This document provides information about branding, including definitions of a brand, why brands have become important, how brands are created through touchpoints and in the mind, and when a brand is needed. It discusses investing in brand identity to make it easier for customers to buy and the sales force to sell. The document outlines ideals that are important for brands such as vision, meaning, sustainability, commitment and value. It provides examples of past branding work and introduces Kevin Melahn and his brand development consultancy Melahn Creative.