Managing the Life Cycle of IT Products
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In this session, you’ll learn how you can incorporate your IT product lifecycle into the cloud where you can define, publish, monitor, and manage your products. Central IT can enable end-users in their organizations to easily discover and provision these products, from a personalized portal. We will demonstrate using AWS services that enable IT to retain control of resources provisioned in the AWS cloud, track configuration changes and audit user activities. We will also show AWS Marketplace, that helps you find third-party software that you need, buy it, and easily deploy it in the AWS cloud.
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Managing the Life Cycle of IT Products
- 1. ©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved Managing lifecycle of enterprise workloads as IT Products in AWS Ashutosh Tiwary, General Manager, AWS Abhishek Lal, Product Manager, AWS
- 2. Traditional Lifecycle of IT Products Stage Who? How? Define IT Admin Documents Publish IT Admin Portal, Spreadsheet Request User Tickets Provision IT Admin Manual, Scripts Monitor/Manage IT Admin Traditional tools to monitor, patch, backup Track/Govern IT Admin Compliance tools, inspections, spreadsheets What is an IT Product: Server, Database, Desktop, Environment, Application?
- 3. Lifecycle of IT Products in the cloud Stage Who? How? Define IT Admin Publish IT Admin Request Provision Monitor/Manage IT Admin Track/Govern IT Admin IT Products: Server, Database, Desktop, Environment, Application
- 4. Lifecycle of IT Products in AWS Stage Cloud AWS Define Infrastructure as code CloudFormation Publish Service catalog Service Catalog Request Self-Service Portal Service Catalog Provision Self-Service Portal with automation Service Catalog Monitor/Manage Metrics, visualizations & automated alerts CloudWatch Track/Govern Audit logs, change events and alerts Config, CloudTrail
- 5. IT Product Lifecycle Management in AWS CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 6. IT Product Lifecycle Management in AWS CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 7. Use cases enabled by CloudFormation • Allows creating templates of your infrastructure and applications • Specify resources and their relationships • Easily version control, replicate or update your environments • Integrate with other development, CI/CD, and management tools.
- 8. Demo: Provision your resources with standardized templates
- 9. IT Product Lifecycle Management in AWS CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 10. What is the AWS Service Catalog? AWS Service Catalog is a personalized portal for end-users in an organization to browse and launch services listed by their IT departments IT Developers Control Visibility Compliance Agility Self-service Time to market
- 11. Why should I use a Service Catalog? Use cases • Development/Test Environments • Line-of-business applications Benefits • For organizations – Promote compliance – Cost Management • For administrators – Increase standardization – Controlled access – Centralized management • For end-users (developers & applications users) – Simple personalized portal – Self-service provisioning
- 12. Creates portfolio Adds constraints and grant access 1 4 5 Administrator Portfolio Users Browse Products 6Launch ProductsAWS CloudFormation template Creates product3Authors template2 ProductX ProductY ProductZ 7 Deploys stacks Notifications Notifications 8 8 Service Catalog flow Create custom services and grant access Use a personalized portal to find & launch services
- 13. AWS Service Catalog Demo
- 14. IT Product Lifecycle Management in AWS CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 15. AWS CloudWatch • Monitoring service in AWS • 300+ built-in metrics • Publish your own custom metrics • Alerts on metrics • Centralized archive & access for logs
- 16. Use cases enabled by CloudWatch • Monitor metrics & logs: errors, exceptions, HTTP responses • Analyze metrics data: using graphs & Trusted Advisor • Centralized repository of logs and metrics off-box • Watching logs without connecting to host • Correlate system status with change events
- 17. Demo: Monitor resources and products on AWS
- 18. IT Product Lifecycle Management in AWS CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 19. ©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved Continuous Change Recording Changing Resources AWS Config History Stream Snapshot (ex. 2014-11-05) AWS Config
- 20. Why track change events using Config? • Discovery: What resources exist? • Troubleshooting: What has changed? • Audit Compliance: Where is the evidence? • Change Management: What will this change affect? • Security Analysis: Am I safe?
- 21. Demo: Track resource configurations and changes
- 22. IT Product Lifecycle Management in AWS CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 23. Introduction to AWS CloudTrail Customers are making API calls... On a growing set of services around the world… CloudTrail is continuously recording API calls… And delivering log files to customers
- 24. Use cases enabled by CloudTrail • Security Analysis – Use log files as an input into log management and analysis solutions to perform security analysis and to detect user behavior patterns • Track API calls to AWS Resources – Track creation, modification, and deletion of AWS resources such as Amazon EC2 instances, Amazon VPC security groups and Amazon EBS volumes • Troubleshoot Operational Issues – Identify the most recent actions made to resources in your AWS account • Compliance Aid – Easier to demonstrate compliance with internal policies and regulatory standards
- 25. Demo: Log API calls for audit
- 26. Partner solutions integrated with CloudTrail
- 27. IT Product Lifecycle Management in AWS – Wrap up CloudFormation template Admin Define AWS Service Catalog Publish CloudFormation stack Users Browse and Launch AWS CloudTrail Amazon S3 Monitors Logs all API calls AWS CloudWatch alarm Monitors Initiates Notifies AWS Config Track changes Notifies ChangesChanges Provisions
- 28. Scenario: Evaluate and procure software
- 29. What is AWS Marketplace? • Commerce site that enables accelerated evaluation and procurement of software • Simplifies buying for customers, eliminates additional contracting and allows customers to purchase software from 685+ vendors • Consume as needed, without overprovisioning • One AWS bill • Over 2,100 product listings
- 30. More Information • http://aws.amazon.com/solutions/case-studies/ • http://aws.amazon.com/whitepapers • http://aws.amazon.com/economics/
- 31. Thank you!
- 32. SAN FRANCISCO ©2015, Amazon Web Services, Inc. or its affiliates. All rights reserved Enterprise Pre-Day