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Managing	
  E-­‐Books	
  for	
  a	
  Consor0um	
  
        NISO	
  Forum:	
  The	
  E-­‐Book	
  Renaissance	
  Part	
  II	
  
                                                October	
  18-­‐19,	
  2012	
  

                                                              Alan	
  Darnell	
  
                                               Director,	
  Scholars	
  Portal	
  
h2p://www.scholarsportal.info	
  
420,00	
  FTE	
  
h2p://www.ocul.on.ca	
  
Journals	
  and	
  Books	
  
•  Journals	
  is	
  a	
  repository	
   •  Books	
  is	
  a	
  repository	
  of	
  
   of	
  over	
  26M	
  full	
  text	
      485,000	
  Mtles,	
  over	
  
   documents	
  from	
  11,400	
            125,000	
  current	
  and	
  
   journals	
  supplemented	
               close	
  to	
  360,000	
  
   by	
  arMcle	
  metadata	
               digiMzed	
  from	
  various	
  
   from	
  JSTOR	
  and	
  Project	
        Canadian	
  collecMons	
  
   MUSE,	
  bringing	
  total	
             parMcipaMng	
  in	
  the	
  
   citaMons	
  to	
  32.8M	
  and	
         Open	
  Content	
  Alliance	
  
   13,492	
  journals	
                  •  Adding	
  about	
  50,000	
  
•  Adding	
  about	
  1M	
                  new	
  Mtles	
  each	
  year	
  
   arMcles	
  each	
  year	
  
Goals	
  
•  Reduce	
  cost	
  through	
  collaboraMve	
  purchasing	
  
   and	
  shared	
  infrastructure	
  

•  Aggregate	
  content	
  for	
  enhanced	
  discovery	
  

•  Provide	
  for	
  long-­‐term	
  preservaMon	
  of	
  digital	
  
   resources	
  
Basic	
  Workflow	
  
•  License	
  content	
  
•  Secure	
  local	
  loading	
  and	
  preservaMon	
  rights	
  
•  Transfer	
  metadata	
  and	
  full-­‐text	
  content	
  from	
  
   publisher	
  
•  Develop	
  metadata	
  crosswalk	
  and	
  data	
  loader	
  
•  Load	
  content,	
  capture	
  preservaMon	
  metadata,	
  
   and	
  perform	
  Q&A	
  
•  Set	
  up	
  enMtlements	
  
•  Distribute	
  metadata	
  to	
  SFX	
  and	
  Serials	
  SoluMons	
  
•  Gather	
  and	
  report	
  staMsMcs	
  in	
  COUNTER	
  format	
  
Differences	
  
•    How	
  content	
  is	
  purchased	
  
•    How	
  metadata	
  and	
  content	
  is	
  supplied	
  
•    Licenses	
  and	
  Access	
  controls	
  
•    EnMtlement	
  management	
  
•    PreservaMon	
  challenges	
  
•    Usability	
  and	
  accessibility	
  issues	
  
•    Discovery	
  and	
  use	
  
E-­‐Journal	
  Purchasing	
  Model	
  
•  Big	
  deals	
  sMll	
  prevalent	
  

•  Wide	
  buy-­‐in	
  from	
  all	
  the	
  OCUL	
  
   member	
  libraries	
  

•  Deal	
  directly	
  with	
  publishers	
  
E-­‐Book	
  Purchasing	
  
      Big	
          Publisher	
  
                                      Scholars	
  
     Deals	
                           Portal	
  


  Approval	
            YBP,	
       Aggregator	
  
   Plans	
            Ingram	
        Publisher	
  

     PDA/           Aggregator	
     Aggregator	
  
     DDA	
           Publisher	
      Publisher	
  
Ideal	
  E-­‐Book	
  World	
  

•  Develop	
  relaMonship	
  with	
  wholesalers	
  such	
  as	
  
   YBP	
  to	
  integrate	
  purchasing	
  and	
  local	
  load	
  
   rights	
  into	
  current	
  approval	
  plans	
  

•  Libraries	
  able	
  to	
  run	
  their	
  own	
  PDA	
  projects	
  
   with	
  hosted	
  content	
  
Supply	
  
Journals	
                                Books	
  

•  Established	
  processes	
  to	
       •  DistribuMon	
  channels	
  are	
  
   feed	
  journal	
  content	
  to	
        sMll	
  immature	
  for	
  some	
  
   various	
  channels	
                     smaller	
  presses	
  	
  
•  Direct	
  feeds	
  from	
              •  Intermediaries	
  are	
  
   publishers	
                              common	
  (e.g	
  CoreSource)	
  
•  High	
  volume,	
  small	
  data	
     •  Low	
  volume,	
  large	
  data	
  
   files,	
  fast	
  turnaround	
             files,	
  slower	
  turnaround	
  
•  Standard	
  formats	
  (e.g.	
         •  Proprietary	
  formats	
  for	
  
   NLM/JATS	
  DTD)	
                        XML	
  content	
  
E-­‐Journals	
  Licensing	
  
•  Very	
  standard	
  license	
  model	
  	
  
     –  OCUL	
  model	
  license	
  
•    Perpetual	
  access	
  clauses	
  
•    TransformaMon	
  rights	
  
•    DRM	
  free	
  
•    Unlimited	
  use	
  
•    ILL	
  rights	
  
Ebook	
  Restric0ons	
  
                Full	
  Book	
   Chapter	
   Print	
  Limits	
   Copy	
  &	
   Watermarks	
   Concurrent	
  
                Downloads	
   Downloads	
                        Paste	
                      Users	
  
                                                                 Limits	
  
Publisher	
         No	
             No	
           30pp	
          5pp	
        Yes	
        Unlimited	
  
A	
  


Publisher	
         Yes	
            Yes	
        No	
  limit	
     No	
        Not	
           2	
  users	
  
B	
                                                                           required	
  

Publisher	
          No	
            Yes	
           10%	
          No	
         Yes	
        Unlimited	
  
C	
              3	
  year	
  
                embargo	
  
Ideal	
  E-­‐Book	
  World	
  	
  
-­‐  Agreement	
  on	
  standard	
  DRM	
  models	
  

-­‐  DRM	
  expiraMon	
  

-­‐  Eliminate	
  concurrent	
  use	
  restricMons	
  

-­‐  ILL	
  allowed	
  	
  
Metadata	
  and	
  IdenMfiers	
  
Journals	
                             Books	
  
•  ArMcle	
  metadata	
  is	
          •  No	
  dominant	
  metadata	
  
   provided	
  as	
  XML	
                format	
  for	
  ebooks	
  	
  
•  Publishers	
  are	
  adopMng	
           –  ONIX	
  is	
  not	
  uniformly	
  
   NLM/JATS	
  DTD	
                           used	
  

•  DOIs	
  are	
  widely	
  used	
     •  DOIs	
  are	
  uncommon	
  
                                          (book	
  or	
  chapter	
  level)	
  
•  ISSNs	
  are	
  generally	
  
   reliable	
                          •  ISBNs	
  –	
  too	
  many	
  to	
  be	
  
                                          useful	
  for	
  matching	
  
Access	
  Controls	
  
Journals	
                                Books	
  

•  Generally	
                            •  EnMtlements	
  must	
  be	
  
   straighlorward;	
  can	
  be	
            handled	
  at	
  Mtle	
  level	
  
   managed	
  at	
  Mtle	
  and	
            (100,000	
  Mtles)	
  
   year	
  level	
  (12,000	
  Mtles)	
       –  Cherry-­‐picking	
  from	
  
                                                   collecMons	
  is	
  common	
  
                                          •  Title	
  lists	
  are	
  great,	
  but	
  
                                             which	
  one	
  do	
  you	
  use?	
  
Ideal	
  E-­‐Book	
  World	
  
•  Wider	
  use	
  of	
  ONIX	
  standard	
  and	
  open	
  source	
  
   tools	
  for	
  converMng	
  from	
  ONIX	
  to	
  MARC	
  

•  Wider	
  use	
  of	
  unique	
  idenMfiers	
  such	
  as	
  DOIs	
  
   and	
  less	
  reliance	
  on	
  ISBN	
  

•  Standardized	
  Mtle	
  list	
  format	
  (KBART)	
  and	
  
   authoritaMve	
  Mtle	
  lists	
  
PreservaMon	
  
Journals	
                                  Books	
  	
  

•  Clear	
  license	
  language	
  on	
     •  DRM	
  restricMons	
  conflict	
  
   perpetual	
  access	
  and	
                with	
  preservaMon	
  
   transformaMon	
  rights	
                   requirements	
  
                                                  –  watermarks,	
  concurrent	
  
                                                     use	
  
•  Publishers	
  have	
  legal	
  
   authority	
  to	
  grant	
               •  E-­‐Book	
  content	
  does	
  not	
  
   transformaMon	
  rights	
                   always	
  replicate	
  print	
  
                                               book	
  content	
  
                                                  –  image	
  rights	
  
Ideal	
  E-­‐Book	
  World	
  
•  DRM	
  free	
  versions	
  for	
  preservaMon	
  purposes	
  

•  Clearer	
  language	
  around	
  perpetual	
  access	
  and	
  
   opMons	
  for	
  exercising	
  that	
  right	
  

•  More	
  opMons	
  for	
  archiving	
  e-­‐books	
  
Accessibility	
  
Journals	
  

•  Most	
  ArMcle	
  PDFs,	
  though	
  not	
  tagged,	
  are	
  readable	
  
   with	
  screen	
  reading	
  sopware	
  

•  Full	
  downloads	
  also	
  allow	
  for	
  ingest	
  into	
  Kurzweil	
  and	
  
   other	
  adapMve	
  technologies	
  
Accessibility	
  
Books	
  

•  Online	
  page	
  readers	
  with	
  no	
  embedded	
  text	
  are	
  invisible	
  

•  Chapter	
  downloads	
  are	
  rarely	
  allowed	
  

•  Full	
  book	
  downloads	
  use	
  encrypMon	
  that	
  make	
  use	
  difficult	
  

•  Older	
  digiMzed	
  materials	
  can	
  be	
  difficult	
  to	
  read	
  with	
  
   adapMve	
  technologies	
  
Usability	
  
•  CapabiliMes	
  differ	
  depending	
  on	
  DRM	
  restricMons	
  

•  Poor	
  quality	
  scans	
  for	
  retrospecMve	
  material	
  and	
  
   rasterized	
  pages	
  for	
  online	
  readers	
  

•  Inadequate	
  metadata	
  

•  Limited	
  in-­‐book	
  searching	
  
Ideal	
  E-­‐Book	
  World	
  
•  Move	
  away	
  from	
  online	
  readers	
  

•  MulMple	
  downloadable	
  formats	
  for	
  different	
  uses	
  

•  Support	
  downloads	
  in	
  simple	
  formats	
  such	
  as	
  PDF	
  
   and	
  ePUB	
  

•  ePUB	
  3	
  and	
  the	
  promise	
  of	
  accessible	
  texts	
  
Discovery	
  
Journals	
                                         Books	
  

•  OpenURL	
  resolvers	
                          •  Library	
  Catalogues	
  
•  A-­‐Z	
  lists	
                                     –  Sourcing	
  MARC	
  records	
  is	
  an	
  
     –  Importance	
  of	
  being	
  present	
             issue	
  
        in	
  KBs	
  
                                                   •  Not	
  present	
  in	
  discovery	
  
•  Not	
  present	
  directly	
  in	
                 layer	
  indexes	
  or	
  in	
  OpenURL	
  
   discovery	
  layer	
  indexes	
                    KBs	
  

•  Google	
  indexing	
  of	
                      •  Google	
  indexing	
  of	
  
   metadata	
  but	
  not	
  	
  full-­‐text	
        metadata	
  
Use	
  
•  45,000	
  daily	
  visits	
            •  1,800	
  daily	
  visits	
  
•  300	
  concurrent	
  users	
           •  30	
  concurrent	
  users	
  
•  1M	
  arMcle	
  downloads	
            •  20,000	
  chapter	
  
   per	
  month	
                            downloads;	
  500,000	
  
•  COUNTER	
  staMsMcs	
                     page	
  views	
  per	
  year	
  


Visitor	
  flow:	
  vast	
  majority	
     Visitor	
  flow:	
  vast	
  majority	
  
of	
  traffic	
  comes	
  from	
            of	
  traffic	
  comes	
  from	
  
OpenURL	
  resolvers	
                    library	
  catalogues	
  
Ideal	
  E-­‐book	
  World	
  

•  More	
  effecMve	
  metadata	
  workflow	
  from	
  
   publisher	
  to	
  MARC	
  

•  More	
  varied	
  channels	
  for	
  discovery	
  than	
  library	
  
   catalogue	
  

•  More	
  sophisMcated	
  and	
  shared	
  understanding	
  of	
  
   ebook	
  use	
  leads	
  to	
  standard	
  measurements	
  
Steps	
  Forward	
  
Purchasing	
  
•  Secure	
  agreements	
  with	
  publishers	
  to	
  load	
  all	
  
   content	
  and	
  not	
  just	
  subscribed	
  content	
  	
  
    –  support	
  for	
  PDAs,	
  faster	
  acMvaMon	
  for	
  Mtles	
  purchased	
  
       on	
  approval	
  plans	
  

Licensing	
  
•  Resist	
  DRM	
  encumbered	
  content	
  /	
  fewer	
  DRM	
  
   variaMons	
  
•  Explore	
  models	
  for	
  ILL	
  lending	
  
Steps	
  Forward	
  
Supply	
  
•  ONIX	
  to	
  MARC	
  conversion	
  tools	
  
•  KBART	
  for	
  Mtle	
  lists	
  and	
  enMtlement	
  informaMon	
  
•  Encourage	
  use	
  of	
  DOIs	
  and	
  other	
  idenMfiers	
  

Accessibility	
  and	
  Usability	
  
•  Move	
  away	
  from	
  online	
  reading	
  
•  MulMple	
  downloadable	
  formats	
  
•  Move	
  to	
  ePUB3	
  
Steps	
  Forward	
  
PreservaMon	
  
•  Extend	
  preservaMon	
  pracMces	
  used	
  for	
  journals	
  to	
  
   ebooks	
  
•  Ensure	
  licenses	
  include	
  transformaMon	
  rights	
  

Discovery	
  and	
  Use	
  
•  Create	
  packages	
  in	
  popular	
  KBs	
  to	
  enhance	
  
   discovery	
  
•  Deal	
  with	
  rights	
  issues	
  related	
  to	
  indexing	
  in	
  
   discovery	
  systems	
  
•  Understand	
  use	
  by	
  studying	
  analyMcs	
  

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Managing E-Books for a Consortium

  • 1. Managing  E-­‐Books  for  a  Consor0um   NISO  Forum:  The  E-­‐Book  Renaissance  Part  II   October  18-­‐19,  2012   Alan  Darnell   Director,  Scholars  Portal  
  • 4. Journals  and  Books   •  Journals  is  a  repository   •  Books  is  a  repository  of   of  over  26M  full  text   485,000  Mtles,  over   documents  from  11,400   125,000  current  and   journals  supplemented   close  to  360,000   by  arMcle  metadata   digiMzed  from  various   from  JSTOR  and  Project   Canadian  collecMons   MUSE,  bringing  total   parMcipaMng  in  the   citaMons  to  32.8M  and   Open  Content  Alliance   13,492  journals   •  Adding  about  50,000   •  Adding  about  1M   new  Mtles  each  year   arMcles  each  year  
  • 5. Goals   •  Reduce  cost  through  collaboraMve  purchasing   and  shared  infrastructure   •  Aggregate  content  for  enhanced  discovery   •  Provide  for  long-­‐term  preservaMon  of  digital   resources  
  • 6. Basic  Workflow   •  License  content   •  Secure  local  loading  and  preservaMon  rights   •  Transfer  metadata  and  full-­‐text  content  from   publisher   •  Develop  metadata  crosswalk  and  data  loader   •  Load  content,  capture  preservaMon  metadata,   and  perform  Q&A   •  Set  up  enMtlements   •  Distribute  metadata  to  SFX  and  Serials  SoluMons   •  Gather  and  report  staMsMcs  in  COUNTER  format  
  • 7. Differences   •  How  content  is  purchased   •  How  metadata  and  content  is  supplied   •  Licenses  and  Access  controls   •  EnMtlement  management   •  PreservaMon  challenges   •  Usability  and  accessibility  issues   •  Discovery  and  use  
  • 8. E-­‐Journal  Purchasing  Model   •  Big  deals  sMll  prevalent   •  Wide  buy-­‐in  from  all  the  OCUL   member  libraries   •  Deal  directly  with  publishers  
  • 9. E-­‐Book  Purchasing   Big   Publisher   Scholars   Deals   Portal   Approval   YBP,   Aggregator   Plans   Ingram   Publisher   PDA/ Aggregator   Aggregator   DDA   Publisher   Publisher  
  • 10. Ideal  E-­‐Book  World   •  Develop  relaMonship  with  wholesalers  such  as   YBP  to  integrate  purchasing  and  local  load   rights  into  current  approval  plans   •  Libraries  able  to  run  their  own  PDA  projects   with  hosted  content  
  • 11. Supply   Journals   Books   •  Established  processes  to   •  DistribuMon  channels  are   feed  journal  content  to   sMll  immature  for  some   various  channels   smaller  presses     •  Direct  feeds  from   •  Intermediaries  are   publishers   common  (e.g  CoreSource)   •  High  volume,  small  data   •  Low  volume,  large  data   files,  fast  turnaround   files,  slower  turnaround   •  Standard  formats  (e.g.   •  Proprietary  formats  for   NLM/JATS  DTD)   XML  content  
  • 12. E-­‐Journals  Licensing   •  Very  standard  license  model     –  OCUL  model  license   •  Perpetual  access  clauses   •  TransformaMon  rights   •  DRM  free   •  Unlimited  use   •  ILL  rights  
  • 13. Ebook  Restric0ons   Full  Book   Chapter   Print  Limits   Copy  &   Watermarks   Concurrent   Downloads   Downloads   Paste   Users   Limits   Publisher   No   No   30pp   5pp   Yes   Unlimited   A   Publisher   Yes   Yes   No  limit   No   Not   2  users   B   required   Publisher   No   Yes   10%   No   Yes   Unlimited   C   3  year   embargo  
  • 14. Ideal  E-­‐Book  World     -­‐  Agreement  on  standard  DRM  models   -­‐  DRM  expiraMon   -­‐  Eliminate  concurrent  use  restricMons   -­‐  ILL  allowed    
  • 15. Metadata  and  IdenMfiers   Journals   Books   •  ArMcle  metadata  is   •  No  dominant  metadata   provided  as  XML   format  for  ebooks     •  Publishers  are  adopMng   –  ONIX  is  not  uniformly   NLM/JATS  DTD   used   •  DOIs  are  widely  used   •  DOIs  are  uncommon   (book  or  chapter  level)   •  ISSNs  are  generally   reliable   •  ISBNs  –  too  many  to  be   useful  for  matching  
  • 16. Access  Controls   Journals   Books   •  Generally   •  EnMtlements  must  be   straighlorward;  can  be   handled  at  Mtle  level   managed  at  Mtle  and   (100,000  Mtles)   year  level  (12,000  Mtles)   –  Cherry-­‐picking  from   collecMons  is  common   •  Title  lists  are  great,  but   which  one  do  you  use?  
  • 17. Ideal  E-­‐Book  World   •  Wider  use  of  ONIX  standard  and  open  source   tools  for  converMng  from  ONIX  to  MARC   •  Wider  use  of  unique  idenMfiers  such  as  DOIs   and  less  reliance  on  ISBN   •  Standardized  Mtle  list  format  (KBART)  and   authoritaMve  Mtle  lists  
  • 18. PreservaMon   Journals   Books     •  Clear  license  language  on   •  DRM  restricMons  conflict   perpetual  access  and   with  preservaMon   transformaMon  rights   requirements   –  watermarks,  concurrent   use   •  Publishers  have  legal   authority  to  grant   •  E-­‐Book  content  does  not   transformaMon  rights   always  replicate  print   book  content   –  image  rights  
  • 19. Ideal  E-­‐Book  World   •  DRM  free  versions  for  preservaMon  purposes   •  Clearer  language  around  perpetual  access  and   opMons  for  exercising  that  right   •  More  opMons  for  archiving  e-­‐books  
  • 20. Accessibility   Journals   •  Most  ArMcle  PDFs,  though  not  tagged,  are  readable   with  screen  reading  sopware   •  Full  downloads  also  allow  for  ingest  into  Kurzweil  and   other  adapMve  technologies  
  • 21. Accessibility   Books   •  Online  page  readers  with  no  embedded  text  are  invisible   •  Chapter  downloads  are  rarely  allowed   •  Full  book  downloads  use  encrypMon  that  make  use  difficult   •  Older  digiMzed  materials  can  be  difficult  to  read  with   adapMve  technologies  
  • 22. Usability   •  CapabiliMes  differ  depending  on  DRM  restricMons   •  Poor  quality  scans  for  retrospecMve  material  and   rasterized  pages  for  online  readers   •  Inadequate  metadata   •  Limited  in-­‐book  searching  
  • 23. Ideal  E-­‐Book  World   •  Move  away  from  online  readers   •  MulMple  downloadable  formats  for  different  uses   •  Support  downloads  in  simple  formats  such  as  PDF   and  ePUB   •  ePUB  3  and  the  promise  of  accessible  texts  
  • 24. Discovery   Journals   Books   •  OpenURL  resolvers   •  Library  Catalogues   •  A-­‐Z  lists   –  Sourcing  MARC  records  is  an   –  Importance  of  being  present   issue   in  KBs   •  Not  present  in  discovery   •  Not  present  directly  in   layer  indexes  or  in  OpenURL   discovery  layer  indexes   KBs   •  Google  indexing  of   •  Google  indexing  of   metadata  but  not    full-­‐text   metadata  
  • 25. Use   •  45,000  daily  visits   •  1,800  daily  visits   •  300  concurrent  users   •  30  concurrent  users   •  1M  arMcle  downloads   •  20,000  chapter   per  month   downloads;  500,000   •  COUNTER  staMsMcs   page  views  per  year   Visitor  flow:  vast  majority   Visitor  flow:  vast  majority   of  traffic  comes  from   of  traffic  comes  from   OpenURL  resolvers   library  catalogues  
  • 26. Ideal  E-­‐book  World   •  More  effecMve  metadata  workflow  from   publisher  to  MARC   •  More  varied  channels  for  discovery  than  library   catalogue   •  More  sophisMcated  and  shared  understanding  of   ebook  use  leads  to  standard  measurements  
  • 27. Steps  Forward   Purchasing   •  Secure  agreements  with  publishers  to  load  all   content  and  not  just  subscribed  content     –  support  for  PDAs,  faster  acMvaMon  for  Mtles  purchased   on  approval  plans   Licensing   •  Resist  DRM  encumbered  content  /  fewer  DRM   variaMons   •  Explore  models  for  ILL  lending  
  • 28. Steps  Forward   Supply   •  ONIX  to  MARC  conversion  tools   •  KBART  for  Mtle  lists  and  enMtlement  informaMon   •  Encourage  use  of  DOIs  and  other  idenMfiers   Accessibility  and  Usability   •  Move  away  from  online  reading   •  MulMple  downloadable  formats   •  Move  to  ePUB3  
  • 29. Steps  Forward   PreservaMon   •  Extend  preservaMon  pracMces  used  for  journals  to   ebooks   •  Ensure  licenses  include  transformaMon  rights   Discovery  and  Use   •  Create  packages  in  popular  KBs  to  enhance   discovery   •  Deal  with  rights  issues  related  to  indexing  in   discovery  systems   •  Understand  use  by  studying  analyMcs