1. Instructions for Teachers' and State Employees'
Retirement System (TSERS) Members to Select Health
Coverage through ORBIT and eEnroll
Detailed Instructions
Members will have access to eEnroll only if their Form 6 has been received by Retirement System.
Members have access to eEnroll link after they receive a letter from the Retirement Systems acknowledging receipt of their
retirement application (Form 6) and reminding them to logon to ORBIT to enroll in the State Health Plan.
Current benefit recipients of the State of N.C. Retirement Systems (e.g., retiree, disability recipient) also have access to
eEnroll for yearly health plan enrollment.
1. Navigate to the Retirement System Web page
Go to http://www.myncretirement.com and click on the ORBIT button.
2. LoginMembers will be directed to the log-on page to register or to log in if already registered. If logging in for the first time,
follow the instructions on the ORBIT screen for registration. Note: If you already retired, "Net amount of your last
payment" is the amount of your last retirement benefit payment, minus taxes and deductions (i.e., the exact amount of
your most recent check received/deposit into your account. Note: If you are an ORP member, you will enter "0" when
asked for the net amount of your last payment.
3. Cannot remember your login ID or password?
Follow the instructions on the ORBIT screen for forgotten log-in information. The last screen will prompt you to type in a
new user identification and password. You will receive screen confirmation that you have successfully changed your
password and the ORBIT site will launch.
Please continue to the next page.
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4. Members will be asked to answer their "secret question" to continue
The answer to your secret question, Social Security number and date of birth must be correctly formatted and typed
exactly as you entered when you registered in ORBIT. If you do not remember the correct format for ALL of your answers
Orbit will not identify which field was in error, you’ll have to reregister with ORBIT. If you need to reregister, please note
that Social Security numbers should be entered without spaces or dashes. However, dates of birth must include slashes
(e.g., mm/dd/yyyy).
5. Navigate to eEnroll
Once logged in to your ORBIT account, members should select the eEnroll menu item on the left side of the screen.
Please continue to the next page.
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6. At the eEnroll screen, members will be asked to agree to the Terms and Conditions to continue.
Please be sure to turn off your pop-up blocker or accept pop-ups from this website. You will not be able to continue with
your application until this has been completed.
7. Beginning the enrollment process
After clicking on "Yes I agree to the terms & conditions" members should see the screen below and may begin the
enrollment process by clicking on "Enroll Now" or "eEnroll Click Here to Enroll."
Please continue to the next page.
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8. After "Enroll Now!," member will be on the eEnroll Welcome screen. Click "Get Started" to continue with Open
Enrollment.
9. The member can verify their existing dependents or add dependents. The member must select the
acknowledgement box to proceed.
Please continue to the next page.
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10. The member will verify their Medicare policy is accurate and select the acknowledgement box to proceed. If the
member needs to edit their policy, they will select the "Actions" drop down box and select "Edit."
11. If the member need to edit their Medicare policy, they will do so and select "Save."
Please continue to the next page.
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12. The member can then review their elections and click "Get Started."
13. Review the Health Plan Comparison and click "Next."
Please continue to the next page.
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14. If the member would like to add a policy for a dependent, click "Add a policy for a new dependent" OR select
"Edit" next to "Medicare Primary Benefits" to change plans. If the member would like to keep their elections as they are,
select the "Review" box at the bottom. If not adding a dependent, skip to step 16.
15. If the member chose "Add a policy for a new dependent" in step 14, they can verify their existing dependents or
add dependents. Click "Next" to proceed.
Please continue to the next page.
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8. Detailed Instructions (Continued)
16. The member will respond to "Why are you making this change" by selecting "Open Enrollment." Once this is
selected, click "Next." Proceed to step 19 if adding dependents.
17. The member can choose to elect the "Buy Up" plans (UnitedHealthcare or Humana) or enroll in the Traditional
70/30 plan (remaining plans continue on next page).
Please continue to the next page.
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18. Once the plan is chosen, click "Next."
19. The member's dependent(s) is only eligible for the plan that the member is enrolled in for 2014.
Please continue to the next page.
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20. If the member decides to change plans, it will bring them back to the summary page to review their benefits. The
member will need to check the "Review" box in order to save.
21. The member can then go back to their Home tab and run the Subscriber Detail Report for their records.
22. Members may now Logout if they have completed making their changes.
Thank you.
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