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© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Managing Data Sprawl with Data
Catalogs for Self-Service
Wayne Eckerson
Principal Consultant
Eckerson Group
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Why Self Service?
IT DepartmentBusiness
“You’re too slow, too
expensive, and never
deliver what I want.”
“You can’t make up
your mind, keep adding
features, and never see
the big picture.”
Casual User: “Just
forget it.”
Power User: “Just give
me a data dump.”
BU Leader: “We’ll do it
ourselves.”
“I’d rather be doing
something else than
taking your order.”
“You’ll come crawling
back to us soon.”
IT Dependency
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Self Service to the Rescue!
Not so fast!
• No backlogs and waiting
• Better tools
• Faster time to insight
IT Department
• Happy users
• Offload reports
• Focus on data
Business Users
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Downsides
• Too many reports
• Duplicate reports
• Conflicting data
• Users don’t trust reports
• Data extract hell
NO STANDARDS OR GOVERNANCE
A TOWER OF BABEL
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
DATA FABRIC
- Data access
- Data portability
- Data security
- “Data as a service”
Self-Service Dimensions
SELF
SERVICE
ANALYTICS
Reporting/
Dashboards
Visual
Analysis
Data
Integration
Advanced
Analytics
Tableau
Qlik
Looker
Power BI
Etc.
Data Preparation
Trifacta
Paxata
Alteryx
Data Catalog
Waterline
Alation
Informatica
DataRobot
Dataiku
Rapid Miner
Alteryx
Domo
Dundas
Yellowfin
Incumbents
Self-
Service
Analytics
Embedded
Jinfonet
Logi Analytics
Tibco Jaspersoft
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
The Secret of Self Service
One size
does not
fit all!
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Roles
60% of employees
Data Consumers Data Explorers
30% of employees
8% of employees
Data Analysts
CASUAL USERS
POWER USERS
Data Scientists
2% of employees
SILVER
SERVICE
SELF
SERVICE
TopDownBottomUp
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Power User Workflow
Find
Data
Prepare
Data
Analyze
Data
Visualize
Data
Publish
Data
Data Catalog Data Prep Data Visualization
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
DATA
FABRIC
Data Analyst Workbench
Data
Catalog
Data
Prep
Data
Viz
Benefits
- No context switching
- Uniform GUI
- Data sharing
Challenges
- Multiple tools
- Standards
- Curation
Approaches
- All-in-One
- Best of Breed
Recommendation
- Evaluate openness,
integrations, and partners
- Apply governance to
avoid sprawl
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Your Mission
Governance
Standards
Architecture
Operations
Centralization
Self-Service
Speed
Agility
Innovation
Decentralization
Create a data-
driven enterprise
that balances
dueling
imperatives.
Create a data-driven
organization that
balances dueling
imperatives.
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Wayne Eckerson
• 25+ year thought leader in data and analytics
• Sought-after speaker and consultant
• President, Eckerson Group
• Former director of research at TDWI
• Author of hundreds of articles and reports
Performance
Management
BI/Analytics
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Eckerson Group
We Help Analytics Leaders Succeed
© Eckerson Group 2017 Twitter: @weckerson www.eckerson.com
Consulting Clients

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Managing Data Sprawl with Data Catalogs for Self-Service

  • 1. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Managing Data Sprawl with Data Catalogs for Self-Service Wayne Eckerson Principal Consultant Eckerson Group
  • 2. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Why Self Service? IT DepartmentBusiness “You’re too slow, too expensive, and never deliver what I want.” “You can’t make up your mind, keep adding features, and never see the big picture.” Casual User: “Just forget it.” Power User: “Just give me a data dump.” BU Leader: “We’ll do it ourselves.” “I’d rather be doing something else than taking your order.” “You’ll come crawling back to us soon.” IT Dependency
  • 3. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Self Service to the Rescue! Not so fast! • No backlogs and waiting • Better tools • Faster time to insight IT Department • Happy users • Offload reports • Focus on data Business Users
  • 4. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Downsides • Too many reports • Duplicate reports • Conflicting data • Users don’t trust reports • Data extract hell NO STANDARDS OR GOVERNANCE A TOWER OF BABEL
  • 5. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com DATA FABRIC - Data access - Data portability - Data security - “Data as a service” Self-Service Dimensions SELF SERVICE ANALYTICS Reporting/ Dashboards Visual Analysis Data Integration Advanced Analytics Tableau Qlik Looker Power BI Etc. Data Preparation Trifacta Paxata Alteryx Data Catalog Waterline Alation Informatica DataRobot Dataiku Rapid Miner Alteryx Domo Dundas Yellowfin Incumbents Self- Service Analytics Embedded Jinfonet Logi Analytics Tibco Jaspersoft
  • 6. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com The Secret of Self Service One size does not fit all!
  • 7. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Roles 60% of employees Data Consumers Data Explorers 30% of employees 8% of employees Data Analysts CASUAL USERS POWER USERS Data Scientists 2% of employees SILVER SERVICE SELF SERVICE TopDownBottomUp
  • 8. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Power User Workflow Find Data Prepare Data Analyze Data Visualize Data Publish Data Data Catalog Data Prep Data Visualization
  • 9. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com DATA FABRIC Data Analyst Workbench Data Catalog Data Prep Data Viz Benefits - No context switching - Uniform GUI - Data sharing Challenges - Multiple tools - Standards - Curation Approaches - All-in-One - Best of Breed Recommendation - Evaluate openness, integrations, and partners - Apply governance to avoid sprawl
  • 10. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Your Mission Governance Standards Architecture Operations Centralization Self-Service Speed Agility Innovation Decentralization Create a data- driven enterprise that balances dueling imperatives. Create a data-driven organization that balances dueling imperatives.
  • 11. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Wayne Eckerson • 25+ year thought leader in data and analytics • Sought-after speaker and consultant • President, Eckerson Group • Former director of research at TDWI • Author of hundreds of articles and reports Performance Management BI/Analytics
  • 12. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Eckerson Group We Help Analytics Leaders Succeed
  • 13. © Eckerson Group 2017 Twitter: @weckerson www.eckerson.com Consulting Clients