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Lean Value Innovation
                           Masa K Maeda, PhD




                         alueinnova
                         Lean Value Innovative Management




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova        Lean Value Innovative Management   ©Valueinnova




                             c-  25
                      Th era
                             at io n
                      Ra  di
                              do  se
                       o ver

Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova             Lean Value Innovative Management   ©Valueinnova




                      Something is still missing...




                            ...what’s next?
Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova               Lean Value Innovative Management   ©Valueinnova




                      How do we achieve this?




Friday, March 9, 12
alueinnova                 Lean Value Innovative Management   ©Valueinnova




                      Why do we want to achieve this?




Friday, March 9, 12
alueinnova                 Lean Value Innovative Management   ©Valueinnova




                      Why do we want to achieve this?




                                  $$$




Friday, March 9, 12
alueinnova                 Lean Value Innovative Management   ©Valueinnova




                      Why do we want to achieve this?




                                  $$$
                                    Time, $$$




Friday, March 9, 12
alueinnova                 Lean Value Innovative Management   ©Valueinnova




                      Why do we want to achieve this?




                                  $$$
                                    Time, $$$
                                             Quality, Time, $$$


Friday, March 9, 12
alueinnova                 Lean Value Innovative Management   ©Valueinnova




                      Why do we want to achieve this?




                                  $$$
                                    Time, $$$
                                             Quality, Time, $$$
                                        Value, Quality, Time, $$$
Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




                               Same
                             features
                                and
                              quality




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




                             Same
                           features,
                            quality,
                             price
                              and
                        attractiveness




Friday, March 9, 12
alueinnova                  Lean Value Innovative Management            ©Valueinnova




                              The Lean-Agile Prism




                                          Value




                      Innovation                                 Constraints
                                            Quality


Friday, March 9, 12
alueinnova                      Lean Value Innovative Management            ©Valueinnova




                                 The Lean-Agile Prism

                        Organization                               Customer




                                              Value




                      Innovation                                     Constraints
                                                Quality


Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova           Lean Value Innovative Management   ©Valueinnova




                          Value is the gain
                      of tangible or intangible
                               benefit




Friday, March 9, 12
alueinnova               Lean Value Innovative Management   ©Valueinnova




                      Quality




Friday, March 9, 12
alueinnova                    Lean Value Innovative Management     ©Valueinnova




                      Q u a l i t y i s t h e su cc e ssful del i ver y
                        ual
                                 of the expected Value




Friday, March 9, 12
alueinnova                        Lean Value Innovative Management         ©Valueinnova




                      Q u a l i t y i s t h e su cc e ssful del i ver y
                        ual
                                 of the expected Value




                          Su cc e ssful = Po si t i ve ec on om i c i m p a c t


Friday, March 9, 12
alueinnova                    Lean Value Innovative Management   ©Valueinnova




                      Innovation is the creation of
                             something new
                       that has economic success




Friday, March 9, 12
alueinnova                    Lean Value Innovative Management   ©Valueinnova




                      Innovation is the creation of
                             something new
                       that has economic success




Friday, March 9, 12
alueinnova       Lean Value Innovative Management   ©Valueinnova




                      Systems thinking




Friday, March 9, 12
alueinnova                       Lean Value Innovative Management              ©Valueinnova




                                  Lean Value Innovation
                       The successful introduction of something new
                      anywhere in the organization, product, or service
                      —applying systems thinking— that adds value to
                            the customer or the organization.

                                               Human
                                               factor




                         Innovation
                           fostering                              Value Innovation
                       environment                                oriented thinking

                                       Methods and tools that
                                        facilitate innovation



Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
  environment                             oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
                                          Value innovation
  environment                             oriented thinking
                                          oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova          Lean Value Innovative Management       ©Valueinnova




    Economic ecosystem




                         A social community where every member
                            gains tangible or intangible benefit




Friday, March 9, 12
alueinnova                   Lean Value Innovative Management              ©Valueinnova




                                       different
                                                                             k!
                                                                        veric
                                                                      Ma
                      Dare to think and be                        Bea


   Be
      ar                                            Quest
         eb                                                ion
            e            l!                        ever y
                                                         thing


Friday, March 9, 12
alueinnova              Lean Value Innovative Management             ©Valueinnova




        Levels of innovation




                                                             impro
                                                                  veme
                                                                      nts
          metasolutions
                                      solutions



Friday, March 9, 12
alueinnova              Lean Value Innovative Management             ©Valueinnova




        Levels of innovation




                                                             impro
                                                                  veme
                                                                      nts
          metasolutions
                                      solutions



Friday, March 9, 12
alueinnova              Lean Value Innovative Management             ©Valueinnova




        Levels of innovation




                                                             impro
                                                                  veme
                                                                      nts
          metasolutions
                                      solutions



Friday, March 9, 12
alueinnova              Lean Value Innovative Management             ©Valueinnova




        Levels of innovation




                                                             impro
                                                                  veme
                                                                      nts
          metasolutions
                                      solutions



Friday, March 9, 12
alueinnova              Lean Value Innovative Management             ©Valueinnova




        Levels of innovation




                                                             impro
                                                                  veme
                                                                      nts
          metasolutions
                                      solutions



Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
  environment                             oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




   Innovation
   Innovation
     fostering                            Value Innovation
 environment
 environment                              oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova            Lean Value Innovative Management   ©Valueinnova




                Leadership




Friday, March 9, 12
alueinnova                     Lean Value Innovative Management                  ©Valueinnova




                Simplicity
                      The achievement of maximum effect with minimum means
                                                                   —Dr. Koichi Kawana




Friday, March 9, 12
alueinnova                   Lean Value Innovative Management   ©Valueinnova




                Bring artistry in




Friday, March 9, 12
alueinnova                   Lean Value Innovative Management   ©Valueinnova




                Bring artistry in




Friday, March 9, 12
alueinnova                 Lean Value Innovative Management   ©Valueinnova




                Ubiquitous innovation




Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
  environment                             oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
  environment                             oriented thinking

                      Methods and tools that
                       facilitate innovation
                       facilitate innovation




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
  environment                             oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova                                Lean Value Innovative Management   ©Valueinnova


                            Human
                            factor




    Innovation
      fostering                           Value Innovation
  environment                             oriented thinking

                      Methods and tools that
                       facilitate innovation




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




                            Cases




Friday, March 9, 12
alueinnova     Lean Value Innovative Management   ©Valueinnova




Friday, March 9, 12
alueinnova                   Lean Value Innovative Management              ©Valueinnova




        Human factor improvement

                                             Behavioral change to eliminate the
                                             command-and-control culture and to
                                             improve communication




                      Qualitative evaluation of the work environment




                                           Healthcare project

Friday, March 9, 12
alueinnova             Lean Value Innovative Management                    ©Valueinnova




         Quantitative evaluation
      Bringing knowledge and
      understanding in




                                                                 Online training project
Friday, March 9, 12
alueinnova            Lean Value Innovative Management   ©Valueinnova




         Improve the context: customer




  Healthcare project
Friday, March 9, 12
alueinnova             Lean Value Innovative Management                    ©Valueinnova




       Improve the whole
       Use innovative tools that facilitate innovation




                                                                 Online training project
Friday, March 9, 12
alueinnova         Lean Value Innovative Management   ©Valueinnova




      Improve the economic ecosystem




Friday, March 9, 12
alueinnova                                               Lean Value Innovative Management                                                                  ©Valueinnova



                                                               Results Healthcare project
    Improvements by end of month 1
                                                                         Reqs generation
                             Work (hrs/week)                                 (days)                               Communication
                                             72                           10                                              8
                            80"                                        10"                                   8"
                                                                                                             7"
                            60"                           45            8"
                                                                                                             6"
                                                                        6"                                   5"
                            40"                                                                              4"

                            20"
                                                                        4"
                                                                                                  2          3"
                                                                                                                            1
                                                                                                             2"
                                                                        2"
                                                                                                             1"
                             0"                                         0"                                   0"
                                     Berfore"       A-er"                     Berfore"        A.er"                    Berfore"   A1er"




    Improvements by end of month 2
                                                                         Continuous                                                              Happiness
                      Defects (ratio)                                  integration (%)                 Layoffs (%)                                factor
                          20                                                     90                        90                                            7
                      20"                                        90"                                                                      7"
                                                                                                        1"
                                                                 80"                                                                      6"
                      15"                                        70"                                  0.8"
                                                                                                                                          5"
                                                                 60"
                                                                 50"                                  0.6"                                4"
                      10"
                                                                 40"                                  0.4"                                3"

                       5"                            1
                                                                 30"
                                                                 20"              5                   0.2"             0                  2"        1
                                                                 10"                                                                      1"
                                                                                                        0"
                       0"                                         0"                                              1"                      0"
                                  Berfore"        A,er"                      1"          2"                                                    Berfore"   A0er"




Friday, March 9, 12
alueinnova                   Lean Value Innovative Management               ©Valueinnova



                                Results Healthcare project




                           before                                      after
                                              Rescued!
                                              Implemented at 3 hospitals and 1
                      About to be             doctor’s office by end of 2010
            Project
                      cancelled
                                              Implemented at 6 hospitals in 2011




Friday, March 9, 12
alueinnova                                          Lean Value Innovative Management                                                   ©Valueinnova



                                                          Results Online training project
    Improvements by end of month 2
                                              Process                                                  Internal
                                           compatibility (%)                                            comm
                                                      100                                                    8
                                         100"                                       8"
                                          90"
                                                                                    7"
                                          80"
                                          70"                                       6"
                                          60"                                       5"
                                          50"                                       4"               3
                                          40"
                                          30"      20                               3"
                                                                                    2"
                                          20"
                                          10"                                       1"
                                           0"                                       0"
                                                Before"    A2er"                                 Berfore"   A1er"




    Improvements by end of month 4
                   External                                                Project                                         Maintenance
                    comm                                                 delivery (%)                                      delivery (%)
                         5                                                                                                           99
                        5"                                         90"
                                                                                           82                       100"
                      4.5"                                         80"                                               90"
                        4"
                      3.5"
                                 3                                 70"
                                                                   60"
                                                                                                                     80"
                                                                                                                     70"
                        3"
                      2.5"
                                                                   50"
                                                                                                                     60"
                                                                                                                     50"
                                                                                                                              43
                        2"
                      1.5"
                                                                   40"
                                                                   30"
                                                                            19                                       40"
                                                                                                                     30"
                        1"                                         20"                                               20"
                      0.5"                                         10"                                               10"
                        0"                                          0"                                                0"
                             Berfore"   A/er"                            Berfore"        A2er"                             Berfore"   A2er"



Friday, March 9, 12
Thank you!

                      alueinnova
                      Lean Value Innovative Management




                      Masa K Maeda
                       masa@valueinnova.com


                       www.valueinnova.com




Friday, March 9, 12
alueinnova                                             Lean Value Innovative Management   ©Valueinnova




                 Images:
                      • Slide 2: Wikipedia, http://goo.gl/OMbYJ
                      • Slide 3: Wikipedia, http://goo.gl/qvVm2,
                                   http://goo.gl/YdZZP, http://goo.gl/8K7vM
                      •   Slide 4: Wikipedia, http://goo.gl/wrriw
                      •   Slide 5: http://goo.gl/FlJ0A
                      • Slide 6: Clipart
                      • Slide 7: © Samsung
                      • Slide 10: Kid photo ©Eric Petersen,
                                    http://goo.gl/xzSFC, http://goo.gl/sjerU
                      •   Slide 11: © Daizuke Tomiyasu
                      •   Slide 12: freepik.com, http://goo.gl/24H4r,
                                    http://goo.gl/R5mcX, wikipedia
                      •   Slide 13: http://goo.gl/MXkyN
                      •   Slide 14: Wikipedia
                      •   Slides 15..17: Wikimedia
                      • Slide 20: store.apple.com, google.com, wired.com
                      • Slide 21: store.apple.com, http://goo.gl/7pD6n,
                                   wikimedia, http://goo.gl/eZuii
                      • Slide 24: http://goo.gl/wrriw, ©David Joyce,
                                   http://goo.gl/QqF1L ©Martin Fowler



Friday, March 9, 12

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Lean Value Innovation - Agile India 212 presentation

  • 1. Lean Value Innovation Masa K Maeda, PhD alueinnova Lean Value Innovative Management Friday, March 9, 12
  • 2. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 3. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 4. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 5. alueinnova Lean Value Innovative Management ©Valueinnova c- 25 Th era at io n Ra di do se o ver Friday, March 9, 12
  • 6. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 7. alueinnova Lean Value Innovative Management ©Valueinnova Something is still missing... ...what’s next? Friday, March 9, 12
  • 8. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 9. alueinnova Lean Value Innovative Management ©Valueinnova How do we achieve this? Friday, March 9, 12
  • 10. alueinnova Lean Value Innovative Management ©Valueinnova Why do we want to achieve this? Friday, March 9, 12
  • 11. alueinnova Lean Value Innovative Management ©Valueinnova Why do we want to achieve this? $$$ Friday, March 9, 12
  • 12. alueinnova Lean Value Innovative Management ©Valueinnova Why do we want to achieve this? $$$ Time, $$$ Friday, March 9, 12
  • 13. alueinnova Lean Value Innovative Management ©Valueinnova Why do we want to achieve this? $$$ Time, $$$ Quality, Time, $$$ Friday, March 9, 12
  • 14. alueinnova Lean Value Innovative Management ©Valueinnova Why do we want to achieve this? $$$ Time, $$$ Quality, Time, $$$ Value, Quality, Time, $$$ Friday, March 9, 12
  • 15. alueinnova Lean Value Innovative Management ©Valueinnova Same features and quality Friday, March 9, 12
  • 16. alueinnova Lean Value Innovative Management ©Valueinnova Same features, quality, price and attractiveness Friday, March 9, 12
  • 17. alueinnova Lean Value Innovative Management ©Valueinnova The Lean-Agile Prism Value Innovation Constraints Quality Friday, March 9, 12
  • 18. alueinnova Lean Value Innovative Management ©Valueinnova The Lean-Agile Prism Organization Customer Value Innovation Constraints Quality Friday, March 9, 12
  • 19. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 20. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 21. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 22. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 23. alueinnova Lean Value Innovative Management ©Valueinnova Value is the gain of tangible or intangible benefit Friday, March 9, 12
  • 24. alueinnova Lean Value Innovative Management ©Valueinnova Quality Friday, March 9, 12
  • 25. alueinnova Lean Value Innovative Management ©Valueinnova Q u a l i t y i s t h e su cc e ssful del i ver y ual of the expected Value Friday, March 9, 12
  • 26. alueinnova Lean Value Innovative Management ©Valueinnova Q u a l i t y i s t h e su cc e ssful del i ver y ual of the expected Value Su cc e ssful = Po si t i ve ec on om i c i m p a c t Friday, March 9, 12
  • 27. alueinnova Lean Value Innovative Management ©Valueinnova Innovation is the creation of something new that has economic success Friday, March 9, 12
  • 28. alueinnova Lean Value Innovative Management ©Valueinnova Innovation is the creation of something new that has economic success Friday, March 9, 12
  • 29. alueinnova Lean Value Innovative Management ©Valueinnova Systems thinking Friday, March 9, 12
  • 30. alueinnova Lean Value Innovative Management ©Valueinnova Lean Value Innovation The successful introduction of something new anywhere in the organization, product, or service —applying systems thinking— that adds value to the customer or the organization. Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 31. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 32. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation Value innovation environment oriented thinking oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 33. alueinnova Lean Value Innovative Management ©Valueinnova Economic ecosystem A social community where every member gains tangible or intangible benefit Friday, March 9, 12
  • 34. alueinnova Lean Value Innovative Management ©Valueinnova different k! veric Ma Dare to think and be Bea Be ar Quest eb ion e l! ever y thing Friday, March 9, 12
  • 35. alueinnova Lean Value Innovative Management ©Valueinnova Levels of innovation impro veme nts metasolutions solutions Friday, March 9, 12
  • 36. alueinnova Lean Value Innovative Management ©Valueinnova Levels of innovation impro veme nts metasolutions solutions Friday, March 9, 12
  • 37. alueinnova Lean Value Innovative Management ©Valueinnova Levels of innovation impro veme nts metasolutions solutions Friday, March 9, 12
  • 38. alueinnova Lean Value Innovative Management ©Valueinnova Levels of innovation impro veme nts metasolutions solutions Friday, March 9, 12
  • 39. alueinnova Lean Value Innovative Management ©Valueinnova Levels of innovation impro veme nts metasolutions solutions Friday, March 9, 12
  • 40. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 41. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation Innovation fostering Value Innovation environment environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 42. alueinnova Lean Value Innovative Management ©Valueinnova Leadership Friday, March 9, 12
  • 43. alueinnova Lean Value Innovative Management ©Valueinnova Simplicity The achievement of maximum effect with minimum means —Dr. Koichi Kawana Friday, March 9, 12
  • 44. alueinnova Lean Value Innovative Management ©Valueinnova Bring artistry in Friday, March 9, 12
  • 45. alueinnova Lean Value Innovative Management ©Valueinnova Bring artistry in Friday, March 9, 12
  • 46. alueinnova Lean Value Innovative Management ©Valueinnova Ubiquitous innovation Friday, March 9, 12
  • 47. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 48. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation facilitate innovation Friday, March 9, 12
  • 49. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 50. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 51. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 52. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 53. alueinnova Lean Value Innovative Management ©Valueinnova Human factor Innovation fostering Value Innovation environment oriented thinking Methods and tools that facilitate innovation Friday, March 9, 12
  • 54. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 55. alueinnova Lean Value Innovative Management ©Valueinnova Cases Friday, March 9, 12
  • 56. alueinnova Lean Value Innovative Management ©Valueinnova Friday, March 9, 12
  • 57. alueinnova Lean Value Innovative Management ©Valueinnova Human factor improvement Behavioral change to eliminate the command-and-control culture and to improve communication Qualitative evaluation of the work environment Healthcare project Friday, March 9, 12
  • 58. alueinnova Lean Value Innovative Management ©Valueinnova Quantitative evaluation Bringing knowledge and understanding in Online training project Friday, March 9, 12
  • 59. alueinnova Lean Value Innovative Management ©Valueinnova Improve the context: customer Healthcare project Friday, March 9, 12
  • 60. alueinnova Lean Value Innovative Management ©Valueinnova Improve the whole Use innovative tools that facilitate innovation Online training project Friday, March 9, 12
  • 61. alueinnova Lean Value Innovative Management ©Valueinnova Improve the economic ecosystem Friday, March 9, 12
  • 62. alueinnova Lean Value Innovative Management ©Valueinnova Results Healthcare project Improvements by end of month 1 Reqs generation Work (hrs/week) (days) Communication 72 10 8 80" 10" 8" 7" 60" 45 8" 6" 6" 5" 40" 4" 20" 4" 2 3" 1 2" 2" 1" 0" 0" 0" Berfore" A-er" Berfore" A.er" Berfore" A1er" Improvements by end of month 2 Continuous Happiness Defects (ratio) integration (%) Layoffs (%) factor 20 90 90 7 20" 90" 7" 1" 80" 6" 15" 70" 0.8" 5" 60" 50" 0.6" 4" 10" 40" 0.4" 3" 5" 1 30" 20" 5 0.2" 0 2" 1 10" 1" 0" 0" 0" 1" 0" Berfore" A,er" 1" 2" Berfore" A0er" Friday, March 9, 12
  • 63. alueinnova Lean Value Innovative Management ©Valueinnova Results Healthcare project before after Rescued! Implemented at 3 hospitals and 1 About to be doctor’s office by end of 2010 Project cancelled Implemented at 6 hospitals in 2011 Friday, March 9, 12
  • 64. alueinnova Lean Value Innovative Management ©Valueinnova Results Online training project Improvements by end of month 2 Process Internal compatibility (%) comm 100 8 100" 8" 90" 7" 80" 70" 6" 60" 5" 50" 4" 3 40" 30" 20 3" 2" 20" 10" 1" 0" 0" Before" A2er" Berfore" A1er" Improvements by end of month 4 External Project Maintenance comm delivery (%) delivery (%) 5 99 5" 90" 82 100" 4.5" 80" 90" 4" 3.5" 3 70" 60" 80" 70" 3" 2.5" 50" 60" 50" 43 2" 1.5" 40" 30" 19 40" 30" 1" 20" 20" 0.5" 10" 10" 0" 0" 0" Berfore" A/er" Berfore" A2er" Berfore" A2er" Friday, March 9, 12
  • 65. Thank you! alueinnova Lean Value Innovative Management Masa K Maeda masa@valueinnova.com www.valueinnova.com Friday, March 9, 12
  • 66. alueinnova Lean Value Innovative Management ©Valueinnova Images: • Slide 2: Wikipedia, http://goo.gl/OMbYJ • Slide 3: Wikipedia, http://goo.gl/qvVm2, http://goo.gl/YdZZP, http://goo.gl/8K7vM • Slide 4: Wikipedia, http://goo.gl/wrriw • Slide 5: http://goo.gl/FlJ0A • Slide 6: Clipart • Slide 7: © Samsung • Slide 10: Kid photo ©Eric Petersen, http://goo.gl/xzSFC, http://goo.gl/sjerU • Slide 11: © Daizuke Tomiyasu • Slide 12: freepik.com, http://goo.gl/24H4r, http://goo.gl/R5mcX, wikipedia • Slide 13: http://goo.gl/MXkyN • Slide 14: Wikipedia • Slides 15..17: Wikimedia • Slide 20: store.apple.com, google.com, wired.com • Slide 21: store.apple.com, http://goo.gl/7pD6n, wikimedia, http://goo.gl/eZuii • Slide 24: http://goo.gl/wrriw, ©David Joyce, http://goo.gl/QqF1L ©Martin Fowler Friday, March 9, 12