Manual d okeos plataformaealearning

Creating & delivering
online courses with
Dokeos 3.0
© Dokeos – March 2014
Trainer manual

Dokeos®
e-learning made easy
Table of contents
Introduction..........................................................................................................................................6
What is Dokeos?.........................................................................................................................6
What to do with Dokeos?............................................................................................................6
For who is this manual intended?...............................................................................................7
Structure of the manual...............................................................................................................7
Part 1.....................................................................................................................................................8
Features of version 3.0.....................................................................................................................8
MANAGER................................................................................................................................8
AUTHOR....................................................................................................................................8
EVALUATION............................................................................................................................8
CHANNEL..................................................................................................................................8
SHOP..........................................................................................................................................9
LIVE............................................................................................................................................9
Dokeos 3.0 Requirements...........................................................................................................9
Part 2...................................................................................................................................................10
Dokeos MANAGER .....................................................................................................................10
Chapter 1: Register online.............................................................................................................11
Chapter 2: Roles assigned to users................................................................................................12
Definition of the roles...............................................................................................................12
Roles and rights.........................................................................................................................12
Chapter 3: Create a course structure..............................................................................................13
Do you already have a user ID and a password?......................................................................14
What is new between two visits?..............................................................................................14
Chapter 4: The course homepage...................................................................................................15
Structure of the course homepage.............................................................................................15
Navigate the Dokeos interface..................................................................................................16
Use the course scenario ............................................................................................................17
Create a course scenario ...........................................................................................................17
Customize the introduction text by using the internal editor....................................................19
Chapter 5: Configure course settings.............................................................................................21
Control access to the course......................................................................................................21
Chapter 6: «Announcements» tool................................................................................................23
Add an announcement for one or multiple users......................................................................23
Manage announcements............................................................................................................24
Chapter 7: «Calendar» tool............................................................................................................25
Add an event to the calendar ....................................................................................................25
Export calendar events of a course............................................................................................26
Manage calendar events of a course..........................................................................................26
Manage the personal calendar, accessible from the «Calendar» tab.........................................26
Chapter 8: «Description» tool........................................................................................................28
Chapter 9: «Documents» tool........................................................................................................29
Use documents in course scenario............................................................................................29
Create a folder...........................................................................................................................30
Quick folder navigation............................................................................................................30
Transfer a file from your work space to the platform...............................................................31
Add comments to file (or folders) ............................................................................................32
Change the visibility of files and folders..................................................................................32
Move a file or a folder...............................................................................................................33
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Display the image gallery..........................................................................................................33
Download files, folder content or entire «Documents» content...............................................34
Delete a file or a folder..............................................................................................................35
Find a file in the documents .....................................................................................................36
View the contents of the Mediabox ..........................................................................................37
Import new media in a Mediabox category ..............................................................................38
Manage media in the Mediabox ...............................................................................................38
Use pages..................................................................................................................................40
Create a new page.....................................................................................................................40
Manage pages............................................................................................................................41
Use pages in course scenario.....................................................................................................42
Watch the course quota.............................................................................................................42
Define glossary terms................................................................................................................42
Add a new term ........................................................................................................................43
Import/Export glossary terms ...................................................................................................43
Manage glossary terms .............................................................................................................44
Add a new link category...........................................................................................................45
Add a link..................................................................................................................................45
Manage folders and links..........................................................................................................46
Use the Mindmap feature..........................................................................................................47
Download Dokeos Mind for the desktop .................................................................................47
Upload Mindmap for learners ..................................................................................................48
Comment on a Mindmap ..........................................................................................................48
Manage Mindmaps ...................................................................................................................49
Chapter 10: «Dropbox» tool..........................................................................................................50
Create folders for organizing files.............................................................................................50
Share files..................................................................................................................................50
Sent/Received files....................................................................................................................51
Feedback on files......................................................................................................................51
Move a file................................................................................................................................52
Manage files/folders..................................................................................................................52
Chapter 11: «Forums» tool............................................................................................................53
Forum views..............................................................................................................................53
Add a category to the forum ....................................................................................................55
Add a forum..............................................................................................................................55
Manage forums categories .......................................................................................................56
Manage forums.........................................................................................................................56
Start a new thread......................................................................................................................57
Manage threads.........................................................................................................................58
Manage messages .....................................................................................................................58
Add a message to a thread («Reply to this thread» link/icon) .................................................59
Respond to a particular message («Reply to this message» icon)............................................59
Respond to a particular message by quoting it («Quote this message» icon) ..........................60
«Reply to this thread» or «Reply to this message»?.................................................................60
Search for an item in the forums ..............................................................................................60
Chapter 12: «Modules» tool..........................................................................................................61
Using SCORM modules ...........................................................................................................61
Import a SCORM course...........................................................................................................62
Use modules in course scenario................................................................................................62
Chapter 13: «Quiz» tool.................................................................................................................64
Create a quiz..............................................................................................................................65
Create a question.......................................................................................................................65
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Multiple choice question and single answer.............................................................................67
Multiple choice question and multiple answers........................................................................68
Fill-in-the-blanks.......................................................................................................................69
Open question...........................................................................................................................70
Matching...................................................................................................................................72
Image zones (hotspot)...............................................................................................................73
Contour (image recognition).....................................................................................................74
Manage questions......................................................................................................................76
Manage quizzes.........................................................................................................................77
Use quizzes in course scenario..................................................................................................77
Use assignments........................................................................................................................78
Create an assignment.................................................................................................................78
Manage assignments.................................................................................................................79
Use assignments in course scenario..........................................................................................79
Delete one or more assignment(s).............................................................................................79
Sort assignments/papers............................................................................................................79
Assess an assignment................................................................................................................80
Manage papers..........................................................................................................................80
Chapter 14: «Surveys» tool............................................................................................................81
Create a new survey..................................................................................................................81
Add questions to the survey......................................................................................................82
Manage the survey questions ...................................................................................................82
Preview the survey....................................................................................................................83
Publish the survey.....................................................................................................................83
Use surveys in course scenario.................................................................................................84
Survey reports...........................................................................................................................85
Manage surveys.........................................................................................................................87
Chapter 15: «Users» tool...............................................................................................................88
Subscribe users .........................................................................................................................88
Subscribe trainers .....................................................................................................................89
Unsubscribe users (learner or trainer, except the responsible trainer)......................................89
Change the role of a user...........................................................................................................89
Subscribe or delete existing classes..........................................................................................90
Work with classes or sessions ..................................................................................................90
Export the users list...................................................................................................................91
Use groups.................................................................................................................................92
Create new groups.....................................................................................................................92
Assign users (automatically).....................................................................................................93
Assign users (manually) / edit group........................................................................................93
Reach the Group area................................................................................................................94
Manage groups..........................................................................................................................94
Delete one or more group(s).....................................................................................................95
Export registered groups...........................................................................................................95
Enter the results for the face-to-face activities..........................................................................95
Chapter 16: «Wiki» tool.................................................................................................................96
Start a wiki by modifying the main page .................................................................................96
Add a new linked page .............................................................................................................97
Add a new unlinked page (orphan) ..........................................................................................97
Comment on a page ..................................................................................................................97
Manage the wiki pages .............................................................................................................98
Manage the wiki........................................................................................................................98
Other wiki tools ........................................................................................................................99
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Chapter 17: «Settings» tool..........................................................................................................100
Change general settings of the course ....................................................................................100
Manage access to courses .......................................................................................................101
Manage email notifications ....................................................................................................101
Modify user rights ..................................................................................................................101
Modify the look of a course ...................................................................................................101
Manage the calendar functions................................................................................................101
Use the «Copy» feature...........................................................................................................101
Copy a course..........................................................................................................................101
Use the «Backup» feature.......................................................................................................102
Create a backup.......................................................................................................................102
Import a course backup...........................................................................................................103
Empty a course........................................................................................................................104
Delete a course........................................................................................................................104
Chapter 18: «Profile» and «Social» tabs......................................................................................105
Edit profile information .........................................................................................................105
Social tools..............................................................................................................................106
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Introduction
What is Dokeos?
Dokeos is a platform for distance learning (or an e-learning platform), intuitive and easy to use. Whether you are
trainers, learners, or managers, with Dokeos you will find all the tools to manage courses.
Dokeos allows trainers to focus on creating scenarios and content by freeing them of any technical aspect.
Dokeos lets you express your creativity to develop attractive, interactive and multimedia courses.
Dokeos is also available for users of collaborative tools: videoconferencing, forums, wiki ...
Apart from its ease of use, Dokeos is free open source software. The Dokeos code is accessible to all and can be
modified or adapted for specific requirements by anyone.
What to do with Dokeos?
Dokeos offers, under a common interface:
 an effective and ergonomic learning environment, now adapted for mobile media and more particularly
for tablets
 tools for producing online content:
o mediabox
o rapid content creation with or without templates
o quiz creation
o insert links
o create a glossary
o conversion of presentations into modules
o import SCORM modules
o ...
 tools dedicated to trainer/learners interaction:
o mindmapping
o forum
o wiki
o sending online assignments
o ...
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 advanced reporting tools to measure the progress of users:
o time spent in courses
o results of quizzes and surveys
o export data to a spreadsheet
o …
For who is this manual intended?
This manual is meant for teachers, trainers and tutors who are keen to use tools that will help them deliver their
courses to learners via the Internet. You will soon discover that Dokeos is a versatile platform capable of satisfying
your most imaginative online teaching and training needs.
If you are convinced that delivering an online course is more than just transferring documents to a server and
authorizing access to trainers and learners, if you are keen to exploit the interactive multimedia aspects of digital
educational content, if you think that collaborative exchanges between users also contribute to the development of
competence and acquisition of knowledge - then Dokeos is made for you. It will satisfy your concerns as a teacher,
instructor or trainer who expects and demands a genuine value-added tool for web-based distance education and
training.
Do you require specific technical competence to use Dokeos?
Technically speaking, to use Dokeos you only have to be familiar with your favorite web browser. You should be
able to handle text and forms and click on icons and buttons («OK», «Submit», «Browse», etc...) and to prepare
your own digital documents to place in your courses. That is all. With such ease of use, you will be able to
concentrate on what is most important for a creator of an online course - the content. And, of course, the
excellent educational environment!
This manual is not concerned directly with the creation of instructional content. We expect that you are already
familiar with editing text, and you know how to surf and browse and how to use a messaging/chat tool.
Structure of the manual
Each section of this manual, illustrated with numerous screenshots, will guide you in learning the different tools
offered by Dokeos. By following the steps shown in this manual you will quickly discover new possibilities for online
training and teaching.
This manual has 2 separate sections:
 The first section (page onwards) presents the main features of version 3.0 based on the 7 products of
Dokeos: MANAGER, AUTHOR, EVALUATION, CHANNEL, SHOP, GAME and LIVE.
 Part 2 of this manual (page 10 onwards) covers all the tools of Dokeos MANAGER. The other Dokeos
products will be described in other documents. The order of the tools corresponds to the new organization
of the 7 Dokeos products.
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Part 1
Features of version 3.0Features of version 3.0
Dokeos 3.0 has finally arrived, a major change compared to its previous versions. Entirely redesigned, adapted to
changing technologies and the needs of users: HTML5 compliant and divided in 7 products.
The interface is a revolution. Everything is designed for touch screen and adapted for mobile devices like tablets
and smartphones. Drag & drop in Dokeos 3.0 with your fingertips. Its large icons and menus are visual wonders to
simplify the task of trainers and learners. The integration of the course scenario on the course homepage makes it
possible to plot your unique learning pathway in just a few clicks.
Dokeos 3.0 is a complete learning suite but since not everyone needs all tools available in Dokeos. we have divided
the software in 7 products to better meet the needs of the users. The products are briefly presented in the following
pages. Just enough to give you the desire to learn more. You will then have to go to the next parts of this manual,
detailing all the features/tools of Dokeos 3.0.
Enough spoken, discover quickly the features specific to the products of Dokeos 3.0 PRO :
 MANAGER
 AUTHOR
 EVALUATION
 CHANNEL
 SHOP
 GAME
 LIVE
MANAGER
Dokeos MANAGER is a complete and flexible Learning Management System and is the most basic product of
Dokeos 3.0 PRO. In order to use the other Dokeos products it's necessary to have Dokeos MANAGER .
Dokeos MANAGER allows you to distribute courses, quizzes, interact, get reporting. Focused on HTML5 it offers
100% compliance with mobile devices (such as iPad and Android) to fit with new demands of versatile projects. So
the Dokeos MANAGER works indifferently on any computer, laptop, tablet, any browser (Internet Explorer, Firefox,
Chrome, Safari...) and on the operating systems Windows, Mac and Linux.
Dokeos MANAGER offers the richest palette of social learning tools like «Social network», «Announcements»,
«Wiki», «Forums», «Calendar», «Surveys» and «Dropbox». It also consists of the following tools: «Description»,
«Documents», «Modules», «Quiz», «Users» and «Reporting».
AUTHOR
Dokeos AUTHOR allows you to create customised training modules that consist of a set of slides, which can be
accessed from the «Modules» tool of Dokeos MANAGER . With Dokeos AUTHOR you can create modules from
scratch or convert your existing PowerPoint files into modules. You can easily add content by inserting images,
audio, videos and quizzes, and also change the page order with the sort function. You can also create your own
templates in the Admin section and use them in Dokeos AUTHOR .
EVALUATION
Dokeos EVALUATION provides extended features to the «Quiz» tool. It allows you to create Exams with certificates
by using quizzes from the «Quiz» tool. It also allows to send invitations to learners to participate in the Exams. The
Scoring feature allows you to correct the Exams and to have an overview of learners scores.
CHANNEL
Dokeos CHANNEL allows you to create your video training channel with the «WebTV» tool and offers a simple
solution to broadcast and distribute video training content to wide and targeted audiences.
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SHOP
Dokeos SHOP allows you to sell your training online, build and manage the training catalogue.
GAME
Dokeos GAME consists of the «Serious Games» tool and allows you to build games online. It builds the
environment and avatars for you so you don’t need to delve into multimedia authoring. You just concentrate on the
scenario, content and skills.
LIVE
Dokeos LIVE is the videoconferencing feature of Dokeos which was represented by the «Virtual classroom» and
«Virtual meeting» tools. In Dokeos 3.0 PRO these 2 tools have been merged into Dokeos LIVE. It allows you to
exchange (voice, image and chat) with participants around one or several media («Office» presentations or
document).
Dokeos 3.0 Requirements
In order to use Dokeos 3.0 you need the following installed on your machine:
 One of the following browsers:
o Internet Explorer 8 or higher
o Firefox 20 or higher
o Safari 5 or higher
o Chrome 12 or higher
 Adobe Flash player plugin, last version: https://get.adobe.com/flashplayer/otherversions
 Java plugin, last version: http://java.com/en/download/index.jsp
Now that you have been introduced to the new Dokeos products and know the Dokeos requirements, go to the
next parts where each product and its features are described in more detail so that you can quickly start your e-
learning program!
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Part 2
Dokeos MANAGERDokeos MANAGER
Dokeos MANAGER is a complete and flexible Learning Management System (LMS), and the starting point to
manage your e-learning portal. This part of the manual describes the steps on how to proceed with your online
registration, and how to create your first course structure. It also demonstrates how to use the various tools and
features that Dokeos MANAGER offers: «Announcements», «Calendar», «Description», «Documents», «Dropbox»,
«Forums», «Modules», «Quiz», «Reporting», «Settings», «Surveys», «Social network», «Users» and«Wiki», which you
will need to help you manage your training curriculum.
Dokeos is accessible via Internet. The address of your Dokeos portal has been communicated to you by the
administrator. If this is not the case, contact him directly to obtain this information.
In addition to the address of your Dokeos portal, the administrator may have given you a user ID and password.
The administrator has in fact the ability to make multiple registrations, which helps to avoid making a series of
individual registrations. User ID and password will enable you to be recognized as the creator of courses in Dokeos.
If you already have this information, you can go directly to chapter 2 of this part, where you will be introduced to
the different roles/profiles available in Dokeos. In chapter 1 you will learn how to register yourself as a course
creator, if this feature is enabled by the administrator. Chapter 3 will show you how to create a first structure of a
simple course. Chapter 4 will familiarize you with the homepage of the first course you create, while chapter 5 gives
you a quick tour of the properties related to each course. The functionalities of Dokeos MANAGER will be discussed
in detail in chapters 6 – 19 in this part of the manual.
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Chapter 1: Register onlineChapter 1: Register online
By entering the address of the homepage in the address bar of your browser, you
reach the homepage of the platform. If no user ID and password has been given
to you, you can register yourself as a course creator by clicking on the «Register»
link (if this option is activated by the Platform administrator).
You immediately arrive at a simple form. Now you have to decide and fill in a user
ID and a password with which you wish to log in to Dokeos on your subsequent
visits. Your user ID and password should be kept confidential (they are your
unique identifiers for Dokeos). We recommend that you keep them carefully and
not communicate them to anyone else.
During this part of the registration, please select the «Trainer» status, or else you will be assigned the status of a
learner and will not be able to create any courses! Click on the «Submit» button to confirm your registration as a
course creator. You will then see a confirmation screen. By clicking on the button «Create a course» you will come
to a new form authorizing the creation of your first course. You have to complete this form to create your new
course.
To confirm your registration and help you remember your
user ID / password, you will immediately receive a
confirmation email, the content type is displayed here on
the right.
You can use the services of the platform administrator to
customize the content of the message.
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Chapter 2: Roles assigned to usersChapter 2: Roles assigned to users
Definition of the roles
To help you organize the role structure, Dokeos offers six predefined roles with different responsibilities:
 Learner
 Tutor (this role appears only with the creation of sessions: he is the person in charge of a session and
ensures the reporting
 Trainer
 Human Resources Manager
 Sessions administrator
 Platform administrator
Roles and rights
The description of the rights of Sessions administrator and the Human Resources Manager (Supervisor) is achieved
when these two roles are in their main function and they are not registered as a learner in a course.
Keep in mind that to be named Tutor of the session, a user must first have a Trainer role on the platform. The
«Tutor» column below describes only the rights of the Tutor in the sessions, which has in addition the rights of a
Trainer in his own courses.
Learner
Tutor
Trainer
HRManager
Sessions
administrator
Platform
administrator
Create a course
Manage the interaction and production tools (6)
Use the interaction and production tools (6)
Create or import contents in the «Documents» tool (1) (6)
Exploit the administration tools of a course (Settings,
Reporting and Backup)
(6)
Register learners to a course (6)
Create sessions
Register learners in a session (2)
Add new courses to a session (2)
Get detailed reporting of the learners (3)(4) (3) (5)
(1)
except within the framework of the «Groups» tool, where the creation and/or import of documents are authorized in the groups tools
(2)
except for sessions created by the platform administrator
(3)
detailed reporting of learners registered to courses for which he is responsible
(4)
detailed learners reporting of sessions where he is the tutor
(5)
detailed learners reporting of sessions where he is the creator
(6)
only in courses where he is the creator
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Chapter 3: Create a course structureChapter 3: Create a course structure
You have just registered online. After clicking on the «Create a course» button the creation form appears. By
default, you are in charge of this course. Now you only have to provide:
 A clear course name.
 The used language to display the environment of your course (nothing prohibits you to choose French,
even if Dokeos is installed in English). The choice of language will not influence the course content, just the
working environment in which your content is displayed.
 If the course should be displayed or not in the catalogue on the Portal homepage. This option appears
only when Dokeos SHOP is activated on the portal. Then click the «Submit» button.
You will enter directly into the homepage of the created course to discover the tools.
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The structure of your first course is now created. By using the instructional material you have with you (text, images,
flash, video, audio …) you will be able to populate this structure which right now is just an empty area with many
powerful tools, but no learning content whatsoever.
Do you already have a user ID and a password?
If you already have a user ID and password (which would be the case if you have registered earlier or if your
administrator has provided these) you can directly reach your Trainers corner after identifying yourself (logging in)
on the login page. On your first visit, this homepage will not contain any courses. By clicking on the link «Create a
course», you will reach the course creation form and will be able to proceed to create your first course.
For your subsequent visits, you will proceed in the same way to create new courses.
What is new between two visits?
You are informed of the access by participants to certain tools,
by icons which appear below the title of your course. If you have
to manage many courses, this information can be very useful –
for example, you will get to know of new posts in the forum
since your last visit, new documents received etc. It also gives a
quick overview of the overall course progress and average score.
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Chapter 4: The course homepageChapter 4: The course homepage
From your courses list one click is enough to access the homepage of one of them.
Structure of the course homepage
The course homepage is divided into four zones:
 The course heading, present on all screens. This allows quick and efficient navigation,
 The customizable introduction with the Dokeos html editor and the new course scenario tool,
 The list of tools in Dokeos MANAGER available for the teacher; by default all are visible to learners, except
for the «Settings» tool,
 The list of tools in the 6 other Dokeos products, activated only when purchased.
Header present on all
screens
Customizable
introduction with internal
editor and course
scenario tool
Tools available for the
trainer in Dokeos
MANAGER. Clicking on
the eye-icon beside a
tool makes it invisible to
learners, yet still available
for the trainer
Tools available for the
trainer in the 6 other
Dokeos products.
Clicking on the eye-icon
beside a tool makes it
invisible to learners, yet
still available for the
trainer
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A course, as defined by Dokeos, is a set of tools visible to the user. An invisible tool is inaccessible to users who do
not have the status of course creator. The choice of tool visibility lies with the course creator. Based on the teaching
strategy they devise, course creators can hide or show certain tools to learners.
With the new Dokeos 3.0 structure of 7 products, the designers of the Dokeos platform have classified the tools
into two groups: the Basic tools available in Dokeos MANAGER, and the Advanced tools available for the course
creators in the other Dokeos products to enhance their training program. If the platform administrator has not
changed the options, by default all the Basic and Advanced tools are visible when a new course is created, except
for the «Settings» and «SHOP» tools which are only visible for users with the status of course creator. It is for you,
the Trainer, to decide, as per your teaching plan, which tools to use/show and which to hide.
Navigate the Dokeos interface
The different pages of your portal are quickly accessible from the navigation bar at the top of the screen:
The tabs give convenient access to the homepage of the platform, to your course list, to edit your profile and use
the associated social tools, the calendar, the reporting section and to logout («Logout» icon):
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Finally, the action bar is generalized with a contextualized display of the tools, its reading and its use are greatly
facilitated:
Use the course scenario
The new course scenario tool in Dokeos 3.0 allows you to define the different steps and activities that the course
participants must complete, and to assign prerequisites and criteria to pass each stage. It even allows you to have a
blended learning scenario by adding offline activities besides your online activities.
The course scenario is a structured instructional sequence containing activities or learning objects. You can organize
a course scenario as per your content's existing structure, it will constitute a sort of table of contents, or in terms of
activities, it becomes akin to an agenda of «things to do» to acquire knowledge or skills.
In addition to being structured, a course scenario can be sequenced. The learner's progress through a course
scenario sequence can be controlled by pre-requisites. This means that the learner has to complete certain steps
before moving on to others. Your sequence can be suggestive - you show the steps one after the other, and it is up
to the learner to follow the sequence; or binding - the learner has to follow the steps in the given order.
A course scenario offers you the potential for creating a journey through a knowledge base that can include
documents, pages, quizzes, exams, modules, assignments, survey and/or face-to-face activities.
The course scenario allows you to put most of Dokeos’ pedagogical functionality in sequences learners can choose
to follow, or have to follow.
Create a course scenario
To create a new course scenario:
 Click on the «Edit scenario» icon on the course homepage.
 Click on the «Add step» icon to define the activities of the step.
 Click on the image to change the image. A pop-up window allows you to choose another image or to
upload your own image.
 In the «Step» row, click on the pencil-icon to change the step name.
 In the «Border» row, click on the color code to change the color of the border. If you know the color code,
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enter it, or choose the desired color from the color palette. Click the «Hide» option if you do not want any
borders.
 Click on the «Add activity» icon and choose one of the existing activities: Documents, Quizzes, Exams,
Modules, Assignments, Surveys or Face-to-face. Please see further in this manual how to use these tools.
 In the «Requires» row, set your prerequisite by selecting the step that is required to be completed before
continuing with this activity. Note: It's logical that this cannot be set up for the first step since there are no
steps before this step.
 In case the activity is a module or a quiz, click on the pencil icon in the «Criteria» row to define the
required percentage of completion.
 In case of a face-to-face activity choose the type of activity (Pass/Fail or Score) and then click the «Submit»
button. In this case the activity does not take place online. You add the face-to-face activity to the course
scenario to inform the learners that an offline activity is part of the course. For example if the course also
contains activities that will take place in a classroom and the learners will be evaluated on attendance and
a paper exam, then you can add them as face-to-face activities. For attendance you can use the pass/fail
option and for the paper exam you can use the score option. Once the face-to-face activities have been
added in the scenario and completed by the learners, you can add the scores/results of the learners from
the «Face-to-face» link/icon in the «Users» tool. See also the section Enter the results for the face-to-face
activities inChapter 15: «Users» tool of this manual.
 Add more activities and steps by using the «Add activity» and «Add step» options, and repeat the steps
described above.
After the scenario creation, click on the «Preview» link/icon to preview the result. Click on the «Delete Scenario»
link/icon to delete the whole scenario.
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Customize the introduction text by using the internal editor
In addition to the course scenario you can also add an introduction text by using the Dokeos internal html editor.
The editor applet has been enhanced considerably. You will come across this editor in its more (or less) simplified
form in many pages. Using the editor it is possible to format text, add images and create hyperlinks without
resorting to html coding. It is also possible to insert Flash animations, mp3 audio files, videos, tables, etc.
After placing and formatting all the necessary material in the editor click on the «Submit» button to preview the
result:
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Take advantage of the internal editor to lend impact to key content elements of your course. If activated by the
platform administrator, the internal editor is available for creating introduction text content for most of the tools you
provide to learners. To use the internal editor just click on the «Introduction text» link… In addition, the editor gives
you access to attractive templates for creating online content. Several templates are available through the internal
editor, and are ready to be exploited, modified, enriched…
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Chapter 5: Configure course settingsChapter 5: Configure course settings
While creating a course you fill in information such as: title and language of the course. All this information, and
more, is accessible and modifiable through the «Settings» tool.
Control access to the course
During the course building stage it is preferable not to allow participants to have access. Learners would be
disappointed with incomplete content and hardly be motivated to return - even if in the meantime you have
finished setting up the course. You can control course access in the «Settings» tool.
When preparing the course, a wise decision would be to prevent access by anyone except course creators (in the
course settings choose the option «Closed» under Access and «This function is only available to trainers» under
Subscription. See screenshot). Now, course access is restricted to the course creator, and no registration is possible
by learners. Another option - you can allow registration to the course but not allow access (leave the radio button
«Closed» under Access checked and check «Allowed» under Subscription). In this case, learners can enroll but
cannot access the course. Eventually you can close registrations and allow access only to registered participants
(check the radio buttons «Private access» under Access and «This function is only available to trainers» under
Subscription). Then, if you need to, from the «Users list» you can identify and unsubscribe intruders. Some
organizations do not allow self-registration by learners. They prefer a centralized enrollment approach. The above
method is ideal in such situations because you as the trainer in-charge are in total control of learner registration.
You have created your first course and you know how to control access in «Settings». But the course is empty. It
does not contain any learning material and the interaction tools are not set up. The next chapters will help you
discover the functions of the different tools, including the «Settings» tool where more parameters can be set than
access alone. The order of the tools corresponds to the new organization of the course homepage.
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Your Dokeos course as an instructional offering to the whole world!
If you wish to let the whole world benefit from your course, why not let everyone in?
By checking the corresponding box, you make the course accessible to anybody via a link (installed
automatically) on the welcome page of your platform.
Only restriction – interactive learner participation is not feasible - no posting of messages in the
forum, no sending of documents, assignments etc.
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Chapter 6: «Announcements» toolChapter 6: «Announcements» tool
The «Announcements» tool allows you to publish important information directly in your course. You can inform
learners that you have inserted new documents, or announce dates for submitting reports/assignments, or praise a
student for good work. In Dokeos 3.0 you also have the option to filter users based on the results of the course
scenario.
Add an announcement for one or multiple users
 Click on the «Add announcement» link/icon.
 Select one of the 3 options to define the list of users to whom the announcement will be sent:
o «All»: By default an announcement is visible to all users registered for the course.
o «Users»: To select specific recipients (individual participants or groups of participants). Two lists
appear. The left list shows potential recipients, the right the intended recipients. In each list
multiple selections are possible. Keep the «Ctrl» key pressed to select non-sequentially. To select
sequentially keep the «Shift» key pressed. Click the left and right arrow icons to move users from
one list to the other.
o «Depending on Scenario»: To filter users, based on the course scenario results. By selecting the
filter criteria, the field «Email target audience population» automatically displays the number of
users to whom the announcement will be sent. Clicking on «see list» opens a pop-up window
with the list of users who meet the selected criteria.
 Fill the subject in the «Announcement» field and enter the content of the announcement (with the internal
editor). Use variables from the drop-down menu to personalize the announcement.
 Finally click the «Submit» button to add the announcement to the list. An email notification will also be
sent to the recipients.
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Clicking on the «Show all» link/icon displays all the announcements that have been created, in chronological order
with the newest on top.
Manage announcements
The current management of announcements is done with known icons:
24
Icon Function
Modify an announcement (content and/or recipients)
Delete an announcement without confirmation

Dokeos®
Chapter 7: «Calendar» toolChapter 7: «Calendar» tool
The «Calendar» tool is part of each course and can be used for planning, coordination and scheduling. The
Calendar records events of courses you are responsible for. You can also make personal event item entries which
will not show in learners’ courses.
Add an event to the calendar
 Click on the «New event» link/icon
 Select one of the 3 options to define the list of users to whom the event will be visible:
o «All»: By default an event is visible to all users registered for the course.
o «Users»: To select specific recipients of the event. Two lists appear. The left list shows potential
recipients, the right the recipients already selected. In each list multiple selections are possible.
Keep the «Ctrl» key pressed to select non-sequentially. To select sequentially keep the «Shift» key
pressed. Click the left and right arrow icons to move recipients from one list to the other.
o «Myself»: To add a personal event. The event will only be visible for you and not to other users.
 Fill in the «Start» and «End» fields to indicate the start and end date of the event. Use the help of the
calendar by clicking on the «Calendar» icon.
 Fill in the «Title» of the event.
 Add a description of the event in the «Text» field.
 Finally click on the «Submit» button to add the event to the list.
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Export calendar events of a course
Click on the «Outlook/Gmail export» link/icon to export events to iCalendar format (iCalendar is used and
supported by a large number of products, including Google Calendar, Yahoo! Calendar, Evolution (software) and
partially by Microsoft Outlook and Novell GroupWise). You can also export a single event by clicking on the
«Download» link of the event.
Manage calendar events of a course
The current management of calendar events is done with known icons:
Manage the personal calendar, accessible from the «Calendar» tab
The Calendar is also accessible from the «Calendar» tab on top of the screen (if activated by the Platform
administrator). The personal calendar does not only display all events related to the courses, but also personal
events you create for yourself. By default the «Calendar» shows a weekly view. By clicking on the icons on top right
of the calendar you can see daily as well as monthly views. The procedure for creating a personal calendar event is
the same as for a course calendar event. Please note in the screenshot below that the two types of events are
displayed differently. In blue appear the events in a course, in gray those in personal calendar:
26
Icon Function
Export a single event
Modify an event (content and/or recipients)
Delete an event after confirmation

Dokeos®
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Dokeos®
Chapter 8: «Description» toolChapter 8: «Description» tool
The «Description» tool gives you formal course headings to help you describe the course to your learners. Your
learners will appreciate good, clear and detailed course descriptions for they will get a clear idea of what to expect.
The headings are offered as suggestions. If you need to add your own headings, all you have to do is simply use
any of the headings and change its title so it reflects your new heading explicitly.
To complete the course description:
● Click on one of the five description headings.
● The internal editor appears. It allows you to fill in the title and content of the heading chosen earlier,
highlighting the most important information.
● Click on the «Submit» button to save your modifications.
You can delete an item at any time by clicking on the «Delete» icon, or change the details via the internal editor by
clicking on the «Edit» icon represented by a pencil.
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Dokeos®
Chapter 9: «Documents» toolChapter 9: «Documents» tool
The «Documents» tool works like the file management system of your computer. You can transfer all types of
documents (html, Word, PowerPoint, Excel, Acrobat, Flash, png, etc.), rename them, and place them in the folders
you create. To view and use the documents, users need to have the related applications or viewers installed on their
computers. For example, learners will not be able to view .doc files if they do not have Microsoft Word or another
compatible viewer or application installed on their PCs.
The «Documents» tool is probably one of the first tools you will be using. Just as you do with the files in your
computer, it is advisable to organize the contents of the «Documents» tool with care, so that minimum time is spent
searching. The Mediabox will help you greatly in this area! By default the Mediabox folders are hidden. To display
the folders simply click on the «Show hidden folders» link/icon on the buttom of the page.
In addition to all this, the «Documents» tool in Dokeos 3.0 also contains the following features: «Glossary», «Links»,
«Mediabox» and «Mindmap».
Use documents in course scenario
The «Documents» tool is one of the tools that can be used in the course scenario. Files placed in the Home folder
of the «Documents» tool can be added as an activity in the course scenario.
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Create a folder
For effective file organization Dokeos facilitates folder and sub-folder creation (directories and sub-directories) in
the «Documents» tool. To create a new folder:
 click on the «Create folder»
link/icon on the bottom of the
Documents page
 enter the name of the folder
 and click on the «Submit» button
Quick folder navigation
When you create a new course, the «Documents» tool contains many folders by default (audio, chat, flash, etc...).
For quick navigation in the folder tree of your course, a drop down list called «Folder» is present on top right of the
screen. With a click or two you can reach any level of the folder tree you have created for structuring your course.
When you reach a sub-folder, you can use the «Up» link/icon to reach an upper level of the tree.
For even quicker folder navigation you can use the drop down menu folders tree.
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Transfer a file from your work space to the platform
 From the «Folder» drop down menu, reach the folder where you wish to place the file.
 Click on the «Upload» link/icon.
 On the page that appears, click on the «Upload» button. A dialogue box appears which allows you to
explore your computer or network's hard disk(s), enabling you to choose the file to transfer.
 After selecting the file, close the dialogue box by clicking on the «Open» button or by double-clicking on
the file. The file will be displayed as thumbnail on the page. A delete icon allows to remove the file if you
do not want to upload it anymore.
 In Dokeos 3.0 you can now import multiple files at once by using the drag&drop feature. Simply select the
files from your desktop and drag&drop them in the indicated area of the upload page.
 Click on the «Import» button to send the file(s) in the previously selected folder.
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Be careful of files that have the same name as an already uploaded file in the selected folder. If this is the case (the
existing file could, for example, be an older version of a document that has been modified), then:
● Choosing «Do nothing» will prevent the transfer and leave the older version of the file on the server.
● Choosing «Overwrite existing file» replaces without confirmation the older file with the uploaded version
● Choosing «Rename uploaded file» allows you to preserve the older version on the server. The new version
will have an extension added to its name (_1, then _2, etc…).
Several files to be transferred? Compress then uncompress!
It is not possible to select multiple files when using the «Upload» button. The work-around is to
compress multiple files to transfer into a zipped archive. This way, with a single upload, you can
send not only text files but images, animations and audio as well. If the document to be transferred
is a compressed document (a file with the «zip» extension) tick off the option «Uncompress» to
inform the server that it has to uncompress the zip archive file after the import.
Add comments to file (or folders)
 Click on the «Edit» icon, represented by a pencil icon, of the relevant file or folder to be modified
 Fill in the «Comment» field
 Then click on the «Submit» button
Change the visibility of files and folders
 Click on the visibility icon in the group of icons next to the name of the file, represented by a closed or
open eye in the «Visible» column. The name of an invisible file or folder appears grayed out, a visual
indication that the file is not visible to learners. The file (or the folder) still exists, but is visible only to the
course creator.
 Click again on the visibility icon to make the file or folder visible.
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Move a file or a folder
 Click on the «Move» icon in the corresponding column of the table listing the file. The «Move to» drop
down list of the folders appears.
 Select the destination folder
 Then click on the «Move the file» button. The contents of the destination folder are displayed
automatically.
 To go back to the main/parent folder, click on the «Up» link/icon.
Sorting the documents
Just like in your PC's file explorer, the folders and sub-folders can be sorted by type, name, size
and date. Clicking on the header of each of the columns allows sorting by ascending or
descending order; sorting by name sorts alphabetically.
A small trick helps in controlling the order of folders and files. Before the names of the files or
folders you can put an index number 01_, 02_ etc. to get an ordered sequence.
Display the image gallery
The presence of images (in gif, jpeg or png format) in folders is detected by Dokeos. The «Gallery» link/icon
appears when images with these extensions are stored in the folder.
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A click on an image in the «Gallery» or in the «List view» displays the images as a simple manual slideshow where
the images can be viewed with the actual size, as thumbnails, or resized if they are larger than the screen size. In
the slideshow, each image can be deleted (after request for confirmation), made invisible or downloaded.
Download files, folder content or entire «Documents» content
You may need to edit and re-upload files, or you may need backups. You can download an individual file, a folder
or the entire content of the Documents repository by using the following downloading options:
● For downloading a zipped archive (file compressed in zip format) containing all the files and folders in the
Documents repository, click on the «Save zip» link/icon:
● For downloading an archive containing all the files and sub-folders of a folder, click on the «Download» icon
located on the right of the folder name:
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Dokeos®
● For simply downloading a file, click on the «Download» icon located on the right of the file name:
Delete a file or a folder
To delete, simply tick off the boxes located next to the file or folder name and click on the «Delete» button. You will
be asked for a confirmation. The file or folder will be deleted from the «Documents» tool.
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Dokeos®
Unknown folders in the Documents tool?
You will by default see Folders with the names audio, flash, images, shared documents directory,
video in the «Documents» tool - these folders are automatically created by Dokeos when a
course is created or, while using other tools (discussion, test, …). Do not worry about the content
of these folders - they are essential for the correct functioning of certain tools and you have to
use some of them directly, especially to enhance/modify the contents of the Mediabox. Please
do not delete! You can hide these folders by clicking the «Hide hidden folder» link/icon.
Find a file in the documents
The files search tool makes it possible to locate all the files containing a word or a character string entered in the
search field:
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View the contents of the Mediabox
The Mediabox is a simple user interface for the media classification of a course. You noticed that several folders
pre-exist when creating a new course. Nine of them have a direct relevance to the Mediabox: they contain several
reusable media in courses and you can also store your own media. These folders are:
 Images  Photos  Avatars
 Audio  Video  Podcasts
 Screencasts  Animations  Mindmaps
These folders correspond directly with those of the Mediabox. By clicking on a media category you have direct
access to the media available by default (here, a sample of photos):
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Dokeos®
Import new media in a Mediabox category
The import of new media in a Mediabox category follows the same steps as the transfer of a file from your work
space to the platform which has already been explained previously. To get the upload page just click the «Upload»
link/icon on top of each media category. Once the files are uploaded into Dokeos, the Mediabox displays a
thumbnail of each new media, in addition to those pre-existing.
Manage media in the Mediabox
Depending on the media type, management (delete, download, visibility) is done either directly, or via the media
list, or via the slideshow functions described above.
For images, photos, avatars and mindmaps management takes place:
 Through the media list, by clicking on the «List view» link/icon on top of the screen
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 By clicking on the media, which is then displayed in the slideshow:
For audio, video, podcasts, screencasts, animations: management is done directly in each category, and through
the media list, by clicking on the «List view» link/icon on top of the screen:
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Dokeos®
For all media in the Mediabox, management can also be done directly from the «Documents» tool by using the
upload, edit, move, visibility or deletion tools:
Use pages
The «Pages» option in the «Documents» tool of Dokeos 3.0 allows to create HTML pages which can be used in the
course scenario.
Create a new page
 On the Documents homepage, click on the «Pages» link/icon.
 Then click on the «New page» link/icon.
 In the page displayed, start by naming the file. Avoid accented letters and spaces (as per the naming rules
for files on the Internet).
 Use the built-in html editor to enter and format the information.
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 Select the «Enabled» option if you want to make it available and visible for the learners. You can also
enable/disable this later from the Pages list by clicking on the «Enabled» icon.
 Click on the «Submit» button to save the page.
Do not forget that a web page is not a Word document and there are important limitations (file size, page layout
constraints, changing display from one browser to another and from one computer to another).
A quick way to produce content with the help of the built-in editor is to copy/paste the content of your Word pages
(a command «Paste from Word» is available in the html editor of Dokeos). You may lose some elements from the
page and at times the links to images, but you will get a quick result.
To create acceptable web pages, you have to learn three procedures - creating hyperlinks, inserting images and
manipulating tables in the built-in html editor.
Manage pages
The management of pages makes use of known icons:
41
Icon Function
Modify the content of a page
Delete a page
Preview the page

Dokeos®
Use pages in course scenario
Once the pages have been created they can be added as an activity in the course scenario.
Watch the course quota
By default the size quota of a course is limited to 500 MB. The
platform administrator can decide to increase or decrease this
amount. You can verify the available space by clicking on the
«Disk Quota» link/icon below on the Documents tool's
homepage.
Define glossary terms
The «Glossary» feature which was available as a separate tool in previous Dokeos versions has been added to the
«Documents» tool in Dokeos 3.0 . This feature can now be accessed from the «Glossary» link/icon on the bottom of
the Document tool's homepage. It allows you to define terms or phrases, just like a dictionary. When creating a
course, the glossary is empty. For you to enrich this as the course progresses and difficulties are encountered by
the learners.
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Add a new term
To add a new term to the glossary:
 Click on the «New Definition» link/icon
 Fill in the «Term» field
 Complete and shape eventually the definition of the term
 Click on the «Submit» button
Import/Export glossary terms
If you do not want to add the terms one by one, the «Glossary» feature allows to import a file in XLS or CSV format
containing multiple terms with definitions. There is also a glossary template available to make sure that you fill in
the file correctly. To import the glossary file, simply click on the «Import glossary terms» link/icon and use the
«Browse» button to select the file containing the terms with definitions. Then click on the «Import» button.
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The «Glossary» feature also allows to export the glossary terms in Dokeos as a XLS or CSV file. To export the
glossary terms, simply click on the «Export glossary terms» link/icon, choose the desired Export file type and click
on the «Export» button.
Manage glossary terms
The current management of glossary terms uses known icons:
Use a links library
Another feature that has been added to the «Documents» tool in Dokeos 3.0 is the «Links» feature. This feature
was also available as a separate tool in previous Dokeos versions but in Dokeos 3.0 it can be accessed on the
bottom of the Document tool's homepage by clicking on the «Links» link/icon. The «Links» feature allows you to
create a library of hyperlinks to resources on the web.
44
Icon Function
Modify a term in the glossary (content and / or format)
Remove a glossary term without confirmation

Dokeos®
When the list of links gets long it is useful to organize them in categories (also called «Folder» in the new Dokeos
versions) so that learners can find them easily. You should verify often whether the links are active or not.
The «Objective» field can be used effectively to add not just descriptions of documents or sites, but explanations of
activities you expect from your learners in relation to the resources. If you have pointed learners to a page on
Aristotle, for example, you can inform them that they should study the difference between synthesis and analysis.
Add a new link category
 Click on the «Folder» link/icon
 Fill in the «Folder name» field
Add a link
To add a link:
 Click on the «Add a new link» link/icon.
 Fill in the «URL» field (by copying the link from the address field of the browser, for example).
 Fill in the «Text» field (important – this is this name your users will click!).
 Fill in the «Objective» field (optional information, explanation of what is on the site etc.).
 From the drop down menu select (if available) the category to which the link should belong.
 Finally you can decide if the link has to appear directly on the homepage of the course by checking the
box «Show on course homepage?», or if it is to be accessible only through the «Links» tool (do not do
anything in this case, this is the default).
 Click on the «Submit» button to complete the procedure.
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Manage folders and links
For managing links, you can drag and drop the folders and links with the mouse (or with your finger if you're the
proud owner of a tablet!):
Some functions are accessible via the classic icons:
You can also hide or view all available links by using the «Fold / Unfold» link/icon.
46
Icon Function
Modify a folder or link name or description
Delete a folder or a link
Make link visible / invisible for the learner

Dokeos®
Use the Mindmap feature
The method of hierarchical representation is not always adapted to the representation of complex situations, where
different elements are interdependent. A mindmap, or heuristic chart, can be drawn simply on a sheet of paper or a
table, which allows to work together on the same map. Dokeos is based on the latter scheme by offering two tools,
one online (Mindmaps) and the other on the desktop (Dokeos MIND).
The «Mindmaps» feature was available as a separate tool in previous Dokeos versions but in Dokeos 3.0 it has also
been added to the «Documents» tool and can be accessed from the «Mindmaps» link/icon on the bottom of the
Document tool's homepage.
Download Dokeos Mind for the desktop
Use the «Dokeos Mind» link/icon on top of the screen of the Mindmaps homepage to download Dokeos Mind. This
tool is intended to be used on the workstation and requires no installation!
You quickly produce quality maps and you can export them to png format to integrate them into the «Mindmaps»
tool for your learners.
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Upload Mindmap for learners
 Click on the «Upload a map» icon/link
 Click on the «Upload» button to browse your workstation or network to find the mindmap image to send.
You can also use the drag&drop feature to select the files from your desktop and add them in the
indicated area of the upload page.
 Select the recipient(s) of the mindmap from the list of course participants.
 Click on the «Submit» button.
The links/icon «Maps In» and «Maps Out» allow to track the exchanges with the learners, and each mindmap can
be commented by all course participants.
Comment on a Mindmap
Each mindmap can be commented by both the trainer and the learners:
 Click on the «Comments» icon
 Enter your comment
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Dokeos®
Manage Mindmaps
Now you know the classical management commands very well:
49
Icon Function
Download the mindmap
Comment on the mindmap
Delete the mindmap

Dokeos®
Chapter 10: «Dropbox» toolChapter 10: «Dropbox» tool
The «Dropbox» is a tool that lets you share files (images, documents, videos, etc.) easily and makes it accessible
from anywhere.
Create folders for organizing files
To create a new folder:
 Click on the «Add a new folder» link/icon
 Give a name to the new folder
Share files
To share a file:
 Click on the «Share a new file» link/icon
 Click on the «Upload» button to browse for the file on your network/hard disk or drag and drop them
from your desktop to the indicated area of the upload page
 Choose if you want to overwrite previous versions of this file with the version to be uploaded
 Choose who you want to share this file with or you can also just upload it (In the list multiple selections are
possible. Keep the «Ctrl» key pressed to select non-sequentially. To select sequentially keep the «Shift» key
pressed.)
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Sent/Received files
Clicking on the «Sent files» link/icon shows an overview of the files that you have sent for sharing. Likewise, an
overview of the files that you have received will be displayed when clicking on the «Received files» link/icon.
Feedback on files
To add or view feedback on a file:
 Click on the «Comment» icon
 Place your feedback, and click on the «Save feedback» button
 Click on the «Close feedback» link to close the feedback view
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Move a file
 Click on the «Move» icon under the Edit column of the table listing the files and folders. The «Move file to»
drop down list of the folders appears.
 Select the destination folder
 Then click on the «Move the file» button.
 To go back to the root folder, click on the «Root» link/icon.
Manage files/folders
The management of files and folders are as followed:
52
Icon Function
Change the name of the folder
Delete file or folder (after confirmation request)
Move file to another folder or to the root directory
Download the file/folder
Add/view feedback on a file
New file

Dokeos®
Chapter 11: «Forums» toolChapter 11: «Forums» tool
The forum is an asynchronous discussion tool. Unlike email, forum discussions take place in a public or semi-public
space with several participants. To use the «Forums» tool provided by Dokeos, users only need a web browser
(Firefox, Opera, Internet Explorer ...) and not an email application (Thunderbird, Eudora, Outlook...).
The structure of the forum pages is as follows:
Forum exchanges are organized in a hierarchical manner as follows:
Categories > Forums > Topics > Posts > Response
Forum views
Depending on the complexity of the exchanges on the forums, multiple views can be displayed, simplifying the
reading and responses to posts. To browse discussion posts effectively three different forum views can be invoked.
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The Flat view simply displays the posts chronologically:
The Threaded view shows only one post at a time:
The Nested view nests posts related to a topic:
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Each view can be set from the additional options of the forum by clicking on the «Finetuning» link/icon:
Add a category to the forum
 Click on the «New category» link/icon on the Forums homepage
 Fill in the «Title» field on top of the page
 Put in a description for the category in the «Comment» field
 Then click on the «Submit» button
Add a forum
 In the Forum homepage click on the «New forum» link/icon
 Fill in the «Title» field on top of the page
 Add a comment in the «Comment» field
 Then choose a category from the drop down list, if applicable.
 By clicking on the «Finetuning» link/icon (advanced settings), you can decide to:
o allow or prevent learners from editing their own posts. It is recommended that you allow them; at
least they can correct spelling mistakes!
o allow them to start new discussion threads: which is also recommended in order to bring in more
richness to the exchanges.
o choose the default view (flat, threaded or nested) for the new forum
o if the forum is a group forum, other parameters can be changed. This information will be included
in the section on the «Groups» tool.
o add an image.
 Finally click on the «Submit» button to save the settings.
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Manage forums categories
Besides the drag and drop which allows the complete reorganization of the forum categories, the current
management of forum categories uses known icons:
Manage forums
Besides the drag and drop which allows the complete reorganization of the forums, the current management of
forums uses known icons:
56
Icon Function
Modify settings (title and comment) of the forum category
Delete (after request for confirmation) the forum category AND all the forums that it contains
Control the visibility of a forum category
Lock / unlock a forum category to prohibit its modification (but access to older posts are still
allowed)

Dokeos®
Start a new thread
When the content of a forum is displayed
 Click on the «Create thread» link/icon.
 Fill in the «Title» and «Text» fields.
 The advanced settings allow to:
o Be notified by email if a contribution is made to the thread
o Always position your message on top of the thread (message says «sticky»)
o Add an attachment to your post, eventually enriched with a comment.
 Click on the «Create thread» button
57
Icon Function
Modify forum settings ( title , comment, category, keywords and advanced settings: see previous page)
Delete (after request for confirmation) the forum AND all the messages that it contains
Control the visibility of a forum
Lock / unlock a forum to prohibit its modification (but access to older posts are still allowed)
Request email notification when a new contribution is added to the forum.
The type of mail that alerts such a new contribution is similar to the following:

Dokeos®
Manage threads
The management of threads is identical to that of categories or forums, with the additional feature that you can
move a thread from one forum to another, i.e. where the context is more appropriate:
To move a thread from one forum to another, first click the arrow icon in the group of icons in the Detail column of
the thread. Then select the destination forum from the «Move to» drop down list. Click on the «Move thread»
button to shift the thread to the new forum.
Manage messages
The current management of messages is identical to that of threads and forums, but with the ability to move a
message to another thread, i.e. where the context is more appropriate:
58
Icon Function
Modify message settings (title, text and advanced settings)
Delete the message (after confirmation)
Control the visibility of a message
Move message to another thread
View all contributions posted by the learner and a statistical table based on these contributions
Reply to previous message (Reply on the chosen message)
Quote previous message in the reply
Icon Function
Modify thread settings (title, text, and advanced settings: see previous page)
Delete (after confirmation) the thread and all the items it contains
Control the visibility of a thread
Lock / unlock a thread to prohibit its modification (but access to older posts are still allowed)
Move a thread to another forum
Request email notification when a new contribution is added to the thread
View participants of the thread and contributions/statistics

Dokeos®
Add a message to a thread («Reply to this thread» link/icon)
On top of the thread page appears the «Reply to this thread» link/icon. «Reply to this thread» adds a message to
the same hierarchical level as the start message (see screenshot below, performed in hierarchical order). To do this:
 Click on the «Reply to this thread» link/icon to open a page with the internal html editor where you can
write your message. Below the editor you can re-read the messages related to the same subject.
 Provide a title for your new message
 Enter the text of your contribution
 Choose whether to be notified by mail in case of a response to your contribution
 Attach a document eventually and discuss it if you want
 Click on the button «Reply to this thread».
Respond to a particular message («Reply to this message» icon)
If you use the «Reply to this message» icon at the bottom of a message, you will insert a reply to the selected
message and hierarchically related to this same message (which you will notice when you choose the «Threaded
View»). The response procedure is the same as previously, with the difference that the title of the message takes
over the title of the selected message, preceded by «Re:» indicating that the two messages are related.
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Dokeos®
Respond to a particular message by quoting it («Quote this message» icon)
When replying in a forum discussion it is often convenient to quote all or part of a previous message.
This is precisely the purpose of this command. Your reply will be attached to the message you are referring to. The
quoted message appears in green text.
«Reply to this thread» or «Reply to this message»?
The fundamental difference lies in the hierarchy of the various messages and responses.
«Reply to this message» created messages will be deleted along with the original message.
«Reply to this thread» created messages will be retained even if the start message is deleted.
Search for an item in the forums
All the screens in the «Forum» tool have a search function.
The search is conducted in all the forums of a course and is based on the capture of one or more keywords
separated by the «+» sign. The results are returned as a list indicating:
 Forum category
 The title of the forum
 The title of the thread in which search words are quoted.
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Dokeos®
Chapter 12:Chapter 12: «Modules» tool«Modules» tool
The «Modules» tool allows you to re-use your existing training materials in SCORM format with ease by importing
them directly into the portal. The «Modules» tool can display and track content which conforms to the SCORM
(Sharable Content Object Reference Model) standard. Via the «Reporting» tool you can follow the progress of
learners on these modules and generate accurate reporting tables. In case you also have Dokeos AUTHOR then
the «Modules» tool also allows you to import Powerpoint files which you can edit and enrich further in Dokeos. Or
you could create Dokeos modules from scratch with the Dokeos AUTHOR tool. All these modules will also be seen
in the «Modules» tool. Please see the Dokeos AUTHOR Tutorial for further details on this. This chapter is about
importing courses created outside the Dokeos platform - SCORM course packages.
Using SCORM modules
Packaged as a ZIP file, a SCORM module not only contains all the course resources (documents, media, exercises…),
but also information related to the structure of the course, like the definition of the different sections, pre-requisites
etc... In addition, a SCORM module can «talk» to the LMS platform on which it is imported. This communication can
be basic (such as informing the platform if a section has been completed or not) or can be more advanced
(deciding which sections to display based on test results, etc…). The SCORM compliant modules store in a personal
way the progress of the learner (actually, it is the interaction module / platform that keeps track of the progress).
61

Dokeos®
Import a SCORM course
As explained earlier, modules packaged in the SCORM format are available as compressed files (ZIP).
To import a SCORM module into the Dokeos portal:
 Click on the «SCORM Import» button on the «Modules» homepage.
 Click on the «Browse» button to browse for the Zip file in your hard disk or on your network.
When the SCORM format is recognized by Dokeos, it will appear in the module list as another module. A SCORM
module looks exactly like a Dokeos module when displayed.
Use modules in course scenario
Another tool that can be used in the course scenario is the «Modules» tool. Once the modules have been
uploaded or created they can be added as an activity in the course scenario.
62

Dokeos®
63

Dokeos®
Chapter 13: «Quiz» toolChapter 13: «Quiz» tool
The «Quiz» tool allows you to create self-evaluation tests that can contain any number of questions. Dokeos offers,
in addition to the usual eight questions types, a set of thirty question templates ready to be deployed.
There are different types of responses available for the creation of your questions:
 Multiple choice (Single answer)
 Multiple choice (Multiple answers)
 Reasoning
 Fill-in-the-blank
 Open question
 Matching (correspondence between a series of proposals and a second set of responses)
 Image zones (hotspot)
 Contour
One quiz consists of a certain number of questions, not necessarily of the same type, under a common topic.
64

Dokeos®
Create a quiz
 Click on the «New quiz» link/icon
 Fill in the «Quiz name» field
Create a question
Once the quiz is created, after clicking on the «Submit» button, you can continue adding questions. You can
choose questions from among the eight types offered. You can proceed in the same way as if the quiz already
exists by adding one or more questions. You have eight types of exercises to cover many possibilities. These types
are also broken down into thirty pre-cooked templates ready to be customized.
Keep in mind that the same quiz can involve several types of responses in order to break the monotony and meet
different evaluation needs.
Question type Possible variations using precooked templates
Multiple choice question and single
answer
This is the most classic MCQ where only
one response will be considered valid.
Seeking the truth of information (true /
false)
Select one correct answer from multiple
choices
Sequencing operations
Select and justify
Be sure of your answer
Choose an image
Listen then answer a multiple choice
question
Follow the steps described in the
screencast
65

Dokeos®
Following a flash animation
Grasp information from a video
Multiple choice question and multiple
answers
Variation of the preceding type, MCQ can
affect several valid responses.
To include in a list
To eliminate the intruders from a list
Reasoning
MCQ variant of the preceding type.
Include / exclude images
Provide a set of answers (reasoning)
Fill-in-the-blanks
This is the text with gaps (blanks). The
goal is to register words that you
previously removed from the text. This is
the type of exercise commonly used by
language instructors in early learning.
Complete a form
Calculate an answer
Complete a table
Fill in the blanks while listening
Complete the crossword
Open Question
Here, the response of the learner will be
written freely. That answer will not be
evaluated immediately, because the
evaluation requires the intervention of the
trainer. The final score will be assigned by
the trainer, after the correction.
Answer freely (open question)
Justify your answers to the previous
question
Explain concepts from a mindmap
Matching
This type of answer can be selected to
create a question where the learner will
have to connect elements of a set of
propositions P1 with the elements of a
second set of propositions P2.
It can also be used to ask the learner to
sort items in a certain order.
Match words with one another
Order a process (prioritize)
Build a demonstration
Matching images with one another
66

Dokeos®
Image zones (hotspot)
In this type of exercise, the learner will
have to identify (by clicking) areas in an
image, in response to the question posed
by the trainer.
Identify zones of an image by clicking
into them
Navigate in a diagram by clicking on it
Follow operations on a screenshot
Find errors in a form
The following part of the manual will detail only the main questions types.
Multiple choice question and single answer
 Complete the question title.
 Enter the maximum score for the question. The learner obtains this score if the question is answered
correctly. If answer is incorrect, then the learner obtains a score of 0.
 Add media using the internal editor and choose its position.
 Add or decrease the number of possible answers by clicking on «+» or «-».
 Enter the answer options provided to learners.
 Select the single correct answer.
 Enter the feedbacks associated with responses. Keep in mind that feedback associated with a wrong
answer can be a start of remediation, and feedback associated with good response may be an early
reinforcement of learning. «Feedback if true» is given to the learner if the question is answered correctly. If
answer is incorrect, then the learner receives «Feedback if false».
 Click the «Submit» button to save the question.
67

Dokeos®
Multiple choice question and multiple answers
This consists of 2 types of question: «Multiple Answer»and «Reasoning». The question creation is the same but the
score and feedback (if enabled in the quiz scenario) given to the learner differs.
To create the question:
correctly. If answer is incorrect, then the learner obtains a partial score or 0, depending on the answer of
the learner and the type of question. Please also see the note below.
 Enter the answer options provided to learners.
 Tick off the correct answers.
 Enter the feedbacks associated with responses. Keep in mind that feedback associated with a wrong
reinforcement of learning.
 Click the «Submit» button to save the question.
NOTE: The score obtained by the learner depends on the question type and the answer of the learner.
For the question type «Multiple Answer» the following options are possible:
• The learner answers the question correctly. In this case the learner obtains the total score and «Feedback if
true».
• The learner selects only part of the correct answers. In this case the learner obtains partial score and
«Feedback if true».
• The learner selects only incorrect answers or no answers at all. Then the learner obtains a score of 0 and
«Feedback if false».
• The learner selects both correct and incorrect answers. Then the learner obtains a partial score and
«Feedback if false».
The calculation of the partial score is as follows:
Max score / Number of correct answers = points added for each correct answer or points subtracted for each
incorrect answer.
For the question type «Reasoning» the following options are possible:
• The learner answers the question correctly. Then the learner obtains the total score and «Feedback if true».
• The learner answers incorrectly, either by selecting only part of the correct answers, or selecting only
incorrect answers, or both correct and incorrect answers, or no answers at all. In all these cases the learner
obtains a score of 0 and «Feedback if false». There is no partial score for this question type.
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Dokeos®
Fill-in-the-blanks
 Enter the complete text, select the words to complete and click on the square brackets-icon. Dokeos
accepts words in uppercase or lowercase as correct answer. Instead of entering the text, you can also
upload an Excel file by using the «Browse» button. The content will be placed in the text field. To see an
example of the Excel file, download the template via the «DOWNLOAD FILL IN BLANKS TEMPLATE» link.
 Assign a score to each element in brackets, they are automatically enrolled under the response area.
 Enter the feedbacks associated with the responses. Keep in mind that feedback associated with a wrong
reinforcement of learning. «Feedback if true» is given to the learner if 50% of the max score is obtained. If
less than 50% of the max score is obtained, the learner receives «Feedback if false».
 Click on the «Submit» button to save the question.
69

Dokeos®
Open question
 Enter the maximum score for the question. By default the learner obtains a score of 0 because open
questions cannot be corrected automatically. It requires the intervention of a trainer.
70

Dokeos®
The remaining work will be done during the correction. You will then need to add a comment and especially to
specify the score obtained by the learner for that question, counting the elements of the answer the learner has
provided. For quizzes that contain open questions an icon will appear in the «CORRECT» column in the Quizzes list,
indicating that the quiz has open questions and also giving the possibility to correct and a assign a score to the
open questions.
By clicking on the «Correct» icon of the quiz, you can display the results of the quiz taken by all the learners in your
course. By default the quizzes still to be corrected will be displayed. A click on the «Mark activity» icon under the
«More Details» column displays the answer details. Here you can enter feedback for the open question by clicking
on the «Individual feedback» link, plus you can also enter the score for the open question. Learners can see their
scores for open questions only after you have entered them.
Once the open questions in the quiz have been corrected, the quiz will be removed from this list and appear in the
list of corrected quizzes. To display the corrected quizzes simply click the «With individual feedback» link/icon.
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Dokeos®
There is also an optionally to export in xls format (Excel), allowing all imaginable sorting on learners and their
results:
Or in PDF format:
Matching
correctly. If answer is incorrect, then the learner obtains a partial score or 0, depending on the number of
correct answers. The obtained score is calculated as follows: Max score / Number of matching elements =
points obtained for each correct match.
 Enter the proposed and corresponding elements.
 Use the dropdown lists to associate the correct answers to the proposed elements.
 Enter the feedbacks. «Feedback if true» is given to the learner if all elements are matched correctly. In all
other cases, the learner receives «Feedback if false».
 Click «Submit» to save the question.
The result shown to the learner will appear as drag and drop areas to restore the correct pairs.
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Dokeos®
Image zones (hotspot)
In this question type the learner must click on one or more areas of an image you have previously made available
on the server to answer your question.
The design of a question of the type image zones requires to:
 Complete the question title
 Click the «Browse» button to import an image ( jpg, png or gif) from your hard drive or network then click
on «Upload».
 The image is uploaded in the central area where by default 2 colors appear, each associated with a
clickable form (accessible from a drop down list).
 Click on the buttons «+» or «-» to add or delete hotspots.
 Select among the 3 available forms (square, ellipse, polygon) that which will be best suited for the area to
be identified. For closing a polygon, a right click gives the context menu that has a dedicated command to
close the area.
 Complete the titles of the areas to be identified by the learner.
 Assign a score to each area to be identified. The learner obtains the assigned score if the learner has
clicked within the indicated area. The learner obtains 0 points if the learner has clicked outside the
indicated area.
 Enter the feedbacks. «Feedback if true» is given to the learner if all areas have been identified correctly. In
all other cases, the learner receives «Feedback if false».
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Manual d okeos plataformaealearning

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