11. Culture is behaviour
Old and new approaches to cultural change (2010 MIT Sloan Management Review/Massachusetts Institute of Technonlogy, all irghts
reserved, distributed by Trubune Content Agency, LLC)
22. Know what to
do and
equipped to
do it
Know what to
do, don’t have
the skill to do
it
Got skills,
need direction
Lost
SKILL/KNOWLEDGE
DIRECTION
The Clue/Skill Matrix as seen by Meri Williams