1. 1960 Illinois Street Lower Level, Des Plaines, IL 60018
(401) 516-1946
LRios301284@gmail.com
Luis. Rios@Petfoodexperts.com
Luis A Rios
Objective
To obtain a leadership position at that will give me the opportunity to utilize my
interpersonal skills, creative problem solving abilities, and lean/visual management
techniques that I have acquired over the years to successfully handle any situation that
arrives. Develop teams that will efficiently handle all tasks assigned.
Qualifications Summary
I possess 10 + Years of warehouse distribution experience picking and packing orders
for shipment. I Have Held the following Positions while at PFX: RCVET Fulfillment Lead
who oversees the picking and shipping of orders between 2 departments, Outbound
Picking Office Coordinator handling the coordination of handing orders out to effectively
and efficiently get work done.
Capabilities include but not limited to:
-Able to meet daily deadlines
-Problem Solving
-Effectively delegate tasks to employees
-Able to maintain a high level of professionalism while completing any task/job assigned
-Bilingual English & Spanish
Experience
4/2010 - Present Pet Food Experts Cumberland RI
RCVET Fulfillment Lead (Cumberland, RI)
 Responsible for supervising 20 + People
 Responsible for yearly performance evaluations
 Responsible for interviewing and reviewing employee progress
 Responsible for record keeping of infractions
 Will work until tasks are complete
 Good written and verbal communication skills
 Practice Lean and Visual skills in a warehouse environment – TQM Total Quality
Management
 Trained on Ride on Jack/Forklift/Scissor Lift(Pet Food Experts, OSHA Train the
Trainer Certified)
 Use and have good understanding of InFor interface
 Responsible for ordering warehouse computer equipment and shipping supplies
 Constant communication with Temporary Agencies interviewing people for all
outbound departments (6)
 Responsible for assessing workload and personnel daily to minimize overtime on
the outbound shift
 Handle daily staffing issues along with work volume fluctuations
Outbound Order Coordinator (Cumberland, RI)
 Responsible for accurately consolidating orders
 Responsible for handing out orders in a timely fashion with respect to priority

2.  Responsible for tracking orders using Microsoft Excel Spreadsheet and attached
queries
 Responsible for email communication and feedback that involve Picking Office
 Responsible for checking all orders in to ensure all orders are picked.
 Responsible for all end of night procedures in the picking office.
Fulfillment Lead (Cumberland, RI)
 Responsible for supervising 5+ People in a fast paced environment
 Responsible for yearly performance evaluations
 Responsible for interviewing and reviewing employee progress
 Responsible for record keeping of infractions
 Will work until tasks are complete
 Good written and verbal communication skills
 Practice Lean and Visual skills in a warehouse environment – TQM Total Quality
Management
 Trained on Ride on Jack/Forklift/Scissor Lift(Pet Food Experts, OSHA Train the
Trainer Certified)
 Use and have good understanding of InFor interface
 Responsible for ordering warehouse computer equipment and shipping supplies
 Responsible for assessing workload and personnel daily to minimize overtime on
the outbound shift
 Handle daily staffing issues along with work volume fluctuations
Warehouse Lead (Des Plaines, IL)
 Responsible for Supervising 30+ People in a production environment.
 Responsible for yearly performance evaluations
 Responsible for interviewing and reviewing employee progress
 Responsible for record keeping of infractions
 Managing workflow until tasks are complete
 Good written and verbal communication skills
 Practice Lean and Visual skills in a warehouse environment – TQM Total Quality
Management
 Trained on Ride on Jack/Forklift/Scissor Lift(Pet Food Experts, OSHA Train the
Trainer Certified)
 Use and have Great understanding of Infor interface
 Responsible for ordering warehouse computer equipment and shipping supplies
 Responsible for assessing workload and personnel daily to minimize overtime on
the outbound shift
 Handle daily staffing issues along with work volume f luctuations
2006-2008 Blow Molded Specialties Pawtucket, RI
Shipping and Receiving Clerk
 Verify and keep records on incoming and outgoing shipments(Prepare product
for shipments)
 Receiving, unpacking, verifying and recording incoming merchandise or
material; and arranging for the transposition of products
 Inventory warehouse as to maintain loss prevention of goods and merchandise
 Proficient in driving forklifts and pallet jacks
2007-2008 Papa John’s Providence. RI
Delivery Driver
 Collect money from customers and record transitions on customer receipts
 Listen to and resolve customer complaints regarding products and or services
 Driver to deliver food and beverages

3.  Operate cash Register
2007-2008 Papa John’s Providence, RI
Assistant Manager
 Verify and keep records of money and making bank deposits, investigate and
resolve complaints regarding food quality, service or accommodations.
 Schedule and receive food and beverage deliveries, checking delivery contents
to verify product quality and quantity
 Schedule staff hours and assign duties
 Establish standards for personnel performance and customer service
2008-2010 Westaff Providence. RI
Various Warehouse Temporary Contracts
 Inventory
 Shipping And Receiving
 Order Picking
Education
Dorcas Place Center for Adult Learning Providence, RI
- Received General Equivalent Diploma
Company Projects
-Have traveled to our PFX Des Plaines, IL facility to help with the
inventory during acquisition of new company
-Have traveled to our PFX Lancaster, PA facility to help the start of phase
of shipping orders using a secondary shipping parcel (Dynamex)
-Have traveled to our PFX Lancaster, PA facility to help the Relocation of
the Greenfield Rd warehouse.
-Have traveled to our PFX Lancaster, PA facility to help coordinate the
Purina Exit.
-Have traveled to our Des Plaines, IL Facility to help coordinate the
relocation of the South Wolf Rd warehouse.
-Have traveled to our Des Plaines, IL Facility to help with Growth
Transition. (Sept’ 2015)
-Have traveled to our Des Plaines, IL Facility to help with Growth
Transition. (Oct 2015)
-Actively a member of the Safety Committee.
-Made a company move to become a warehouse lead in Des Plaines, IL
Skills
-Actively practicing Lean/Visual management techniques
-Able to travel as needed
-Able to maintain a high level of achievement in stressful situations
-Able to multitask in stressful situations
-Good Understanding of PowerPoint/Word/Excel

4. -Good Understanding of Infor
-Good typing skills
-Understand the procedures for the RGA system
-Good communication skills
-Able to create buy-in in large group settings
Professional Certifications
Supervisor Management Certificate-
(80 Hrs, 5 classes)- Dan Pelly Educational Services
Crellin OSHA certified Train the Trainer Certificate
(8 Hrs, 1 class) – Crellin Handling Warehouse
American Red Cross
 Bloodborne Pathogens—Valid from 06/2016 to 06/2017
 Adult First Aid/CPR/AED—Valid from 06/2016 to 06/2018
Personal Achievements
Coordinated and preformed a full department move, involving the reorganization of 360 items in the Royal
Canin Veterinary Diet Line department.
Created and implemented a training program that made it easier for an employee to transition from the RC
Vet/fulfillment department to other PFX departments and/or shifts.
Successfully ran the Royal Canin Veterinary Line Department to several first place standings in the US for
accuracy and volume of work completed based on the metrics provided by the Period meetings held by RC VET.
Interests
Professional References
Available upon Request