SlideShare a Scribd company logo
LONDON,
NICE OF YOU TO
From the UK with
Staff Traffic (NOI)
2x (2018 vs. 2017)
1 in 3
Customer-Obsessed
CUSTOMER
RETENTION
97%
CUSTOMER
FACING
Product-Driven
LARGEST
R&D
TEAM
2.5X INDUSTRY
AVERAGE
FASTEST
RELEASE
CYCLE
3X INDUSTRY AVERAGE
The State of App Marketing:
UK & Western Europe
2018 vs. 2017 Trends
Data Sample
1.3 Billion
Installs
80+ Billion
App opens
$250 Million
Revenue
290 Million
Installs with cost data
FOCUS
Overall Market Trends
INSTALLS
Non-Organic Rising
UK Share of Non-Organic Installs in the App Install Pie
Non-organic
Organic
2016 2017 2018
22%
78%
24%
76% 69%
31%
UK
Non-Organic Rising
Western Europe Share of Non-Organic Installs in the App Install Pie
Non-organic
Organic
2016 2017 2018
20%
80%
23%
77%
31%
69%
Western
Europe
Apps Increasingly Investing
in Paid Channels
UK YOY Growth in Average Number of Installs Per App
+79%
+56%
2016
Non-Organic
2017 2018
Organic
+78%
+9%
2016 2017 2018
UK
Apps Increasingly Investing
in Paid Channels
Western Europe YOY Growth in Average Number of Installs Per App
+ 89%
+67%
2016
Non-Organic
2017 2018
Organic
+51%
+8%
2016 2017 2018
Western
Europe
Popularity of Video Surging
Share of Paid Installs Driven by Video Ads
UK Western Europe
6.4%
8.1%
14.1%
7.0%
7.7%
12.5%
2016
2017
2018
Top Media
Sources by
Installs & Client
Adoption
(April-May)
UK
2016
2017
NEW
+4
+4
-5
Top Media
Sources by
Installs & Client
Adoption
(April-May)
UK
2016
Top Media
Sources by
Installs & Client
Adoption
(April-May)
UK
+3
+34
-4
+3
+5
+6
2017
NEW
+4
+4
-5
2016
2018
Top Media
Sources by
Installs & Client
Adoption
(April-May)
Western Europe
2016
2017
-4
+5
+3
+4Top Media
Sources by
Installs & Client
Adoption
(April-May)
Western Europe
2016
2017
Top Media
Sources by
Installs & Client
Adoption
(April-May)
Western Europe
NEW
-3
+33
-4
+5
+3
+4
2016
2018
INSTALL Takeaways
App owners investing in non-organic amid
organic decline with an increased
confidence in data & analytics
Marketers turning to video to drive quality
installs at scale
Top media lists: Shift in popularity away
from volume to value
1
2
3
ENGAGEMENT
Only UK Non-Organic Users Show
Improved Retention
Day 30 Retention
5.6%
7%
Non-Organic Organic
8.3%
7.6% 7.4.%
6.4%
Non-Organic Organic
9.4%
8.1%
UK
2017 2018
Western
Europe
Organic Quality Demonstrated
in Long Term Retention
Week 12 Retention
7.3% 7.6%
2017
Non-Organic Organic
12.5% 12.3%
8.9.%
7.4%
Non-Organic Organic
12.5% 12.7%
2018
UK Western
Europe
Engagement Challenge → Retargeting
Retargeting Conversions Per App Running Campaigns (2017 vs. 2018)
+90%
UK
+44%
Western
Europe
App Usage on the Rise Across the Board
Average Sessions Per User (30 Days)
8.6
9.4
2017
Non-Organic Organic
7.7
8.5 8.1
9.3
Non-Organic Organic
8.1
8.8
2018
UK Western
Europe
ENGAGEMENT Takeaways
Acquired UK users showing improved
retention, but that’s the exception...
Sessions growth means apps used more
often but over shorter time frame (retention
drop)
Marketers are increasing their investment to
bring users back to their app, especially in the
UK
1
2
3
LTV
Revenue-Driven Optimizations Bearing Fruit
Day 90 LTV By Platform (USD)
1.47
1.96
2017
1.93
2.20
1.22
1.50 1.50
2.34
2018
UK Western
Europe
55%
33%
More Users Converted to Paying Users
Share of Paying Users (90 Days)
4.9%
6.3%
2017
Non-Organic Organic
5.4%
6.5%
5.1%
5.7%
Non-Organic Organic
6.2%
2018
UK Western
Europe
5.3%
Revenue Rising, Especially from Non-Organic Users
Day 90 LTV By Type (USD)
1.27
2.02
2017
Non-Organic Organic
1.88
2.13
1.14
1.86
Non-Organic Organic
1.36
1.90
2018
UK Western
Europe
59%
63%
Revenue-related KPIs positive across the board.
Good job app marketers!
iOS LTV outperforms Android, but its lead in UK is not
as pronounced as in Western Europe
Gap between organic and non-organic LTV is
narrowing thanks to increased growth of the latter
LTV Takeaways
1
2
3
https://bit.ly/ltv-webinar
Cost & ROI
It’s Getting Expensive Out There
Cost Per Install (USD)
1.52
1.68
2017
2.29
2.52
1.52
1.66
2.47
2018
UK Western
Europe
2.28
Android Return Better than iOS,
At Least in Short Term
Return on Ad Spend (90 Days)
87.8%
108.9%
2017
44.8%
67.7%
94.4%
99.0% 90.6%
2018
UK Western
Europe
61%
Break-even point
Cost and ROI Takeaways
Acquisition costs keep rising but LTV is growing faster,
leading to improved ROAS
Android more profitable than iOS mainly because its
cost is considerably lower
However, the iOS LTV uplift and steady cross platform
CPI growth has lead to iOS ROAS improving at a faster
rate than Android
1
2
3
FRAUD
Fraud Comes in Waves
Overall App Install Fraud Rate Trend
Jan 18 Feb 18 Mar 18 Apr 18 May 18
UK
Western
Europe
8.9%
9.0%
10.3% 10.0%
9.0%
7.0% 7.2%
8.3%
7.6%
7.3%
UK
High Click Flooding Rate in the UK
Fraud Distribution By Type
3.5%
19.6%
26.4%
37.6%
12.9%
5.8% 8.2%
35.2%
33.2%
17.6%
Click flood
Install hijacking
Device farms
Bots
Behavioral
Anomalies
Western
Europe
$37M
UK
$102M
Western
Europe
High Payout Attracts Fraudsters
Financial Exposure (January-May 2018)
Fraud Takeaways
UK fraud much higher than Western Europe, mainly due to a
high click flood rate
Fraud comes in waves and after a drop in recent months, an
increase can be expected as fraudsters make their move
Over a third of the exposure to fraud in Western Europe is in
the UK -- much higher than its relative size; high payout and
size of market attract fraudsters
1
2
3
UNVEILING
App Install Market Predictions
Industry-First!
Model
5 different statistical models applied
Based on AppsFlyer’s historical data comprising of
35 billion installs $10 billion in ad spend 30,000 apps
Marketing-driven app installs divided into two groups:
1) Attribution market
2) Non-attributed market
Other key parameters
● 3rd party mobile attribution market share
● CPI per region
● Number of apps in the app stores
● Number of installs
Mobile Attribution is eating into the
Non-Attributed share
Non-Organic Installs in Europe in Billions (2017-2020)
1.0
2.0
2017 2018 2019 2020
1.2
3.0
1.5
3.9
1.7
4.6
Non-Attributed Mobile Attribution
High Growth Rate Predicted in Spend
Despite Relative Slowdown
App Install Ad Spend in Europe, in Billions (2017-2020)
Mobile Attribution Non-Attributed YOY Growth
2017 2018 2019 2020
$3.2
$1.6
$4.9
$1.9
$4.8
$6.8
$9.0
$6.8
$2.3
$8.4
$2.5
$10.9
42%
32%
21%
1-2-3 Takeaways
The Mobile Attribution market in Europe is expected to
grow at the expense of the non-attributed market as
more apps realize the need for increased
measurement
The equation is clear:
Higher cost + more paid campaigns + more apps
+ increased mobile use + more users
= increased spend
Teaser: Europe’s share in the pie will remain relatively
consistent, while North America’s share will decrease;
growth will be driven by Asia
1
2
3
THANK YOU!

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MAMA London [Research] - The State of App Marketing in Europe - Paul Wright, Managing Director (UK FR MEA), AppsFlyer

  • 2. From the UK with Staff Traffic (NOI) 2x (2018 vs. 2017)
  • 5. The State of App Marketing: UK & Western Europe 2018 vs. 2017 Trends
  • 6. Data Sample 1.3 Billion Installs 80+ Billion App opens $250 Million Revenue 290 Million Installs with cost data
  • 9. Non-Organic Rising UK Share of Non-Organic Installs in the App Install Pie Non-organic Organic 2016 2017 2018 22% 78% 24% 76% 69% 31% UK
  • 10. Non-Organic Rising Western Europe Share of Non-Organic Installs in the App Install Pie Non-organic Organic 2016 2017 2018 20% 80% 23% 77% 31% 69% Western Europe
  • 11. Apps Increasingly Investing in Paid Channels UK YOY Growth in Average Number of Installs Per App +79% +56% 2016 Non-Organic 2017 2018 Organic +78% +9% 2016 2017 2018 UK
  • 12. Apps Increasingly Investing in Paid Channels Western Europe YOY Growth in Average Number of Installs Per App + 89% +67% 2016 Non-Organic 2017 2018 Organic +51% +8% 2016 2017 2018 Western Europe
  • 13. Popularity of Video Surging Share of Paid Installs Driven by Video Ads UK Western Europe 6.4% 8.1% 14.1% 7.0% 7.7% 12.5% 2016 2017 2018
  • 14. Top Media Sources by Installs & Client Adoption (April-May) UK 2016
  • 15. 2017 NEW +4 +4 -5 Top Media Sources by Installs & Client Adoption (April-May) UK 2016
  • 16. Top Media Sources by Installs & Client Adoption (April-May) UK +3 +34 -4 +3 +5 +6 2017 NEW +4 +4 -5 2016 2018
  • 17. Top Media Sources by Installs & Client Adoption (April-May) Western Europe 2016
  • 18. 2017 -4 +5 +3 +4Top Media Sources by Installs & Client Adoption (April-May) Western Europe 2016
  • 19. 2017 Top Media Sources by Installs & Client Adoption (April-May) Western Europe NEW -3 +33 -4 +5 +3 +4 2016 2018
  • 20. INSTALL Takeaways App owners investing in non-organic amid organic decline with an increased confidence in data & analytics Marketers turning to video to drive quality installs at scale Top media lists: Shift in popularity away from volume to value 1 2 3
  • 22. Only UK Non-Organic Users Show Improved Retention Day 30 Retention 5.6% 7% Non-Organic Organic 8.3% 7.6% 7.4.% 6.4% Non-Organic Organic 9.4% 8.1% UK 2017 2018 Western Europe
  • 23. Organic Quality Demonstrated in Long Term Retention Week 12 Retention 7.3% 7.6% 2017 Non-Organic Organic 12.5% 12.3% 8.9.% 7.4% Non-Organic Organic 12.5% 12.7% 2018 UK Western Europe
  • 24. Engagement Challenge → Retargeting Retargeting Conversions Per App Running Campaigns (2017 vs. 2018) +90% UK +44% Western Europe
  • 25. App Usage on the Rise Across the Board Average Sessions Per User (30 Days) 8.6 9.4 2017 Non-Organic Organic 7.7 8.5 8.1 9.3 Non-Organic Organic 8.1 8.8 2018 UK Western Europe
  • 26. ENGAGEMENT Takeaways Acquired UK users showing improved retention, but that’s the exception... Sessions growth means apps used more often but over shorter time frame (retention drop) Marketers are increasing their investment to bring users back to their app, especially in the UK 1 2 3
  • 27. LTV
  • 28. Revenue-Driven Optimizations Bearing Fruit Day 90 LTV By Platform (USD) 1.47 1.96 2017 1.93 2.20 1.22 1.50 1.50 2.34 2018 UK Western Europe 55% 33%
  • 29. More Users Converted to Paying Users Share of Paying Users (90 Days) 4.9% 6.3% 2017 Non-Organic Organic 5.4% 6.5% 5.1% 5.7% Non-Organic Organic 6.2% 2018 UK Western Europe 5.3%
  • 30. Revenue Rising, Especially from Non-Organic Users Day 90 LTV By Type (USD) 1.27 2.02 2017 Non-Organic Organic 1.88 2.13 1.14 1.86 Non-Organic Organic 1.36 1.90 2018 UK Western Europe 59% 63%
  • 31. Revenue-related KPIs positive across the board. Good job app marketers! iOS LTV outperforms Android, but its lead in UK is not as pronounced as in Western Europe Gap between organic and non-organic LTV is narrowing thanks to increased growth of the latter LTV Takeaways 1 2 3
  • 34. It’s Getting Expensive Out There Cost Per Install (USD) 1.52 1.68 2017 2.29 2.52 1.52 1.66 2.47 2018 UK Western Europe 2.28
  • 35. Android Return Better than iOS, At Least in Short Term Return on Ad Spend (90 Days) 87.8% 108.9% 2017 44.8% 67.7% 94.4% 99.0% 90.6% 2018 UK Western Europe 61% Break-even point
  • 36. Cost and ROI Takeaways Acquisition costs keep rising but LTV is growing faster, leading to improved ROAS Android more profitable than iOS mainly because its cost is considerably lower However, the iOS LTV uplift and steady cross platform CPI growth has lead to iOS ROAS improving at a faster rate than Android 1 2 3
  • 37. FRAUD
  • 38. Fraud Comes in Waves Overall App Install Fraud Rate Trend Jan 18 Feb 18 Mar 18 Apr 18 May 18 UK Western Europe 8.9% 9.0% 10.3% 10.0% 9.0% 7.0% 7.2% 8.3% 7.6% 7.3%
  • 39. UK High Click Flooding Rate in the UK Fraud Distribution By Type 3.5% 19.6% 26.4% 37.6% 12.9% 5.8% 8.2% 35.2% 33.2% 17.6% Click flood Install hijacking Device farms Bots Behavioral Anomalies Western Europe
  • 40. $37M UK $102M Western Europe High Payout Attracts Fraudsters Financial Exposure (January-May 2018)
  • 41. Fraud Takeaways UK fraud much higher than Western Europe, mainly due to a high click flood rate Fraud comes in waves and after a drop in recent months, an increase can be expected as fraudsters make their move Over a third of the exposure to fraud in Western Europe is in the UK -- much higher than its relative size; high payout and size of market attract fraudsters 1 2 3
  • 42. UNVEILING App Install Market Predictions Industry-First!
  • 43. Model 5 different statistical models applied Based on AppsFlyer’s historical data comprising of 35 billion installs $10 billion in ad spend 30,000 apps Marketing-driven app installs divided into two groups: 1) Attribution market 2) Non-attributed market Other key parameters ● 3rd party mobile attribution market share ● CPI per region ● Number of apps in the app stores ● Number of installs
  • 44. Mobile Attribution is eating into the Non-Attributed share Non-Organic Installs in Europe in Billions (2017-2020) 1.0 2.0 2017 2018 2019 2020 1.2 3.0 1.5 3.9 1.7 4.6 Non-Attributed Mobile Attribution
  • 45. High Growth Rate Predicted in Spend Despite Relative Slowdown App Install Ad Spend in Europe, in Billions (2017-2020) Mobile Attribution Non-Attributed YOY Growth 2017 2018 2019 2020 $3.2 $1.6 $4.9 $1.9 $4.8 $6.8 $9.0 $6.8 $2.3 $8.4 $2.5 $10.9 42% 32% 21%
  • 46. 1-2-3 Takeaways The Mobile Attribution market in Europe is expected to grow at the expense of the non-attributed market as more apps realize the need for increased measurement The equation is clear: Higher cost + more paid campaigns + more apps + increased mobile use + more users = increased spend Teaser: Europe’s share in the pie will remain relatively consistent, while North America’s share will decrease; growth will be driven by Asia 1 2 3