Many of the problems in the way companies operate are due to management failures. Many managers believe that their role is mainly to supervise their staff and to prevent mistakes from being made in their department. In reality, management is first and foremost the art of motivating and leading the team in charge. Many are appointed on the basis of their technical skills without taking into account their ability to manage the human group under their command. When they do not know how to deal with the "human factor", the result is demotivation of employees, conflicts between colleagues, quality defects, lack of coordination, salary demands, etc. The principles - Staff motivation is the source of all success: motivated staff will make efforts to achieve objectives and take responsibility; unmotivated staff will remain passive and limit themselves to the minimum imposed. Motivation is an exchange: the subordinate is motivated to work if he/she finds enough satisfaction in it. Among these, the following generally come to the fore: attachment to one's boss and to the team, the interest of the work, the friendliness of the team, the degree of freedom, recognition of efforts, security. Salary usually only becomes important if the working environment has deteriorated. The psychological and emotional environment is often more important than the rational aspects. - The manager must know how to make himself liked and make people like the work while making them obey and respect him. It is a subtle balance to be found, different with each subordinate because it is often the personal relationship with the employees that is decisive. - Management is a role-playing game for two: there can be no good subordinates if the manager is bad, but there can also be no good managers with bad subordinates. Everyone must respect their obligations and responsibilities. Maintaining a good work discipline in the company is essential in this respect. The 10 commandments of the manager Manage as much as possible by desire, motivation and competence and not by fear of punishment To be both loved and respected Go to the field often, listen, understand Put each employee in a position to do a good job Delegate and give responsibility Organise Consult Lead the team Monitor and manage Manage human resources Ensure good general internal and external communication Open up "a space to speak" Rules to be respected by the subordinate... To be competent (acquire, maintain and improve competence) Take the necessary initiatives to achieve the objectives Work as a team with other colleagues, seeking to help them Be accountable Be reliable and loyal (be trustworthy, adhere to and defend decisions made) Pass on information in both directions (select and communicate useful information in real time) Questions: Based on all of the above, what is the ideal profile of the manager? What do you think of the skills and qualities presented?.