Connexica developed the CXFIRE solution to help local authorities and partner organizations identify potential fraud by analyzing discrepancies across multiple joined data sets. CXFIRE uses matching algorithms and analytics to find anomalies and generates reports for investigators. It allows users to log investigation outcomes and track savings. The solution can integrate additional data sources over time and be customized. Early adopter Kent County Council estimates savings of over £4 million in five years using CXFIRE.

1. Fraud Investigation & Reporting Engine
for Local Authorities

2. Who are Connexica?
Formed in 2006, we realised that the power of search
technology could be harnessed to build a solution that
encompasses business intelligence, data warehousing,
data integration and data entry that scales to billions
of records and can be used by anyone in the organisation.
For a number of years there has been an ongoing challenge across
the public sector in managing data integrity and delivering insightful
information in a timely manner - a problem that has only intensified
as the amount of data generated on an annual basis has increased.
Connexica identified this challenge and have
developed CXAIR, a tailor-made solution that, for
the last ten years, has provided significant benefit
to public sector organisations.
As well as having a wealth of public sector experience, Connexica
also work with organisations across a broad range of sectors with
one mission: turn smart data discovery into actionable information
for everyone.
Who are Connexica?

3. Who do we work with?
AUDIT
OVERVIEW
COUNTER-FRAUD
TEAMS
DATA ANALYSTS DATA QUALITY
DEPARTMENT
PRIVATE SECTORLOCAL AUTHORITY SOCIAL CARENHS
ORGANISATION

4. CXFIRE
CXFIRE
Fraud costs the public sector alone
around £37.5 billion a year and is
equivalent to 5.5% of the £694 billion
spent annually.
THE OFFICE FOR NATIONAL STATISTICS
The Office for National Statistics estimates over £6000 a second is lost
to fraud in the UK Economy, equating to over £193billion each year.
CXFIRE (the Connexica Fraud Investigation & Reporting Engine) is a
packaged solution designed to enable local authorities and partner
organisations to identify specific cases of fraud through
discrepancies found in multiple joined-up data sets.
The unique search technology underpinning the solution
empowers local authorities and partner organisations to leverage
the wealth of data available by integrating disparate data sources
into a single searchable solution. Complex matching algorithms are
processed against the unified data to identify potential cases of
fraud for investigation. This is combined with leading-edge security
controls to ensure data integrity is never breached.
The solution and overall training package is designed to enable users to
create their own matches and reports following initial implementation
to extend the core solution based on their specific requirements.

5. BENEFITS
IDENTIFY CASES OF
FRAUD IN DATA
Discover potential cases of fraud
in previously inaccessible data
streams. Act on findings to free up
funding for legitimate claimants
and essential public services.
INTEGRATED OUTCOME
REPORTING
Use the integrated reporting on
outcomes of matching campaigns,
including built-in functionality for
tracking savings made to quickly
and effectively assign actions.
IMPROVED DATA
QUALITY
Identify data quality issues in
joined up data and improve data
consistency across the organisation
or partnership.
SIGNIFICANT COST
SAVINGS
Early adopter Kent County Council
have forecast cost savings of over
£4million in the first five years of
operation.
What are the key benefits?

6. SEARCH BAR
Use natural language search to
quickly filter matches by authority,
type of match, source system,
outcomes, etc.
COMPARE MATCHES
Easily compare matches in multiple
formats including graphical, tabular,
charts and other visualisations.
LOG OUTCOMES
Use built-in forms to log outcomes
to matches, such as savings made
following fraud recovery, or data quality
issues.
DRILL DOWN
Clicking on any of the displayed
data will allow the user to drill
through to the source of the match.
CXFIRE Features

7. Report with drill-through summarising details of matching outcomes Tabular view for printed matching summaries
Discrepancies logged by area on relative dot map
We are pleased and excited with the
resulting solution and other members
of the network have begun to use
CXAIR for their other internal projects.
PAUL ROCK, COUNTER FRAUD MANAGER,KENT COUNTY COUNCIL
FEATURES

8. CXFIRE uses smart matching algorithms to join data together from
multiple source organisations and systems. This is then analysed for
discrepancies using built-in calculations and visualisations. Reports
are created from these matches and distributed to fraud teams
across the local authority or partnership for investigation.
The solution also includes the ability to record the disposition of the
match following review by the investigator. Examples include if the
match was verified to be fraud, what action was taken as a result of the
match, how much money was saved as a result of an intervention which
proved to be fraudulent, was the match a data quality issue, etc.
The solution is highly flexible and can evolve and expand following
initial install through the inclusion of additional data sources,
extension of the solution to include additional partner organisations,
development of additional or bespoke matching algorithms and
utilisation of the extensive built-in analytics functionality.
The solution can be deployed either on-premise
or in a secure Cloud environment.
CXFIRE enables counter-fraud teams to:
• Use pre-built matching algorithms to identify
matches despite poor data quality
• Filter matches through natural language search
• Use built-in analytics to identify outliers
and report on case outcomes
• Add & join data sets using simple ‘point-and-click’
interface
• Deploy realm-based security to restrict data access
dependent on role or authority
Making a Match
CXFIRE Technology

9. DATA GATHERING
ENGINE
EXTERNAL DATA
ANALYSIS &
REPORTING ENGINE
WEB USER
INTERFACES
PSEUDONYMISATION
& SECURITY
Secure APIs For
3rd Party Access
3rd Party Applications
Algorithms
Co
nfig Manage
r
Admin
V
isualisation
s
S
earch Result
s
Indexes
St
ructuredDa
ta
Websites
S
ocial Media
Matching
Reports
INTERNAL DATA
R
eport Viewe
r
Re
port Viewer U
ser
CXFIRE
CXFIRE User
Filesytems
Databases
CSV Files
TECHNOLOGY
Solution Architecture

10. Projects
Matching algorithms available within the CXFIRE
solution currently include Single Person Discount
with Social Housing Waiting Lists, and Small Business
Rate Relief claimants operating from multiple
premises.
It is intended that future enhancements to the solution will identify
potential cases of fraud on the following topics:
Council Tax: Student Discount: One or more occupant is not in full
time education (Households occupied solely by full time students are
entirely exempt from Council Tax).
Council Tax: Student Discount: Second adult aged 18 to 19 years
old is not in full time education or second adult is no longer a
student nurse.
Business Rates: Charitable Rate Relief – Property not used for
charitable purposes.
Business Rates: Empty Property Relief – Property not empty or
owned by a charity.
Social Housing: Applicants not present in household.
Payroll: Employee has more than one full time contract, or works for
second employer while absent through sickness; no right to live or
work in UK; not qualified; false referees.
Transport passes and permits: Pass or permit holder is deceased.
Trade creditor payment history and standing data: Duplicate
invoices/payments, VAT overpaid, duplicate suppliers, Employee paid
fraudulent payments through accounts.
Council Tax Reduction Scheme: Inaccurate financial circumstances
(this can include income and capital).
Social Care: Financial Assessments – Incorrect financial
circumstances (this can include income and capital).
Social Care: Private Residential Care Home Residents deceased.
Insurance: Multiple fraudulent claims by same applicant.
Grants: Multiple fraudulent applications by same applicant.
Procurement: Employee fails to declare conflict of interest (e.g. they
are a director of a company an authority is trading with).
Future Expansion

11. Through our experience in counter-fraud, combined with the benefits of using
the [CXFIRE] solution, we are confident we will meet our projected savings goal of
£4million
PAUL ROCK, COUNTER FRAUD MANAGER, KENT COUNTY COUNCIL
Fraud Investigation & Reporting Engine
for Local Authorities

12. Visit www.connexica.com
Email info@connexica.com
Call +44(0)1785 246777
Unit D, Dyson Court, Staffordshire Technology Park,
Staffordshire, ST18 0LQ, United Kingdom