Mahmoud Abdel Hafez has over 15 years of experience in marketing, sales, customer service, and administration. He has strong computer skills including Microsoft Office and experience conducting internet searches. He is fluent in English and has taken courses in sales, customer service, business skills, and project planning. Hafez has held positions as a sales executive, marketing specialist, customer service manager, and information center manager. He also has experience in data entry, social work, and collaborating on projects involving visual aids and internet research.