This document discusses the importance of building a database of contacts for marketing purposes. It notes that while organic development of a database is best, purchasing contacts may be necessary if an aggressive marketing strategy requires an immediate database. The document advises segmenting the database to send tailored messages to existing customers versus prospects. It also emphasizes the importance of focusing communication on the top 20% of customers who generate 80% of sales according to the Pareto principle. Contact information is provided to set up an appointment to develop database strategies.