Management consulting involves providing objective advice and business solutions to help organizations improve performance. It includes analyzing problems, developing options, and implementing solutions. Managing a shopping mall requires overseeing maintenance, rent collection, accounting, leasing, inspections, and more. Key areas of focus include ambience management, traffic flow, shopper satisfaction, food courts, entertainment options, and financial planning. The document outlines considerations for opening a food court and setting up movie theaters, sports, games, and children's areas to attract customers.

1. Prepared By :
Sumiya - 173
Shijo - 170
Saurav - 149
Samraiz - 174
Pratiksha - 151
Saili - 127
Akhil - 122
Lawrance - 137

2. What is Consulting ?
The MCA defines management consulting as:
“The creation of value for organisations, through
improved performance, achieved by providing
objective advice and implementing business
solutions.”
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“…to try to take ownership of an organization's problems and use
research and logic to develop possible options for a way forward.”
Matt Baumann
“giving solutions to the problems that companies have.”
Jane Ridley

3. Repair &
Maintenance
Service
Rent
Collection Mortgage &
Utility
Payments
Accounting
Services
Leasing
Security
Deposits
Inspection of
Property
Property
Management
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4. Main Bases of Segmentation
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7. Ambience Management
• Experience of the consumers becomes an important factor.
• This management includes management of parks, fountains and
overall look of the mall.
• A mall is just not a place for shopping but also for people to spend
their leisure time.
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8. Traffic Management
• Managing foot traffic into the mall and parking facilities.
• Involves crowd management inside the areas of the mall.
• The flow of the people is related to the design the mall
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9. Shopper Satisfaction
Shoppers satisfaction depends on the disconfirmation between shopper
perception and expectation on mall attribute.
The three variables explaining the shoppers satisfaction are:-
Based on :
» Location
» Overall Positioning
» Goods And Services
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10. Special Food Court
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11. Factors To Be Considered Before Opening A Food Court
• Franchise
• Type of food
• Capital
• Health Codes
• Environment Scanning
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12. • Vision:
To constantly innovate & provide the best that we can
for our customers.
• Mission:
We see to it that every customer gets highest level
of food quality & outstanding service in a hygienic &
fun dining environment.
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13. Competitive Analysis
• (On a scale of 1-5)
(Questionnaire asked from sample of fifty people within age group 25-40 years
every month.)
• This analysis is done on various food joints on the parameters like food quality,
ambiance, taste and price.
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14. Entertainment In Malls
Movie
Theatres
Indoor
Sports
Children
Play Zone
Video
Games
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15. • Multiplexes :
- Maximum Of 4 Movie Screens For Having Variations And Attracting More People.
• Indoor Sports :
- Demand For Turf Football, Archery Arena, Indoor Cricket And Paintball Sport.
• Children Play Zone :
- Play Zone or Play Area is a place with a specific design to allow Children to play there.
- Can Also Be Used For Birthday Parties.
• Video Games :
This Can Be Divided Into 4 Parts :
- Arcade Machine Games.
- Playstation/Xbox Area.
- Bowling Alley
- Billiards/Pool Tables
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16. Financial Analysis
Given Budget : 7 Cr (Approximate)
• Safety and Maintances : 90 Lakhs
• Comfort and Appliances : 90 Lakhs
• Furniture and Accessories: 1 Cr
• Decoration : 1.5 Cr
• Promotions: 50 Lakhs
• Employees : 1 Cr (Salary)
• Other Expenses : 50 Lakhs
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• With the Given Budget And Time,This Is the best possibility
way we can come up for the betterment of the mall which
can attract more number of customers and high growth
rate for the owner.

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