Madison Galbraith is currently studying to become a medical assistant at Great Lakes Institute of Technology in Erie, PA. She has work experience in food preparation, customer service, patient transport, and stocking. Her skills include customer service, medical procedures, office management, and computer programs. She maintains certifications in CPR and first aid and received an award for perfect attendance from her institute.

1. Madison Galbraith
126 East 26th Street 814-566-8861
Erie, PA 16504 maddieg2325@gmail.com
Education
Great Lakes Institute of Technology | Erie, PA 04/2015
Medical Assistant Program| In Progress
Experience
Gourmet Team Member, Giant Eagle| Erie, PA 10/2012-03/2014
 Prepare a variety of foods
 Maintain cleanliness of work areas
 Assist customers with exceptional
service
Intake Call Rep| West Corp.| Erie, PA 01/2009-12/2009
 Answer inquiries by clarifying desired
information; research, locate, and
provide information
 Resolve problems by clarifying issues
with orders
 Provide customer service
 Sell additional services by recognizing
opportunities to up-sell accounts;
explaining new features
Patient Transporter| Hamot Medical Center| Erie, PA 06/2007-07/2008
 Transport equipment and supplies by
picking-up requisitioned orders
 Transport expired patients to mortuary
and follow proper protocols
 Transport patients by assisting patients
in and out of taxis, ambulances, cars,
and helicopters; lift patients on and off
beds; move patients to and from special
service and treatment areas, and
operating rooms; using wheelchairs or
moveable beds
 Perform CPR as needed
Stock| Walmart| Erie, PA 01/2007-06/2007
 Stock shelves with unpacked items
 Ensure label is clear and visible
 Compute price of merchandise
 Replenish inventory
Skills
Customer Service
Pharmacology
Obtain and record vitals
Electronic Medical Records
Medical Office Procedures
Patient Care
Phlebotomy
HIPAA compliance
Microsoft Word
Microsoft PowerPoint
Medical Terminology
Microsoft Outlook
Administering ECG/EKG’s
Anatomy & Physiology
Use of Autoclave
Certifications
CPR and First Aid
Awards| Recognitions
Perfect Attendance |Great Lakes Institute of Technology | Erie, PA 2014
Volunteer Work
Volunteer Work| YMCA| Erie, PA 09/2014