The document summarizes research on low-speed rear-end collisions and whiplash injuries. It finds that fewer than 3% of 1997 vehicles had head restraints in proper position to prevent whiplash injuries. Only 1 in 20 1999 vehicles had good head restraint design, though an improvement over 1997. Most people do not adjust head restraints, leaving them in the down position where they provide little protection. Proper head restraint positioning is important to avoid hyperextension of the neck during rear impacts. The phases of rear-end collisions can cause straightening and extension of the spine beyond normal ranges and injure ligaments.