This document summarizes a conference call about leveraging social media for arts nonprofits. It discusses listening experiments participants have been conducting, reporting on what they have learned and areas they are still unclear on. It outlines an upcoming workshop for participants to present their experiments and results. It also mentions an implementation grant of $2,500 available for participants. The call covered avoiding information overload and tips for reflection like analyzing changing conversation topics and tones. Participants were then given time for peer discussion before reflecting on their next steps and closing the call.