Mahmoud Abdel Hafez
4th
Street El Nahal Second, Zagazig, Sharkia, Egypt
Phone: +2(055) 2262898, Mobile: +2 (0111) 6228900, E-mail: m_hafez16@yahoo.com
Skills:
Computer skills: (Microsoft Windows – Microsoft Office – Internet Search)
Language skills: English:
- Knowledge of professional business terminology and
ability to write and edit letters and reports.
- Talking in free discussions and ability to compose and
give speeches.
Additional courses: - Sales Advantage 26March – 11 April ( Dale Carnegie )
Funded by Future Generation Foundation
- Certified Instructor for Customer Service ( Fujitsu ).
- Basic Business Skills Acquisition program (BBSA) April –
July 2003 Berlitz international languages centers. The course
included:
- Intensive Practice on conversational skills.
- Supplementary business course.
- Editing business letters and reports.
- Project planning and presentation skills.
- Application of computer technology in business
aspects with data shows.
Personal skills: - Providing support activities for the unit such as
answering telephones, assisting and resolving
problems and inquiries of visitors.
- Reviewing and controlling of incoming and outgoing
correspondence and following up on operational
commitments.
- Enhancing professional growth and development
through participating in educational programs, in-
service meetings and workshops.
Education:  1996-2000 Institute of Social work, Benha University.
B. A. of social work
 1993-1996 El Nagah secondary school.
Experience:  Sales executive manager of Ghoneim Gallery shopping
mall, KSA.
 Marketing specialist in Khaled Mohammed El-
Ghoneinm.
 Marketing and sales executive at Hamza Brothers
company.
 Administrator of developing Customer service
department at Hamza Brothers company.
 Jan 2004 – Jan 2006 Manager of information center at
Regional Federation of NGOs
 Feb-June 2002 Adel Computer Center,
 Data entry and editing computer texts.
 Feb-May 2001 El Sweedy orphanage Social worker.
 Supervised and assessed the social case of orphans and
filed reports about their progress.
Achievements: Collaborating in project about agricultural trees with
construction of visual aids and conducting internet searches.
Personal Data: Date of birth: May 17th
1979.
Marital status: Married.
Military status: Exempt.

Mahmoud Hafez CV

  • 1.
    Mahmoud Abdel Hafez 4th StreetEl Nahal Second, Zagazig, Sharkia, Egypt Phone: +2(055) 2262898, Mobile: +2 (0111) 6228900, E-mail: m_hafez16@yahoo.com Skills: Computer skills: (Microsoft Windows – Microsoft Office – Internet Search) Language skills: English: - Knowledge of professional business terminology and ability to write and edit letters and reports. - Talking in free discussions and ability to compose and give speeches. Additional courses: - Sales Advantage 26March – 11 April ( Dale Carnegie ) Funded by Future Generation Foundation - Certified Instructor for Customer Service ( Fujitsu ). - Basic Business Skills Acquisition program (BBSA) April – July 2003 Berlitz international languages centers. The course included: - Intensive Practice on conversational skills. - Supplementary business course. - Editing business letters and reports. - Project planning and presentation skills. - Application of computer technology in business aspects with data shows. Personal skills: - Providing support activities for the unit such as answering telephones, assisting and resolving problems and inquiries of visitors. - Reviewing and controlling of incoming and outgoing correspondence and following up on operational commitments. - Enhancing professional growth and development through participating in educational programs, in- service meetings and workshops. Education:  1996-2000 Institute of Social work, Benha University. B. A. of social work  1993-1996 El Nagah secondary school.
  • 2.
    Experience:  Salesexecutive manager of Ghoneim Gallery shopping mall, KSA.  Marketing specialist in Khaled Mohammed El- Ghoneinm.  Marketing and sales executive at Hamza Brothers company.  Administrator of developing Customer service department at Hamza Brothers company.  Jan 2004 – Jan 2006 Manager of information center at Regional Federation of NGOs  Feb-June 2002 Adel Computer Center,  Data entry and editing computer texts.  Feb-May 2001 El Sweedy orphanage Social worker.  Supervised and assessed the social case of orphans and filed reports about their progress. Achievements: Collaborating in project about agricultural trees with construction of visual aids and conducting internet searches. Personal Data: Date of birth: May 17th 1979. Marital status: Married. Military status: Exempt.