PM Society NHS Partnerships Group




   Mark Wilkinson - Director Life Sciences Innovation, Interim
   Chief Officer (Darlington CCG), Interim Managing Director
       (Durham Dales Easington and Sedgefield CCG)



18 April 2012
Innovation and Collaboration

       • Look out not up.
  1

       • Local business to
  2      business relationship.

       • „Next steps‟ we can take.
  3
(NHS) Language matters
The old paradigm?

                       Product
                    development -
                       Industry




                                    Value
      Implementation
                                assessment –
      – clinicians and
        NHS bodies               HTA bodies
                                and regulators
Evidence shows us we innovate together

 Skills for innovation        Organisational factors
 1st Creativity               1st Attract and retain qualified
 2nd Ability to collaborate       people
                              2nd R&D investment
                              3rd Customer communication
                              4th Strong supplier relationships


Innovation requires
collaboration and strong
connections to customers /
suppliers
The emerging paradigm?



                   Product
                 development




                            Value
       Implementation
                         assessment
Innovation and collaboration



  1    • Look out not up.
Product development


   Pharma industry led initiative
   using Tapestry Networks

   European Healthcare
   Innovation Leadership Network

   Clinician led value frameworks
   for conditions

www.tapestrynetworks.com/progress/health
care-innovation-case-study.cfm
NHS quality improvement system


   Domain 1         Domain 2             Domain 3              Domain 4             Domain 5
  Preventing        Enhancing        Helping people to       Ensuring that     Treating and caring
  people from      quality of Life     recover from          people have a     for people in a safe
     dying          for people         episodes of ill          positive        environment and
                    with long-       health or following     experience of       protecting them
 prematurely
                       term                injury                care            from avoidable
                    conditions                                                        harm.



                              NICE Quality standards
                  (Building a library of approx 150 over 5 years)




                                                      Provider payment mechanisms
  Commissioning         Commissioning
    Outcomes              Guidance                           Standard
                                                    Tariff                   CQUIN       QOF
   Framework                                                 Contract
Innovation Health and Wealth


   Reducing        Creating a
    variation      system for     Incentives and
 strengthening     innovation       investment
  compliance         delivery


                 Developing our    High impact
 Procurement
                    people         innovations
Mike Farrar

“I‟m a big fan … principle of clinical
commissioning … GPs will micro commission
very well, improving individual pathways, and
challenging referrals, can they convert small
pockets of gain into „right-sizing‟ of the
providers? … So the challenge for the CCGs
is: can they federate to achieve strategic
change? Will they be able to work
collaboratively with the NHS Commissioning
Board?”
Drug Reps soften sales pitch –
will they still buy the cream cakes?




  nhsmanagers.net
Building Trust:     Contact
‘The 5 Cs’


    Collaboration                  Clarity




       Confidence             Communication
Eight industry case studies
Industry concerns:

• Local restrictions at odds with NICE appraisal or
  guidance,

• Local burdensome administration being introduced
  with the aim of reducing uptake,

• Local reinterpretation of MHRA / NICE appraisal or
  guidance.
Observations

Little evidence of local discussion on the
issues.

Lack of information on the uptake of NICE
reviewed medicines.

Through discussion we shared and improved
our knowledge.
Describing a
Business to
                       Trust,
Business            co-working,
Relationship       shared vision,
                     integrity

              Shared value exchange,
          Understand strategy, Contact
         at all levels across all functions,

       Understand needs, do what you say,
       solve my problems, access, personal
                     contact
Innovation and collaboration


        • Look out not up.
   1

        • Local business to
   2      business relationship.
How it’s happening




  Products        Close        Skills
and services   connections   exchange
St Helens PBC and GSK
  Higher prevalence / 9% fall in
  admissions



  Higher patient satisfaction



  Higher NICE compliance with less GP
  variation
Promoting collaboration


• Promoting examples: NHS
  Networks / Wellards

• Avoiding naïve
  transplantationism

• Wider than joint working

• Risk shares and value based
  pricing
Ten priorities for commissioners

•     Medication reviews so prescribing standards are met.
•     Decision-support tools support best practice
•     Clinicians providing educational info.
•     Pharmacy technicians support practices
•     Safe transfer of patient medication information at
      admission and discharge
•     Benchmarked information on prescribing performance

www.kingsfund.org.uk
Innovation and collaboration

        • Look out not up.
  1

        • Local business to
  2       business relationship.

        • „Next steps‟ we can take.
  3


   mark.wilkinson@northwest.nhs.uk

PM Society NHS Partnerships Interest Group - Mark Wilkinson: Improving Patient Outcomes Through Innovation and Collaboration

  • 1.
    PM Society NHSPartnerships Group Mark Wilkinson - Director Life Sciences Innovation, Interim Chief Officer (Darlington CCG), Interim Managing Director (Durham Dales Easington and Sedgefield CCG) 18 April 2012
  • 2.
    Innovation and Collaboration • Look out not up. 1 • Local business to 2 business relationship. • „Next steps‟ we can take. 3
  • 3.
  • 4.
    The old paradigm? Product development - Industry Value Implementation assessment – – clinicians and NHS bodies HTA bodies and regulators
  • 5.
    Evidence shows uswe innovate together Skills for innovation Organisational factors 1st Creativity 1st Attract and retain qualified 2nd Ability to collaborate people 2nd R&D investment 3rd Customer communication 4th Strong supplier relationships Innovation requires collaboration and strong connections to customers / suppliers
  • 6.
    The emerging paradigm? Product development Value Implementation assessment
  • 7.
    Innovation and collaboration 1 • Look out not up.
  • 8.
    Product development Pharma industry led initiative using Tapestry Networks European Healthcare Innovation Leadership Network Clinician led value frameworks for conditions www.tapestrynetworks.com/progress/health care-innovation-case-study.cfm
  • 9.
    NHS quality improvementsystem Domain 1 Domain 2 Domain 3 Domain 4 Domain 5 Preventing Enhancing Helping people to Ensuring that Treating and caring people from quality of Life recover from people have a for people in a safe dying for people episodes of ill positive environment and with long- health or following experience of protecting them prematurely term injury care from avoidable conditions harm. NICE Quality standards (Building a library of approx 150 over 5 years) Provider payment mechanisms Commissioning Commissioning Outcomes Guidance Standard Tariff CQUIN QOF Framework Contract
  • 10.
    Innovation Health andWealth Reducing Creating a variation system for Incentives and strengthening innovation investment compliance delivery Developing our High impact Procurement people innovations
  • 11.
    Mike Farrar “I‟m abig fan … principle of clinical commissioning … GPs will micro commission very well, improving individual pathways, and challenging referrals, can they convert small pockets of gain into „right-sizing‟ of the providers? … So the challenge for the CCGs is: can they federate to achieve strategic change? Will they be able to work collaboratively with the NHS Commissioning Board?”
  • 12.
    Drug Reps softensales pitch – will they still buy the cream cakes? nhsmanagers.net
  • 13.
    Building Trust: Contact ‘The 5 Cs’ Collaboration Clarity Confidence Communication
  • 14.
    Eight industry casestudies Industry concerns: • Local restrictions at odds with NICE appraisal or guidance, • Local burdensome administration being introduced with the aim of reducing uptake, • Local reinterpretation of MHRA / NICE appraisal or guidance.
  • 15.
    Observations Little evidence oflocal discussion on the issues. Lack of information on the uptake of NICE reviewed medicines. Through discussion we shared and improved our knowledge.
  • 16.
    Describing a Business to Trust, Business co-working, Relationship shared vision, integrity Shared value exchange, Understand strategy, Contact at all levels across all functions, Understand needs, do what you say, solve my problems, access, personal contact
  • 17.
    Innovation and collaboration • Look out not up. 1 • Local business to 2 business relationship.
  • 18.
    How it’s happening Products Close Skills and services connections exchange
  • 19.
    St Helens PBCand GSK Higher prevalence / 9% fall in admissions Higher patient satisfaction Higher NICE compliance with less GP variation
  • 20.
    Promoting collaboration • Promotingexamples: NHS Networks / Wellards • Avoiding naïve transplantationism • Wider than joint working • Risk shares and value based pricing
  • 21.
    Ten priorities forcommissioners • Medication reviews so prescribing standards are met. • Decision-support tools support best practice • Clinicians providing educational info. • Pharmacy technicians support practices • Safe transfer of patient medication information at admission and discharge • Benchmarked information on prescribing performance www.kingsfund.org.uk
  • 22.
    Innovation and collaboration • Look out not up. 1 • Local business to 2 business relationship. • „Next steps‟ we can take. 3 mark.wilkinson@northwest.nhs.uk