London Rebels of Recruiting Roadshow | Roddy Temperley from SDL
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Roddy Temperley from SDL talked about staging the rebellion at the London Rebels of Recruiting Roadshow stop!
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London Rebels of Recruiting Roadshow | Roddy Temperley from SDL
- 1. SDL Proprietary and Confidential Staging Our Rebellion Harnessing our culture, conquering engagement and attracting top talent Roddy Temperley 22 September 2015
- 2. 2 Agenda ○ SDL ○ Starting Point ○ 4 Step Plan ○ Results ○ HR Evolution Leading to Revolution ○ Our Future
- 3. 3 Powering campaigns for 400+ global brands 3700 Employees Worldwide Founded in 1992 Driving $16B in annual online revenue with our eCommerce technology Leader in web content management, receiving top analyst rankings since 2001 Enabling companies to communicate in 100+ countries 13 BILLION words translated every month by SDL language services and technology 54 offices 37 countries 1500 enterprise customers SDL powers customer experience for 79 of the top 100 global brands 400 partners
- 4. 4 ○ Overly complex operating environment – Created confusion internally and externally! ○ No integrated approach to HR ○ No employee engagement ○ Minimal investment available ○ External perception of SDL was negative Starting Point
- 5. 55
- 6. 66 Our Strategy Create a unified employee base under One SDL and improve the external perception of SDL
- 7. 7 Our 4 Step Plan Address broken systems Improve communication Tackle external perceptions Build the right team1 2 3 4
- 8. 1. Build the Right Team Put the right people in the right positions with the right focus to create value Champion One SDL: build our behavior and working practices to establish a single company culture
- 9. 99 Sought feedback from the employees to identify key areas of dissatisfaction to address • HR systems • Performance Management • Intranet • Training and learning programs 2. Address Broken Systems
- 10. 10 3. Improve Communication o Employee surveys o Employee workshops o Newsletters o Site leaders o CSR initiatives o Company Updates o Executive buy-in and accountability Employees loved our culture, but it wasn’t reflected externally
- 11. 1111 ü Actively encouraged employees to leave reviews ü Embraced the medium ü Created transparency ü Embraced feedback ü Responded to reviews 4. Tackle External Perceptions
- 12. 12 +91% participation in employee survey CEO approval rating from 56% to 88% From 2.5 to 3.7 on Glassdoor Recommend to a Friend from 45% to 71%
- 13. 1313 Better cultural alignment Greater flexibility and reach Reduced agency fees by 50% Social Recruiting
- 14. 1414 Our journey is not yet complete, but we have made enormous progress in our transformation
- 15. 15 HR Evolution Leading to Revolution Personnel administration Employee welfare Processes Human Resources Business Partners & Centres of Excellence People Stewardship + Culture + Environment
- 16. 16 Giving employees a future with SDL Partnering with employees every step of the way Leadership embracing employee engagement Our Future
- 18. Copyright © 2008-2015 SDL plc. All rights reserved. All company names, brand names, trademarks, service marks, images and logos are the property of their respective owners. This presentation and its content are SDL confidential unless otherwise specified, and may not be copied, used or distributed except as authorised by SDL. Global Customer Experience Management