This document outlines the goals and objectives of different departments to improve the overall business goal of increasing on-time delivery to customers by 25% by the end of the year. The warehouse department goal is to decrease the days to ship items from 4 to 2 days. The production department goal is to increase parts produced per hour from 300 to 550. A kaizen goal is to reduce the time it takes to pick large orders from 30 minutes to 15 minutes. The document ensures departmental goals are aligned to support the overall business objective.

1. Line of Sight
Improve On-Time-
Delivery to
Customer by 25%
by Year End
Decrease Days to
Ship from 4 to 2 in
Warehouse by
Year End
Reduce Order Pick
Time from 30
mins to 15 mins
on Large Orders
by Year End
Question – Is your objective in line with the organizations
goals and needs?
Business Goals
Department Goals
Kaizen Goals

2. LINE OF SIGHT WORKSHEET
Event Objective worksheet
Business Goal Key Metric Current Target Owner
Improve On-Time-Delivery to Customer by 25% by
Year End On Time Delivery 78% 100% Bob Lee
Departments Involved
1-a WAREHOUSE Days to Ship 4 2 Leslie Mitchell
1-b CUSTOMER SERVICE (ORDER ENTRY) Order Entry Accuracy 56% 87% Chris Sebring
1-c PRODUCTION Parts per Hour 300 550 Lora Turner
1-d PRODUCTION SCHEDULING Schedule Attainment 79% 95% Josh Bosley
Business Goal
2.
Departments Involved
2-a
2-b
2-c
2-d
Business Goal
3.
Departments Involved
3-a
3-b
3-c
3-d