Do-It-Yourself (DIY) Data Governance Framework

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Copyright © 2021 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real-World Data Governance
Do It Yourself (DIY) Data Governance Framework
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
September 16, 2021 – 11:00 a.m. PT / 2:00 p.m. ET

#RWDG @RSeiner
2
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Carnegie Mellon University (CMU)
Adjunct Faculty – Heinz College Post-Graduate CDataO and DDL (US Army) Program
DIY Data Governance Framework
Introduction

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• In the webinar, I will share
– Customizing a Framework to Match Organizational Requirements
– The Core Components and Levels of an Industry Framework
– How to Complete a Data Governance Framework
– Using the Framework to Enable DG Program Success
– Measuring Value Through the DIY DG Framework
Abstract

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EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Copyright © 2019 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA GOVERNANCE FRAMEWORK
DATA
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED

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EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
LEVELS
COMPONENTS

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Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
NON-INVASIVE DATA GOVERNANCE™ FRAMEWORK
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

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Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMAND
and
CONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

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• Considerations to include in your own framework
– Core Components and Levels
– Structure
– Color Coordination
– Terminology
Customizing a Framework to Match Organizational Requirements
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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• Core Components
– Data – Assets Being Governed
– Roles – Formal Accountability
– Processes – Application / Enforcement
– Communications – Education, Training and Awareness
– Metrics – Measurements and Key Performance Indicators (KPIs)
– Tools – Artifacts Purchased & Developed
The Core Components and Levels of an Industry Framework
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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• Data – Assets Being Governed
– The scope of the resources that are being governed is the first core component of a Data
Governance Framework.
– Organizations with formal programs can learn from, and should differentiate between data,
information, records and knowledge.

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• Roles – Formal Accountability
– The way roles are defined is a predictor of the effort required to govern the data.
– Assignment into roles often presents pushback when the effort is over-and-above existing
responsibilities.
– Identification into roles encounters less pushback as people see themselves in the roles that
they have been slotted.
– Recognition of people into roles is a direct manner of acknowledgement of the part each
person plays in the program.

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• Processes – Application / Enforcement
– This component focuses on the way the roles and accountability are applied to processes.
– The notion of the “Data Governance process” misrepresents the fact that processes are a
primary component of Data Governance success.
– There is not a single process that is governed, rather there are a series of processes to which
Data Governance will be applied.

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• Communications – Education, Training and Awareness
– Raising the data awareness of every person that defines, produces, and uses data is critical to
achieving program success.
– Education must focus on policies, handling rules, best practices, standards, processes, and
role-based governance activities.
– Three O-s of data governance communications:
• Orientation
• Onboarding
• Ongoing

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• Metrics – Measurements and Key Performance Indicators (KPIs)
– Data Governance programs must be able to measure their impact on the organization.
– This is the responsibility of the support role often called the Data Governance Administrator.
– The impact and value may be financially quantifiable, but this may not always be the case.
– Measuring efficiency and effectiveness improvements require benchmarks of present state
and the governed activity of measuring and reporting results.

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• Tools – Artifacts Purchased & Developed
– Tools of Data Governance enable the program to deliver value to the organization.
– Organizations use tools they develop internally as well as tools that they’ve purchased to fill
specific needs of their programs.
– The tools that are developed or purchased are based on practicality, ease-of-use, and the
specific goals of the Data Governance program.
– Business Glossaries, Data Dictionaries and Data Catalogs are included in framework.

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• Organizational Levels
– Executive – Senior Leadership Team
– Strategic – Business & Technology Management
– Tactical – Subject Matter Expertise
– Operational – Daily Job Function
– Support – Functional Management
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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• Executive – Senior Leadership Team
– The Executive level of an organization typically consists of people at the top level.
– This includes Presidents, Chairs, Senior Vice Presidents, and CXO level positions (meaning
CEOs, COOs, CIOs, CDOs, CROs, CMOs, etc.).
– The Executive Level of an organization often has regular or scheduled meetings as the
Steering Committee for the enterprise.

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• Strategic – Business & Technology Management
– The Strategic level of an organization typically consists of people that report directly to and
are delegated by the Executive level to oversee and direct specific initiatives.
– This can include Senior Vice Presidents, Vice Presidents, and the people that are recognized
as being second-in-command or as representing their part of the organization in the
initiative.
– The Strategic level is accountable to the Executive level for the success of the initiative.

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• Tactical – Subject Matter Expertise
– The Tactical level of an organization typically consists of people that are subject matter
experts, facilitators, and potentially decision makers for specific domains of data and
information.
– The Tactical level is delegated or recognized by the Strategic level as people that must be
included in and drive decisions that are made regarding data in their domain.
– The Tactical level can be defined by policy, through appointment, or through a natural
selection process (the “go-to person”).

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• Operational – Daily Job Function
– The Operational level of an organization typically consists of every person in the organization
that has a relationship to data and that is (or will be) held formally accountable for that
relationship.
– The relationships include the definition, production, and/or use of data and information.
– If an individual does any or all of these activities as part of their job, it is a requirement that
these people follow policy, best practices and standards for that relationship.
– The key focus of Data Governance is to assure that select high quality data is reused and
handled appropriately.

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• Support – Functional Management
– Includes the people responsible for the program.
– Includes working teams of people from the tactical and operational levels.
– Includes the partners of data governance:
• Information Technology (IT)
• Project Management (PMO)
• Regulatory and Compliance groups
• Information Security
• Legal and Audit
• Communications
• Human Resources

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• Steps to complete the framework
– Define Core Components and Organizational Levels
– Analyze framework by Component by Level
– Fill in the squares
– Align with other tools
– Promote through the face of your program
How to Complete a Data Governance Framework

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• Data – Assets Being Governed
– What Data is important to the
• Executive level
• Strategic level
• Tactical level
• Operational level
• Support level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS
Now you fill in your blocks!

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• Roles – Formal Accountability
– What Role addresses the
• Executive level
• Strategic level
• Tactical level
• Support level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
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• Processes – Application / Enforcement
– What Processes are important to the
• Executive level
• Strategic level
• Tactical level
• Support level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
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• Communications – Education, Training and Awareness
– What Communications need to shared with the
• Executive level
• Strategic level
• Tactical level
• Support level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
28
• Metrics – Measurements and KPIs
– What Metrics are important to the
• Executive level
• Strategic level
• Tactical level
• Support level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
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• Tools – Artifacts Purchased & Developed
– What Tools are valuable for the
• Executive level
• Strategic level
• Tactical level
• Support level
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
DATA
LEVELS
COMPONENTS

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Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
31
• Align with other tools
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
32
• Promote through the face of your program
– Home page for Data Governance
– Place people go to become Data Literate
– Program Updates, Status, Activities
– Place to learn about the Framework

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• Ways to use the framework
– Frame the entire program for simple explanation
– Orientation and onboarding communications
– To provide status of the program
– Prioritize program development and deployment activities
– Display green, yellow, red for the squares of the framework
Using the Framework to Enable DG Program Success
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
34
• Considerations for using the framework
– Color coordination with other tools and templates
– Actively connect the framework to other tools and templates
– Communicate by levels focusing on the framework
– Include the framework as a communication tool through the “face” of your program
– Request the NIDG Data Governance Framework through the KIKconsulting.com website
Using the Framework to Enable DG Program Success
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
COMPONENTS

#RWDG @RSeiner
35
• Measuring the program using the framework
– Components
– Levels
Measuring Value Through the DIY DG Framework

#RWDG @RSeiner
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• Components
– Data – quantify the importance of the data being governed, inventoried, “owned”
– Roles – measure the accountability at each level, number of people recognized into roles
– Processes – articulate governed process value, number/importance of governed process
– Communications – measure communications cadence and audiences, messaging, certification
– Metrics – quantify the number and effectiveness of the metrics at each level
– Tools – determine value of the tools at each level from policy to data catalog

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• Levels
– Executive – gauge support, sponsorship and understanding
– Strategic – measure council activity, decisions made, active participation
– Tactical – quantify number of SMEs recognized, engagement, satisfaction
– Operational – evaluation the number of stewards recognized, data inventoried, activation
– Support – assess partnership involvement, partners engaged and recognized as “govern-ers”

#RWDG @RSeiner
38
• In the webinar, I shared
– Customizing a Framework to Match Organizational Requirements
– The Core Components and Levels of an Industry Framework
– How to Complete a Data Governance Framework
– Using the Framework to Enable DG Program Success
– Measuring Value Through the DIY DG Framework
Summary

#RWDG @RSeiner
39
Questions & Answers

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40
Contact Information
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
rseiner@tdan.com @RSeiner

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