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Theme 1

Theme 2

Theme 3

Theme 4

Theme 5

The origins of the legendary

The free pursuit of

The abstract essence of

The illusion of inspiration

The hidden luxury

ABSTRACTION

IMAGINARY

ORIGIN

LIBERTY

Charlotte. Lee

INVISIBILITY
28/05/2013

CHANEL
Agenda

CULTURE CHANEL Exhibition

CHANEL
Chanel S.A.
Brand Prism

Gabrielle "Coco" Bonheur
Chanel (1883 – 1971)
Design Inspiration
•Comfort, Easy and Practicality
•Male aesthetic into her design
•Emancipation of women from
“corseted silhouette”
Source: Michel Chevalier, Luxury Brand Management: A World of Privilege, John Wilet et Son Ltd, 2008, P188

CHANEL

1

of

20
CHANEL S.A. Background

Milestone of History

Perfume
NO.5

1910

Gabrielle
Coco Chanel

Haute
Bijouterie

1921

Hats

Male
Perfume

1932

1955

1915

1929

1955

Haute
Couture

Accessories

Leather
goods

CHANEL

Elite
Jewelry

Glasses

2000

1993

1987
Watchmaking

1999
Cosmetics

Karl
Lagerfeld

26
Company Background

CHANEL: Brand Identity Prism & Product Line

Physique
Total look for women

Personality
Instinctive, Daring, Creative,
Perfectionist, Understated,
Sophisticated

Culture
Simplicity, Sophisticated,
Anticipation, Liberation

A brand associated with a wide product family
Couture

Ready to Wear

Leather goods

Jewelry

Watch

Self-image
A liberated women’s lifestyle

Reflection
The modern elegant women

Relationship
Durable, Flattering,
Respectful

CHANEL

Perfume

Cosmetics

Accessories

Sport

Tattoo

Key principles of Chanel : Intimacy and Direct Consumer Interaction

25
Marketing Communication
CHANEL: 360⁰ Marcom
Fashion Show/ Ads
Traditional position in
luxury fashion community
Books
In-depth information for
connoisseurs
Film Depictions
Brand education and viral
marketing devices
Art
Restoring image as
innovator
New Media
Communication

CHANEL

27
Culture Chanel

Marcom: Art and Exhibition
Little Black Jacket (2012)
Tokyo, New York, Taipei,
Hong Kong, London, Moscow,
Sydney, Paris, Berlin, Seoul

Culture Chanel (2011 – 2012)
Shanghai, Beijing, Guangzhou

Northern Women in
Chanel (2011 2013)
Stockholm,
Helsinki Finland

Chanel Mobile Art
Exhibition (2008)
Hong Kong, Tokyo,
New York, Moscow,
London, Paris

Icon Meets
Icons (2009)
Dubai

CHANEL

2

of

20
Agenda

CULTURE CHANEL Exhibition

CHANEL
lenah hina

Culture Chanel in China

China = Luxury market
•40% cores luxury clientele from China
(32 millions)
•1st luxury market in 2015 (estimate)
•Chinese customer behaviour will be
egoistic and rational

Chanel in China
•2nd most-desired brand in China
•> $10 billion in annual sales
•Challenges of Chanel in China:
“undifferentiated images in the
eyes” of Chinese consumers

CHANEL

3

of

20
lenah hina
lenahChanel in China
hina
Culture

Undifferentiated images in the eyes of Chinese

Challenges of Chanel in China:
“undifferentiated images in the
eyes”

Target
Client

CHANEL

4

of

20
lenah hina

Culture Chanel in China

Challenges of Chanel in China:
“undifferentiated images in the
eyes”

Target
Client

CHANEL

4

of

20
lenah hina

Culture Chanel in China

“Culture Chanel is an exhibition specially made for China, … It
is the biggest ever exhibition that Chanel has organized in
China”
“We would like to take this opportunity to share with the
Chinese people our brand’s culture, history and values …”
------ Xu Beini, a marketing executive from Chanel China.

CHANEL

5

of

20

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Chanel - Part 1 Exhibition Background

  • 1. Theme 1 Theme 2 Theme 3 Theme 4 Theme 5 The origins of the legendary The free pursuit of The abstract essence of The illusion of inspiration The hidden luxury ABSTRACTION IMAGINARY ORIGIN LIBERTY Charlotte. Lee INVISIBILITY 28/05/2013 CHANEL
  • 3. Chanel S.A. Brand Prism Gabrielle "Coco" Bonheur Chanel (1883 – 1971) Design Inspiration •Comfort, Easy and Practicality •Male aesthetic into her design •Emancipation of women from “corseted silhouette” Source: Michel Chevalier, Luxury Brand Management: A World of Privilege, John Wilet et Son Ltd, 2008, P188 CHANEL 1 of 20
  • 4. CHANEL S.A. Background Milestone of History Perfume NO.5 1910 Gabrielle Coco Chanel Haute Bijouterie 1921 Hats Male Perfume 1932 1955 1915 1929 1955 Haute Couture Accessories Leather goods CHANEL Elite Jewelry Glasses 2000 1993 1987 Watchmaking 1999 Cosmetics Karl Lagerfeld 26
  • 5. Company Background CHANEL: Brand Identity Prism & Product Line Physique Total look for women Personality Instinctive, Daring, Creative, Perfectionist, Understated, Sophisticated Culture Simplicity, Sophisticated, Anticipation, Liberation A brand associated with a wide product family Couture Ready to Wear Leather goods Jewelry Watch Self-image A liberated women’s lifestyle Reflection The modern elegant women Relationship Durable, Flattering, Respectful CHANEL Perfume Cosmetics Accessories Sport Tattoo Key principles of Chanel : Intimacy and Direct Consumer Interaction 25
  • 6. Marketing Communication CHANEL: 360⁰ Marcom Fashion Show/ Ads Traditional position in luxury fashion community Books In-depth information for connoisseurs Film Depictions Brand education and viral marketing devices Art Restoring image as innovator New Media Communication CHANEL 27
  • 7. Culture Chanel Marcom: Art and Exhibition Little Black Jacket (2012) Tokyo, New York, Taipei, Hong Kong, London, Moscow, Sydney, Paris, Berlin, Seoul Culture Chanel (2011 – 2012) Shanghai, Beijing, Guangzhou Northern Women in Chanel (2011 2013) Stockholm, Helsinki Finland Chanel Mobile Art Exhibition (2008) Hong Kong, Tokyo, New York, Moscow, London, Paris Icon Meets Icons (2009) Dubai CHANEL 2 of 20
  • 9. lenah hina Culture Chanel in China China = Luxury market •40% cores luxury clientele from China (32 millions) •1st luxury market in 2015 (estimate) •Chinese customer behaviour will be egoistic and rational Chanel in China •2nd most-desired brand in China •> $10 billion in annual sales •Challenges of Chanel in China: “undifferentiated images in the eyes” of Chinese consumers CHANEL 3 of 20
  • 10. lenah hina lenahChanel in China hina Culture Undifferentiated images in the eyes of Chinese Challenges of Chanel in China: “undifferentiated images in the eyes” Target Client CHANEL 4 of 20
  • 11. lenah hina Culture Chanel in China Challenges of Chanel in China: “undifferentiated images in the eyes” Target Client CHANEL 4 of 20
  • 12. lenah hina Culture Chanel in China “Culture Chanel is an exhibition specially made for China, … It is the biggest ever exhibition that Chanel has organized in China” “We would like to take this opportunity to share with the Chinese people our brand’s culture, history and values …” ------ Xu Beini, a marketing executive from Chanel China. CHANEL 5 of 20

Editor's Notes

  1. This presentation will be separated into 5 part. We will go Part 1 first – Chanel Background
  2. Starting in 2008, Chanel arrange many travelling exhibition in this world and our case will be focus on Culture Chanel, Shanghai
  3. Indeed China market become important for luxury industry. Nowadays, there is 40% core luxury clients from China and will be the biggest market in 2015. How about Chanel in China? As recent survey, Chanel is 2nd most desired brand in China and generated over 10billion USD per year. However, Chanel still face big challenges : For Chinese, Chanel is “undifferentiated images from other brands