Daniella Knowles is recommended for her marketing management experience at B2C Marketing Group. She demonstrated an ability to lead critical operational CRM accounts, manage databases, and improve key metrics. As outbound database and CRM manager, Daniella increased efficiencies in campaign penetration, contact rates, and other vital metrics while handling an ambitious workload. The letter writer gives Daniella their highest endorsement for bringing her unique energy, passion, and tireless drive to organizations.

1. To Whom It May Concern:
I had the recent pleasure of working closely with Daniella Knowles for B2C Marketing Group
where we she served the company in marketing management.
Amongst her managers, peers and subordinates, Daneilla is well known for her deliberate
and focused approach, with rapid progession throughout leadership to her operational
marketing manager role which was well earned.
Her demonstrated ability to serve as lead on critical operational CRM accounts, manage
databases for a demanding inbound/outbound call center operation, and consistent
help with improving key marketing metrics was truly impressive.
In addition to her primary role as outbound database and CRM manager, Daniella was
also a hands-on call center leader, having a significant impact on increasing efficiencies
such as campaign penetration, contact rates, average call duration, coversion, show rates,
and other vital metrics. Clearly, it was an ambitious workload that would have buried most
people, but Daniella always rose to the occasion and excelled in her duties.
I have the deepest personal and professional respect for Daniella, and sincerely believe
she will bring her unique energy, passion and tireless drive to your organization. She
has my highest endorsement. If you have any questions about this recommendation or
my endorsement of Daniella, please do not hesitate to contact me.
Sincerely,
Michael Murray
President & CEO
Socko Eleven, LLC, Scottsdale, AZ
480.268.6823
m@sockocreative.com
February 22, 2015
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