1) The document discusses the current and future state of telecentres. While last mile infrastructure issues are being solved, advanced digital skills are still required. 2) It proposes the development of telecentre networks that outsource administration and partner with governments and businesses. Telecentres would become ICT centers integrated into organizations, communities, and local entrepreneurs. 3) The vision is a transition from standalone telecentres to networked community centers and living labs that promote inclusion, education, entrepreneurship, and lifelong learning through strategic partnerships.

1. Looking forward to 2023:
Wh t i th t t f t l t ?What is the state of telecentres?
Ismael Peña-López
@ictlogist@ictlogist
Universitat Oberta de Catalunya
SPARK – 4th Global Forum on Telecentres.
G d 29 M 2013Granada, 29 May 2013

2. e inclusione‐inclusion
venuesvenues
Europe
SpainSpain
Catalonia
Barcelona
Ciutat Vella
El Raval
Tc Telecentre
L Library
CC Civic CentreCC Civic Centre
Cé Cybercafé (locutorio)
W Municipal WiFi Access
Point
S School
HS High School
TS Technical School
U University

3. Current scenarioCurrent scenario
• Last mile issues about to be solvedLast mile issues about to be solved.
• Physical access to infrastructures generally not a barrier.
• Increasing supply of content and services.
BUTBUT
• Advanced (digital) competence required.( g ) p q
• Stable share of refuseniks.

4. eInclusion Intermediaries:eInclusion Intermediaries:
filling the gaps
Infrastructures ICT Sector Legal
F k
Content and
S i
Digital Skills
A
y
E t i
Framework Services
Assets
Suppl
Availability
Enterprises
Economy
ICT (Sector)
Regulation
Availability
Digital
Literacy Level
Flo
mand
Affordability Workforce
Information
Society QUALITY of
Digital
Literacy
ws
Dem
Affordability Workforce
Strategies
and Policies
Use
Literacy
Training

5. Gap (!?) of access to infrastructuresGap (!?) of access to infrastructures
telecentre/library e‐centretelecentre/library e centre
?
cybercaféØ (disappear)
profit / sustainability

6. Gap of digital literacyGap of digital literacy
Technological Literacy
Get Monitor MultimediaIdentity
Media LiteracyDigital Presence
Informational
Literacy
M D fi C di
y
N t kManage Define CrossmediaNetwork
e-Awareness

7. Gaps of the technology cycleGaps of the technology cycle
*
Appropriation
*
AdaptationTransformation
Improvement
(*) Not everyone, not everywhere

8. A forecast/proposal: networksA forecast/proposal: networks
• From the Telecentre to Telecentre networks• From the Telecentre to Telecentre networks
• outsourcing (some) telecentre administration
F th T l t t th ICT C t• From the Telecentre to the ICT Centre
• insourcing telecentres into organizationsg g

9. Mapping the new telecentre (i)Mapping the new telecentre (i)
Telecentre networks
Strategic design
Production of (common) services and goods
Telecentre as usual (venue)
outsourcing
Telecentre as usual (venue)
insourcing
ICT Space
g
Businesses
Governmental institutions

10. A forecast/proposal: partnershipsA forecast/proposal: partnerships
• Partnerships with governments:• Partnerships with governments:
• e-Government
• ICT and education
• Partnerships with the private sector:
• e-Commercee Commerce
• Strategic consultancy
Mix of not for profit/subsidised & for profit activityMix of not-for-profit/subsidised & for-profit activity

11. Mapping the new telecentre (ii)Mapping the new telecentre (ii)
Telecentre networks
Strategic design
Production of (common) services and goods
Telecentre as usual (venue)
outsourcing
Telecentre as usual (venue)
insourcing
e-inclusion, demand side
t t i
g
ICT & Edu
I f l l i
e-government
dcorporate traning
e-strategy
Businesses GovernmentEducation
Informal learning
life-long learning
e-democracy
Businesses GovernmentEducation

12. A forecast/proposal: communitiesA forecast/proposal: communities
F th ICT C t t th C t ith ICT• From the ICT Centre to the Centre-with-ICT
• Community based:Community based:
• civic centres
• schools
Local entrepreneurs based:• Local entrepreneurs based:
• living labsg
• social entrepreneurs

13. Mapping the new telecentre (& iii)Mapping the new telecentre (& iii)
Telecentre networks
Strategic design
Production of (common) services and goods
Civic centres
Libraries
virtual telecentre living labs i-hubs co-working centres-with-ICT
e-inclusion, demand side
t t i
ICT & Edu
I f l l i
e-government
dcorporate traning
e-strategy
Businesses GovernmentEducation
Informal learning
life-long learning
e-democracy
Businesses GovernmentEducation

14. Granada, 29 May 2013. SPARK – 4th Global Forum on Telecentres
To cite this work:
Peña-López, Ismael. (2013) Looking forward to 2023: What is the state of telecentres.
, y
e a ópe , s ae ( 0 3) oo g o a d to 0 3 at s t e state o te ece t es
SPARK – 4th Global Forum on Telecentres. Telecentre.org, Granada, 29 May 2013.
http://ictlogy.net/presentations/20130529_ismael_pena-lopez_-_looking_forward_2023_what_is_state_of_telecentres.pdf
To contact the author:
http://ictlogy.netp gy
All the information in this document under aAll the information in this document under a
Creative Commons license:
Attribution – Non Commercial – No Derivative Works
More information please visit
http://creativecommons.org/licenses/by-nc-nd/2.5/