SlideShare a Scribd company logo
Leveraging
Content
FOR GROWTH IN BUYER’S
JOURNEY
Come Ride with Me
Who be this guy?
How it started..
Waa ti ma gbo..
What’s this all about?
No be me get’am, buh
Wetin content fit do..
Kini big deal?
Where do I start from?
Content all the way..
Serving it hot hot..
How big are you?
Finally, my brethren …
Who be this guy?
MUMMY CALLS HIM ADEYEMI… FRIENDS CALL HIM YEMI OO… BAD GUYS CALL HIM CK..
BAE CALLS HIM BABY..
Certified Workaholic Good Tune Rocker PT Party Rider
Anon Chef Since 1999 Low-key Red Devil Upcoming Show Host
How it started..
It’s all freestyle.. writing for fun.. looking for trouble, sometimes asking for numbers he never called.
How it started…
How it’s going..
Hobby evolved into volunteer gigs,
jobs and major campaigns.
How it’s going..
Journey cuts across Content
Marketing, SEO, Lead Generation
and Strategy.
Waa ti ma gbo..
History has it that Benjamin Franklin started what we call content marketing today.
Waa ti ma gbo..
In 1732, he started publishing the
Poor Richard’s Almanack to
promote his printing business.
What’s this all about?
DEFINITIONS, MY THS, THOUGHTS, VERY VERY HOT TAKES ON WHAT CONTENT
MEANS AND WHAT IT DOES NOT…
Content as seen on the streets..
Create content that will go viral
Create as much as possible till one blows
Great content will promote itself
Content works for certain types of
business
Video is the most engaging content type
Interesting takes on content..
Information designed for consumption, seasoned for enjoyment, and packaged to
share. - Scott Hepburn
Relevant, compelling, timely and valued knowledge and/or entertainment. - David
Erickson
Content is anything produced & published either sporadically or planned. And this
content can be used to then create more content. - bigboxcar
Foto, video, blog, infographic, interview, article, montage, editorial, review, mashup,
meme, story, song, how-to, lists, tips. - MjGlobalCom
Information that is useful, has a context, easy to consume, device agnostic, shareable
and non-intrusive. - contenttribe
Summary of definitions..
In other words, content can be:
Information -practical, functional, tactical
Experience - Useful, Purposeful, Outcome
Oriented
Life's a piece
of content!
Informational Emotional
Life's a piece of content!
My personal take? Whether what we feel minute by minute, what we are
happy, sad or indifferent about.. Whether we communicate verbally or
nonverbally…
Everything about our lives is content. How we
express it to deliver a desired message or
make an impression is what differs…
No be me get’am, buh
HERE ARE SOME CONTENT PIECES I WISH I CREATED…
Wetin Content fit do..
Same business will have different objectives per time.. different
products/services have different USPs. How do you consistently develop
engaging content that addresses your business objectives or sell your
USP?
Establish whether you want to use content
to sell emotional benefit or solve a problem.
Scenario: Both are our ideal customers, we need to sell a book-keeping app to them…
Problem: Suggest content ideas to reach, nurture and convert them.
Tips: Sell emotional benefit or solve a problem.
Tech Startup CEO Marketing Agency CEO
Kini Big Deal?
WHY SHOULD PEOPLE REALLY CARE ABOUT YOUR CONTENT?
HOW DO YOU CONSTANTLY ENSURE YOUR CONTENT IS RELEVANT TO PEOPLE ACROSS
DIFFERENT PHASES OF THEIR LIVES?
help people survive
help people thrive
help people be accepted
help people find love
help people achieve
aspirational identity
help people create, find
or bond with a tribe
Solve a Problem Sell Emotional Benefit
help people survive help people be accepted
help people thrive help people find love
help people achieve aspirational identity
help people create, find or bond with a tribe
Question???
TOYOTA vs ROLLS-ROYCE… What will be the purpose of your content marketing and why?
Unsolicited advice..
For every piece of content you create.. for SEO, social media, pitches,
presentation, whatever... use this as your acid test to ensure it meets one
of the basic human needs of your ideal customers,
because people don’t really care how much
you know until they know how much you really
care…
Where do I start from?
CREATE AND DOCUMENT A CONTENT MARKETING STRATEGY TO ENSURE CLARIT Y,
DIRECTION AND CONSISTENCY..
Getting Started..
AMBITION
• Identify genuine ambitions, pain
points or what really matters to your
audience
CHALLENGES
• Clarify the challenges preventing them
from achieving these ambitions
SOLUTIONS
• Outline how you can help them
achieve these ambitions and the role
your content plays in this.
Develop a MISSION STATEMENT…
Develop your plot..
Who will be the HERO of your content/story?
What genuine AMBITION will your hero have?
What CHALLENGES will your hero have to overcome?
What will happen if your hero FAILS to overcome the challenges?
What will happen if your hero SUCCEEDS in overcoming the
challenges?
Tell your story..
Make your audience the HERO who has an AMBITION,
but has certain PROBLEMS to overcome to achieve it.
Be the GUIDE who helps your hero with a plan or SOLUTION.
Offer a CALL TO ACTION, what hero needs to do next in order to WIN.
And, be clear on what may happen if hero FAILS.
Unsolicited advice..
Even for the same business or product, your reason for embarking on a
content marketing journey will change from time to time…
Your content marketing strategy will vary from
business to business, product to product. Regardless,
add value and stay relevant..
Case Study –
Think Different
 HERO?
 PROBLEM?
 GUIDE?
 SOLUTION?
 CALL TO ACTION ?
 WIN?
 FAILURE:?
Case Study – Think Different (Apple)
HERO: The misfits, the crazy ones, the rebels, the troublemakers,..
PROBLEM: They are being judged/vilified because they don't follow rules
GUIDE: Apple - helping their audiences be who they are
SOLUTION: Affirm their personalities, celebrate them
CALL TO ACTION: Telling them to think different
WIN: Change the world by thinking different
FAILS: Become irrelevant or ignored if they try to fit it
Winning with content..
People quickly lose interest in our story when we position as the HERO...
BRANDS that make their audiences the HERO of their stories often build
strong BRAND EQUITY and cult-like LOYALTY...
Always resist the temptation to be the HERO of
your own story.. Be the GUIDE.. Show your
HERO how to WIN...
Content all the way..
HOW TO LEVERAGE CONTENT IN ALL BUYING (FUNNEL) STAGES?
Unsolicited advice..
Look at how many pieces of content you create monthly, try to
balance them in volume and quality across all funnel stages.
Use the right CTA in each content piece to
nudge your audience to take a step to the
next stage.
Serving it hot hot..
EVER WORRY ABOUT HOW TO EVOLVE WITH YOUR AUDIENCES WHILE LEVERAG ING
CONTENT MARKETING? AS IN, NEVER TO BE CAUGHT UNFRESH.
Serving your
content hot hot..
Consumer behaviour changes on the go...
Today's audiences have diverse tastes ...
Prospects go through funnel stages across devices...
Some formats perform better per media channels and
funnel stage ...
Why should you bother about
staying fresher than Agege bread?
Serving your
content hot hot..
Re-purpose same content piece into different formats..
Bring your good old content back to life..
Update top performing pieces with new ideas..
Update old pieces with recent trends, findings &
testimonials.
How to always stay fresher than
Agege bread?
Article (Blog & Paid Posts) Video (YouTube, IG & FB) Image (LinkedIn & Twitter)
You don't have to create something that is TOTALLY NEW ALL THE TIME...
Learn to spice things up a liru bit..
How big are you?
What should you measure? How should you measure it?
Investment is mostly clear from the point of creating the content pieces… So, how do you
calculate RETURN?
Almighty formula: For instance:
How big are you?
These are the factors that determine the value of RETURN:
Funnel Stage
Content Idea
Content Type
Objective
CTA
Scenario: Both are our ideal customers, we need to sell a book-keeping app to them…
Problem: Suggest content ideas to reach, nurture and convert them.
Tips: Sell emotional benefit or solve a problem.
WFH GUIDE: Top 10 Restaurant with Free
Remote Working Benefits in Lagos.
DIY GUIDE: File Your Monthly Taxes in 5 Steps,
without Paying an Expert.
Tech Startup CEO Marketing Agency CEO
FUNNEL STAGE TOP MIDDLE BOTTOM
Business Objective Awareness Consideration Conversion
Marketing Goals Capture Leads (1,000) Get FREE Users (500) Sell Subscription (100)
Content Idea
File Your Monthly Taxes (DIY GUIDE)
Content Format Downloadable eBook
(Landing Page + Blog *
Ads)
Event (Webinar ft Tax
Consultant * Email)
Video (Recorded
Webinar * Email *
Flash Sale)
CTA Download DIY GUIDE Download Bookkeeping App Subscribe or Upgrade
Account
Return No. of Leads No. of FREE Users No. of PAID Users
Finally, My brethren …
Test different approaches, iterate & scale.
Test the spirits..
Learn from your best performing ideas
Know content type that works best for
funnel stage
Find the best CTA for each content type
and funnel stage
And remember..
You can't scale what you can't measure
You can't measure without a framework
You can't have a framework without strategy
Make we link up..
adeyemi@contentkrush.com | contentkrush.com/blog | twitter.com/obadeyemi

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Leveraging Content for Growth in Buyer's Journey | Content Krush

  • 2. Come Ride with Me Who be this guy? How it started.. Waa ti ma gbo.. What’s this all about? No be me get’am, buh Wetin content fit do.. Kini big deal? Where do I start from? Content all the way.. Serving it hot hot.. How big are you? Finally, my brethren …
  • 3. Who be this guy? MUMMY CALLS HIM ADEYEMI… FRIENDS CALL HIM YEMI OO… BAD GUYS CALL HIM CK.. BAE CALLS HIM BABY..
  • 4. Certified Workaholic Good Tune Rocker PT Party Rider Anon Chef Since 1999 Low-key Red Devil Upcoming Show Host
  • 5. How it started.. It’s all freestyle.. writing for fun.. looking for trouble, sometimes asking for numbers he never called.
  • 6. How it started… How it’s going.. Hobby evolved into volunteer gigs, jobs and major campaigns.
  • 7. How it’s going.. Journey cuts across Content Marketing, SEO, Lead Generation and Strategy.
  • 8. Waa ti ma gbo.. History has it that Benjamin Franklin started what we call content marketing today.
  • 9. Waa ti ma gbo.. In 1732, he started publishing the Poor Richard’s Almanack to promote his printing business.
  • 10. What’s this all about? DEFINITIONS, MY THS, THOUGHTS, VERY VERY HOT TAKES ON WHAT CONTENT MEANS AND WHAT IT DOES NOT…
  • 11. Content as seen on the streets.. Create content that will go viral Create as much as possible till one blows Great content will promote itself Content works for certain types of business Video is the most engaging content type
  • 12. Interesting takes on content.. Information designed for consumption, seasoned for enjoyment, and packaged to share. - Scott Hepburn Relevant, compelling, timely and valued knowledge and/or entertainment. - David Erickson Content is anything produced & published either sporadically or planned. And this content can be used to then create more content. - bigboxcar Foto, video, blog, infographic, interview, article, montage, editorial, review, mashup, meme, story, song, how-to, lists, tips. - MjGlobalCom Information that is useful, has a context, easy to consume, device agnostic, shareable and non-intrusive. - contenttribe
  • 13. Summary of definitions.. In other words, content can be: Information -practical, functional, tactical Experience - Useful, Purposeful, Outcome Oriented
  • 14. Life's a piece of content! Informational Emotional
  • 15. Life's a piece of content! My personal take? Whether what we feel minute by minute, what we are happy, sad or indifferent about.. Whether we communicate verbally or nonverbally… Everything about our lives is content. How we express it to deliver a desired message or make an impression is what differs…
  • 16. No be me get’am, buh HERE ARE SOME CONTENT PIECES I WISH I CREATED…
  • 17.
  • 18. Wetin Content fit do.. Same business will have different objectives per time.. different products/services have different USPs. How do you consistently develop engaging content that addresses your business objectives or sell your USP? Establish whether you want to use content to sell emotional benefit or solve a problem.
  • 19. Scenario: Both are our ideal customers, we need to sell a book-keeping app to them… Problem: Suggest content ideas to reach, nurture and convert them. Tips: Sell emotional benefit or solve a problem. Tech Startup CEO Marketing Agency CEO
  • 20. Kini Big Deal? WHY SHOULD PEOPLE REALLY CARE ABOUT YOUR CONTENT? HOW DO YOU CONSTANTLY ENSURE YOUR CONTENT IS RELEVANT TO PEOPLE ACROSS DIFFERENT PHASES OF THEIR LIVES?
  • 21. help people survive help people thrive help people be accepted help people find love help people achieve aspirational identity help people create, find or bond with a tribe
  • 22. Solve a Problem Sell Emotional Benefit help people survive help people be accepted help people thrive help people find love help people achieve aspirational identity help people create, find or bond with a tribe Question??? TOYOTA vs ROLLS-ROYCE… What will be the purpose of your content marketing and why?
  • 23. Unsolicited advice.. For every piece of content you create.. for SEO, social media, pitches, presentation, whatever... use this as your acid test to ensure it meets one of the basic human needs of your ideal customers, because people don’t really care how much you know until they know how much you really care…
  • 24. Where do I start from? CREATE AND DOCUMENT A CONTENT MARKETING STRATEGY TO ENSURE CLARIT Y, DIRECTION AND CONSISTENCY..
  • 25. Getting Started.. AMBITION • Identify genuine ambitions, pain points or what really matters to your audience CHALLENGES • Clarify the challenges preventing them from achieving these ambitions SOLUTIONS • Outline how you can help them achieve these ambitions and the role your content plays in this. Develop a MISSION STATEMENT…
  • 26. Develop your plot.. Who will be the HERO of your content/story? What genuine AMBITION will your hero have? What CHALLENGES will your hero have to overcome? What will happen if your hero FAILS to overcome the challenges? What will happen if your hero SUCCEEDS in overcoming the challenges?
  • 27. Tell your story.. Make your audience the HERO who has an AMBITION, but has certain PROBLEMS to overcome to achieve it. Be the GUIDE who helps your hero with a plan or SOLUTION. Offer a CALL TO ACTION, what hero needs to do next in order to WIN. And, be clear on what may happen if hero FAILS.
  • 28. Unsolicited advice.. Even for the same business or product, your reason for embarking on a content marketing journey will change from time to time… Your content marketing strategy will vary from business to business, product to product. Regardless, add value and stay relevant..
  • 29. Case Study – Think Different  HERO?  PROBLEM?  GUIDE?  SOLUTION?  CALL TO ACTION ?  WIN?  FAILURE:?
  • 30. Case Study – Think Different (Apple) HERO: The misfits, the crazy ones, the rebels, the troublemakers,.. PROBLEM: They are being judged/vilified because they don't follow rules GUIDE: Apple - helping their audiences be who they are SOLUTION: Affirm their personalities, celebrate them CALL TO ACTION: Telling them to think different WIN: Change the world by thinking different FAILS: Become irrelevant or ignored if they try to fit it
  • 31. Winning with content.. People quickly lose interest in our story when we position as the HERO... BRANDS that make their audiences the HERO of their stories often build strong BRAND EQUITY and cult-like LOYALTY... Always resist the temptation to be the HERO of your own story.. Be the GUIDE.. Show your HERO how to WIN...
  • 32. Content all the way.. HOW TO LEVERAGE CONTENT IN ALL BUYING (FUNNEL) STAGES?
  • 33.
  • 34. Unsolicited advice.. Look at how many pieces of content you create monthly, try to balance them in volume and quality across all funnel stages. Use the right CTA in each content piece to nudge your audience to take a step to the next stage.
  • 35. Serving it hot hot.. EVER WORRY ABOUT HOW TO EVOLVE WITH YOUR AUDIENCES WHILE LEVERAG ING CONTENT MARKETING? AS IN, NEVER TO BE CAUGHT UNFRESH.
  • 36. Serving your content hot hot.. Consumer behaviour changes on the go... Today's audiences have diverse tastes ... Prospects go through funnel stages across devices... Some formats perform better per media channels and funnel stage ... Why should you bother about staying fresher than Agege bread?
  • 37. Serving your content hot hot.. Re-purpose same content piece into different formats.. Bring your good old content back to life.. Update top performing pieces with new ideas.. Update old pieces with recent trends, findings & testimonials. How to always stay fresher than Agege bread?
  • 38. Article (Blog & Paid Posts) Video (YouTube, IG & FB) Image (LinkedIn & Twitter) You don't have to create something that is TOTALLY NEW ALL THE TIME... Learn to spice things up a liru bit..
  • 39. How big are you? What should you measure? How should you measure it?
  • 40. Investment is mostly clear from the point of creating the content pieces… So, how do you calculate RETURN? Almighty formula: For instance:
  • 41. How big are you? These are the factors that determine the value of RETURN: Funnel Stage Content Idea Content Type Objective CTA
  • 42. Scenario: Both are our ideal customers, we need to sell a book-keeping app to them… Problem: Suggest content ideas to reach, nurture and convert them. Tips: Sell emotional benefit or solve a problem. WFH GUIDE: Top 10 Restaurant with Free Remote Working Benefits in Lagos. DIY GUIDE: File Your Monthly Taxes in 5 Steps, without Paying an Expert. Tech Startup CEO Marketing Agency CEO
  • 43. FUNNEL STAGE TOP MIDDLE BOTTOM Business Objective Awareness Consideration Conversion Marketing Goals Capture Leads (1,000) Get FREE Users (500) Sell Subscription (100) Content Idea File Your Monthly Taxes (DIY GUIDE) Content Format Downloadable eBook (Landing Page + Blog * Ads) Event (Webinar ft Tax Consultant * Email) Video (Recorded Webinar * Email * Flash Sale) CTA Download DIY GUIDE Download Bookkeeping App Subscribe or Upgrade Account Return No. of Leads No. of FREE Users No. of PAID Users
  • 44. Finally, My brethren … Test different approaches, iterate & scale.
  • 45. Test the spirits.. Learn from your best performing ideas Know content type that works best for funnel stage Find the best CTA for each content type and funnel stage
  • 46. And remember.. You can't scale what you can't measure You can't measure without a framework You can't have a framework without strategy
  • 47. Make we link up.. adeyemi@contentkrush.com | contentkrush.com/blog | twitter.com/obadeyemi