This document discusses managing professional development through setting goals and evaluating skills. It contains the following information:
1. The author analyzes their dream job as a financial accountant and evaluates their professional strengths and weaknesses. They set long, short, and medium term goals to improve in areas like leadership and communication.
2. A self-assessment chart rates the author's skills, revealing strengths in accounting knowledge but weaknesses in areas like managing people.
3. The document outlines tasks for developing business skills like understanding organizational hierarchies and effective communication between levels.
4. Professional development is discussed through learning styles, lifelong learning, and selecting appropriate research sources.
This document discusses important business management skills for career success. It identifies communication, leadership, budget management, motivation, working with less, planning/prioritization, mentorship, and continuously learning new skills as key abilities. Business managers must communicate clearly, lead teams effectively, manage budgets responsibly, motivate employees, accomplish more with fewer resources, prioritize tasks, seek mentorship from experienced managers, and regularly refresh their skills through training. Developing these skills can help one become a more productive and effective employee.
SlideShare #3 Leadership in Retail - Brian VillwockBrian Villwock
Leadership in retail requires both managing tasks and leading people. Effective retail leaders motivate and inspire employees through communication, training, praising good performance and constructive criticism. They lead by example in customer interactions. Leaders must find a balance between being task-oriented and developing relationships, using both transactional and transformational leadership styles. Framing language and setting the right context are important communication tools for retail leaders.
The document discusses developing entrepreneurial skills and business planning. It covers analyzing the skills needed for a business, conducting a skills audit, performing a SWOT analysis, identifying personal goals, developing action plans, and evaluating skills regularly. Market research, segmentation, and developing a marketing plan are also discussed. Key points include identifying the range of skills needed, both currently and as the business expands, assessing personal skills and skills gaps, and creating plans to develop necessary skills over time.
This document discusses personal entrepreneurial competencies (PECs) related to computer hardware servicing. It provides an overview of the module, which involves assessing one's own PECs and comparing them to successful entrepreneurs in the province. The module aims to help students identify areas for improvement, align their PECs with their career choice, and create a plan to ensure success. Key PECs discussed include being hardworking, confident, disciplined, able to accept change, and profit-oriented. Important skills include excellent planning, strong people skills, and sound decision making.
The document discusses a values audit and capabilities audit conducted by the author. The values audit identifies integrity, perseverance, responsibility, leadership, and collaboration as the author's key personal values. These values will guide the author's career decisions and goals. The capabilities audit examines the author's hard skills in accounting, statistics, and computer programming from their university studies. It also analyzes soft skills developed through experiences organizing events, operating an online store, and participating on a sports team. These skills will help the author pursue opportunities in the financial and banking industries. The author creates a personal brand statement highlighting their strengths to potential employers.
The document provides information on hard skills and soft skills that employers look for in job candidates. It defines hard skills as specific, teachable abilities that are job-related, such as computer skills, while soft skills are personal attributes like communication, teamwork and adaptability. The document recommends that job seekers evaluate which hard and soft skills match the jobs they are applying for and look for opportunities to develop in areas they may be lacking. It provides many resources for acquiring hard skills through education, training, volunteering and experience.
The executive summary should summarize the key points of the business plan in less than 500 words. It should briefly discuss the company mission, vision, objectives, management team, product/service, market, and financial projections. The summary is critical as it may be the only section read by potential investors. It must convince the reader that the business proposition is solid and worth further consideration.
This document discusses important business management skills for career success. It identifies communication, leadership, budget management, motivation, working with less, planning/prioritization, mentorship, and continuously learning new skills as key abilities. Business managers must communicate clearly, lead teams effectively, manage budgets responsibly, motivate employees, accomplish more with fewer resources, prioritize tasks, seek mentorship from experienced managers, and regularly refresh their skills through training. Developing these skills can help one become a more productive and effective employee.
SlideShare #3 Leadership in Retail - Brian VillwockBrian Villwock
Leadership in retail requires both managing tasks and leading people. Effective retail leaders motivate and inspire employees through communication, training, praising good performance and constructive criticism. They lead by example in customer interactions. Leaders must find a balance between being task-oriented and developing relationships, using both transactional and transformational leadership styles. Framing language and setting the right context are important communication tools for retail leaders.
The document discusses developing entrepreneurial skills and business planning. It covers analyzing the skills needed for a business, conducting a skills audit, performing a SWOT analysis, identifying personal goals, developing action plans, and evaluating skills regularly. Market research, segmentation, and developing a marketing plan are also discussed. Key points include identifying the range of skills needed, both currently and as the business expands, assessing personal skills and skills gaps, and creating plans to develop necessary skills over time.
This document discusses personal entrepreneurial competencies (PECs) related to computer hardware servicing. It provides an overview of the module, which involves assessing one's own PECs and comparing them to successful entrepreneurs in the province. The module aims to help students identify areas for improvement, align their PECs with their career choice, and create a plan to ensure success. Key PECs discussed include being hardworking, confident, disciplined, able to accept change, and profit-oriented. Important skills include excellent planning, strong people skills, and sound decision making.
The document discusses a values audit and capabilities audit conducted by the author. The values audit identifies integrity, perseverance, responsibility, leadership, and collaboration as the author's key personal values. These values will guide the author's career decisions and goals. The capabilities audit examines the author's hard skills in accounting, statistics, and computer programming from their university studies. It also analyzes soft skills developed through experiences organizing events, operating an online store, and participating on a sports team. These skills will help the author pursue opportunities in the financial and banking industries. The author creates a personal brand statement highlighting their strengths to potential employers.
The document provides information on hard skills and soft skills that employers look for in job candidates. It defines hard skills as specific, teachable abilities that are job-related, such as computer skills, while soft skills are personal attributes like communication, teamwork and adaptability. The document recommends that job seekers evaluate which hard and soft skills match the jobs they are applying for and look for opportunities to develop in areas they may be lacking. It provides many resources for acquiring hard skills through education, training, volunteering and experience.
The executive summary should summarize the key points of the business plan in less than 500 words. It should briefly discuss the company mission, vision, objectives, management team, product/service, market, and financial projections. The summary is critical as it may be the only section read by potential investors. It must convince the reader that the business proposition is solid and worth further consideration.
The document discusses developing a business plan. It includes sections for an information researcher, content organizer, and plan developer. The information researcher must read and summarize the key points of an article on business plans. This includes identifying the main points, explaining why the plan is important, and providing a business example where a plan is necessary. The content organizer explains the overall idea of a business plan, proposes a sample plan with 10 points, and discusses how companies should approach designing a plan. The plan developer creates concept maps summarizing the article and proposes questions about business plans.
The training process at Apex Door Company lacks structure and documentation, resulting in employees performing jobs in their own way without clear understanding of expectations. To improve training, specific steps would be taken: 1) Developing comprehensive job descriptions, 2) Implementing a standardized new employee orientation program, 3) Conducting training needs assessments, 4) Implementing tailored training methods like on-the-job training and job instruction training, 5) Developing management through on-the-job training, and 6) Evaluating training effectiveness through measuring reaction, learning, behavior, and results.
How Business Administration Jobs Can Get You Your Heart’s DesireAlecia Stringer
With roles that are varied in nature, business administration encompasses everything from a corporation’s business operations and management teams, leading a larger group of lower level employees within an organization, to a company’s advertising and marketing strategies to increase profits and attract prospective clients.
This document provides definitions for key terms related to human resource management. It summarizes chapters from a dictionary on human resources covering strategic HR management, job analysis, personnel planning and recruiting, employee testing and selection, interviewing candidates, and training and developing employees. Each chapter defines important concepts in bullet point form for easy reference.
Entrepreneurial competencies refer to important characteristics that entrepreneurs should possess to perform their functions effectively, such as being hardworking, self-confident, creative, and able to accept change. Successful entrepreneurs also need skills like planning, strong people skills, and decision making. The document provides a checklist for assessing personal entrepreneurial competencies as either strengths or areas for development.
The document discusses modeling the human resources (HR) function as an internal customer service department. It begins by defining the role of a customer service department, which is to directly interact with and satisfy customers. It then argues that HR should aim to satisfy employees in the same way, as employees are the internal customers. The document provides examples of how various HR functions like recruitment, performance management, training, and benefits can be designed to prioritize the employee experience and make processes more customer-friendly. The goal is to attract, retain and develop talent through excellent internal customer service.
1. The document discusses two entrepreneurs from Maasin City, Philippines named Mr. Rolito J. Royeras Jr. and Mr. Heil S. Gagarin.
2. It provides background information about their achievements and characteristics, noting that Mr. Royeras is a philanthropist and rescuer while Mr. Gagarin started a successful business in computer repair and cafes.
3. Students are asked to complete various activities comparing their own personal entrepreneurial competencies to those of Mr. Gagarin and Mr. Royeras, and to identify skills of their own that could be improved.
The document describes the issues with the previous induction training process and the new solution implemented. Previously, induction training was seen as a burden, technology was often not ready on day one, and knowledge transfer involved lengthy sessions. As a result, employees felt disengaged and unprepared. The new solution created a clear induction and learning pathway. It ensured technology was ready, established expectations for day one, and structured the training into engaging chunks with varied learning methods. The outcomes included reduced time burden, employees hitting the ground running faster, and improved collaboration and confidence.
E M P L O Y M E N T C O M M U N I C A T I O N...03Bob Bin
The document provides guidance on various aspects of the recruitment process including screening applicants, interviewing, making recommendations, writing resumes and cover letters, preparing for and facing interviews, and following up with thank you letters. It offers tips for writing effective application letters and resumes, highlighting qualifications and skills, and interview preparation and performance.
The document discusses the nature and significance of management. It defines management as the process of working with others to achieve organizational objectives effectively using limited resources. It outlines the characteristics, objectives, importance, nature and levels of management. Coordination is defined as arranging group efforts to provide unity of action towards a common purpose. The need for coordination arises from the size, functional differentiation and specialization of organizations. Several questions related to management concepts are provided for practice.
Conjectural Swot Up of Low Employee Retention Factors in Star Category Hotelspaperpublications3
This document discusses factors that influence low employee retention in star-rated hotels in India. It identifies key factors such as below average pay, lack of recognition, limited career growth opportunities, job dissatisfaction, poor work-life balance, and mismatches between employee skills and job requirements. The paper argues that addressing these factors through effective retention strategies can help reduce employee turnover. Retaining valuable employees benefits hotels by improving customer satisfaction, productivity and knowledge retention within the organization.
English for HR Managers: Language for Training and Continuous Professional De...humanenglish
The document discusses staff training and continuous professional development (CPD). It covers reviewing the language from the previous session, the importance of training for careers and development, and ensuring quality through staff training. Key topics include performance reviews, competency frameworks, career progression, and evaluating the impact of training and CPD in organizations.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
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Jemsheed Thumbithodika is seeking a position that utilizes his MBA in HR and Finance as well as his experience as an accountant and administrative professional. He has over 1 year of experience working for Hindustan Trading Company. He is proficient in SAP tools, Tally, MS Office, and has strong communication, leadership, and managerial skills. His academic qualifications include an MBA from Bharathiar University and a BBM from the same university.
Hiring & Managing Small Business Employees Training TranscriptSirra Ndow
The idea of owning running a business is exciting and can be very rewarding. However, becoming a successful business owner can also be very challenging. It requires the right mindset, perspective, attitude, traits & know-how.
Our Free Business Training is designed to give you an insight into what it means to own a business and provide you with the basics to get you started off on the path to success.
This compact but complete 10 session program will cover topics from accessing if business ownership is the right path for you, planning, opening your business to growing and expanding.
Step by Step details of how I recruited 5,000 loan originators and builders, Realtors to refer over 67,000 closed customers in 8 Years for over $27,000,000 Revenue
About Scoreinc.com
Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service. Contact Score for more information at 877-876-5921 or by visiting the following pages:
www.scoreinc.com
Credit Repair Merchant Services: http://www.scoreinc.com/getting-paid.php
Fair Debt Collection Practices
http://www.scoreinc.com/fdcpa.php
Credit Repair Business Training http://www.scoreinc.com/members.php
Credit Repair Software:
http://www.scoreinc.com/software.php
Credit Repair Solutions:
http://www.scoreinc.com/score-way.php
Think Inc. was founded in 1996 by Dr. Promod K. Batra to provide management training and publishing. It has since trained over 500,000 individuals through 8,000 seminars and workshops. It serves individuals, corporations, universities, and government organizations. Think Inc. covers topics such as leadership, communication, quality management, and more. It has authored over 67 books and published management planners. Think Inc. aims to spread positive thoughts and language through its trainings, publications, and other offerings to inspire learning and growth.
i360 is a vocational training company that provides soft skills and other skills-based training programs. It has over 40 training centers across 11 states in India. i360 uses a competency-based training methodology that includes conducting a training needs identification, aligning training with organizational needs, measuring training effectiveness, and providing customized modular programs. The catalog describes i360's broad categories of training including sales, marketing, human resources, and banking/finance. It also provides details on i360's methodology and lists over 100 specific training modules.
Saurabh Sable's resume summarizes his professional experience in training and operations management. He has over 7 years of experience developing and delivering soft skills, sales, and communication training programs. His career has progressed from marketing executive to training manager, where he is responsible for identifying training needs, designing programs, managing training delivery, and evaluating effectiveness. He possesses strong leadership, communication, and problem-solving skills and is seeking a new challenging position utilizing his experience in training and business development.
In every large organization, there's a hierarchy of management that keeps the whole operation running smoothly. A good manager is able to blend into the background, changing small things here and there to great effect. Being a good manager is about leading by example. It's one of the toughest jobs out there — in part because you have to manage other people's expectations — and also because it's one of the least acknowledged tasks. Despite this, there are several tricks of the trade that will help you successfully manage all your responsibility, in style and with verve.
TD Canada Trust implements various performance management tools to develop employees including learning maps, mentoring programs, and tuition reimbursement. Based on interviews, employees are committed to helping clients but feel pressured to meet sales goals. They receive feedback primarily on numbers but want more recognition and coaching. While TD focuses on customer service, employees would benefit from more support, balanced goals, and appreciation for their work.
The document discusses developing a business plan. It includes sections for an information researcher, content organizer, and plan developer. The information researcher must read and summarize the key points of an article on business plans. This includes identifying the main points, explaining why the plan is important, and providing a business example where a plan is necessary. The content organizer explains the overall idea of a business plan, proposes a sample plan with 10 points, and discusses how companies should approach designing a plan. The plan developer creates concept maps summarizing the article and proposes questions about business plans.
The training process at Apex Door Company lacks structure and documentation, resulting in employees performing jobs in their own way without clear understanding of expectations. To improve training, specific steps would be taken: 1) Developing comprehensive job descriptions, 2) Implementing a standardized new employee orientation program, 3) Conducting training needs assessments, 4) Implementing tailored training methods like on-the-job training and job instruction training, 5) Developing management through on-the-job training, and 6) Evaluating training effectiveness through measuring reaction, learning, behavior, and results.
How Business Administration Jobs Can Get You Your Heart’s DesireAlecia Stringer
With roles that are varied in nature, business administration encompasses everything from a corporation’s business operations and management teams, leading a larger group of lower level employees within an organization, to a company’s advertising and marketing strategies to increase profits and attract prospective clients.
This document provides definitions for key terms related to human resource management. It summarizes chapters from a dictionary on human resources covering strategic HR management, job analysis, personnel planning and recruiting, employee testing and selection, interviewing candidates, and training and developing employees. Each chapter defines important concepts in bullet point form for easy reference.
Entrepreneurial competencies refer to important characteristics that entrepreneurs should possess to perform their functions effectively, such as being hardworking, self-confident, creative, and able to accept change. Successful entrepreneurs also need skills like planning, strong people skills, and decision making. The document provides a checklist for assessing personal entrepreneurial competencies as either strengths or areas for development.
The document discusses modeling the human resources (HR) function as an internal customer service department. It begins by defining the role of a customer service department, which is to directly interact with and satisfy customers. It then argues that HR should aim to satisfy employees in the same way, as employees are the internal customers. The document provides examples of how various HR functions like recruitment, performance management, training, and benefits can be designed to prioritize the employee experience and make processes more customer-friendly. The goal is to attract, retain and develop talent through excellent internal customer service.
1. The document discusses two entrepreneurs from Maasin City, Philippines named Mr. Rolito J. Royeras Jr. and Mr. Heil S. Gagarin.
2. It provides background information about their achievements and characteristics, noting that Mr. Royeras is a philanthropist and rescuer while Mr. Gagarin started a successful business in computer repair and cafes.
3. Students are asked to complete various activities comparing their own personal entrepreneurial competencies to those of Mr. Gagarin and Mr. Royeras, and to identify skills of their own that could be improved.
The document describes the issues with the previous induction training process and the new solution implemented. Previously, induction training was seen as a burden, technology was often not ready on day one, and knowledge transfer involved lengthy sessions. As a result, employees felt disengaged and unprepared. The new solution created a clear induction and learning pathway. It ensured technology was ready, established expectations for day one, and structured the training into engaging chunks with varied learning methods. The outcomes included reduced time burden, employees hitting the ground running faster, and improved collaboration and confidence.
E M P L O Y M E N T C O M M U N I C A T I O N...03Bob Bin
The document provides guidance on various aspects of the recruitment process including screening applicants, interviewing, making recommendations, writing resumes and cover letters, preparing for and facing interviews, and following up with thank you letters. It offers tips for writing effective application letters and resumes, highlighting qualifications and skills, and interview preparation and performance.
The document discusses the nature and significance of management. It defines management as the process of working with others to achieve organizational objectives effectively using limited resources. It outlines the characteristics, objectives, importance, nature and levels of management. Coordination is defined as arranging group efforts to provide unity of action towards a common purpose. The need for coordination arises from the size, functional differentiation and specialization of organizations. Several questions related to management concepts are provided for practice.
Conjectural Swot Up of Low Employee Retention Factors in Star Category Hotelspaperpublications3
This document discusses factors that influence low employee retention in star-rated hotels in India. It identifies key factors such as below average pay, lack of recognition, limited career growth opportunities, job dissatisfaction, poor work-life balance, and mismatches between employee skills and job requirements. The paper argues that addressing these factors through effective retention strategies can help reduce employee turnover. Retaining valuable employees benefits hotels by improving customer satisfaction, productivity and knowledge retention within the organization.
English for HR Managers: Language for Training and Continuous Professional De...humanenglish
The document discusses staff training and continuous professional development (CPD). It covers reviewing the language from the previous session, the importance of training for careers and development, and ensuring quality through staff training. Key topics include performance reviews, competency frameworks, career progression, and evaluating the impact of training and CPD in organizations.
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
Jemsheed Thumbithodika is seeking a position that utilizes his MBA in HR and Finance as well as his experience as an accountant and administrative professional. He has over 1 year of experience working for Hindustan Trading Company. He is proficient in SAP tools, Tally, MS Office, and has strong communication, leadership, and managerial skills. His academic qualifications include an MBA from Bharathiar University and a BBM from the same university.
Hiring & Managing Small Business Employees Training TranscriptSirra Ndow
The idea of owning running a business is exciting and can be very rewarding. However, becoming a successful business owner can also be very challenging. It requires the right mindset, perspective, attitude, traits & know-how.
Our Free Business Training is designed to give you an insight into what it means to own a business and provide you with the basics to get you started off on the path to success.
This compact but complete 10 session program will cover topics from accessing if business ownership is the right path for you, planning, opening your business to growing and expanding.
Step by Step details of how I recruited 5,000 loan originators and builders, Realtors to refer over 67,000 closed customers in 8 Years for over $27,000,000 Revenue
About Scoreinc.com
Scoreinc.com, Inc., headquarter in Mayaguez Puerto Rico USA, with offices in Mobile Alabama, is a leading provider of services to the derogatory credit sector of the financial service industry through its Scoreway® Software Solution and credit report accuracy dispute services. The Scoreway® platform provides an end-to-end management solution that helps the companies that we serve manage the credit review and dispute process and to improve controls and profitability. Scoreinc.com services an ever growing list of mortgage company’s, banks, credit unions, Realtors®, builders and credit service organizations through its innovative technology and credit report accuracy service. Contact Score for more information at 877-876-5921 or by visiting the following pages:
www.scoreinc.com
Credit Repair Merchant Services: http://www.scoreinc.com/getting-paid.php
Fair Debt Collection Practices
http://www.scoreinc.com/fdcpa.php
Credit Repair Business Training http://www.scoreinc.com/members.php
Credit Repair Software:
http://www.scoreinc.com/software.php
Credit Repair Solutions:
http://www.scoreinc.com/score-way.php
Think Inc. was founded in 1996 by Dr. Promod K. Batra to provide management training and publishing. It has since trained over 500,000 individuals through 8,000 seminars and workshops. It serves individuals, corporations, universities, and government organizations. Think Inc. covers topics such as leadership, communication, quality management, and more. It has authored over 67 books and published management planners. Think Inc. aims to spread positive thoughts and language through its trainings, publications, and other offerings to inspire learning and growth.
i360 is a vocational training company that provides soft skills and other skills-based training programs. It has over 40 training centers across 11 states in India. i360 uses a competency-based training methodology that includes conducting a training needs identification, aligning training with organizational needs, measuring training effectiveness, and providing customized modular programs. The catalog describes i360's broad categories of training including sales, marketing, human resources, and banking/finance. It also provides details on i360's methodology and lists over 100 specific training modules.
Saurabh Sable's resume summarizes his professional experience in training and operations management. He has over 7 years of experience developing and delivering soft skills, sales, and communication training programs. His career has progressed from marketing executive to training manager, where he is responsible for identifying training needs, designing programs, managing training delivery, and evaluating effectiveness. He possesses strong leadership, communication, and problem-solving skills and is seeking a new challenging position utilizing his experience in training and business development.
In every large organization, there's a hierarchy of management that keeps the whole operation running smoothly. A good manager is able to blend into the background, changing small things here and there to great effect. Being a good manager is about leading by example. It's one of the toughest jobs out there — in part because you have to manage other people's expectations — and also because it's one of the least acknowledged tasks. Despite this, there are several tricks of the trade that will help you successfully manage all your responsibility, in style and with verve.
TD Canada Trust implements various performance management tools to develop employees including learning maps, mentoring programs, and tuition reimbursement. Based on interviews, employees are committed to helping clients but feel pressured to meet sales goals. They receive feedback primarily on numbers but want more recognition and coaching. While TD focuses on customer service, employees would benefit from more support, balanced goals, and appreciation for their work.
Sample Assignment on Employability Skills - Assignment Prime AustraliaAdam Jackson
Read this sample assignment on Employability Skills which will help you in improving your assignment writing skills. Assignment Prime provides free samples to Australian students on every subject written by the professional experienced writers. We are the best assignment writing service providers in Australia. Contact us now to avail 25% off and score perfect grades in your assignments.
Introduction Account Management in Media SciencesAamir Abbasi
This document provides an overview of account management and the qualities needed to be a successful account manager. It discusses the key responsibilities of an account manager, which include dealing with clients, understanding client needs and business, and representing the agency. The document also identifies important personal qualities like optimism, creativity, and dependability. Professional qualities discussed include organization, industry knowledge, delegation, communication, relationship building, and valuing others.
Strategic Human Resource
Management Plan
NAME OF YOUR COMPANY
Your Name
Date, 2015
AMP-434
Instructor T. Love
TABLE OF CONTENTS
Section 1 #
Introduction #
background & history #
section 2 #
corporate statements #
Mission #
Vision #
Values #
section 3 #
SWOT Analysis #
Strengths #
Weaknesses #
Opportunities #
Threats #
section 4 #
organizational strategy action plan #
SMART Goals #
section 5 #
conclusion #
GRAND CANYON UNIVERSITY SCENARIO GENERATOR
Module 6 Scenario: Performance Management Cycle
Type: Family Business
Size: Medium Size Company
Sector: Flower Shop
Funding: Investors/Lenders
Stakeholders:
Investors/Lenders
Decision makers:
Managers
Formal organization:
LLC
Human Resources Department:
Pay-for service arrangement: temporary agency
Stage in Organizational Lifecycle:
Birth
THESE ARE THE GIVEN CONSTRAINTS:
ORGANIZATIONAL BACKGROUND:
Founded in: 1963
Dedicated to: The company thrives to provide the best possible
experience to all of its business partners and clients.
Culture Our culture is akin to that of a small family. All our
employees are partners in the business, share our success, and help us
sustain the core values that make us successful.
Structure: Our organization is very flat and consists of three tiers:
owners, managers, and non-manager employees.
Mission statement: To ensure that each customer receives prompt,
professional, friendly, and courteous service. To maintain a
professional and friendly environment for our cusotmers and staff. To
provide at a fair price using only quality components. To ensure that
all customers and staff are treated with the respect and dignity they
deserve. To thank each customer for the opportunity to serve them. By
maintaining these objectives we shall be assured of a fair profit that
will allow us to contribute to the community we serve.
Vision statement: Within the next five years, we will become a leading
provider of products and services to small businesses by providing
page 1 / 4
customizable, user-friendly solutions scaled to small business needs.
INTEGRITY: By dealing honestly with our clients, staff, vendors and
community.
RESPONSIBILITY: By considering the environment in which we do
business, community views and the common good.
PROFITABILITY: By being aware that an appropriate level of profit is
necessary to maintain our business and allow our values to continue to
be observed.
Values statement: In conducting our business, we will realize our
vision by performing our affairs so that our actions provide
confirmation of the high value we place on:
Present goals: To reduce delivery and distribution time of products
and services. To reduce the number and frequency of customer
complaints, and to improve the response time of customers inquiries.
Past goals: To reduce employee turnover by 20 percent by introducing a
new employee assistance program. To improve productivity by
implementing a company-wide tra.
This document provides information on the qualifications, job experience, role, responsibilities, and competencies required for a managerial position. It outlines requirements such as a graduate degree or 3 years of experience as an assistant branch manager. The job profile describes directing all operational aspects and overseeing financial reporting, staff training, and branch growth. Responsibilities include verifying loan documents, conducting tests, assigning staff, and maintaining records. Key competencies involve accounting, loan processing procedures, analytical skills, leadership, and staff management. The document emphasizes that a successful manager leads by example, has a strategic vision, knows the organization well, creates a happy work environment, and acts as a trainer.
The document discusses the author's personal values and skills developed throughout their degree. It identifies their values as independent, responsible, able to work in a team, show leadership, and respect others. It then analyzes the author's marketing and project management skills, communication skills gained from work experience, and areas for further development including English proficiency. Finally, it provides a personal branding statement and references.
This document outlines Muhammad Tanvir Hossain's personal development plan to achieve his goal of becoming an area manager in the retail industry. It analyzes four key skills that need improvement: planning and delegation, communication, IT skills, and leadership. Action plans are provided for each skill area, including attending courses, seminars, and implementing new skills at Tanvir's job as a team leader. The plan aims to help Tanvir address weaknesses and strengthen his candidacy for assistant manager and eventually area manager roles. Progress will be reviewed against success criteria and target dates are set for skill development activities over the next few months.
This document discusses the importance of performance review and development (PRD) processes and succession management for local authority catering services. It notes that local authorities will continue to face challenging times with austerity measures. Through the PRD process, catering services can continue rising to meet challenges by valuing employees, the services they provide, and their contribution to wider council goals. Succession management can help services attain the right staff and save and make money. The document provides tips for effective PRD conversations and preparing staff to participate in the PRD process to clearly link individual, team and service objectives to council priorities.
Mohd Abdul Hayyee is seeking a managerial position that utilizes his analytical and professional skills. He has an MBA in Finance and Human Resources from Nizam Institute of Business Management and a Bachelor's in Commerce from Bhavan's Vivekananda College. His previous experience includes two months of research on technical analysis of capital markets and over two years working as an Assistant Manager at Best Computer Solutions, where he was responsible for product planning, marketing, and ensuring revenue goals. He is looking to apply his skills in project management, business development, and financial analysis.
Theme
Establishing performance management department in a company main features to address are:
1. Strategy Statement.
2. Process.
3. Need of the department
This document provides information about James Dumas and his background, qualifications, and skills for employers seeking entry-level accounting or management candidates. It includes details of James' education, work experience at the Internal Revenue Service where he gained tax and customer service skills, and his personal attributes such as strong communication, research, and leadership abilities. The document utilizes various frameworks like SWOT analysis and value proposition statements to highlight how James can add value to potential employers.
IntroductionThe Central Michigan University (CMU) leadersh.docxmariuse18nolet
Introduction
The Central Michigan University (CMU) leadership model consists of 5 dimensions with several
core competencies which describes the areas in which a successful leader is required to perform
well in. As an undergraduate majoring in business management, I have keen interest in joining
the hospitality industry, aspiring to take on the role of hotel manager within the next 5 years.
However, being a fresh graduate with negligible working experience in this fast-paced industry, I
would face tougher challenges such as performing under stress, adaptability and working with
diverse teams. Hence, the aim of this report is to review my personal leadership competencies
and to devise a development plan based on the CMU competencies model. The report also
outlines insights on future career challenges and the adequateness of my current competencies.
Current Challenges
According to Testa and Sipe's (2012) service-leadership competencies study for hospitality
management, they have identified 3 broad leadership factors namely; Business Savvy, People
Savvy and Self Savvy. The factors are focused on managing the business, interacting with others
and managing self. In the context of the CMU model, the competencies are aligned with the
above mentioned service-leadership factors. Based on current industry trends, organizations are
heading towards flatter hierarchies and managers are given more autonomy over decision making
and resources. Adversely, that would also mean that managers tend to experience a lack of
control and responsibilities pushing beyond their capabilities and expertise (Bal, Campbell &
Mcdowell-Larsen 2011). Additionally, hotel industry faces challenges in manpower stabilization,
where the backbone of the issue lies in employees’ commitment (Wu et al. 2006). In my opinion,
the lack of control is likely to be caused by poor self-management and task-management. The
ability to work and communicate with a diverse group of employees and customers is also
crucial because the manager acts as a boundary spanner in the dynamic environment of the
hospitality industry where incredible amounts of information needs to be absorbed, processed
and utilized. Hence I find it very relevant to base on the dimensions of self-management, leading
others and task management to formulate my development plan.
Page | 1
Strengths and Weaknesses
My first strength is the competency in managing stress. I deem it necessary to have the ability
not to crumble under pressure or negative emotions at work, which will affect performance
adversely and the morale of team members working with me. Stress often occurs inevitably in
the nature of work when demands and limitations are acting as push and pull forces in the
environment. Reflecting on my past achievements, I have endured 2 years of National Service in
the diving unit and it has taught me the ability to work under stress and tough dive conditions
where m.
The document summarizes a job analysis conducted for the position of Branch Manager at Allied Bank Limited in Pakistan. The job analysis utilized a questionnaire and interview methodology. Key findings included:
1) A job description outlining the duties and responsibilities of a Branch Manager, which include managing branch operations, supervising staff, marketing/business development, and customer relations.
2) Job specifications including educational and experience requirements, such as an MBA degree and 5 years of banking experience.
3) A job evaluation concluding that Branch Manager is an important role requiring skills in marketing, communication, and customer service. The salary range is estimated to be 70,000 to 90,000 Pakistani rupe
Job Opportunities for Entrepreneurship as a careerArlynMoya1
Entrepreneurship can be pursued as a career through various job opportunities in virtually any field. The document lists several potential job opportunities for entrepreneurs, such as business consultant, sales manager, fundraiser, research and development director, teacher, talent recruiter, business reporter, new venture creator, and popular 21st century titles like CEO, project manager, operations manager, product manager, marketing manager, and digital marketing specialist. Entrepreneurship provides the opportunity to launch one's own business or new ventures and have a direct stake in the business's success.
This document provides guidance on improving performance management through better leadership. It outlines a methodology for identifying critical job competencies, creating job descriptions, setting clear performance goals, and establishing a performance management policy and procedure. This includes interviewing employees, comparing roles to competency frameworks, developing formal evaluations, and providing coaching and feedback to support employee growth. The document stresses distinguishing performance reviews from disciplinary processes, including appeals policies, documenting reviews consistently, and having evaluations reviewed for integrity. The overall aim is to motivate employees and hold them accountable through a structured yet developmental performance management system.
NCV 4 Management Practice Hands-On Support Slide Show - Module 3Future Managers
This slide show complements NCV 4 Management Practice Hands-On Training by Bert Eksteen & Anthony Hill, published by Future Managers Pty Ltd. For more information visit our website www.futuremanagers.net
I need the writer to add a little more and twist the sentences belowkarinorchard1
I need the writer to add a little more and twist the sentences below to make it look more professional (5-6 sentences per each section).This is performance evaluation of "myself" and the another employee. Tax accounting job.
1. Client service excellence:
Gavin displays an effective cadence when working with clients on projects. He is always professional and respectful, and can handle difficult clients with grace.
2. People management and relationship
Gavin constantly provides support and guidance to other team members, especially myself. He displays strong training abilities by using sound training techniques to solve tax related problems. he has been able to balance the needs of the team with his individual responsibilities.Moreover, he encourages and empowers employees to lead by example and provides all the required resources to achieve the same. He is also a good listener who has excellent communication skills and uses them effectively to advise his team members about any problem they may face. He is a leader in building a strong team spirit and identity.
3. Business growth
He constantly advertises the company ant tries his best to attract new clients.
4. Expertise
Gavin possesses sound technical and professional skills. The utilization of these skills to the optimum level is evident from his excellence performance. Moreover, he uses his knowledge to mentor other employees, Including myself. He shares his job knowledge with other employees to enhance their expertise. He shows passion for learning and expanding his skills.
1. Client service excellence
I always act in professional manner. Moreover, I take responsibility for service quality
and accuracy.
2. People management and relationship.
I’m always very respectful and flexible. I have the ability to adapt to different personalities and working syles.
3. Business growth. I always exceed charge hours expectation. Moreover, I recognize the importance of business growth activities and start promoting the firm through social network.
4. Competency: I acquired the working knowledge of software to perform the essential functions of the jobs.
5. New Goals: My main goal is to keep improving myself in entity returns, especially in international aspect. Moreover, my goal is to pass CPA exam.
...
This performance review summarizes Arslan Abdulmajeed's work on an audit engagement for Alinma Bank from June 2015 to January 2016. The reviewer assessed Arslan as "Developing" in the areas of Whole Leadership, Business Acumen, Technical Capabilities, Global Acumen, and Relationships. Strengths included contributing to team discussions, commitment to improvement, and building trust and understanding with the client. Areas for growth included seeking guidance to address issues, strengthening managerial skills, and building networks. The reviewer commented that Arslan performed well for his first time with this client by developing relationships and completing documentation on time.
Similar to Managing Professional Development Dissertation (20)
2. Page | 2
Abstract
The following report is deliberated concerning one’s personal development parameters. The
ways to achieve a learning target with respect to the personal evaluation of development has
been discussed.
The different business skills which are needed to develop interpersonal relations have been
explained in context to a particular career aspect. The potential in receiving responsibility is also
another aspect of this report in accordance with the personal management of business skills.
With all these spheres being stressed upon, the strengths and weaknesses will also be identified
and particular measures would be taken to improve the same.
3. Page | 3
Contents
Task 1: Personal and Career Development ...........................................................................................4
1.a. An Appropriate job...................................................................................................................4
1.a.1. The Dream Job..................................................................................................................4
1.a.2. Skill requirements..............................................................................................................4
1.a.3. The professional strengths..................................................................................................4
1.a.4. The professional weaknesses..............................................................................................5
1.b. Self evaluation and assessment.................................................................................................5
1.c. My CurriculumVitae is deliberated below..................................................................................7
1.d. SMART objectives and Actions ..................................................................................................9
Long Term Goals .......................................................................................................................11
Short Term Goals.......................................................................................................................11
Medium Term Goals..................................................................................................................11
Target dates for Monitoring and Review.....................................................................................12
Task 2: Evaluation of achievements and developmental targets ..........................................................13
2.a.1. Evaluation...........................................................................................................................13
2.a.2. The re-configuration of goals:...............................................................................................13
Task 3: Developing the Business skills ................................................................................................13
3.a. Hierarchy of organisation and the subsequent problems ..........................................................13
3.b. Mode of Communication between levels.................................................................................15
3.c. Effective Time management Strategies ....................................................................................16
Task 4: Professional Self-Managed learning........................................................................................17
4.a. Learning Styles, Honey and Mumford Questionnaire ................................................................17
4.b. Lifelong learning steps and my favourite one...........................................................................18
4.c. Research sources and their justification ...................................................................................19
Bibliography.....................................................................................................................................21
4. Page | 4
Task 1: Personal and Career Development
1.a. An Appropriate job
1.a.1. The Dream Job
While searching through the internet, a job on the post of ‘Financial Accountant’ was found and
this would really be a dream job (Financial Accountant - Securitisation, 2011). The Bank of
Santander is offering this job with good payment criteria.
1.a.2. Skill requirements
The job portal mentioned that the concerned person has to have a methodical and apt accounts
management quality. The person needs to have proper analytical skills to interpret a specific
financial document. The management of the sub-ordinates is something which is pretty important
and time management is crucial too.
Understanding the company policies to handle the finance balance sheets and the integrity will
be preferable.
1.a.3. The professional strengths
Finance and accounts analysis: I have sound financial and accounting knowledge to
handle any kind of currency sheets.
Time management: I am good at time management and can finish the required work
before the deadline.
Honesty and responsibility: I am a humble person with a deep concern to my
responsibilities. Honesty has been my inspiration to carry out any work till date.
5. Page | 5
1.a.4. The professional weaknesses
Human Resource management: I am not that confident while it comes to managing
people or sun-ordinates. The lack confidence in this aspect has to be improved so that the
proper utilisation of individuals can be done.
Excitement and impulse: I am a quite impulsive person which leads to mistakes. The
excitement in me can derail the actual work and shifts my attention. So, to produce good
and consistent work, unnecessary excitement has to be reduced.
Confidence and coherence: I lack confidence to a great extent and face troubles when an
issue involving a coherent planning is at hand. This can really hamper the productivity of
a job and so I am working on it by several means.
1.b. Self evaluation and assessment
Self evaluation is a constructive way to gauge one’s strengths and weaknesses depending upon
practical situations and conscience (Mathur, 2005). It leads to a greater efficiency of work if the
evaluation is carried out and implemented properly.
The self-assessment chart according to my analysis, on a scale of (1-10) is given below:-
Self-inventory chart of various characters in me
6. Page | 6
Fig.1. Source: Made By Student
The above chart reveals a compact evaluation of the different characters of professional
importance. I have analysed and rated the characteristics based upon several practical and actual
situations. I have optimum level of accounting and financial knowledge but these are not the only
criterion which is needed to excel. The various aspects such as leadership and human resource,
time management are also needed to have a sound career. The time managing skills are up to the
mark but the human resource skills are lacking in practise. It is with utmost care that I have to
build my confidence too to ensure a proper organisational utilisation.
I have a Bachelor of Arts degree in Accounting and Finance so the knowledge which is required
to apply the finance and accounting hypothesis will be easy for me. I have worked in several
reputed shops and attended the customers with care. Honesty and good behaviour played roles
here which are already imbibed in me. The unnecessary excitement in me has been the constraint
but in the shops I tried to maintain composure while talking and delivering a customer.
The strengths which have been the most inspiring according to the above chart are summarised
below:-
0 2 4 6 8 10
Accounting Skill
Financial Expertise
Confidence
Honesty
Time Management
Human Resource Management
Excitement and Impulse
Series 1 Series 2
7. Page | 7
Knowledge of the work
Integrity of work
Time management skills
Honest perception and loyalty towards the company
The relentless effort
The weaknesses identified are as follows:-
Lack of leadership quality
Unable to manage a group of people
Communication skills
Lack of self-confidence
Too impulsive while making decisions
1.c. My Curriculum Vitae is deliberated below.
Sunny Bedi
Address: 52, Saint Paul’s Close, Middlesex, Tw33DF
Contact Number (Personal): 07943477253
Contact number (Home): 0208 572 2378
E-Mail ID: sbedi96yahoo.co.in
About Me: I consider myself to be a confident, enthusiastic person with a positive outlook on
life and a highly motivated work ethic. I enjoy socializing and working with people, utilizing my
initiative and communication skills in order to work effectively as part of a team.
Objective: I work well under pressure and clear minded individual, and would integrate well
into any working environment I want to utilise my skills to produce the desired result and try to
improve at every moment through criticisms.
8. Page | 8
Education: I attended the Guru Ram Das Military Academy for the secondary level subjects. At
present I am undertaking a Bachelor of Arts’ degree in EThames Graduate College in
Accounting and Finance.
Work Experience:
ASDA Supermarket (2010)t: In Twickenham I worked at ASDA Supermarket for about 1 year. I
got an encouraging award of ‘100%-happy to help’ by a mystery shopper 3 times. I also have in-
depth knowledge of customer attention and working alone.
Pind Spice Restaurant (2010): I have been a food server in the Pind Spice Restaurant for almost
7 months.
Cafe Coffee day (2009): I worked at the reputed chain of a retail brand called Cafe Coffee Day
in Gurdaspur, India. I was responsible for the clean environment and the mixings of various
drinks.
Nokia Care Centre (2009): I also worked at the Nokia Care customer services and dealt with
foreign clients. The conversation was totally in English and it gave an insight into the global
world to a great extent.
Achievements
I am a pretty good Basketball player and have represented my school team for several
years.
From 2004-2007 I have participated in various State Level Tournaments of Basketball on
behalf of Guru Ram Das Military Academy.
I have a business management qualification too for the under 18’s category.
Skills
I am a very hardworking person
The enthusiasm and optimistic outlook has been my inspirations
I look to undertake lots of initiatives which is extremely important to be a successful
professional.
I can adapt to any situation and conditions as per the requirement of the organisation.
9. Page | 9
I have the ability to devise methods by analytical initiatives and knowledge
I have a good work ethics skill to value the rules and regulations.
The devotion to a particular work which has been assigned is of utmost importance to me.
Hobbies
I like to play Basketball
I am a good swimmer and whenever I get a chance, swimming is what I do
Basically I am a sports lover and enjoy all sort of games.
I love to work out at the Gymnasium and spend some time there everyday
Reading books is also something I love to do. Any book which can increase my
understanding of the surroundings allures me.
1.d. SMART objectives and Actions
In order to achieve professional excellence the weaknesses should be improved and turned into
strengths (Rossiter, 2008). This can only be achieved with a set planning and goal. The way
which is to be followed in this quest of self-development needs in-sight of the methods and
identification of the problems (Matthews, McCormick and Morgan, 2010). It is proper
management of time and skill application that the improvements will take shape (Matthews,
McCormick and Morgan, 2010).
SMART Assessment Diagram
10. Page | 10
Fig.2. Source: Made by Student
The goals which are to be achieved to ensure personal development can be divided into some
categories according to the time period of achievements. The aspects must be specifically
determined before the start. A planned schedule is needed to undertake the SMART objectives
and this marks the beginning. The measurable aspects of SMART have to be identified to gauge
the extent of improvement. These will result into the achievement of personal development in an
organised way (Bubb and Earley, 2007).
It has to be remembered that the goals and the schedule is realistic and can be achieved within
the stipulated time frame. If the whole procedure is done within the time frame, it has to be
understood that the plan was really achievable. So, the challenge remains about the proper time
management which has to be tackled properly (Foord and Haar, 2008).
Long Term
Short Term
Middle Term Goals
Specific
Measurable
AchievableRealistic
Time
11. Page | 11
Long Term Goals
The goals such as the improvement of the leadership quality and communication skills are
something which demand a certain period of time.
Short Term Goals
The time management skills and the positive thinking are the short term goals and must be
looked practised everyday for improvement.
Medium Term Goals
The goals like the technical knowledge base are something which can be easily built by a little
effort.
Discussion on SMART with respect to my Portfolio
Specific and Measurable: The specific and measurable aspects of finance accountant job are
basically the calculation and analytical areas which must be recorded with utmost care.
Manipulation on these data figures is totally is negated because a small out of the order
manipulation can get bigger at later stages (Warren, M. and Duchac, 2011).
Achievable and Realistic: The human resources management of the accountants to ensure a
realistic target is required. The achievement of the particular business investment is a very
crucial area of improving the business spectrum of the organization. This has to be ensured and
properly applied (Mathis and Jackson, 2011).
Time management: As a financial accountant of Santander, it is required to ensure the
completion of the data report within a stipulated time.
The Plan to handle the job of ‘financial accountant’
The job requirement section mentions the need of Bachelor of Arts’ degree and a plethora of
skills. The job itself will be a challenge to me and I am optimally confident of getting selected
because I have all the ingredients to attend the job. The time management while you co-ordinate
the people to squeeze out the apt performance is also something which is needed. The challenge
12. Page | 12
to carry on mu study sessions properly after the work is pretty strong, so I have to be much more
resilient towards unnecessary wastage of time and work fast. The appropriate work culture
needed to be imbibed to understand the importance of being a part of ‘Santander bank’.
Handle work load: The pressure will be immense and the initial days shall register hard work.
But if I start work properly, promotions can even increase the load. So, the mental balance and
tackling situations are needed to maintain consistency in work.
Criticisms: The criticisms are to be taken sportingly and in a constructive manner (Beekman,
2007). This sort of positive outlook with openness in thought is always welcome.
Targetdates for Monitoring and Review
The plan shall start on 20th December and the whole process of development shall take 12
months including the long term goals. The long term goals have to be practised with utmost care
and aptly to get the required results.
If I start from 20th December then the short term goals can be easily completed within 5
month.
The simultaneous proceedings of the long term goals must continue to achieve the set
target.
The medium term goals shall take 8 months to get completed if the proper flow of
practice continues. 20th August of 2012 would be the finish date of
The long term goals are really hard to achieve so it is going to take 12 months of rigorous
practise and finish date would be 20th December of 2012.
So it is seen that the simultaneous practise can only be a boon and improve me as a
professional because once a particular thing stops, the whole hard work gets diluted.
13. Page | 13
Task 2: Evaluationof achievements and
developmentaltargets
2.a.1. Evaluation: The target was already set practically a few months back and so it is
now time to evaluate my progress on the same. The long term goals are goals are going well but
the short term ones have to be worked upon. The lessons and developmental chart on confidence
building and improvement of mental health are going pretty well. I have increased my
knowledge base to a great extent and hope to cover every aspect of the medium termed goals.
2.a.2. The re-configuration of goals: There are certain short term goals such
as time management and positivity which has to be re-planned. The resetting of goals has been
gauged by the constant analysis and feedbacks from different persons. The short term goals are
critical in determining the success of the long term and short term goals as a unit. So, the
culmination of the goals can be achieved through consistent and constant evaluation of the
critical factors of SMART aspects.
Task 3: Developingthe Business skills
3.a. Hierarchy of organisation and the subsequent problems
An organization performs on the basis of its management layers (Picot, Reichwald and Wigand,
2008). These management layers can be divided into several categories as shown below:-
Diagram of Organization hierarchy
14. Page | 14
Fig.3 Source: Made By Student
There can numerous levels in an organization but the basic structure will be discussed. The 3
levels as shown have their typical problems and the counter mechanism to cope up.
Problem of Top Level: The top level superiors face the hardest job of securing the financial
aspect of the organization (Picot, Reichwald and Wigand, 2008). Mostly the erratic finance
calculations pose a threat to the internal stability of work.
Solution-1: The financial accounts must be managed by highly trained and professional person.
The exact tabulations must be submitted on the day-to-day basis. This enhances the clarity of
work.
Solution-2: The operatives of the superiors must be kept under a strong vigil.
Problem of functional level: The supply of raw materials may get disrupted due to the
communication gap between the executives and the vendors.
Top Level
Operational
Level
Operational
Level
Operational
Level
Functional
Level
15. Page | 15
Solution-1: The acknowledge procedure of the order and the receipt of order has to be noted
down officially and signed by the two parties.
Solution-2: The efficiency of the work has to be improved to sustain the pressure of the company
demand. Time management diagnosis can prove effective.
Problem of operational level: The customers get angry due to the bad behaviours.
Solution-1: The proper appraisal system of payments on the basis of behaviour needs to be
introduced.
Solution-2: While recruitment the candidates with arrogance must not be allowed because being
humble is the foremost criteria of reaching heights.
3.b. Mode of Communication between levels
The communication mode through circulars and E-mails has their own credibility and signature
in different levels of organisation (Sarlak, 2010).
1. If a letter is sent from the Chairperson to the top level (board of directors) on strict measures
of bad behaviours, the style would be:-
From: Chairperson
To: Board of Directors
Subject: Strict actions on mis-behaviours
Dear associates,
It is utmost importancethat this mail is attending you. The companyhas decided to
take strict actions on those who disregard their customers. As per yesterday’s
meeting, the decision has been unanimous and should be implemented.
Thanking You
16. Page | 16
2. If the same letter is to travel from the top level to the functional level then the matter of the
letter would be:-
From: Board of Directors
To: All the section heads
Subject: Misbehaviour regarded as a punishable offence
Dear colleagues,
The decision regarding the bad behaviours has been taken and implementation is
to follow soon. It is needed to ensure that this circular is followed and our
customers are satisfied with the service.
Thanking You
3. Again, this letter will get a bit morphed when travelling from the functional to the operational
level.
From: Section heads
To: My friends
Subject: Misbehaviour: A punishable offence
Dear workers,
It is with extreme seriousness that the punishments on misbehaviour with the
customers have been dealt with. Anyone found to be guilty shall have to part with a
portion of your salary. It is the customers who are priceless to us.
Thanking You
3.c. Effective Time management Strategies
17. Page | 17
The time management strategies are the building blocks of a particular task at hand (Downs and
Development, 2008). The task may be an easy one, or a tough one; proper utilisation of time can
do anything. Below are given some of the time management tactics.
Division of the task: The project needs to be divided into parts and sub-parts so that a
modular structure is formed. It makes the project easy and effective to handle (Chase, 2006).
Appropriate attention to parts: The parts and sub-parts should be attended with due
concentration. A part which needs more time should be given so, instead of an easier task.
Specific time modules: The balance of the practical and theoretical work process must be
handled with exact time durations. There should be a set plan to attend each sub-part individually
on the practical and theoretical aspects.
Priority: The workload of the different parts should be done according to the priority of its
relevance and importance.
Uniformity and steady work: The project needs to be uniformly dealt with so that a steady
flow of work is achieved.
Task 4: ProfessionalSelf-Managedlearning
4.a. Learning Styles, Honey and Mumford Questionnaire
Self-learning has always been practised with utmost care throughout the ages but the
consciousness came due to the wake of present globalisation. It is a method of identifying needs,
evaluating them, and locate resources to reach the goal. According to Kolb’s the learning styles
are as follows:-
Converger: One who tackles specific problems by hypothetical calculations
Diverger: The brainstorming and deduction of ideas play an important role.
Assimilator: One who creates hypothetical convolutions and solves them by reasoning.
18. Page | 18
Accommodator: One who relies on experiments and situation based problem solving
methods (Lawrence, 2007).
Evaluating my style applying Honey and Mumford Questionnaire
The Honey and Mumford Questionnaire deals with several types of personalities which can
ultimately deduce the apt method you suit in. The ‘activist’ type relates to someone who is open
minded and enjoys being in the middle of everything. The person does not care about anything
much and acts on impulse. He/she likes to socialise among people and wants to be in the middle
of attractions. The ‘theorist’ is a kind of person who likes to tread the path of analysis and well-
organised facts. He/she follows a strictly principled life and abides by a particular scientific
system. The ‘reflector’ persons are much slower in taking a course of action and prepare a plan
before a project properly. The ‘pragmatist’ persons are much more adaptable than the above
types and do not like to take much time before carrying out a project (Zhang, Sternberg and
Rayner, 2011) .
My Style: The flexibility and modulation in the workplace is a factor which is imbibed in me. I
tend to check every possible ways of a particular hypothesis before action. So, I fall in the
category of ‘pragmatic’ person.
Kolb’s theory and my perception: If I have to analyse Kolb’s theory with respect to me,
accommodator is the one which resembles me the most (Lawrence, 2007).
4.b. Lifelong learning steps and my favourite one
Lifelong learning can be achieved with utmost diligence and problem solving aptitude of a
person. The following ways can be followed to encourage sound lifelong learning.
Creative: Creativity is something which can totally change the perception. The process
to try to create a unique hypothesis is the most strenuous brainwork which must be
followed. The skills such as reading, writing, analytical studies, and logical reasoning can
be practised to grow a creative aptitude (Foord and Haar, 2008).
Collaborative: The collaboration of practise has been found to be the most effective
one when it comes to lifelong learning (Bubb and Earley, 2007). The group learning
19. Page | 19
methods can be less time consuming and gives a comprehensive knowledge within a
short time span. For e.g. if you are studying with your friends, you will notice that the
sharing of each other’s knowledge is very effective in application skills. So, along with
individual skills the collaborative ways are needed.
Consistency: Be it any kind of assignment or project, one need to be extremely
consistent in work. The brain cells need to be exerted to a certain extent to achieve a
proper learning ambition for life. There is no requirement of you to work extremely hard
every day, instead if you work to a certain extent regularly; it’s going to increase the
effect (Downs and Development, 2008).
Reasoning and analysis with time management: The reasoning of a theory or
hypothesis is something one needs to practise to enhance the effect of lifelong learning
(Downs and Development, 2008). The time management skills to segregate effective
studies and non-effective methods are also needed so that the maximum attention goes to
the effective method. Theories are definitely needed but the mental ability to question
them should be honed. This is also required to measure the actual progress within a time
period.
4.c. Research sources and their justification
The research sources are mentioned below:-
Handbook of Intellectual Styles: The Honey and Mumford Questionnaire by
Honey, and Mumford has been consulted
Personal, reflective writing in business communication and
management: The Kolb’s style has been studied from this source.
Professional Learning Communities: A book written by Foord, Kathleen
and Har has also helped me to frame my thoughts.
Justifications of using the sources
The above books are authentic and reputed in their field of study. The concepts in each of these
books are extremely well-received by the world readers. It is to be noted that the references are
only taken from the genuine sources to ensure proper writing. The above books are very
20. Page | 20
particular about its developmental and analytical outlook and the writing is totally based upon
facts. Personal development at professional level has many aspects to discuss and the writers
have been true to its essence.
I am no person to judge any book, but I found these sources to be extremely useful conceptual
guides. Relevant issues with apt explanations are something essential which is present in the
books too.
21. Page | 21
Bibliography
Beekman, K. (2007) Avant-garde and criticism, Amsterdam: Rodopi.
Bubb,S. and Earley,P.(2007) Leading and managing continuing professional development : developing
people, developing schools, 2nd
edition, Los Angeles: Paul Chapman Publisher.
Chase, R.B. (2006) Operations management for competitive advantage, 11th
edition, New Delhi: Tata
McGraw-Hill.
Downs, L.J. and Development, A.S.f.T.a. (2008) Time management training, Alexandria: ASTD Press.
Financial Accountant - Securitisation (2011) Financial Accountant - Securitisation, [Online], Available:
http://jobs.efinancialcareers.com/job-4000000000927277.htm [11 December 2011].
Foord, K.A. and Haar, J.M. (2008) Professional learning communities : an implementation guide and
toolkit, New York: Eye On Education.
Lawrence, P.H. (2007) Personal, reflective writing in business communication and management, San
Francisco: ProQuest.
Mathis, R.L. and Jackson, J.H. (2011) Human resource management, 13th
edition, Mason:
Thomson/South-western.
Mathur, P. (2005) Academic dictionary of personnel management, Delhi: Isha Books.
Matthews, S., McCormick, M. and Morgan, A. (2010) Professional Development in Social Work:Complex
Issues in Practice, Oxford: Taylor & Francis.
Picot, A., Reichwald, R. and Wigand, R.T. (2008) Information, organization and management, Berlin:
Springer.
Rossiter, A. (2008) Professional excellence : beyond technical competence, Hoboken: Wiley.
Sarlak, M.A. (2010) The new faces of organizations in the 21st century : management and business
reference book, Toronto: Naisit.
22. Page | 22
Warren, C.S., M., R.J. and Duchac, J. (2011) Corporate financial accounting, 11th
edition, Mason: South-
Western Cengage Learning.
Zhang, L.-f., Sternberg, R.J. and Rayner, S. (2011) Handbook of intellectual styles : preferences in
cognition, learning, and thinking, New York: Springer Publishing Company.