The document discusses IT asset management software called GLPI and the related FusionInventory project. It provides an overview of GLPI's capabilities such as asset tracking, inventory collection from agents and network scans, integration with other systems, user authorization features, and a service desk module. The presentation notes that GLPI is an open source project led by an independent nonprofit organization and has a large community of developers and contributors. FusionInventory is a sister project that works with GLPI to remotely collect inventory from devices on the network.
Computing DevOps Summit, London, July 5, 2016Splunk
Splunk's Matt Davies and Vertu's Rob Charlton Presentation at Computing's DevOps Summit in London.
Digital Transformation: The role of machine data in DevOps: increase velocity, improve quality and drive impact
Find out how UK luxury mobile device manufacturer Vertu use machine data for smarter DevOps
Hear how to improve software quality by measuring the metricas that matter
Understand how effective DevOps help Vertu improve their customers’ experience
Computing DevOps Summit, London, July 5, 2016Kirsty Lambert
Splunk's Matt Davies and Vertu's Rob Charlton Presentation at Computing's DevOps Summit in London.
Digital Transformation: The role of machine data in DevOps: increase velocity, improve quality and drive impact
Find out how UK luxury mobile device manufacturer Vertu use machine data for smarter DevOps
Hear how to improve software quality by measuring the metrics that matter
Understand how effective DevOps help Vertu improve their customers’ experience
Five Ways Automation Has Increased Application Deployment and Changed CultureXebiaLabs
Paychex, a recognized leader in the payroll, human resource, and benefits outsourcing industry, found that the demand for application deployments had increased beyond what could be supported by manual configuration. Keeping up with this demand required a shift from manually providing a service to developing an automated platform for self-service resulting in a culture change with new partnering across their DEV, OPS and Architecture teams.
David Jozis, Automation Engineer at Paychex, discusses the challenges they encountered when making these significant changes and how they were able to overcome them to accomplish 5x as many deployments as before.
Computing DevOps Summit, London, July 5, 2016Splunk
Splunk's Matt Davies and Vertu's Rob Charlton Presentation at Computing's DevOps Summit in London.
Digital Transformation: The role of machine data in DevOps: increase velocity, improve quality and drive impact
Find out how UK luxury mobile device manufacturer Vertu use machine data for smarter DevOps
Hear how to improve software quality by measuring the metricas that matter
Understand how effective DevOps help Vertu improve their customers’ experience
Computing DevOps Summit, London, July 5, 2016Kirsty Lambert
Splunk's Matt Davies and Vertu's Rob Charlton Presentation at Computing's DevOps Summit in London.
Digital Transformation: The role of machine data in DevOps: increase velocity, improve quality and drive impact
Find out how UK luxury mobile device manufacturer Vertu use machine data for smarter DevOps
Hear how to improve software quality by measuring the metrics that matter
Understand how effective DevOps help Vertu improve their customers’ experience
Five Ways Automation Has Increased Application Deployment and Changed CultureXebiaLabs
Paychex, a recognized leader in the payroll, human resource, and benefits outsourcing industry, found that the demand for application deployments had increased beyond what could be supported by manual configuration. Keeping up with this demand required a shift from manually providing a service to developing an automated platform for self-service resulting in a culture change with new partnering across their DEV, OPS and Architecture teams.
David Jozis, Automation Engineer at Paychex, discusses the challenges they encountered when making these significant changes and how they were able to overcome them to accomplish 5x as many deployments as before.
Achieve Sub-Second Analytics on Apache Kafka with Confluent and Implyconfluent
Presenters: Rachel Pedreschi, Senior Director, Solutions Engineering, Imply.io + Josh Treichel, Partner Solutions Architect, Confluent
Analytic pipelines running purely on batch processing systems can suffer from hours of data lag, resulting in accuracy issues with analysis and overall decision-making. Join us for a demo to learn how easy it is to integrate your Apache Kafka® streams in Apache Druid (incubating) to provide real-time insights into the data.
In this online talk, you’ll hear about ingesting your Kafka streams into Imply’s scalable analytic engine and gaining real-time insights via a modern user interface.
Register now to learn about:
-The benefits of combining a real-time streaming platform with a comprehensive analytics stack
-Building an analytics pipeline by integrating Confluent Platform and Imply
-How KSQL, streaming SQL for Kafka, can easily transform and filter streams of data in real time
-Querying and visualizing streaming data in Imply
-Practical ways to implement Confluent Platform and Imply to address common use cases such as analyzing network flows, collecting and monitoring IoT data and visualizing clickstream data
Confluent Platform, developed by the creators of Kafka, enables the ingest and processing of massive amounts of real-time event data. Imply, the complete analytics stack built on Druid, can ingest, store, query and visualize streaming data from Confluent Platform, enabling end-to-end real-time analytics. Together, Confluent and Imply can provide low latency data delivery, data transform, and data querying capabilities to power a range of use cases.
Losant
Losant is an easy-to-use and powerful enterprise IoT platform designed to help you quickly and securely build complex real-time connected solutions. Losant uses open communication standards to provide connectivity from one to millions of devices, and provides powerful data collection, aggregation, and visualization features to provide you with new data insights
How to Transform Into a Data-Driven OrganizationWarrenCruz3
A webinar on enabling organizations to start their journey to becoming a data-driven organization wherein data are turned into actionable insights.
Powered by EXIST Software Labs, Inc: https://www.exist.com/
This was a training document on how to install and lockdown IIS 5 or 6 (Windows Server 2000 or 2003). It was originally designed for Act! CRM resellers new to web technologies. I hope to get the time to do a new version based on current OS servers.
Work-in-progress talk on the evolution of distributed systems, and the various technologies we use in order to manage the ever increasing complexity, and make it simple.
Shows current trends in industry as well as the technologies which are evolving to make application development sane in the age of private cloud clusters.
Explains also how companies like Google are able to iterate products rapidly on the same pool of resources.
More Than Monitoring: How Observability Takes You From Firefighting to Fire P...DevOps.com
For some, observability is just a hollow rebranding of monitoring, for others it’s monitoring on steroids. But what if we told you observability is the new way to find out why—not just if—your distributed system or application isn’t working as expected? Today, we see that traditional monitoring approaches can fall short if a system or application doesn’t adequately externalize its state.
This is truer as workloads move into the cloud and leverage ephemeral technologies, such as microservices and containers. To reach observability, IT and DevOps teams need to correlate different sources from logs, metrics, traces, events and more. This becomes even more challenging when defining the online revenue impact of a failed container—after all, this is what really matters to the business.
This webinar will cover:
The differences between observability and monitoring
Why it is a bigger challenge in a multicloud and containerized world
How observability results in less firefighting and more fire prevention
How new platforms can help gain observability (on premises and in the cloud) for containers, microservices and even SAP or mainframes
SplunkLive! Amsterdam 2015 - IT Ops breakoutSplunk
Learn about ways to improve you IT Operational Intelligence by using Splunk for troubleshooting, monitoring and service-level visibility. In this hands-on session we will cover recommended approaches for end-to-end troubleshooting and monitoring across applications, OSes, and devices to resolve problems faster, reduce downtime and improve user satisfaction and customer retention. Topics will include: monitoring critical services, using commonly deployed apps and TAs to gather data for IT infrastructure uses, and using of pre-made dashboard panels to quickly build dashboards for monitoring your environment.
Splunk conf2014 - Getting Deeper Insights into your Virtualization and Storag...Splunk
Virtualization and storage technologies go hand-in-hand. If performing poorly, they can have a serious impact on your applications' performance and users' experience. This presentation shows how Splunk can help you get unified visibility into your VMware environment and NetApp storage systems. Learn how to utilize Splunk Enterprise to correlate storage machine data with virtualization, operating systems and data from technology tiers for quicker time to resolution, optimal performance planning and unified view of KPIs across your entire enterprise.
Operationalize the network to affect positive cultural change across IT silos to accelerate time to market because the second place is the first loser in an application world.
How can you reduce or eliminate paper, and automate time-consuming business processes? We take you through a solution using PSI:Capture, Nintex and Avepoint. This combination of partners easily integrates with SharePoint, leveraging your existing investment.
Achieve Sub-Second Analytics on Apache Kafka with Confluent and Implyconfluent
Presenters: Rachel Pedreschi, Senior Director, Solutions Engineering, Imply.io + Josh Treichel, Partner Solutions Architect, Confluent
Analytic pipelines running purely on batch processing systems can suffer from hours of data lag, resulting in accuracy issues with analysis and overall decision-making. Join us for a demo to learn how easy it is to integrate your Apache Kafka® streams in Apache Druid (incubating) to provide real-time insights into the data.
In this online talk, you’ll hear about ingesting your Kafka streams into Imply’s scalable analytic engine and gaining real-time insights via a modern user interface.
Register now to learn about:
-The benefits of combining a real-time streaming platform with a comprehensive analytics stack
-Building an analytics pipeline by integrating Confluent Platform and Imply
-How KSQL, streaming SQL for Kafka, can easily transform and filter streams of data in real time
-Querying and visualizing streaming data in Imply
-Practical ways to implement Confluent Platform and Imply to address common use cases such as analyzing network flows, collecting and monitoring IoT data and visualizing clickstream data
Confluent Platform, developed by the creators of Kafka, enables the ingest and processing of massive amounts of real-time event data. Imply, the complete analytics stack built on Druid, can ingest, store, query and visualize streaming data from Confluent Platform, enabling end-to-end real-time analytics. Together, Confluent and Imply can provide low latency data delivery, data transform, and data querying capabilities to power a range of use cases.
Losant
Losant is an easy-to-use and powerful enterprise IoT platform designed to help you quickly and securely build complex real-time connected solutions. Losant uses open communication standards to provide connectivity from one to millions of devices, and provides powerful data collection, aggregation, and visualization features to provide you with new data insights
How to Transform Into a Data-Driven OrganizationWarrenCruz3
A webinar on enabling organizations to start their journey to becoming a data-driven organization wherein data are turned into actionable insights.
Powered by EXIST Software Labs, Inc: https://www.exist.com/
This was a training document on how to install and lockdown IIS 5 or 6 (Windows Server 2000 or 2003). It was originally designed for Act! CRM resellers new to web technologies. I hope to get the time to do a new version based on current OS servers.
Work-in-progress talk on the evolution of distributed systems, and the various technologies we use in order to manage the ever increasing complexity, and make it simple.
Shows current trends in industry as well as the technologies which are evolving to make application development sane in the age of private cloud clusters.
Explains also how companies like Google are able to iterate products rapidly on the same pool of resources.
More Than Monitoring: How Observability Takes You From Firefighting to Fire P...DevOps.com
For some, observability is just a hollow rebranding of monitoring, for others it’s monitoring on steroids. But what if we told you observability is the new way to find out why—not just if—your distributed system or application isn’t working as expected? Today, we see that traditional monitoring approaches can fall short if a system or application doesn’t adequately externalize its state.
This is truer as workloads move into the cloud and leverage ephemeral technologies, such as microservices and containers. To reach observability, IT and DevOps teams need to correlate different sources from logs, metrics, traces, events and more. This becomes even more challenging when defining the online revenue impact of a failed container—after all, this is what really matters to the business.
This webinar will cover:
The differences between observability and monitoring
Why it is a bigger challenge in a multicloud and containerized world
How observability results in less firefighting and more fire prevention
How new platforms can help gain observability (on premises and in the cloud) for containers, microservices and even SAP or mainframes
SplunkLive! Amsterdam 2015 - IT Ops breakoutSplunk
Learn about ways to improve you IT Operational Intelligence by using Splunk for troubleshooting, monitoring and service-level visibility. In this hands-on session we will cover recommended approaches for end-to-end troubleshooting and monitoring across applications, OSes, and devices to resolve problems faster, reduce downtime and improve user satisfaction and customer retention. Topics will include: monitoring critical services, using commonly deployed apps and TAs to gather data for IT infrastructure uses, and using of pre-made dashboard panels to quickly build dashboards for monitoring your environment.
Splunk conf2014 - Getting Deeper Insights into your Virtualization and Storag...Splunk
Virtualization and storage technologies go hand-in-hand. If performing poorly, they can have a serious impact on your applications' performance and users' experience. This presentation shows how Splunk can help you get unified visibility into your VMware environment and NetApp storage systems. Learn how to utilize Splunk Enterprise to correlate storage machine data with virtualization, operating systems and data from technology tiers for quicker time to resolution, optimal performance planning and unified view of KPIs across your entire enterprise.
Operationalize the network to affect positive cultural change across IT silos to accelerate time to market because the second place is the first loser in an application world.
How can you reduce or eliminate paper, and automate time-consuming business processes? We take you through a solution using PSI:Capture, Nintex and Avepoint. This combination of partners easily integrates with SharePoint, leveraging your existing investment.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
1. IT ASSET MANAGEMENT WITH GLPI
´
Goneri Le Bouder and Walid Nouh
LinuxTag 2011
GLPI and FusionInventory
2. A BOUT US : WALID N OUH
IT MANAGEMENT CONSULTANT
GLPI core developer
FusionInventory project co-leader
Rollerskate fanatic
Work at TECLIB’, Brussels, Belgium
3. ´
A BOUT US : G ON E RI L E B OUDER
F REE SOFTWARE ENTHUSIAST
Debian Developer
Perl Monger
Former OCS Inventory developer
FusionInventory project co-leader
Work at TECLIB’, Paris, France
and an awful french accent
4. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
5. W HAT IS GLPI FOR ?
T HE IT CROWD
How many server still run with 2GB
of memory?
Do we still have those old Toshiba
laptops?
Do our servers have the lastest
security fixes?
6. W HAT IS GLPI FOR ?
T HE S ERVICE D ESK TEAM
Is Mr Smith computer’s harddrive full?
What is my intervention planning?
The printer ink cartridge is running
low on the second floor!
7. W HAT IS GLPI FOR ?
T HE USERS
Why can’t I print?
Why can’t I send email anymore?
Are the IT guys really processing my
request?
8. W HAT IS GLPI FOR ?
T HE MANAGEMENT
How many request per day processed by our support team?
What is our users satisfaction’s level?
I need more dashboards!
9. W HAT IS GLPI FOR ?
T HE PURCHASING DEPARTMENT
How much did we spend last year
with IBM?
Is the paternship with Oracle still
running?
How many and where are the assets
bought with last year budget?
10. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
11. I NSTALLATION
E ASY STEP
Common web application
Very few OS dependencies
Extract, run the wizard, done!
13. A RCHITECTURE
H OW DOES IT SCALE ?
Existing large installation of GLPI
up to 130K computers inventoried
1 million computers referenced so far and still
growing
14. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
17. C OLLECT YOUR INFORMATION
I NPUTS
Desktop computers and server
Network devices
Data coming from legacy systems
Financial informations
...
18. C OMPUTER
E ASY STEP
Agent packaged for most of the OSes
Ready to use, no build, no dependency!
19. N ETWORK DEVICES
ROUTERS , SWITCHS , PRINTERS ...
F USION I NVENTORY DO IT REMOTELY FOR YOU
Nothing to install
Network scan to identify asset
Use SNMP to collect information
20. N ETWORK DEVICES
PRINTERS
Cartridge ink levels
Counters and statistics
21. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
22. E XISTING SYSTEMS
W HAT ABOUT MY CURRENT SYSTEM ?
Financial informations
Licenses
Helpdesk
23. A PPLICATION INTEGRATION
WAIT, SOME TOOLS ARE
ALREADY RUNNING HERE !
H OW TO INTERACTE WITH
THEM ?
Webservice interface
API for updates
CSV import/export
24. A PPLICATION INTEGRATION : PLUGINS
A LARGE COLLECTION OF
EXTENSIONS
Add load of new features
Tight integration in GLPI
Powerfull API
25. GLPI, ALL IN ONE
T HE ASSET TIMELINE
Past: history
Current: inventory
Future: warranty, contracts
26. GLPI, ALL IN ONE
H ELPDESK FOR EVERYONE
Tickets on assets
27. GLPI, ALL IN ONE
ACCURATE STATISTICS
25% of last year laptops have
harddrive failure !
How many incidents are resolved by
using VNC ?
28. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
29. AUTHORISATION
NATIVE LDAP SUPPORT
Strong LDAP integration
LDAP v3 compatible
Active Directory, OpenLDAP ...
OTHER AUTHENTICATION METHODS
POP3
IMAP
41. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
43. S ERVICE D ESK : THE BIG PICTURE
ITIL V 1 COMPLIANT
SLA
user satisfaction
Incident management
Business rules
Notifications,
multilingual support
44. S ERVICE D ESK : THE INTERFACES 1/2
W EB INTERFACES
End user simplified
interface
Standard interface
Smartphones interface
45. S ERVICE D ESK : THE INTERFACES 2/2
W EBSERVICES
To integrate GLPI in
another system
To push tickets into
another helpdesk
software
Or the opposite
M AIL
Send notifications
Add and update tickets
46. S ERVICE D ESK : THE INTERFACES 2/2
W EBSERVICES
To integrate GLPI in
another system
To push tickets into
another helpdesk
software
Or the opposite
M AIL
Send notifications
Add and update tickets
48. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS
50. GLPI
A NONPROFIT ORGANISATION
Indepnet, a french nonprofit association
Since 2002
51. GLPI
T WO INDEPENDANT PROJECTS LEADERS
´
Jean-Mathieu Doleans
Julien Dombre
C ONTRIBUTORS AND DEVELOPERS
Developers and contributors
Plugins developers
Translators
52. GLPI
T WO INDEPENDANT PROJECTS LEADERS
´
Jean-Mathieu Doleans
Julien Dombre
C ONTRIBUTORS AND DEVELOPERS
Developers and contributors
Plugins developers
Translators
53. GLPI
GLPI B USINESS PARTNERS
Agreement between the association
and IT partners
Partners bring money, support and
code
54. F USION I NVENTORY
A SISTER PROJECT
Created by some people of the GLPI community
Strong relationship with GLPI
A COMMUNITY
More than 10 people involved and growing!
Supported by 2 companies
B UT ALSO
Open minded : other projects are welcomed!
Agent already used by third party projects
55. F USION I NVENTORY
A SISTER PROJECT
Created by some people of the GLPI community
Strong relationship with GLPI
A COMMUNITY
More than 10 people involved and growing!
Supported by 2 companies
B UT ALSO
Open minded : other projects are welcomed!
Agent already used by third party projects
56. F USION I NVENTORY
A SISTER PROJECT
Created by some people of the GLPI community
Strong relationship with GLPI
A COMMUNITY
More than 10 people involved and growing!
Supported by 2 companies
B UT ALSO
Open minded : other projects are welcomed!
Agent already used by third party projects
57. O UTLINE
W HAT IS GLPI FOR ?
I NSTALLATION / A RCHITECTURE ?
C OLLECT YOUR INFORMATIONS
I NTEGRATION
AUTHORISATION
S ERVICE D ESK
W HAT ELSE
Q UESTIONS