1. .High EI
Air Force
Recruiters 2.6x
more successful
American
Express – EI
focus increased
effectiveness
HR Manager
survey 40% say
EI important in
moving up
Cooperative
Printing – 2x as
important as
intellect and
experience
Why is it Important?
10 Tips to Improve Your EI
EMOTIONAL INTELLIGENCE
Focus on YOU
Self and
Social
Awareness
Empathy Self-esteem
Passion Team Focus
Adapt and
Re-invent
Grace Under
Fire
Customer
Mindset
Professional
Image and
Brand
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Self-
Awareness
Self-
Management
Social
Awareness
Relationship
Management

2. • Are you aware of your feelings?
• Are you aware of your limitations, as well as your personal strengths, as
a leader?
• Can you manage your distressing emotions well – recover quickly when
you get upset or stressed?
• Can you adapt smoothly to changing realities?
• Do you keep your focus on your main goals, and know the steps it takes to
get there?
• Can you sense the feelings of the people you interact with and understand
their way of seeing things?
• Do you have a knack for persuasion and using your influence effectively?
• Can you guide a negotiation to a satisfactory agreement, and help settle
conflicts?
• Do you work well on a team, or prefer to work on your own?
Good News! EI Skills can be learned and enhanced over time.
Credits:
Human Relations: Strategies for Success - Leslie Minor-Evans
How to Evaluate Your Own Emotional Intelligence - Daniel Goleman.
What is your EI?
•Ask yourself how you are coming off to others – check their body language.
•Ask a coach or mentor
Self-awareness
•Observe others with high Social Competence (facial expression, listening skills)
•Practice
Social
Competence
•Self-control, adaptability, grace under fire
•Think ahead about your potential reaction to a challenging event
Self-management
•Work successfully in teams. Observe those who work well in teams, handle
difficulty with ease; negotiate win-win outcomes, and emulate their behavior
Relationship
Management
Improve Your Life & Career