The document introduces software engineering and discusses the software development process. It explains that in 1968, a conference was held to address the "software crisis" and the term "software engineering" was coined. Decades later, software's chronic crisis was still an issue. The document then uses an example of developing an online student progress report system to explain the software engineering process, including requirements analysis, design, implementation, testing, and maintenance. It notes that effective organization of these activities is important and there are various process models that have been proposed.