	
	
	
9.	Do	you	think	Micromax	can	be	market	leader?	
	
Yes	
	
NO	
	
	
10.	Are	you	satisfied	with	Micromax?	
	
Yes	
	
No
Bibliography	
	
1.			www.wikipedia.com	
2.			www.micromax.com	
3.		www.studymode.com	
4.		www.forbes.com	
5.		www.google.com	
6.			www.yahoo.com
Bibliography
Annexure

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