This document summarizes the expertise and experience of Loretta Whitney Viner, RN, BA, MDiv. She has over 30 years of experience in nursing across multiple settings including home health, hospitals, critical care, and geriatrics. She is licensed in Maryland and has experience supervising staff and analyzing patient data for quality and compliance purposes. She also has over 15 years of experience as an ordained Methodist minister providing counseling. Her most recent roles include quality improvement and medical records supervisor for a home health agency and case manager for another home health company.

1. Expertise and Achievements
• Broad range of nursing including home health, hospital supervision, critical care and geriatric nurs-
ing
• Licensed in state of Maryland as a registered nurse
• Analyzed, reviewed and evaluated OASIS data in both field and office assessing Federal CMS com-
pliance.
• Diverse skill set including expertise in communication, counseling, public speaking and interpersonal
relationships
• Assessed and interpreted data for purposes problem solving
• Extensive experience working autonomously in home office
• Demonstrate computer competence including proficiency in MS Word, MS Outlook, MS Powerpoint,
Internet Explorer, Google Chrome, Safari and both PC and Mac based programs
• Supervised staff in hospital, home care, office and non profit environments
• Ability to communicate effectively with people of diverse demographics
Professional Experience
01/2011- present Potomac Home Health Care Rockville, MD
Quality Improvement and Medical Records Supervisor
• Conduct regular medical records review and audits to assure quality measures are being followed
and maintained.
• Work with PTCT Homecare Manager and Meditech programs in document review
• Review and perfect OASIS data for CMS submission
• Utilize computer skills and abilities to analyze, perfect, maintain and submit data
• Assist and instruct peers in use of software programs as needed
• Participate in writing and developing QI department policies and procedures
• Chair Multi-disciplinary Quality Improvement Team, while collaborating other health care providers
to establish, implement, and maintain quality patient care and services
• Demonstrate excellent service and communication skills in all interactions with patients, families,
and staff
• Evaluate individual performance of team members including Annual Performance Appraisals
• Collaborate with other healthcare providers effectively
• Demonstrate clear effective verbal and written communication
5/2010-12/2010 Home Call Home Health Rockville, MD
Case Manager
• Gained proficiency of McKessen Horizon and Home Care Home Base programs
• Performed initial and ongoing comprehensive physical assessments of the client
• Completed individual care plans including Outcome and Assessment Information Set (OASIS) as-
sessments at admission, transfer, resumption of care and discharge for a diverse patient caseload
• Identified and communicated changes in the patient’s condition, informed the physician and ob-
tained new orders as needed
• Maintained ongoing communication with physicians and their staffs about each patient
• Provided treatments requiring substantial nursing skill
• Educated and counseled the patient and caregivers in meeting patient needs in a holistic manner
• Initiated appropriate preventive and rehabilitative nursing procedures, and provided referrals to other
care services and disciplines as needed
• Identified and communicated changes in the patient condition to the physician obtained new orders
as needed
• Maintained communication with the patient, family and other members of the home care team to
ensure coordination of services and episode management that met patient goals.
• Evaluated outcomes of care through performance improvement activities
04/2010-11/2010 Maxim Healthcare Services Silver Spring, MD
Home Health RN
Loretta Whitney Viner, RN, BA, MDiv

2. • Home health care on a per visit and shift basis including pediatric hospice patient
• Supervisory visits over LPN and CNA care
• Identifies nursing standards of care
• Performs comprehensive systematic assessments
• Analyzes and reported lab data
• Identifies nursing implications and made nursing judgments
• Plans, implements and evaluates appropriate patient care
• Collaborates with other healthcare providers effectively
• Safely administers medications per doctor's orders
• Demonstrates clear effective communication verbally and in writing
• Professional, respectful and prompt collegial employee
2/2010-3/2010 Holy Cross Health Center Gaithersburg, Maryland
RN Refresher Student
• Identified nursing standards of care
• Performed comprehensive systematic assessments
• Planned, implemented and evaluated appropriate patient care
• Collaborated with other healthcare providers effectively
• Demonstrated clear effective verbal and written communication
1993-2009 Baltimore Washington Conference U.M. Church Columbia, Maryland
Ordained Minister
• Served as sole pastor of both multiple church and station charges in the UM appointment system
throughout the conference
• Provided counseling and officiated over marriage and baptism
• Carried out care, counseling and support during illnesses and life crises, including presiding over
memorial services and providing bereavement care and counseling
• Managed the volunteer work forces and administrative functions
• Taught biblical and topical studies in appointed churches as well as other community groups
1991-1993 Kelly Nursing Services Silver Spring, Maryland
Home Health Registered Nurse
• Planned, provided and evaluated patient-centered nursing care to meet patient needs
• Provided advanced care for patients including ventilator care, respiratory care, tracheostomy care,
starting IV's and hanging chemotherapy, providing advanced wound, pediatric respiratory care, pain
management
• Provided education to the patient, family, caretaker and care providers to support the established
goals and objectives
1988-1989 Tri Home Health Care Services Forest Hill, Maryland
Home Health & Hospice Registered Nurse
• Planned, provided and evaluated patient-centered nursing care to meet patient needs.
• Provided care to patients on ventilators, started IV's and hung chemotherapy, provided advanced
wound care, pediatric respiratory care, pain management and other advanced nursing care
• Provided care to hospice patients including pain and medication management
• Provided support and education to the patient, family, caretaker and care providers
• Monitored the performance of home health/hospice care staff
• Participated in care plan development and assessment of patient and family
1980-1988 Baltimore City Hospital/FSK Medical Center Baltimore, Maryland
Registered Nurse, Charge Nurse, Nursing Supervisor
1980-81 Critical Care Internship with rotations through ER, ICU, CCU, Dialysis,
NICU and the Baltimore Regional Burn Unit
1981-85 Intensive Care Staff RN with rotating charge
1985-1987 Nursing Supervisor
• Staffing, support and supervision over all levels of nursing for a 214 bed acute
care hospital
1987-1988 Chemical Dependence Staff RN
• Provided support and care to persons with addictions to alcohol, prescription and illegal

3. substances
• Administered medications safely and as ordered by physicians orders
• Conducted group and individual counseling sessions
Education
2009-2010 Mt Carmel School of Nursing Columbus, Ohio RN Online Refresher Course
2004 – 2007 Wesley Theological Seminary, Washington, DC
Doctor of Ministry Pastoral Theology, Care and Counseling
3 credits from completion
1989-1993 Wesley Theological Seminary, Washington, DC
Masters of Divinity Ordained Ministry (cum laude)
1987-1989 Regents College of the State of New York, Albany, NY
Bachelor of Arts Liberal Arts/Psychology
1975-1980 Essex Community College, Baltimore, Maryland
Associate of Arts Nursing
Seminars, CEU’s & Training
Current Basic Life Support for Healthcare Providers, American Heart Association
2014 A Framework of Quality Improvement to Implement Evidence-Based Practices
for Pressure Ulcer Prevention 2.3 (CH)
Ensuring Effective Medication Reconciliation in Home Healthcare 2.0 (CH)
Stay Out of Court with Proper Documentation 2.0 (CH)
QI: Nursings Evolving Responsibility 2.3 (CH)
Creating Cultures of Safety: Risk Management Challenges and Strategies 1.0 (CH)
Ebola Virus Disease Continuing Education
2010 OASIS Modules 1-5
Wound Care
Palliative Care 8.9 (CH)
2006-2008 Pastoral Counseling Internship
Interfaith Counseling Services Gaithersburg, Maryland
2008 End of Life Issues, Pesi Healthcare Seminars
Obsessive Compulsive Disorder, Cross Country Cross Country Education
2007 Anger Control Made Easy, Cross Country Education
What Can I Say or Do? - Children and Grief,
Montgomery Hospice, Rockville, Maryland
Prolonged Exposure Therapy, Pesi Healthcare Seminars
2006 Critical Incident Stress Management Training (Katrina), American Red Cross
2005-2006 Clinical Pastoral Education, Shady Grove Adventist Hospital
2005 Spiritual Care in Disaster and Call Center (Katrina), American Red Cross
2000 Conflict Resolution in Congregations The Alban Institute
1999 Spirituality and Care at the End of Life Johns Hopkins Medicine: The Institute
on Spirituality and Medicine