This document defines and provides examples for the words directory, refund, and total. Directory is defined as a book or list of names, places, or events that is in alphabetical order. Examples given include using a mall directory and a hospital directory. Refund is defined as money returned if an item is returned to a store, with examples including returning broken cups and receiving money back. Total is defined as the final number or amount after adding all parts together, with examples such as the total amount a city spent on a library and the total number of employees at a company.