Management information system (MIS) is defined as a formal system for gathering, integrating, analyzing, and distributing pertinent information to support management decision making and operations. The objectives of MIS include enhancing communication, supporting strategic goals, and providing reliable health information to decision makers. Key roles of community health nurses in implementing MIS include ensuring cooperation, allocating resources, appointing coordinators, training staff, and ensuring continuous communication between developers and users.

1. MANAGEMENT INFORMATION
SYSTEM

2. DEFINITION
• Management is the process of directing and
controlling the resources and their application
towards the achievement of specific objectives.
• Information is the result of transforming data
into elements of knowledge that are directly
useful and applicable.
• System is the array of components designed to
accomplish a particular objective according to a
plan.
•

3. • Management information system is a
system which provides management with the
information it requires to monitor progress,
measures performance, detects trends, and
evaluates alternatives, make decisions and to
take corrective actions
• R R Duerch

4. • MIS is defined as a formal system of
gathering, integrating, comparing, analyzing
and dispensing information internal and
external to the enterprise in a timely, effective
and efficient manner.
Koontz Harnold

5. OBJECTIVES OF MIS
• To enhance communication among employs.
• To provide a system for recording and
aggregating information.
• Reduce expenses related to labor-intensive
manual activities.
• To support the organization’s strategic goals
and direction

6. • To provide reliable, latest and useful heath
information to all levels of health officers and
administrators.
• To amend health policies and working system
on the basis of feedback, received from health
information system.
• To provide information about periodically and
time bound programmes and for midterm
evaluation.
• To contribute towards achievement of objectives
of health policies and programmes.
• To increase efficiency and quality in health
management

7. PURPOSES OF MIS
• To provide management information to decision
makers at various levels in the organization
• To provide a basis to analyze warning signals that
can originate both externally and internally
• To automate routine operations thus avoiding
human work in the processing tasks
• To assist management in making routine
decisions

8. USES OF MIS
• To support decision-making and taking actions.
• To help to assess community needs, e.g.
community needs assessment approach under
RCH can make use of MIS for preparing sub-
centre action plans
• To prioritize the health needs
• To assess the performance of health workers or
institutions like subcentre – PHC – CHC – district
or state.

9. • To monitor programme operations.
• To evaluate the programme or it measure its success and
failure.
• For better planning of services and programmes at local
level.
• To justify the resources spent (staff, money and
material).
• For operational and epidemiological research purposes.
• MIS is useful for training of workers and medical officers
and the supervisors.
• Helps to provide database or information to client or
community whose livers it affects profoundly.

10. CLASSIFICATION OF MIS
• Data bank information system
• Predictive information system
• Decion making information system
• Decision taking information system

11. STEPS IN MIS DEVELOPMENT
• Preliminary investigation
• The problem
• Magnitude and scope
• Alternatives
• Viability and cost effectiveness
• Requirements analysis
• Knowing the primary and secondary users
• Ascertaining user needs
• Primary and secondary source of information
• Design, development and implementation needs

12. • Systems design
• Inputs
• Processing
• Outputs
• Storage
• Procedures
• Human resources
• Acquisition/procurement
• Compatibility
• Cost effectiveness
• Performance standards
• After sales service
• Configuration
• Portability

13. • Implementation/ installation
• Application development
• Testing
• Debugging – logical and syntactical
• Procedure and user manual preparation
• Orientation and training
• Maintanence and upgradation

14. DO’S AND DON’TS IN DEVELOPING
MIS
Do’s
• Have simpler and manageable system
• Be unrealistic in developing action plan develop common
understanding between consultant and the organization
• Involve programmer in needs assessment
• Customize off -the -shelf software
• Have simple software for users to handle
• Extensively involve users in MIS development
• Adopt modular approach for s/w development

15. Don’ts
• Be ambitious
• Delay decisions on hiring application developers
• Depend heavily on the consultant
• Invest heavily in in-house application
development
• Let vendors determine hardware needs for LAN
• Go for large applications

16. ADVANTAGES OF MIS
• Means of effective and efficient
coordination between departments
• Connect people, processes and data in real
time across the hospital on a single
platform
• Workflow routes documents and
information electronically
• It supports and enhances the overall
decision making process

17. • It enhances job performance throughout organization
• It provides the means through which the activities can
be monitored and information is distributed to the
management, employees and clients
• It provides the feedback on the effectiveness of risk
control.
• Quick and reliable referencing access to relevant data
and documents
• Hospital administrators would be able to significantly
improve the operational control and thus streamline
operations
• It enables doctors and hospitals to better serve their
patients
• Improved quality of patient care.

18. • Increased nursing productivity
• Reducing the time spend by staff filling out forms
,freeing resource for more critical tasks.
• Better quality of care, procedures and service to
patients.
• Control over the costs incurred by diagnosis related
groups
• Use of less labour
• Improvement in organization and departmental
techniques
• Management of day to day activities
• Day to day assistance in a department and closer contact
with others

19. DISADVANTAGES OF MIS
• Unauthorized entries
• Backing
• Theft or corruption of data
• Incidence of sudden crash of the system

20. ROLE OF COMMUNITY HEALTH
NURSE IN IMPLEMENTING MIS
• Ensure active co-operation of community health nurses
already in the phase of strategic planning of MIS and
also ensure the cooperation of other allied health
workers for the implementation of management
information system.
• Allocate adequate resources for the implementation of
management information system in the community.
• Appoint a nurse manager in each department of
community health to co-ordinate implementation of the
system
• Form a team of co-ordinators from individual
departments to encourage exchange of experience

21. • Provide sufficient staff in the community to assist with the
implementation of MIS.
• Organize a kick-off meeting or a workshop for nurses and
other health workers working in the community to
provide them with information on new procedures,
nurses' responsibilities in using the new system, and
expected effects of the new system on nurses' work,
patient care and the hospital and the community as a
whole.
• Train nurse managers and other experienced nurses to
assist with the training of other nursing staff.
• Adopt a unified methodological approach, prepare quality
standardized documentation, develop a flexible system
that can be readily modified, and actively involve the end
user.

22. • Ensure continuous communication between system
developers and users.
• The organizational changes that will occur with the
implementation of the new system must be anticipated
and presented to its users as a positive development
and not as an additional task in their daily work.
• Ensure the participation of experts from all relevant
fields in all phases of the project for the successful
completion of the system.