Useful little tool to give to all hands on a programme to see whether everyone is aligned and if the programme is healthy or not - the closer to zero the scores, the better

1. PROGRAMME ASSURANCE QUESTIONNAIRE
Name:
Department:
Project (inc project code):
Programme (inc programme code)
Organisation/Company:
ee
gr
isa
rD
ee
no
gr
e
ee
re
sa
gr
Ag
Di
eeA
gly
ly
gr r
e
ng
St e
Question
siah
n
re
t
ro
ro
Ne
Ag
Di
St
1 I can crisply articulate what my project will deliver RISK FALSE
2 I can accurately state what my project has spent so far RISK FALSE
3 I can accurately predict my forecast spend to complete RISK FALSE
4 I can prove when my project will deliver by RISK FALSE
5 I can guarantee my project will work RISK FALSE
6 I understand from my leadership what I need to do ORG
7 I understand how that fits into the overall picture ORG
8 I understand the programmes objectives, goals and timescales ORG
9 I understand the importance of my contribution to the programme ORG
10 I believe my contribution is valued ORG
11 I have respect from my manager and the leadership in the programme ORG
12 I am listened to as well as talked to ORG
13 I understand our current status and what is going on ORG
14 I know who I report to and where to go for my next task ORG
15 I know with whom to discuss pay/personal objectives/training ORG
16 I am measured to produce the right outcomes for the programme ORG
17 I believe the client understands what I am trying to deliver CLIENT
18 I believe the client knows what the value of what I'm trying to deliver is CLIENT
19 I believe our commercial relationship with the client drives the right behaviours in us CLIENT
20 I believe the client has clear requirements and understands completely what he wants CLIENT
I can provide complete traceability between an individual requirement, its design component and
21 PROCESS
evidence it has been tested successfully
22 I believe what we are delivering is technically achievable and has been done before RISK
23 I have a clear understanding of what my big issues are and a mechanism to resolving them PROCESS
24 I understand all the dependencies that affect my ability to deliver PROCESS
25 I understand all the projects and tasks that are dependent on my timely delivery PROCESS
26 There are mechanisms in place to measure the quality of what I deliver PROCESS
27 Regular quality reviews are undertaken for all my deliverables PROCESS
28 My schedule is realistic and achieveable RISK
29 The utilisation of resources in my project is closely monitored for costs/burnout ORG
30 The spend in my project is closely tracked by the programme PROCESS

2. 31 The leadership regularly communicates with me ORG
32 I conduct regular cascades to my entire team ORG
33 My personal objectives are closely aligned with the objectives of the programme ORG
34 I am free to talk honestly and openly about the issues my project or the programme ORG
35 Politics doesn't feature significantly in the delivery of my project ORG
36 The scope of what my project is delivering rarely changes RISK
37 I have a team sufficiently sized and skilled to deliver my project on-time and to high quality RISK
38 I rarely leave the office before 8pm and regularly work weekends. ORG
39 I regularly keep the client updated on the status of my project and any issues therein CLIENT
Any changes to my scope are rigorously impact assessed and the client is made aware of any
40 RISK
costs/schedule impacts
41 I understand clearly who all of my stakeholders are and I am in regular contact with them CLIENT
42 The service levels my project has to deliver are clearly defined and agreed with the client CLIENT
All third parties delivering to my project are clear about their delivery and their contracts reflect my
43 RISK
contract with the client
44 I feel in control of all aspects of my project, including the architecture I am delivering to RISK
45 All the products and documentation I have to deliver have been clearly defined PROCESS
46 I have a good understanding of the major risks to my project and strategies in place to mitigate them RISK
47 Our project processes are well documented and rigorously followed PROCESS
48 My plans & issue logs are regularly reviewed and actions arising are followed up PROCESS
49 I can forsee no reason why my project should not deliver high-quality, on-time and in-budget outcomes. RISK
50 The client will be delighted with what I deliver CLIENT
51 I understand the business case and how my project contributes to it CLIENT
52 I am encouraged to report honestly my status and issues ORG
53 There are regular programme wide communications ORG
54 I have clear insight into how the end-users will be trained PROCESS
55 I know all the major steps to get my project implemented PROCESS
56 We regularly communicate our status accurately to the client CLIENT
57 I am using a rigorous and fair method to evaluate tools and technologies for my project PROCESS
58 I get the decisions I need from the leadership in a timely fashion PROCESS
59 Testing is at least double the build effort and elaped time RISK
60 There are sufficient environments to conduct all the phases of testing in parallel RISK
61 There is a test environment schedule and I understand where my project fits in RISK
62 Non-functional testing has been factored into my project plans RISK
63 I have a strong governance model for all third parties PROCESS
64 I regularly audit and assure my third parties are delivering on-time, to budget and high quality PROCESS
65 I have business change management as a core workstream in my project PROCESS
66 There is a strong and well-resourced programme management office assisting with my delivery PROCESS
67 Resources are idenfitied, approved and recruited in a timely fashion PROCESS
68 There is stability in the programme sponsorship and key stakeholders CLIENT
69 I know how much slippage is in my plan and I have stategies to mitigate the impact RISK

3. 70 I have sufficient financial and schedule contingency to deliver even if some major risks are realised RISK
71 I am empowered to take decisions impacting my project within well-defined constraints ORG
72 I know the critical path in my schedule RISK
73 My plan is relatively stable and doesn't suffer significant change RISK
74 I regularly meet all my milestones RISK
75 The error rate for the products that I deliver is low RISK
76 We are fixing defects that we find in a timely fashion and errors on re-test are rare RISK
77 The testing we are undertaking is comprehensive RISK
78 I put my plan together along with all the other project managers and we are very joined-up RISK
79 My project team are happy and well motivated ORG
80 I regularly review morale in my team ORG
My team are clear on their tasks and how those contribute to the overall project and programme
81 ORG
delivery
82 My team understand the goals and objectives of the programme ORG
There is a clear, fully documented design for all the products and components being delivered in my
83 PROCESS
project
All the products and components being delivered by my project adhere to the overall architecture for
84 PROCESS
the programme
I always seek physical sign-off of documentation, products and deliverables before reporting them as
85 PROCESS
complete
86 I am encouraged to be completely accurate and honest in my reporting of completed items PROCESS
87 I am clear how many users will be using the systems my project delivers and the volumetrics thereof CLIENT
88 I am fully supportive of the strategy to roll-out my project RISK
89 I get regular one-on-one time with the programme manager / leadership ORG
90 I believe we have a good relationship with the client (or business) CLIENT
When building my plan, all tasks and activities were quality reviewed for time, resource estimates and
91 PROCESS
dependencies
We are not pioneering on my project. All technologies and methods are well proven and well
92 RISK
understood
93 I have been able to strongly influence the architecture of the solution RISK
94 I believe my views and contributions have been fully taken into account when designing the solution ORG
95 I believe I am fully accountable for the on-time, on-budget, high quality delivery of my project ORG
96 I have everything I need to help me to deliver successfully ORG
97 My objectives, rewards and bonuses are completely aligned to the successful delivery of my project ORG
98 The client clearly understands what I am delivering and when CLIENT
I have no concerns about any of the third-parties ability to deliver on-time and on-budget for my
99 PROCESS
project
100 The client understands how much he will make from my project CLIENT
Any further comments you may wish to make
(c) Maddison Ward (UK) Limited, 2007. All rights reserved

4. ESTIONNAIRE
0 0 0 0
ee
gr
isa
rD
e
no
re
e
ag
ee
re
gr
Ag
eeA
ly
gr r
e
ng
St e
Comments
siah
re
t
ro
RISK ORG CLIENT PROCESS
Die
Ag
N
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0

5. 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0

6. 0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0

7. Scores
2
1.8
1.6
1.4
1.2
1
0.8
0.6
0.4
0.2
0
RISK ORG CLIENT PROC

8. Row 2
T PROCESS