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Systems Integrator Finance Programs
Why do Customers Finance Solutions?
Why do Customers Finance Solutions? 
End-User Benefits 
Solution Affordability 
CashflowOptimisation 
Tax Relief Incentives 
Cash in hand delivers better returns 
“ We’ve kept our cash reserves intact to sustain our core business. 
Allourcreditfacilitiesarestillintactwithourbankandwearefreetouseourassetsforloansagainstcorebusinessinvestments. 
Wehaveinvestedinthefutureofourcompanywithoutimpactingourfinancialstrength 
” 
P Stafford 
Financial Controller 
SECURITAS
Why Should Resellers Offer Finance?
Why Should Resellers Offer Finance? 
“the quality of your solution is irrelevant if it isn’t affordable ”
Why Should Resellers Offer Finance? 
Solution Affordability 
Optimised Margin 
Optimised Revenue & Cashflow 
StickyBusiness 
•Locks-in customer to solution roadmap 
•Engage more customer stakeholders 
•Banks future sales via upgrade/refresh 
•Removes capital cost comparison 
•Enables margins to be retained 
•Discounting payment vs % 
•Removes capital-cost barriers 
•Enables “best” solution 
•Total solution can be included 
•100% contract value up-front 
•No “waiting” for payment 
•Total revenue through accounts 
“customer order sizes are typically 32%higher when using finance1” 
1BNPPLS Study 2012 
Reseller 
Benefits
Motivations to Finance 
Solution Sold as Cash Purchase 
Solution Sold on Finance 
Competition 
Like-for-likecomparison with competitor 
Cannot compare against Competitor’s cash price 
Negotiation 
Discounting Retail Price = major impact on margin 
Discounting Payment Value = minor impact on margin 
Cost to Customer Up Front 
Total solution cost is payable upfront 
Onlyfirst monthly/quarterly payment due 
Affordability to Customer 
Maximum capital budgetthey can find 
Predictable monthly/quarterly operating expense 
CustomerReceives Solution 
Immediately 
Immediately 
Tax Relief 
Canonly depreciate assets 
Payments can be 100% deductible against tax 
Cash in Hand 
Cash tied-upin depreciating assets 
Cash can be re-investedelsewhere for greater returns 
Reseller Paid for Hard/Software 
Typically 30~90 days after handover 
Within 7-days of Handover (Typically within48hrs) 
Reseller Paid for Services 
Typically 30~90 days after handover 
Within 7-days of Handover (Typically within48hrs) 
Reseller Paid for Maint./Support 
Typically only realise revenuequarterly/annually 
Within 7-days of Handover (Typically within48hrs)* 
Reseller Paid for Cloud/SaaS 
Typically only realise revenuequarterly/annually 
Within 7-days of Handover (Typically within48hrs)* 
ResellerPays Supply-Chain 
Negative cashflow if delayed payment by Customer 
Negotiate additional discount for earlypayment 
Customer Loyalty 
None = harder to sell upgrades/refreshes 
Tied-in = easier to sellupgrades/refreshes 
* Funded Element. Non-Funded element recovered monthly/quarterly over the contract term
How do you Sell Finance Solutions?
How Should Resellers Sell Finance Solutions? 
•Always lead with a lease quote (remove all capital cost from your quotes and price-lists) 
•Quoting capital cost leads to price-comparisons or “% off List” discounting (costing you margin!) 
•Say you “only” deliver your solutions an operating cost (i.e. on lease). Explain benefits of why 
•Use ‘savings vs. cash’ to demonstrate effective savings/discounting 
Forget Capital Cost 
•What operational benefits (income) does your solution bring? 
•Map these monthly benefits against the monthly payment value to show ROI 
Build an ROI Case 
•What operational benefits (savings) does your solution bring? 
•Map these monthly benefits against the monthly payment value to show “cost neutrality” 
Build a “Cost Neutral” Case
What’s the Process?
Distributed Finance Models 
Reseller-Led Model 
Supply Chain 
Customer 
Lifecycle 
Customer enters finance contract 
Lifecycle pays the Reseller the full contract value 
Reseller delivers the solution to the Customer 
Reseller pays the Suppliers for the goods 
Reseller 
1 
2 
3 
4 
The Reseller “owns” the finance cycle. 
Payout to Reseller ≤ 7-days of Customer Acceptance. 
100% of Contract revenue goes through the Reseller. 
Reseller pays Suppliers for goods supplied: 
Standard trade-account payment terms. 
Potential discount offered for early payment? 
Outcomes
Lifecycle Financed Solution Process 
Pre-Sales 
•Business as Usual. 
•Design the solution required and create a BoQ: h/ware, s/ware, services, support, cloud, etc. 
Underwriting 
•Submit deal proposal to Lifecycle (via website or email). 
•Lifecycle Underwriting will confirm acceptance and quotation. 
•Customer raises PO/Commitment to you for contract value (e.g. X number of payments of £X value). 
Delivery 
•Lifecycle issues contract documentation. Customer signs contract. 
•Supply, install, test and commission the solution as appropriate. 
•Customer signs Acceptance Certificate (BoQ). 
Payout 
•Lifecycle pays you the due contract value within 7-days (typically within 48-hours). 
•Lifecycle can operate as your agent to collect Non-funded elements (e.g. additional services etc.) 
Repeat Sales 
•Repeat process at end of contract term and/or facilitate upgrades/refreshes. 
•Ability to purchase can be facilitated at arms length (typically value of one rental payment).
Financing Extended or Roll-out Projects 
•Contract Schedule A 
•Value for Phase 1 
•BoQfor Phase 1 
•Handover Phase 1 
•Payout Phase 1 
•Rental = A 
Project Phase 1 
•Contract Schedule B 
•Value for Phase 2 
•BoQfor Phase 2 
•Handover Phase 2 
•Payout Phase 2 
•Rental = A+B 
Project Phase 2 
•Contract Schedule C 
•Value for Phase 3 
•BoQfor Phase 3 
•Handover Phase 3 
•Payout Phase 3 
•Rental = A+B+C 
Project Phase 3 
Lifecycle Master Contract 
Master contract with Customer –project-phases defined as Schedules. 
Schedules are paid-out as each project-phase is handed over. 
Removes cashflow burden on supplier payments and cost of internal service delivery. 
Customer rental value increases as each project-phase is handed over.
Deferred Payment Options 
Customer gets solution now –pays later 
Defer first payment by 3~6 Months 
Leverage future budget releases 
Enable time to deliver ROI biz-plans 
Enable time to deliver cost-neutral biz-plans 
Align payment plan for new builds and fit-outs 
Reseller still gets paid up front 
*Payment Deferral Option and Deferral Period is subject to status and business case 
Lifecycle enables Customers to defer the initial payment for your solution by up to 6-months from handover…
Self-Financing for Demo Systems
Self-Financing NFR Demo Systems 
Strengthen Vendor relationships 
Accelerate Vendor-accreditations 
Obtain better Vendor-discounting 
Enable try-before-buy facilities 
Differentiator against competition 
Value-add service to Customers 
Reduce Customer sales-cycles 
Refresh in line with Vendor roadmaps 
Lifecycle enables Systems Integrators to self-finance Not for Resale Demo Systems. 
Remove Cost Barrier 
•No Capital Cost 
•Price-per-Month 
•Affordability 
Build Pipeline 
•Defer first payment by 3~6 months to allow time to build sales pipelines 
Drive Sales 
•On/Offsite Demo 
•Try-Before-Buy 
•Test Lab Facility 
Cost Neutralise 
•Sales revenue can be apportioned to cover operating expense of Demo
Why
Typical Engagement with Finance Companies 
“Hi. Can you help me on a deal?” 
“Sure. Do you meet all our criteria?” 
“I don’t know” 
“Ok, we’ll get back to you in a week or so” 
“Hello…, I haven’t heard anything…” 
“Oh, sorry. We can’t help in this case because of XYZ” 
“Ok…, any ideas on what we can do?” 
“Sure. Do you meet all our criteria?” 
“Aaaaarrrrgh!”
Lifecycle don’t just finance ‘Assets’…, we finance ‘Solutions’ 
Consultancy and Design 
Software 
Install and Commissioning 
Hardware 
Training 
Maintenance and Support 
Cloud and SaaS Subscriptions 
Managed Services
BUSINESS PARTNER 
A virtual extension of your business overnight, without carrying the associated overhead 
Understanding your business in depth and developing solutions to support your strategy 
Focused on helping you proactively grow your business, not just servicing ad hoc demand 
Exceptional customer-service [pre-qualifications, pre-sales consultancy, fast-track underwriting] 
TOTAL SOLUTION FUNDER 
Financing entire solutions –not just product 
Hardware + Software + Services + Maintenance & Support + Cloud 
Support for funding reseller products and services as part of a “unified solution” 
Optional payment deferral to support NFR programs and ROI sales [subject to status] 
MULTIPLE UN-BIASED CREDIT LINES 
Not limited to a single credit-line [as is the case with typical vendor brands –Dell, HP, Cisco, etc.] 
No minimum requirement for vendor-specific hardware percentage 
Negligible knock-back rate i.e. can fund customers across credit-status spectrum 
Single point of access to global project funding resources 
LIFECYCLE ALLIANCE PROGRAM 
Essential tools for building a successful business 
Virtual white-labelled Finance Operations Team [Telephone, Email, Video] 
White-labelled marketing and business development collateral [pdf brochures, videos, etc.] 
Marketing and campaigning assistance 
Lifecycle don’t just ‘Provide’,… we ‘Partner’
Lifecycle Alliance 
White-label Finance Team 
Helpdesk 
EmailTelephoneVideo 
Free Pre- qualification 
Fast-track Underwriting 
White-label Biz Dev Collateral 
Marketing Campaign Support 
NFR + Solution Bundling
Good News For You 
My sales leads are no longer restricted by capital budget 
I can finance my “entire solution” not just the hardware 
I can engage more customer stakeholders 
Now it’s easy to sell an ROI business case 
I can get paid for the full contract up-front 
No more pressures on our cashflow 
I’ve become “sticky” to my customer 
Now I’ve got future repeat-sales in the bag 
It’s super easy –Lifecycle are a virtual extension to my business
Good News For Your Vendors 
My Reseller is proactive and value-add 
My Reseller is empowering itself as a sales channel 
My Reseller is removing the capital cost barriers to my products 
My Reseller is investing in demo systems to drive business 
My Reseller is actively advancing their accreditation 
My Reseller is helping to reduce sales cycles 
My Reseller is locking my products into Customer roadmaps
Good News For Your Customers 
I’ve got no up front capital cost issues 
The best-solution is now “affordable” 
I get the solution I needed without compromise 
Total solution comes as a unified monthly payment 
I can pay monthly or pay quarterly 
If I have good credit I can defer paying 3~6 months 
I can put my cash to better use in my business 
I get savings vs Cash Purchase (tax accounting) 
My solution gets routine upgrade / refresh 
There’s no impact on credit line with my bank 
I’ve built a stronger relationship with my supplier 
I can align with my Vendor’s roadmap
Proven Value 
“ Lifecycle support our business with a program of specialist leasing facilities to enable operating cost models for our solutions… 
Over the past 3-years we have transacted over £5M in business with Lifecycle... 
At the current time we are processing approximately £300k of leasing a month with them on an exclusive basis… 
” 
Managing Director 
NIX
Summary 
Offering Lifecycle finance is an essential ‘value-add’ to re-sale (VAR) 
Strengthen relationships with your Vendors 
oShows proactive solutions to optimise your performance as a channel 
oInvestment in NFR demo systems accelerates your accreditation, optimises your discounts and reduces your sales cycles 
Strengthen relationships with your Customers 
oClear differentiator against your competition 
oCreates solution affordability –get the solution they really need, now 
oDelivers cashflow predictability –predictable operating expense for solution life cycle 
oDelivers tax relief and demonstrable savings vs. cash 
Accelerates your business 
oEnables complex and high-value solutions to be sold as an affordable, predicable monthly price 
oTypical 32% increase on sales volumes when offering finance 
oOptimises your cashflow –contract payout within 7-days (no waiting 30~90 days) 
oEnables you to negotiate preferable terms with your supply-chain 
oMakes you “sticky” to your Customer –locking out competition 
Minimal effort to launch and operate 
oLifecycle can operate as the virtual finance division of your business 
oQuote OpEx before CapEx 
oEvangelise through existing communication channels
T: +44 844 5000 656 
E: enquiry@lifecycle-sf.com 
W: lifecycle-sf.com 
© Lifecycle Solution Finance LTD 
Fraser Hamilton | Director 
M: +44 7717 846 990 
E: fraser.hamilton@lifecycle-sf.com

Lifecycle - Systems Integrator Finance Programs

  • 1.
  • 2.
  • 3.
    Why do CustomersFinance Solutions?
  • 4.
    Why do CustomersFinance Solutions? End-User Benefits Solution Affordability CashflowOptimisation Tax Relief Incentives Cash in hand delivers better returns “ We’ve kept our cash reserves intact to sustain our core business. Allourcreditfacilitiesarestillintactwithourbankandwearefreetouseourassetsforloansagainstcorebusinessinvestments. Wehaveinvestedinthefutureofourcompanywithoutimpactingourfinancialstrength ” P Stafford Financial Controller SECURITAS
  • 5.
    Why Should ResellersOffer Finance?
  • 6.
    Why Should ResellersOffer Finance? “the quality of your solution is irrelevant if it isn’t affordable ”
  • 7.
    Why Should ResellersOffer Finance? Solution Affordability Optimised Margin Optimised Revenue & Cashflow StickyBusiness •Locks-in customer to solution roadmap •Engage more customer stakeholders •Banks future sales via upgrade/refresh •Removes capital cost comparison •Enables margins to be retained •Discounting payment vs % •Removes capital-cost barriers •Enables “best” solution •Total solution can be included •100% contract value up-front •No “waiting” for payment •Total revenue through accounts “customer order sizes are typically 32%higher when using finance1” 1BNPPLS Study 2012 Reseller Benefits
  • 8.
    Motivations to Finance Solution Sold as Cash Purchase Solution Sold on Finance Competition Like-for-likecomparison with competitor Cannot compare against Competitor’s cash price Negotiation Discounting Retail Price = major impact on margin Discounting Payment Value = minor impact on margin Cost to Customer Up Front Total solution cost is payable upfront Onlyfirst monthly/quarterly payment due Affordability to Customer Maximum capital budgetthey can find Predictable monthly/quarterly operating expense CustomerReceives Solution Immediately Immediately Tax Relief Canonly depreciate assets Payments can be 100% deductible against tax Cash in Hand Cash tied-upin depreciating assets Cash can be re-investedelsewhere for greater returns Reseller Paid for Hard/Software Typically 30~90 days after handover Within 7-days of Handover (Typically within48hrs) Reseller Paid for Services Typically 30~90 days after handover Within 7-days of Handover (Typically within48hrs) Reseller Paid for Maint./Support Typically only realise revenuequarterly/annually Within 7-days of Handover (Typically within48hrs)* Reseller Paid for Cloud/SaaS Typically only realise revenuequarterly/annually Within 7-days of Handover (Typically within48hrs)* ResellerPays Supply-Chain Negative cashflow if delayed payment by Customer Negotiate additional discount for earlypayment Customer Loyalty None = harder to sell upgrades/refreshes Tied-in = easier to sellupgrades/refreshes * Funded Element. Non-Funded element recovered monthly/quarterly over the contract term
  • 9.
    How do youSell Finance Solutions?
  • 10.
    How Should ResellersSell Finance Solutions? •Always lead with a lease quote (remove all capital cost from your quotes and price-lists) •Quoting capital cost leads to price-comparisons or “% off List” discounting (costing you margin!) •Say you “only” deliver your solutions an operating cost (i.e. on lease). Explain benefits of why •Use ‘savings vs. cash’ to demonstrate effective savings/discounting Forget Capital Cost •What operational benefits (income) does your solution bring? •Map these monthly benefits against the monthly payment value to show ROI Build an ROI Case •What operational benefits (savings) does your solution bring? •Map these monthly benefits against the monthly payment value to show “cost neutrality” Build a “Cost Neutral” Case
  • 11.
  • 12.
    Distributed Finance Models Reseller-Led Model Supply Chain Customer Lifecycle Customer enters finance contract Lifecycle pays the Reseller the full contract value Reseller delivers the solution to the Customer Reseller pays the Suppliers for the goods Reseller 1 2 3 4 The Reseller “owns” the finance cycle. Payout to Reseller ≤ 7-days of Customer Acceptance. 100% of Contract revenue goes through the Reseller. Reseller pays Suppliers for goods supplied: Standard trade-account payment terms. Potential discount offered for early payment? Outcomes
  • 13.
    Lifecycle Financed SolutionProcess Pre-Sales •Business as Usual. •Design the solution required and create a BoQ: h/ware, s/ware, services, support, cloud, etc. Underwriting •Submit deal proposal to Lifecycle (via website or email). •Lifecycle Underwriting will confirm acceptance and quotation. •Customer raises PO/Commitment to you for contract value (e.g. X number of payments of £X value). Delivery •Lifecycle issues contract documentation. Customer signs contract. •Supply, install, test and commission the solution as appropriate. •Customer signs Acceptance Certificate (BoQ). Payout •Lifecycle pays you the due contract value within 7-days (typically within 48-hours). •Lifecycle can operate as your agent to collect Non-funded elements (e.g. additional services etc.) Repeat Sales •Repeat process at end of contract term and/or facilitate upgrades/refreshes. •Ability to purchase can be facilitated at arms length (typically value of one rental payment).
  • 14.
    Financing Extended orRoll-out Projects •Contract Schedule A •Value for Phase 1 •BoQfor Phase 1 •Handover Phase 1 •Payout Phase 1 •Rental = A Project Phase 1 •Contract Schedule B •Value for Phase 2 •BoQfor Phase 2 •Handover Phase 2 •Payout Phase 2 •Rental = A+B Project Phase 2 •Contract Schedule C •Value for Phase 3 •BoQfor Phase 3 •Handover Phase 3 •Payout Phase 3 •Rental = A+B+C Project Phase 3 Lifecycle Master Contract Master contract with Customer –project-phases defined as Schedules. Schedules are paid-out as each project-phase is handed over. Removes cashflow burden on supplier payments and cost of internal service delivery. Customer rental value increases as each project-phase is handed over.
  • 15.
    Deferred Payment Options Customer gets solution now –pays later Defer first payment by 3~6 Months Leverage future budget releases Enable time to deliver ROI biz-plans Enable time to deliver cost-neutral biz-plans Align payment plan for new builds and fit-outs Reseller still gets paid up front *Payment Deferral Option and Deferral Period is subject to status and business case Lifecycle enables Customers to defer the initial payment for your solution by up to 6-months from handover…
  • 16.
  • 17.
    Self-Financing NFR DemoSystems Strengthen Vendor relationships Accelerate Vendor-accreditations Obtain better Vendor-discounting Enable try-before-buy facilities Differentiator against competition Value-add service to Customers Reduce Customer sales-cycles Refresh in line with Vendor roadmaps Lifecycle enables Systems Integrators to self-finance Not for Resale Demo Systems. Remove Cost Barrier •No Capital Cost •Price-per-Month •Affordability Build Pipeline •Defer first payment by 3~6 months to allow time to build sales pipelines Drive Sales •On/Offsite Demo •Try-Before-Buy •Test Lab Facility Cost Neutralise •Sales revenue can be apportioned to cover operating expense of Demo
  • 18.
  • 19.
    Typical Engagement withFinance Companies “Hi. Can you help me on a deal?” “Sure. Do you meet all our criteria?” “I don’t know” “Ok, we’ll get back to you in a week or so” “Hello…, I haven’t heard anything…” “Oh, sorry. We can’t help in this case because of XYZ” “Ok…, any ideas on what we can do?” “Sure. Do you meet all our criteria?” “Aaaaarrrrgh!”
  • 20.
    Lifecycle don’t justfinance ‘Assets’…, we finance ‘Solutions’ Consultancy and Design Software Install and Commissioning Hardware Training Maintenance and Support Cloud and SaaS Subscriptions Managed Services
  • 21.
    BUSINESS PARTNER Avirtual extension of your business overnight, without carrying the associated overhead Understanding your business in depth and developing solutions to support your strategy Focused on helping you proactively grow your business, not just servicing ad hoc demand Exceptional customer-service [pre-qualifications, pre-sales consultancy, fast-track underwriting] TOTAL SOLUTION FUNDER Financing entire solutions –not just product Hardware + Software + Services + Maintenance & Support + Cloud Support for funding reseller products and services as part of a “unified solution” Optional payment deferral to support NFR programs and ROI sales [subject to status] MULTIPLE UN-BIASED CREDIT LINES Not limited to a single credit-line [as is the case with typical vendor brands –Dell, HP, Cisco, etc.] No minimum requirement for vendor-specific hardware percentage Negligible knock-back rate i.e. can fund customers across credit-status spectrum Single point of access to global project funding resources LIFECYCLE ALLIANCE PROGRAM Essential tools for building a successful business Virtual white-labelled Finance Operations Team [Telephone, Email, Video] White-labelled marketing and business development collateral [pdf brochures, videos, etc.] Marketing and campaigning assistance Lifecycle don’t just ‘Provide’,… we ‘Partner’
  • 22.
    Lifecycle Alliance White-labelFinance Team Helpdesk EmailTelephoneVideo Free Pre- qualification Fast-track Underwriting White-label Biz Dev Collateral Marketing Campaign Support NFR + Solution Bundling
  • 23.
    Good News ForYou My sales leads are no longer restricted by capital budget I can finance my “entire solution” not just the hardware I can engage more customer stakeholders Now it’s easy to sell an ROI business case I can get paid for the full contract up-front No more pressures on our cashflow I’ve become “sticky” to my customer Now I’ve got future repeat-sales in the bag It’s super easy –Lifecycle are a virtual extension to my business
  • 24.
    Good News ForYour Vendors My Reseller is proactive and value-add My Reseller is empowering itself as a sales channel My Reseller is removing the capital cost barriers to my products My Reseller is investing in demo systems to drive business My Reseller is actively advancing their accreditation My Reseller is helping to reduce sales cycles My Reseller is locking my products into Customer roadmaps
  • 25.
    Good News ForYour Customers I’ve got no up front capital cost issues The best-solution is now “affordable” I get the solution I needed without compromise Total solution comes as a unified monthly payment I can pay monthly or pay quarterly If I have good credit I can defer paying 3~6 months I can put my cash to better use in my business I get savings vs Cash Purchase (tax accounting) My solution gets routine upgrade / refresh There’s no impact on credit line with my bank I’ve built a stronger relationship with my supplier I can align with my Vendor’s roadmap
  • 26.
    Proven Value “Lifecycle support our business with a program of specialist leasing facilities to enable operating cost models for our solutions… Over the past 3-years we have transacted over £5M in business with Lifecycle... At the current time we are processing approximately £300k of leasing a month with them on an exclusive basis… ” Managing Director NIX
  • 27.
    Summary Offering Lifecyclefinance is an essential ‘value-add’ to re-sale (VAR) Strengthen relationships with your Vendors oShows proactive solutions to optimise your performance as a channel oInvestment in NFR demo systems accelerates your accreditation, optimises your discounts and reduces your sales cycles Strengthen relationships with your Customers oClear differentiator against your competition oCreates solution affordability –get the solution they really need, now oDelivers cashflow predictability –predictable operating expense for solution life cycle oDelivers tax relief and demonstrable savings vs. cash Accelerates your business oEnables complex and high-value solutions to be sold as an affordable, predicable monthly price oTypical 32% increase on sales volumes when offering finance oOptimises your cashflow –contract payout within 7-days (no waiting 30~90 days) oEnables you to negotiate preferable terms with your supply-chain oMakes you “sticky” to your Customer –locking out competition Minimal effort to launch and operate oLifecycle can operate as the virtual finance division of your business oQuote OpEx before CapEx oEvangelise through existing communication channels
  • 28.
    T: +44 8445000 656 E: enquiry@lifecycle-sf.com W: lifecycle-sf.com © Lifecycle Solution Finance LTD Fraser Hamilton | Director M: +44 7717 846 990 E: fraser.hamilton@lifecycle-sf.com