Local authorities face challenges in delivering complex services with limited budgets. As public expectations rise for digital services, harnessing data from these services can help councils make better decisions and manage risks. CXAIR allows councils to unify structured and unstructured data from across the organization, giving decision-makers one version of the truth and helping identify fraud. It also reduces reliance on IT departments by empowering non-technical users to access reports and answers to ad hoc questions themselves.

1. CXAIR for
Local Authority & Councils
Delivering value and insight through the
data driven authority
Fact Sheet
Like most public sector organisations, local authorities are
struggling to manage the challenge of delivering more
complex and varied services against a difficult economic
environment.
As we move towards a digital future, the public expect their
council to expand their digital service offering to match
their experience when interacting with other organisations;
irrespective if this engagement involves multiple
departments or services.
Harnessing both structured and unstructured data
generated from and to support these digital services will
prove to be a great opportunity for councils to shape
decision-making and strategy while managing risk.
With CXAIR, councils can benefit from one version of the
truth that better informs decision-making and identifies
discrepancies leading to fraud. Data of any origin and
format, both structured and unstructured, is unified across
the organisation while a user-friendly interface and
code-free environment provides accessibility to
non-technical users, removing overreliance on the IT
department to produce reports, thus reducing costs.
Customer Story
“CXAIR has made my
life a lot easier, it was
easy to learn, to use
and provides me with
all the analysis I need
and importantly, any
ad-hoc requirements
for information I can
manage myself
without relying on I.T.”
Address overreliance on IT departments and benefit from
integrated systems and services
West Berkshire Council
Jim Sweeting,
Information
Officer
Unify data across the
organisation
Identify discrepancies
leading to fraud
One version of
the truth