The Importance of Location Based Social Mobile Media John Kim VP of Products of Pelago
Something to think about…. What happens next? Other trends? Paper? Too costly, analog, and wasteful
Some numbers to think about…. Sources: GMA-Deloitte Shopper Marketing Report  $500B Annual Spend 70% of decisions are made in store
Some numbers to think about…. >50% penetration within 1 year from now
What will be the source of influence? Physical world commerce is massive 90-95% of commerce occurs in physical world locations. Difficult to find digital channel for everyday life – buying gasoline, dinner with friends, date night at the movies. Consumers are always connected to social networks 60%+ of U.S. mobile web traffic goes to social networks. They rely on social media to make purchase decisions (even at the retail store) 49%+ of “connected customers” made a purchase based on recommendations from a social networking site.
Primer: Location vs. Place
Precision matters Primary values:  What am I learning about myself?  What does it mean to others? How can this data make my everyday life more fun or make information to me more relevant?
So what’s the deal with checking in? What can I learn about myself?  What does it mean to others? How can this data make my everyday life more fun or make information to me more relevant?  Did you know people go to Ipanema Grill for lunch after going to Seattle Art Museum
So why should physical world businesses care? People are voting with their feet  They are creating media This is the opportunity to drive: Activation  Virality  Compulsion
What should they do about it? Experiment!!! Activation:  How do I get consumers to check-in? Virality:  How do I get consumers to share something about my place? Compulsion : How do I keep customers coming back?

Location Based Services

  • 1.
    The Importance ofLocation Based Social Mobile Media John Kim VP of Products of Pelago
  • 2.
    Something to thinkabout…. What happens next? Other trends? Paper? Too costly, analog, and wasteful
  • 3.
    Some numbers tothink about…. Sources: GMA-Deloitte Shopper Marketing Report $500B Annual Spend 70% of decisions are made in store
  • 4.
    Some numbers tothink about…. >50% penetration within 1 year from now
  • 5.
    What will bethe source of influence? Physical world commerce is massive 90-95% of commerce occurs in physical world locations. Difficult to find digital channel for everyday life – buying gasoline, dinner with friends, date night at the movies. Consumers are always connected to social networks 60%+ of U.S. mobile web traffic goes to social networks. They rely on social media to make purchase decisions (even at the retail store) 49%+ of “connected customers” made a purchase based on recommendations from a social networking site.
  • 6.
  • 7.
    Precision matters Primaryvalues: What am I learning about myself? What does it mean to others? How can this data make my everyday life more fun or make information to me more relevant?
  • 8.
    So what’s thedeal with checking in? What can I learn about myself? What does it mean to others? How can this data make my everyday life more fun or make information to me more relevant? Did you know people go to Ipanema Grill for lunch after going to Seattle Art Museum
  • 9.
    So why shouldphysical world businesses care? People are voting with their feet They are creating media This is the opportunity to drive: Activation Virality Compulsion
  • 10.
    What should theydo about it? Experiment!!! Activation: How do I get consumers to check-in? Virality: How do I get consumers to share something about my place? Compulsion : How do I keep customers coming back?

Editor's Notes

  • #6 1 – Neilsen 2 – Opera 3 - Penn, Schoen & Berland Associates conducted nearly 300 interviews among US general population over 18 years of age October 15-21, 2008. Margin of error is ± 5.69%. http://www.psbresearch.com/files/ResultsOfMicrotrendsNewInfoShoppers.pdf “ OCJake : Amazon Prime + Amazon mobile iPhone app = new favorite thing! If you have an iPhone, I HIGHLY recommend the combo. Worth the $79/yr.” • from Twitter on Dec 29, 2008 ashercastillo : Finds it funny to be using snaptell on his iPhone to look up book prices online via the wifi @ barnes and noble.