1. Mark Ayers
505 Harward Court
Edmond, Oklahoma 73013
(405) 496-4883 Oksailor@cox.net
Objective
Overall goal is to secure a position that will allow me to utilize my skills to support company sales
and/or purchasing. I am a highly detailed and creative problem-solver with excellent process, root
cause analysis, and technical skills. I work well with a variety of people and have excellent follow up
skills.
Role Experience
Industrial Sales Customer Service Representative; Purchasing and Inventory Management; Database
Management; Job Cost Tracking; Pricing Management; Supply Chain Management; Payroll, etc.
Employment History
Automotive Service Writer (2016 – Present)
Christian Brothers Automotive, Yukon, Oklahoma
 Developed service repair estimates by costing materials, supplies, and labor.
 Sourced and purchased automotive parts for service jobs.
 Coordinated service repair jobs with technicians.
 Maintained customer rapport by explaining service repair estimates and addressing concerns.
 Calculated and processed customer payments.
 Took test drives with customers.
 Managed all aspects of front office.
 Generated detailed reports.
 Maintained automotive records.
Purchasing Agent (2015 - 2016)
Brewer Carpet, Oklahoma City, Oklahoma
 Placed material orders for all inventory for 20 locations in 5 states.
 Checked on back orders daily and informed sales personnel.
 Coordinated with warehouse to ensure that materials were ready prior to installation dates.
 Streamlined purchasing processes.
 Generated detailed reports.
 Used RMFS software system to purchase flooring products.
Purchasing Coordinator (2013 – 2014)
Epworth Villa, Oklahoma City, Oklahoma
 Purchased inventory for entire residential and assisted living facility.
 Reorganized warehouse and maintained inventory levels.
 Negotiated new terms and contracts with all facility vendors.
 Setup new vendor-specific bar coding system.
 Maintained superior level of accuracy while creating and verifying POs, including product
costing, shipping instructions, etc.
 Responsible for resident billing and collections.

2. Customer Service Representative/Inside Sales (2010 - 2013)
DXP Enterprises Inc., Oklahoma City, Oklahoma
 Sourced products, negotiated pricing, and placed orders for industrial products.
 Generated purchase orders and expedited backorders.
 Worked with customers regarding “special” tooling.
 Processed inventory stocking requests for new items.
 Triaged customer concerns and problematic orders.
 Provided purchasing support for integrated solutions worksites.
Customer Service Representative/Inside Sales (2008 – 2009)
Buyer, Database/Pricing Manager (2000 – 2006)
Duncan Industrial Solutions, Oklahoma City, Oklahoma
 Sourced products, negotiated pricing, and placed orders for industrial products.
 Managed inventory database with 1.75 million stock and non-stock items.
 Generated purchase orders and expedited backorders.
 Provided detailed reporting.
 Worked onsite at General Motors handling repairable assets, including electrical components
and fabricated products.
 Managed electronic purchasing transactions (EDI).
 Responsible for maintaining Duncan’s distributor pricing service.
Additional Employment
Purchasing Coordinator (2006 – 2008)
The Fountains at Canterbury, Oklahoma City, Oklahoma
Supply Manager/Accounting Clerk (1997 – 2000)
Select Specialty Hospital, Oklahoma City, Oklahoma
Education
 Deer Creek High School, Edmond, Oklahoma - 1985
 Oklahoma State University, Stillwater, Oklahoma (1985 - 1986)
Software/Certifications:
 A+ Certified.
 A/S 400.
 Crystal Reports.
 Mainframe software, including Epicor, Kronos, and Profit 21.
 Accredited Purchasing Practitioner (ISM) (2003-2008)
 Microsoft Access, Excel, Outlook, PowerPoint, Word.
References Available Upon Request