This document explains how to manage users on a Flipkart seller account. It details the benefits of the manage users feature, which allows sellers to add employees and restrict their access. It describes the two user roles - admin and operations manager - and their different levels of access. The steps to add a new user are outlined, which involves selecting a role, adding an email, and saving. It also explains how to delete a user and how users can log in and switch between multiple seller accounts.

1. How to Manage Users on your
Seller account

2. Learning Objectives
This course will explain
 The Benefits of the Manage Users feature
 Access restrictions users will have
 How to Add Users
 How to Delete Users
 How user will login and switch between accounts

3. The benefits of manage users feature
When running your business on Flipkart you may delegate
certain tasks to your employees. With this feature you can:
 Invite employees to access your seller account
 Restrict user’s access on Flipkart seller hub based on
roles
 Choose what your users can see and work on
 Enable users to login to your account using their own
credentials
 No need to share seller account credentials with your
employees
 Get better security and data privacy on your account

4. User Restrictions
Roles offered to users
 Admin
• Users have full access to entire seller dashboard
 Operations Manager
• Users have partial access only to listings, orders
and returns
• User can only add listings, but not update listing
price and stock count
Note:
 Users should have registered with Flipkart using
their email ID
 Currently you can add 5 users to your account
 Any of the offered roles can be assigned to the users

5. How to Add New Users

6. Step 1: Login to your seller account and click on
Manage Profile
Click on Manage Profile
Log into your Flipkart Seller Account

7. Step 2: Click on View under Manage Users
Click on View under Manage Users

8. Step 3: Click on Add a New User
Click on Add a new user

9. Step 4: Select the Role
Select a Role from the drop down menu.
Choose between Admin and Operations
Manager. Admin accounts will have full
access to the Seller Hub.
Operations Managers will be able to:
Add new listings
Edit listings, except selling price and
stock count
Process orders and returns

10. Step 5: Add an email ID
Click on Save
Add an email ID that is registered with
the Flipkart buyer or seller portal
In case the email Id is not associated with a Flipkart
account, you will receive this error message and will need
to create an account on www.flipkart.com

11. How to Delete a User
The New User will be added. The new user
can access their account by entering their
Flipkart username and password
In case you want to delete the
user at any point, click on
delete
Note: In case you want to change the role of the user, you will have to delete their account and add them again with the
changed role

12. How users can login and switch accounts

13. How Users can Login- Users should login with their own credentials
Login with your Flipkart buyer or seller
account
Select the account you would like
to access and click on Access

14. How Users can Switch Between Multiple Seller
Accounts
If the user manages tasks for multiple
sellers, the user can also switch accounts
by clicking on the Switch Access tab under
Manage Profile
Select the account you would like
to switch to

15. By completing this tutorial, you learned:
 The Benefits of Manage users feature
 Access restrictions users will have
 How to Add Users
 How to Delete Users
 How user will login and switch between accounts
Summary

16. Thank You