Managers perform four key roles: planning, organizing, leading, and controlling. Planning involves setting objectives and determining how to achieve them. Organizing arranges resources to achieve business goals. Leading influences people to work towards objectives. Controlling evaluates and modifies tasks to ensure objectives are being achieved.

1. Management What do managers actually do???

3. PlanningPlanning is…Setting objectives and how to achieve them

4. Organising is…arranging resources to achieve the businesses goalOrganising

5. Leading is…influencing people to work towards achieving set objectivesLeading

6. Controlling is…evaluating and modifying tasks to ensure set objectives are being achievedControlling

7. Managers as plannersPlanningPlanning is the preparation of actions in response to stimulus.Planning is carried out at all levels, the type of planning will depend on the responsibilities of the manager.Planning is the process of deciding where a team, department or whole organisation should be heading and how it intends to get there.

8. PlanningPlanning can exist at three levels

9. Five stages of planningRefer to text bookPlanning

10. Managers as organisersOrganising is putting actions and resources to work to achieve set goals established at the planning stage.Determining the flow of actions (work)Determining the human resources requiredAllocating human and capital resources Delegating roles and responsibilities and co-ordinating the resources of the firmAllocating or researching capital requirementsOrganising

11. Managers as leadersLeading, motivating and directing employees is the most obvious of roles.Yet the most open to interpretation. How do we lead?This touches on ‘Styles of management” as well as theories.From Henri Fayol with Four clear roles to Mintzberg with his interpersonal, informational and decision making roles.“Management is a difficult and demanding job, the hours are long, interruptions frequent and many conflicting interests have to be dealt with each day.”Leading

12. Managers as controllersControlling is more a monitoring role, where performance and estimates are matched up and new plans set.Performance estimate are set (goals)Measures are put in place to determine effectiveness (tests checks)Roles and activities are reviewed to ensure goals can be metControlling