Welcome to the LRG Research Bulletin. The Research Bulletin is the newsletter for staff, students and associates of our institution.
It contains news, reports and other research events. It also presents the latest staff publications and conference presentations.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Glion Institute of Higher Education and Les Roches International Scool of Hotel Management are among the top 3 hospitality management schools in the world for an international career. Take a look at the research conducted by Laureate Education, inc.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Les Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Glion Institute of Higher Education and Les Roches International Scool of Hotel Management are among the top 3 hospitality management schools in the world for an international career. Take a look at the research conducted by Laureate Education, inc.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Les Roches-Gruyère University of Applied Sciences is the first private University of Applied Sciences in hotel management in Switzerland. It offers a Bachelor of Science in Hospitality Management including a specialisation in international hospitality management or a specialisation in food, beverage and operations management that is recognised by the Swiss government and that meets the Bologna European standards. It also offers a one year Master of advanced studies. This university uses the resources and facilities of the highly-reputed Swiss institutions of Les Roches International School of Hotel Management and of Glion Institute of Higher Education*. Both of these institutions were recently ranked in a worldwide industry survey to be among the top three hospitality management schools in the world for an international career. GIHE and Les Roches, our sister schools, are accredited by the New England Association of Schools and Colleges (NEASC) in the USA and are not part of the federally authorised UAS.
Les Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
Laurea LivingLabs material related to Tuija Hirvikoski's presentation at ESoCE-NET Annual Conference 2010
User Driven Open Innovation For SMEs
In Advanced Service-product development
This archival document is the progress report of the Research Centre for Learning and Social Transformation for the period 2002-2005 as part of our submission for recognition as Designated Research Group in the College of Social and Health Sciences, University of Western Sydney, 2005.
This report pivots around the thesis that the retail sector can use its strategic positioning to have an effective influence on suppliers and consumers, making all phases of the product value chain more sustainable. An IE Foundation's project, under the direction of Alfonso Gadea, with the collaboration of Ernst & Young.
Les Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
Laurea LivingLabs material related to Tuija Hirvikoski's presentation at ESoCE-NET Annual Conference 2010
User Driven Open Innovation For SMEs
In Advanced Service-product development
This archival document is the progress report of the Research Centre for Learning and Social Transformation for the period 2002-2005 as part of our submission for recognition as Designated Research Group in the College of Social and Health Sciences, University of Western Sydney, 2005.
This report pivots around the thesis that the retail sector can use its strategic positioning to have an effective influence on suppliers and consumers, making all phases of the product value chain more sustainable. An IE Foundation's project, under the direction of Alfonso Gadea, with the collaboration of Ernst & Young.
Les Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
Glion Institute of Higher Education and Les Roches International Scool of Hotel Management are among the top 3 hospitality management schools in the world for an international career. Take a look at the research conducted by Laureate Education, inc.
Glion Institute of Higher Education, is among the top 3 hospitality management schools in the world for an international career and provides undergraduate, graduate and post graduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA.
Les Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
Glion Institute of Higher Education, is among the top 3 hospitality management schools in the world for an international career and provides undergraduate, graduate and post graduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA.
es Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
es Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
es Roches, International school of hotel management Switzerland , is among the top 3 hospitality management schools in the world and provides undergraduate, graduate and postgraduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA. Discover the great travel and tourism job opportunities and our great student life in Switzerland. Hospitality education and careers without boundaries.
Glion Institute of Higher Education, is among the top 3 hospitality management schools in the world for an international career and provides undergraduate, graduate and post graduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA.
Glion Institute of Higher Education, is among the top 3 hospitality management schools in the world for an international career and provides undergraduate, graduate and post graduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA.
Glion Institute of Higher Education, is among the top 3 hospitality management schools in the world for an international career and provides undergraduate, graduate and post graduate studies in the fields of hospitality, hotel and tourism to students from all over the world. Our academic programs are accredited at university level by the New England Association of Schools and Colleges in the USA.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
1. SWISS TOURISM APPLIED RESEARCH CENTRE
Research Bulletin
RB 005 - January 2011
Research news of staff and students are welcome. Please submit information to the
editor.
2. Welcome to the LRG Research Bulletin. The Research Bulletin is
the newsletter for staff, students and associates of our institution.
It contains news, reports and other research events. It also
presents the latest staff publications and conference presentations.
Table of Contents
Foreword 3
Latest news 4
Research Events 9
Collaboration with the industry 11
Research Projects 13
Other Research Activities 14
LRG Latest Publications 15
Editor: Ruth Rios-Morales (PhD)
Deputy Director of Research
Swiss Tourism Applied Research (STAR)
Les Roches-Gruyère University of Applied Sciences
CH 1630 Bulle, Switzerland
Tel. 00 41 26 919 78 78
Fax 00 41 26 919 78 79,
Email:ruth.riosmorales@glion.edu
2
3. Foreword
Once again I am very pleased to be asked to write a forward for the Research Bulletin. The
last year has seen an exponential growth in publications, representing some 200% increase
from 2007/2008. A number of elements were significant to last semester’s research output.
The UNCTAD forum in China highlighted the importance of research in stabilising the
monetary difficulties currently being experienced in global markets. Interestingly, sustainable
development was seen as a major element in global finance and certainly tourism will play a
key role in both of these areas.
The official launch of STAR at the World Travel
Market in London’s Excel Centre was an
important event. The reception from the
Industry was extremely positive and once again
the emphasis seemed to focus on the notion of
sustainability. We received many research
enquires on this subject. It was also pleasing to
see STAR profiled on the international tourism
Dr Ian Jenkins, Director of Research
platform.
In addition, there were some very notable accolades received by LRG staff; possibly one of
the most important was that awarded to Dr Ruth Rios-Morales who was presented with
EMRBI Contributor Award of the Year at the EuroMed Conference in Cyprus, in
November, at which a number of LRG staff also made research presentations .
Wishing you a successful start to the New Year and hoping that 2011 will be as productive as
2010, for research publications and projects.
3
4. Latest News
The Launch of STAR
On November 8-10, 2010, Les Roches–Gruyère, University of Applied Sciences (LRG-UAS)
launched its first research unit: The Swiss Tourism Applied Research (STAR). The
inauguration took place at the World Travel Market (WTM) in London. The WTM is an
annual event that brings together tourism and travel industry professionals from around the
world. It is one of the largest business to business exhibitions; the number of participants
reaches the amount of around 15,000 affiliates. By launching STAR at the World Travel
Market our Research Unit gained direct access to the Tourism and Travel industry and
attained competitive advantage in developing networks with the suppliers of tourism and
travel, tour operators, hotels, airlines and online travel services.
From left to right: A.Meijer, R.Cervera, F. Rollandin, I. Jenkins, R.Rios-Morales and A. Nickel
4
5. Latest News
The Research Centre has been working together with the Centre of Marketing Excellence in
branding the image of research at LRG-UAS. The name of our research unit (STAR) has been
verified by the Swiss registration office. Marketing and logo material has been approved by LRG
UAS management team. It is expected that the Swiss Hospitality Applied Research (SHARE), our
other research unit based in Bluche will be launched in 2011.
5
6. Latest News
Best Dissertation Awards
Each semester our university recognizes research conducted by undergraduate
students, awarding the top undergraduate dissertations with the Best Dissertation
Awards.
The student with the best
BBAII dissertation semester
2010.2 at Bluche campus is
Roseann Yeo Zihui. Roseann’s
dissertation is entitled "An
Exploratory Study: Impact
of Gastronomic Ranking on
Generation Y's Expectation
and Perception". The price
was given by our educational
counselor Sally Mayor.
Ms Mayor and Roseann Yeo Zihui – Graduation day
Phtograph provided by Studio Bonnardot
The best BBA dissertation, Bulle campus was
developed by Sandra Buchmann. Sandra’s
dissertation is entitled “Investigating the
influence of individual investors Risk
Tolerance and Risk Perception on the
tendency of their investment decisions
exhibiting Herding and Positive Feedback
Trading”
Sandra Buchmann
6
7. Latest News
MKG Innovation in Hospitality Education Award
Glion Institute of Higher Education has been listed among the top three best
hospitality management school educational innovation. The awards where announced
at the XIth Editon of the Worldwide Hospitality Awards taken place in Paris, 17th of
November 2010. Glion’s competitive participation was based on the Glion Masters
Applied Research Project that Mr Peter Juskiw has been piloting for a number of
years in collaboration with the Kempinski Hotel in Geneva.
The Glion Masters Applied Research Project is a capstone project where the student
has the opportunity to display the learning outcomes required by the GIHE MBA.
Students work together with industry professionals to suggest solutions to real life, real
time issues following both qualitative and quantitative investigation.
Social Sustainability within the Hospitality Industry
Robert Lewis has successfully submitted his article "Social Sustainability and the Quality of Life"
that will be published in a forthcoming issue of The International Journal of Environmental,
Cultural, Economic and Social Sustainability.
The study argues that work-life balance affects social sustainability. This is based on the assumption
that workers accept employment based on working conditions which can positively and negatively
affect their personal lives. A group of 20 line managers in a Swiss hotel replied to questionnaires,
using Likert scales and open-ended questions. Variables identified in the findings which positively
affect work-life balance include schedule flexibility and trusting relationships at work. Negative
variables include fatigue, invasive working hours, the sacrifice of personal life and stress.
Implications for social sustainability include decreased employee well-being, social participation and
the ability to create healthy communities.
To present and further develop his study, Robert A. Lewis will present his work at the 7th
International Conference on Environmental, Cultural, Economic and Social Sustainability to be
held at the University of Waikato, Hamilton, New Zealand, 5 – 7 January 2011.
7
8. Latest News
EMRBI Contributor Award of the Year 2010
On November 5, 2010, Ruth Rios-Morales received the EMRBI Contributor Award of the Year 2010.
The EMRBI (European-Mediterranean Research Business Institute) is one of the largest research
institutes in Europe, aiming to contribute and share the understanding of different business
environments and trends in the region through research, teaching and consulting. EMRBI undertakes
research and scholarly activities, while offering also a range of business-related professional services,
both through its own resources and/or through associated organisations and individuals.
Professor D. Vrontis, President of the EMRBI presenting the award to R. Rios-Morales
Ruth Rios-Morales is Deputy Director of Research at Les Roches–Gruyère, University of Applied Sciences,
Switzerland. Ruth is also Country Director for Switzerland of the EMRBI. Ruth holds a BSc in
Economics, MSc in International Economics and a PhD in Politics of International Business from the
University of Ulster, UK. Before joining Les Roches–Gruyere, Ruth taught international business at the
School of Business Studies, Trinity College Dublin. Ruth has also taught international business and
finance in Universidad de Zaragoza, Spain. Ruth has conducted advanced research in international
business and finance, her research has been acknowledged by UNCTAD and the World Bank.
8
9. Research Events
Colloquium
As part of the research program development, the Research Centre had organised a series of colloquiums
for 2010. The following colloquium was presented during semester 2010.2:
Our third guest speaker of 2010 was Professor John C.
Crotts from the Hospitality and Tourism Management in the
School of Business at the College of Charleston was our third
guest speaker. Professor’s Crotts colloquium was entitled
“Refining the Method of Marketing Mix Optimization
Modeling: a Best Practices Approach”. The presentation took
place on October 12th, 2010. Prof. Crotts’ research
encompasses the areas of economic psychology, tourism
marketing and sales strategy, and management of cooperative
alliances. In 2000 the Travel and Tourism Research
Association recognized him as one of five stars in tourism
research worldwide. Twice in 2007, John was ranked in the
top 20 scholars worldwide for his published research
productivity in the field’s leading (4) research journals. In
2010 Pearce recognized him as one of the 12 most influential
scholars in tourism, marketing and psychology.
In addition to serving as the founding editor of the International Journal of Culture, Tourism &
Hospitality Research and the International Journal of Hospitality and Tourism Administration, he also
serves on the editorial board of the Journal of Travel Research, Journal of Business Research, Journal of
Travel and Tourism Marketing, Journal of Hospitality and Tourism (India), Journal of Teaching Travel and
Tourism, Scandinavian Journal of Hospitality and Tourism Management (Norway), and the Journal of
Global Academy of Marketing Science (South Korea).
9
11. Collaboration with the Industry
Thyon 2000 Ski resort
In April 2010, Les Roches was contacted by Mr. Fabrice Haenni (Director Imalp Thyon SA) and
Mr. Laurent Vaucher (Director Télé-Thyon) to develop a feasibility study for further improving
the attractiveness of the Thyon 2000 ski resort in Valais, Switzerland.
With the support of the faculty, MBA students engaged in this task during the autumn semester
2010 and started with a first visit to the resort located at an altitude of 2000 meters. The visit led
to the definition of specific objectives for the students to fulfill. Creative solutions were
proposed to enhance the existing infrastructures as well as well as the range of activities offers
to guests. Moreover, F&B operations were also analyzed in order to improve their effectiveness.
Finally, the current marketing strategy was evaluated and recommendations were made to
improve it in relation with the solutions highlighted within the project.
A presentation was made to the management of the ski resort on November 30 2010 who was
impressed by the in-depth analysis offered by the MBA students and their level of
professionalism.
11
12. Collaboration with the Industry
Beau-Rivage Palace, Lausanne, Switzerland
During the spring semester 2010, Les Roches MBA students initiated an applied research project
on behalf of the Beau-Rivage Palace in Lausanne, Switzerland. The aim of the project was to
evaluate the quality insurance system in use at the Beau-Rivage, as well as exploring ways to
further develop it. The study was also focusing on how information about the quality of the stay
was collected from the guests.
MBA faculty and students were involved in the project and were also offered great support from
the Beau-Rivage and its Hotel Manager Les Roches Alumnus Lucas Johansson.
This project culminated in a presentation on the 21st of May with the presence of the Beau-
Rivage management who were very pleased with the work done by the students and their faculty.
12
13. Research Projects
Perceptions of Innovativeness Among Swiss Hotel
Managers
By Dr Marshall, Mr Pardo and Dr Tajeddini
Despite the undisputed importance of organizational innovation, and despite decades of
academic research on the subject, there is surprisingly little agreement on what innovativeness
really is and how to enhance it. Furthermore, exploration of the differences between the theory
and practice of innovation, as interpreted by managerial experience rather than philosophical
speculation, is undeveloped. This research aims to explore perceptions of innovativeness within
a sample of seven deluxe hotels (4- and 5-star) located in Switzerland. It describes the views
and opinions of innovativeness as interpreted by senior managers. A stratified purposeful
sampling method will be employed, in which in-depth interviews with top managers and owners
will be carried out over a five-month period. Meaning units (MUs) will be extracted and will be
compared and discussed with the interviewees until a basic agreement of terms can be made.
The emerging findings highlight how top managers and owners perceive an innovativeness
concept to gain a competitive advantage, the role of local and national culture in developing
that advantage, and the implication that a strong relationship between all major stakeholders in
the hotel industry could hold the key to both local and destination innovation.
The article was presented at the 2010 European Applied Business Research Conference, Dublin,
Ireland, June 10, 2010. (ISSN: 1539-8757)
13
14. Other Research Activities
Quality Assurance and Governance
The Research Steering Committee
The Research Steering Committee (RSC) is the decision-making body of LRG-UAS at research
level. The Committee works in coordination with the Dean of Academic Affairs and meets
twice during each semester and have one extraordinary virtual meeting. The RSC meets every
quarter to decide on support for research projects and funds to go to conferences. During
semester 2010.1, the RSC agreed to have an extraordinary virtual meeting (via Skype) in order to
accommodate deadlines and submissions of faculty members’ conference participation.
Meetings for 2010 were scheduled as follow:
•February 26th
•April 16th (extraordinary virtual meeting)
•May 21nd
•August 27th
•September 27th (extraordinary virtual meeting)
•November 19th
The Research Ethics Committee
At the beginning of semester 2009.2, the Research Ethics Committee (REC) was established
in an effort to strengthen the research ethics policy launched in 2004. The purpose of the
ethics policy is to establish principles, practices and procedures for the ethical conduct of
research and scholarship carried out within the remit of LRG-UAS.
Students and faculty are expected to observe the highest ethical standards when undertaking
research. Before work starts on research, applications within the mandate of the Research
Steering Committee (RSC) and carried-out under the auspices of LRG-UAS are reviewed by
the REC. The endeavour of the REC is to ensure that all research activities conform to basic
standards of ethics, human rights and courtesy. These are envisaged as respect for: human
dignity, free and informed consent, vulnerable persons, privacy and confidentiality of
organisations and individuals, and justice and inclusiveness.
Meetings for 2010 were scheduled as follow:
•February 22th
•April 16th (extraordinary virtual meeting)
•May 5nd
• August 23rd
•September 27th (extraordinary virtual meeting) 14
•November 15th
15. Latest Publications
& Conference Presentations
Journal Papers
Buchs, C., Pulfrey, C., Gabarrot, & Butera, F. (2010). Competitive Conflict Regulation and
Informational Dependence in Peer Learning. European Journal of Social Psychology, 40, 375-562.
Horrigan D. (2010). New Trends in Management Education. Arado, 1(3), 45-47.
Lewis, R. (Accepted 2010 – Forthcoming). Work-life Balance in Hospitality: Experiences from a
Geneva-based Hotel. International Journal of Management & Information Systems, Vol. 4(4).
Lewis, R. (2010). Le télétravail en France: une étude réalisée au sein de l’Organisation pour la
Coopération et le Développment Economiques (OCDE). Report for human resources, executive
directorate, at the Organisation for Economic Co-operation and Development (OECD), Paris, March.
Nash M. (2010). A French MP for Kensington: the new electoral law. Contemporary Review, 292 (1696),
46-50.
Nash M. (2010). Coalition Government and Royal Prerogatives. Contemporary Review, 292 (1698), 317-
322.
Nash M. (2010). The Jewels of the Habsburgs. Royalty Digest Quarterly Stockholm, 2010.
Nash M. (2010). Edward VII: A Cosmopolitan Prince. Royalty Digest Quarterly Stockholm, autumn 2010,
37-42.
Rios-Morales R. & Brennan L. (2010). The Emergence of Chinese investment in Europe, EuroMed
Journal of Business, 5(2), 215 – 231.
Rios-Morales R., Gamberger D., Jenkins I. & Smuc T. (2010). New Approaches to Investment
Strategies: Using Sustainable Methods. United Nations Conference for Trade and Development Contributions,
Paper No 10.05.10.
Rios-Morales, R., Gamberger, D., & Jenkins, I. (Accepted 2010 – Forthcoming). A Critical Evaluation
of the Interaction of Tourism and International Development. Journal of Tourism and Hospitality: Planning
and Development. ISSN: 1479-053X.
Rios-Morales R., Gamberger D., Jenkins I., & Smuc T. (Accepted 2010 – Forthcoming). Modelling
investment in the tourism industry by the World Bank's good governance indicators. Journal of Modelling
in Management. ISSN: 1746-566
Stöcklin S. (2010). The Initial Stage of a School’s Capacity Building. Educational Management Administration
& Leadership, 38(4), 443-453.
15
16. Latest Publications
& Conference Presentations
Books and Book Chapters
Clark, S. (2010). Social Equity and the impact of Democracy on Sustainable Tourism Development in
Sustainability in Tourism. A multidisciplinary approach, Ed. Jenkins, I. & Schröder, R. Gabler, Wiesbaden
(Book chapter).
Jenkins, I. & Schröder, R. (Eds) (2010). Multidisciplinary approach. Gabler, Wiesbaden (Book).
Jenkins, I. (2010). Climate Change: Risk Management Issues and Challenges, in Disappearing Destinations
(Jones, A. and Phillips, M. eds), Cabi, Wallingford (Book chapter).
Jenkins, I. (Accepted 2010 – Forthcoming). Sustainability and Climate Change in Sustainability in
Tourism. A multidisciplinary approach, Ed. Jenkins, I. & Schröder, R. Gabler, Wiesbaden (Book chapter).
Jenkins, I. (Accepted 2010 – Forthcoming). Education and Copernicus in Sustainability in Tourism. A
multidisciplinary approach, Ed. Jenkins I & Roland Schröder Gabler, Wiesbaden (Book chapter).
Koukanen, H. & Rios-Morales, R. (Accepted 2010 – Forthcoming). A financial Approach to
Responsible Tourism, in Sustainability in Tourism. A multidisciplinary approach, Ed. Jenkins, I. & Schröder,
R. Gabler, Wiesbaden (Book chapter).
Leon, C., Eeckels, B., A Dynamic Correlation Approach of the Swiss Tourism Income, Forthcoming in
Advances in Tourism Economics: New Developments. Matias, A, Nijkamp, P., Sarmento, M. (Eds.),
2011, Springer (Book chapter).
Ozturk A. (2010). Translating Helvetica', in Pickford, S. and Martin, A. E. (Eds.) (2010) Translating Travel
Writing Europe 1750-1850, Paris: Université Paris (Book chapter).
Ozturk A. (2010). Geo-Aesthetics: Mountain-locus in the Art and Literature of the Picturesque and the
Sublime,' in Ireton, S. and Schaumann, (Eds) (2010) Heights of Reflection: Mountains in the German
Imagination from the Middle Ages to the Present: Emory UP (Book chapter).
Ozturk A. (2010). John Ruskin and the Architecture of the Alps, in Hanley, K. and Sdegno, E.,
(2010) Ruskin, Venice and 19 th Century Cultural Travel, Venice: Bricole: University of Ca’ Foscari (Book
chapter).
Rios-Morales, R. & Brennan, L. (2010). The Emergence of Sovereign Wealth Funds and the European
Perspective, in the Emergence of Southern Multinational in Europe, In Ed. Brennan L., Palgrave Macmillan
(Book chapter).
Rios-Morales, R. & Crotts, J. (Accepted 2010 – Forthcoming). Sales Force Technology for the
Hospitality Industry, in Global Hospitality and Tourism Management Technologies, IGI Global
Disseminator of Knowledge, Pennsylvania: USA (Book chapter).
16
17. Latest Publications
& Conference Presentations
Business Reports
Lewis, R. (2010). Work-life balance perspectives of employees in a luxury hotel in northern Italy.
Industry report, September.
Lewis, R. (2010). Longitudinal effects of work-life balance impacts on employees: the case of a luxury
hotel in Geneva, Switzerland. Industry report, part two, May.
Conference Papers and Presentations
Beneki, Chr., Leon, C., Eeckels B., (2010), Singular Spectrum Analysis as a Filtering Mechanism for the European
Industrial Production Index, The European Applied Business Research (EABR) Conference Proceedings -
ISSN 1539-8757, Copyrighted 2010 June 7-10, 2010 in Dublin, Ireland, p. 288 (Abstract).
De Jong, J, Rios Morales R., & Glanz L. (2010). Communication and employees in an internationally separated
workplace. In: Proceedings of the 3rd EuroMed Conference of the EuroMed Academy of Business,
Nicosia, Cyprus, 4-5 November, ISBN: TBA.
Horrigan, D. & Juskiw, P., (2010). Internal branding and employee attitudes: Identifying passion for hospitality
excellence and reinforcing it through internal communications. EuroCHRIE Annual Conference, Amsterdam,
Holland, 25-28, October 2010.
Horrigan, D., (2010). Pleasure differences and seduction: Measuring music effects on tourist experiences. Tourism-
Contact-Culture Research Network Conference, Lisbon, Portugal, 10 – 12, September 2010.
Horrigan, D. & Juskiw, P., (2010). Corporate promise: Can internal branding training programmes increase employee
attitudes within the service sector in today's weak economic climate? IAM Annual Conference, Cork, Ireland, 1-3,
September 2010.
Horrigan, D., (2010). The pleasure principle: Segmenting tourist experiences for destination marketing and
communication strategies. APacCHRIE Annual Conference, Phuket, Thailand, 12- 14, August 2010.
Imboden, A. (2010). Escaping Modernity? The Conditions of Existence of Adventure Tourism, Critical
Tourism Studies Conference, Tourism and Seductions of Difference, 9th-12th September 2010, Lisbon, Portugal.
Imboden, A. (2010). Hospitality and Wilderness - Defining the Norms of a Cohabitation: the case of the Mountain
Hut, 19th Nordic Symposium in Tourism and Hospitality Research, 23rd – 26th September 2010,
Akureyri, Iceland.
Jenkins, I. & Rios-Morales, R. (2010). Evaluating the Concept of Tourism Niches using Literary Festivals as an
Exemplar, ATLAS Annual Conference, Limasol, Cyprus 3-5 Nov. 2010.
Jenkins, I., Rios-Morales, R. & Clark, S. (2010). Ambiguities Of Sustainability And Operations Ascribed To
Adventure Tourism Companies That Use National Parks As A Tourism Resource: A Comparative Study Switzerland
And Wales. In Proceedings of the 3rd EuroMed Conference of the EuroMed Academy of Business,
Nicosia, Cyprus, 4-5 November, ISBN: TBA.
17
18. Latest Publications
& Conference Presentations
Lewis, R. (2010). An investigation of part-time home based telework at the Conseil Général du Finistère, France. In:
Proceedings of the 3rd EuroMed Conference of the EuroMed Academy of Business, Nicosia, Cyprus, 4-5 November,
ISBN: TBA.
Lewis, R. (2010). Work-life balance in hospitality: the experiences of employees in a Geneva-based hotel. In
Proceedings of the 2010 European Applied Business Research Conference, Dublin, Ireland, 7-10 June,
ISSN: 1539-8757.
Lewis, R. (2010). Work-life balance in a Geneva-based hotel. In: Proceedings of the American Association of
Behaviorial and Social Sciences (AABSS) 11th annual conference, Las Vegas, USA, 5-6 February.
Nash, M. (2010). A Study in Contrasts: the legal framework of Continental and British monarchies. University of
Valencia, Inaugural Conference for Comparative European Legal History, July 2010.
Nothofer, K. & Remy, D. (2010). The role of Multi-channel management in the hospitality industry, THRIC
conference Shannon, Ireland, June 15/16th 2010
Ozturk A. (2010). The Image as Inter-Text in Canto XLV, British Association for Modernist Studies:
Second International Imagism and Translation Conference at Schloss Brunnenburg, Ezra Pound Centre
for Literature, Merano, Italy 20-22 June 2010.
Pulfrey, C. (2010). Why grades engender performance-avoidance goals: The mediating role of autonomy. 12th
International Conference on Motivation, Porto, Portugal, 2-4 September, 2010.
Pulfrey, C. (2010). Task autonomy versus task performance: Competing explanations for the impact of grading on post-
task intrinsic motivation.4th International Self-Determination Theory Conference, Ghent, Belgium, 13-16
May, 2010.
Remy, D. & Schirinzi, A. (2010). The impact of knowledge on perceived fairness on revenue management, Global
Business Conference, Dubrovnik, Croatia, Oct 14th 2010.
Rios-Morales, R. & Yong H. (2010). Ecotourism: a new avenue of economic development in Vietnam, ATLAS
Annual Conference, Limasol, Cyprus 3-5 Nov. 2010.
Rios-Morales, R. (2010). The Emergence of Sovereign Wealth Funds during the Economic Crisis, paper presented
at the EMRBI, Global Financial Crisis Symposium, November 4th, Nicosia, Cyprus.
Senior, M., Fynn, J. & Glanz, L. (2010) ‘Intense Collaboration in globally distributed teams developing an online
program: a conceptual model’ University of Liverpool online instructors conference 20th-21st July.
Underwood, J. & Glanz, L (2010) ‘In pursuit of the Wings of Icarus: Destination as career determinant of mountain
lifestyle professionals on the ‘Haut Route’ 28th EuroCHRIE Conference in Amsterdam October 25th-28th.
Conference Panel and Keynote Speaking Sessions 2010
Horrigan, D., (2010). Pleasure differences and seduction: Measuring music effects on tourist experiences. Tourism-
Contact-Culture Research Network Conference, Lisbon, Portugal, 10 – 12, September 2010.
18
19. Swiss Tourism Applied Research (STAR)
Les Roches-Gruyère University of Applied Sciences
CH 1630 Bulle, Switzerland
Tel. 00 41 26 919 78 78
Fax 00 41 26 919 78 79