SlideShare a Scribd company logo
CENTRAL UNIVERSITY OF
KASHMIR
LOST AND FOUND PROCEDURE IN
HOTEL PROPERTY
Submitted By:Asrar ul Islam
Sheikh(2221cukmr07)
Submitted To:Mr
Rameez sir
Contents
Lost and Found Procedure
Classification of Found Items
Valuable,Non-valuable and perishable
Conclusion
Lost and Found Procedure
1. Guests who have lost an item in the hotel should report it to the front
desk or the hotel's security department as soon as possible.
2. The hotel staff should then record the lost item in a log book or
database, including the date, time, location, and a description of the
item.
3. The hotel staff should search the immediate area where the item was
lost, such as the lobby, restaurant, or guest room.
4. If the item is not found, the hotel staff should continue to search
periodically and notify the guest if the item is found.
5. If the item is found, the hotel staff should record the date and time it
was found, the location, and the name of the staff member who
found it
6. The hotel staff should then contact the guest to notify them that
their item has been found and arrange for its return.
CONT.
7. If the guest has already checked out, the hotel staff should arrange
for the to item be shipped to the guest's address their at expense.
8. For hotel property lost by a guest, the hotel staff should follow the
same steps and attempt to return the item to its rightful owner. If the
item is not claimed after a certain period of time, it may be donated or
disposed of according to the hotel's policy.
Valuable Items:
One separate Register is maintained for Valuable lost and found items
and the items are kept in a safe Deposit Locker.Valuable items are
kept for a period of six months ( as per the hotel policy),If there is no
response from the guest, auction to be conducted.
Non-Valuable Items
These category items are kept for three months in safe custody after
making necessary entries.If there is no response from the looser till
the time, these items are to be disposed off. Eg: To be distributed to
the finder.
Perishable Items:
Perishable nature lost and found items are kept for three days.In case of any
quarry and need to keep further is to be done accordingly.
Conclusion:
Make sure to report any lost items promptly. The front desk will
assist with a lost and found report and follow up with guests if the
item is found. Provide a description of the item, the date, and the
location where it was last seen.
THANKYOU!

More Related Content

More from AamirMaqsood8

HPA.pptx
HPA.pptxHPA.pptx
HPA.pptx
AamirMaqsood8
 
Unit2-RM.pptx
Unit2-RM.pptxUnit2-RM.pptx
Unit2-RM.pptx
AamirMaqsood8
 
2202cukmr01.pptx
2202cukmr01.pptx2202cukmr01.pptx
2202cukmr01.pptx
AamirMaqsood8
 
Research Methodology_Intro.pptx
Research Methodology_Intro.pptxResearch Methodology_Intro.pptx
Research Methodology_Intro.pptx
AamirMaqsood8
 
sdnppt-140325015756-phpapp01.pptx
sdnppt-140325015756-phpapp01.pptxsdnppt-140325015756-phpapp01.pptx
sdnppt-140325015756-phpapp01.pptx
AamirMaqsood8
 
Computer-Networks.pptx
Computer-Networks.pptxComputer-Networks.pptx
Computer-Networks.pptx
AamirMaqsood8
 
asrar ppt^.^.^^.pptx
asrar ppt^.^.^^.pptxasrar ppt^.^.^^.pptx
asrar ppt^.^.^^.pptx
AamirMaqsood8
 
asrarsjsjsj.pptx
asrarsjsjsj.pptxasrarsjsjsj.pptx
asrarsjsjsj.pptx
AamirMaqsood8
 
videographyppt.pptx
videographyppt.pptxvideographyppt.pptx
videographyppt.pptx
AamirMaqsood8
 
stacks and queues.pptx
stacks and queues.pptxstacks and queues.pptx
stacks and queues.pptx
AamirMaqsood8
 
Class10_OO_Testing.pdf
Class10_OO_Testing.pdfClass10_OO_Testing.pdf
Class10_OO_Testing.pdf
AamirMaqsood8
 
9TH CLASS.pptx
9TH CLASS.pptx9TH CLASS.pptx
9TH CLASS.pptx
AamirMaqsood8
 
ppt 18.ppt
ppt 18.pptppt 18.ppt
ppt 18.ppt
AamirMaqsood8
 
HSS LALPORA 1.ppt
HSS LALPORA 1.pptHSS LALPORA 1.ppt
HSS LALPORA 1.ppt
AamirMaqsood8
 

More from AamirMaqsood8 (14)

HPA.pptx
HPA.pptxHPA.pptx
HPA.pptx
 
Unit2-RM.pptx
Unit2-RM.pptxUnit2-RM.pptx
Unit2-RM.pptx
 
2202cukmr01.pptx
2202cukmr01.pptx2202cukmr01.pptx
2202cukmr01.pptx
 
Research Methodology_Intro.pptx
Research Methodology_Intro.pptxResearch Methodology_Intro.pptx
Research Methodology_Intro.pptx
 
sdnppt-140325015756-phpapp01.pptx
sdnppt-140325015756-phpapp01.pptxsdnppt-140325015756-phpapp01.pptx
sdnppt-140325015756-phpapp01.pptx
 
Computer-Networks.pptx
Computer-Networks.pptxComputer-Networks.pptx
Computer-Networks.pptx
 
asrar ppt^.^.^^.pptx
asrar ppt^.^.^^.pptxasrar ppt^.^.^^.pptx
asrar ppt^.^.^^.pptx
 
asrarsjsjsj.pptx
asrarsjsjsj.pptxasrarsjsjsj.pptx
asrarsjsjsj.pptx
 
videographyppt.pptx
videographyppt.pptxvideographyppt.pptx
videographyppt.pptx
 
stacks and queues.pptx
stacks and queues.pptxstacks and queues.pptx
stacks and queues.pptx
 
Class10_OO_Testing.pdf
Class10_OO_Testing.pdfClass10_OO_Testing.pdf
Class10_OO_Testing.pdf
 
9TH CLASS.pptx
9TH CLASS.pptx9TH CLASS.pptx
9TH CLASS.pptx
 
ppt 18.ppt
ppt 18.pptppt 18.ppt
ppt 18.ppt
 
HSS LALPORA 1.ppt
HSS LALPORA 1.pptHSS LALPORA 1.ppt
HSS LALPORA 1.ppt
 

Recently uploaded

How to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social PlatformsHow to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social Platforms
VWO
 
Winning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuWinning local SEO in the Age of AI - Dennis Yu
How to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that RanksHow to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that Ranks
minatamang0021
 
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysMastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Search Engine Journal
 
Winning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuWinning local SEO in the Age of AI - Dennis Yu
Digital Marketing Trends - Experts Insights on How
Digital Marketing Trends - Experts Insights on HowDigital Marketing Trends - Experts Insights on How
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Valters Lauzums
 
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthTop 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Demandbase
 
Marketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee LevittMarketing as a Primary Revenue Driver - Lee Levitt
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Playlist and Paint Event with Sony Music U
Playlist and Paint Event with Sony Music UPlaylist and Paint Event with Sony Music U
Playlist and Paint Event with Sony Music U
SemajahParker
 
Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]
Peter Mead
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
SEO as the Backbone of Digital Marketing
SEO as the Backbone of Digital MarketingSEO as the Backbone of Digital Marketing
SEO as the Backbone of Digital Marketing
Felipe Bazon
 
Email Marketing Master Class - Chris Ferris
Email Marketing Master Class - Chris FerrisEmail Marketing Master Class - Chris Ferris
De-risk Your Digital Evolution - Hannah Grap
De-risk Your Digital Evolution - Hannah GrapDe-risk Your Digital Evolution - Hannah Grap
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BalmerLawrie
 

Recently uploaded (20)

How to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social PlatformsHow to Run Landing Page Tests On and Off Paid Social Platforms
How to Run Landing Page Tests On and Off Paid Social Platforms
 
Winning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuWinning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis Yu
 
How to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that RanksHow to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that Ranks
 
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysMastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
 
Winning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuWinning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis Yu
 
Digital Marketing Trends - Experts Insights on How
Digital Marketing Trends - Experts Insights on HowDigital Marketing Trends - Experts Insights on How
Digital Marketing Trends - Experts Insights on How
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
 
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
 
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
Unknown to Unforgettable - The Art and Science to Being Irresistible on Camer...
 
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthTop 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
 
Marketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee LevittMarketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee Levitt
 
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
 
Playlist and Paint Event with Sony Music U
Playlist and Paint Event with Sony Music UPlaylist and Paint Event with Sony Music U
Playlist and Paint Event with Sony Music U
 
Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]Core Web Vitals SEO Workshop - improve your performance [pdf]
Core Web Vitals SEO Workshop - improve your performance [pdf]
 
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel BussiusYour Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
Your Path to Profits - The Game-Changing Power of a Marketing - Daniel Bussius
 
SEO as the Backbone of Digital Marketing
SEO as the Backbone of Digital MarketingSEO as the Backbone of Digital Marketing
SEO as the Backbone of Digital Marketing
 
Email Marketing Master Class - Chris Ferris
Email Marketing Master Class - Chris FerrisEmail Marketing Master Class - Chris Ferris
Email Marketing Master Class - Chris Ferris
 
De-risk Your Digital Evolution - Hannah Grap
De-risk Your Digital Evolution - Hannah GrapDe-risk Your Digital Evolution - Hannah Grap
De-risk Your Digital Evolution - Hannah Grap
 
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly BulletinBLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
 

LOSTANDFOUND.pptx

  • 1. CENTRAL UNIVERSITY OF KASHMIR LOST AND FOUND PROCEDURE IN HOTEL PROPERTY Submitted By:Asrar ul Islam Sheikh(2221cukmr07) Submitted To:Mr Rameez sir
  • 2. Contents Lost and Found Procedure Classification of Found Items Valuable,Non-valuable and perishable Conclusion
  • 3. Lost and Found Procedure 1. Guests who have lost an item in the hotel should report it to the front desk or the hotel's security department as soon as possible. 2. The hotel staff should then record the lost item in a log book or database, including the date, time, location, and a description of the item. 3. The hotel staff should search the immediate area where the item was lost, such as the lobby, restaurant, or guest room. 4. If the item is not found, the hotel staff should continue to search periodically and notify the guest if the item is found. 5. If the item is found, the hotel staff should record the date and time it was found, the location, and the name of the staff member who found it 6. The hotel staff should then contact the guest to notify them that their item has been found and arrange for its return.
  • 4. CONT. 7. If the guest has already checked out, the hotel staff should arrange for the to item be shipped to the guest's address their at expense. 8. For hotel property lost by a guest, the hotel staff should follow the same steps and attempt to return the item to its rightful owner. If the item is not claimed after a certain period of time, it may be donated or disposed of according to the hotel's policy.
  • 5. Valuable Items: One separate Register is maintained for Valuable lost and found items and the items are kept in a safe Deposit Locker.Valuable items are kept for a period of six months ( as per the hotel policy),If there is no response from the guest, auction to be conducted. Non-Valuable Items These category items are kept for three months in safe custody after making necessary entries.If there is no response from the looser till the time, these items are to be disposed off. Eg: To be distributed to the finder.
  • 6. Perishable Items: Perishable nature lost and found items are kept for three days.In case of any quarry and need to keep further is to be done accordingly. Conclusion: Make sure to report any lost items promptly. The front desk will assist with a lost and found report and follow up with guests if the item is found. Provide a description of the item, the date, and the location where it was last seen.